UiPath Platform Reviews

I have used UiPath for a city utility. The main purpose is if they want to dig in a particular location, they need to know how many pipelines are underneath the road, what the situation is regarding high-tension wires, gas pipelines, et cetera. For that, we needed to go to about 18 websites and scrape the maps from them into a local repository. We use UiPath to save that data from all the websites.

From there, there is an AI/ML solution that identifies the danger signals and notations on the map. It summarizes them and sends them to a mobile application used by a person who is at that location. That person can determine whether they are able to dig in that particular location or not.

UiPath reduces human error by automating a lot of manual steps. 

It also helps free up employee time. The amount of time depends on the use case. For the use case I described above, for the utility, the whole process of preparing one package would take one person two and a half hours. Automating it using UiPath and AI reduced it to two and a half minutes.

In terms of costs, for that use case, it has saved that company 30 to 40 percent.

Scraping with UiPath is easy, as is integration with some services. It's also easy to deploy solutions. 

Building automation takes place in a normal programming environment like Visual Studio. It's the same environment developers use. If you know development, building automation in UiPath is easy. Visually, it's all interactive and easy to work on.

The platform also has features for logging and monitoring things and communicating when there are errors.

The UiPath user community is a very good ecosystem with information about a lot of new features like AI, chat integration, and WhatsApp integration.

For training purposes and certification, we use the UiPath Academy. It's a very good resource and you get very good support from the community.

We also use the solution's AI functionality but so far only on low- to medium-complexity processes.

I would like to see them transition to the cloud and provide services there. That would be an improvement.

Also, it needs more integration with external services, and I would like it to have generative AI and more artificial intelligence features.

I have been using UiPath for about one and a half years.

The stability is good. I am satisfied with it.

The scalability is also good.

UiPath's technical support is good.

I used Automation Anywhere. I switched because our clients switched since UiPath is cheaper.

There is definitely ROI from using UiPath. Based on the fees and the load of the input, ROI will be calculated and used to decide whether the use case is worthwhile or not. It will be decided in the analysis and discovery phases. If ROI is feasible, only then will development take place.

With UiPath, there is an additional cost for Document Understanding. If the use case demands it, that feature should be used.

Even though our clients may have an Automation Anywhere ecosystem, they choose UiPath due to budget and cost. Apart from cost, both platforms offer almost all the features. However, from a technical perspective, Automation Anywhere has more utilities and components for building bots.

If it weren't for the cost, I would personally choose Automation Anywhere, on the technical side, because it has huge utilities and components for building bots. The move to UiPath is driven by budgets and costs.

As for end-to-end processing, when you are trying to come up with use cases for RPA, you will probably look at existing legacy applications that are not extendable. They won't have any more new releases but we still need to extract value from them. Use cases include reducing the processing steps and manual steps done, day-to-day, by people. End-to-end automation will help to stitch all the gaps and reduce the processing time.

UiPath is not cloud-based yet, so most of the work is done on-premises.

In terms of maintenance, one person on our support team monitors all the bots and attends to any problems.

I would recommend UiPath for small and medium-sized automation. If a company doesn't have a large budget, UiPath is the solution.

I use UiPath to automate tasks in our internal HR and finance departments, as well as to dispatch back office requests, close accounts, process insurance claims, and make international money transfers.

Building automation with UiPath is easy. It depends on our level of understanding of the process we want to automate. UiPath offers a wide range of possibilities for automating business processes. For example, we can use UiPath to get input data from files, extract data from databases, or make SQL requests. We can also use UiPath to manipulate applications, perform human actions on the user interface, and introduce back-office processes. Finally, we can use UiPath to distribute the execution of our automation across multiple devices.

UiPath enables us to implement end-to-end automation and orchestrate all processes using the orchestration tool. We can get the inputs for the process and execute the report at the end. We have all kinds of possibilities. For five or six years now, we have been able to automate all the processes that we faced, as long as the inputs are structured and well-structured, and we have a good flow and volume of inputs.

There are numerous advantages to using UiPath. Firstly, it can significantly increase productivity and reduce processing time. Secondly, UiPath enables scalability, allowing processes to be performed around the clock, seven days a week. Additionally, robots can execute processes with consistent quality, minimizing the risk of errors or incidents. Finally, UiPath can help optimize human resources by delegating tasks with low added value to robots, freeing up human resources to focus on tasks that require higher levels of expertise.

The time it takes to bring UiPath to market can range from a few days to several weeks. The return on investment can become apparent within a few weeks or months, depending on the complexity of the process involved.

When we refer to UiPath as a suite, it includes several tools and features that can greatly facilitate the automation process. For instance, we can group some commonly used features into a single library. Additionally, we can segregate the different layers of our development process. These abundant features can help us organize our work on UiPath, ultimately reducing our on-premises footprint.

UiPath Academy is a place where we can ramp up our skills very quickly and become operational as soon as possible.

UiPath's AI features provide a broad range of API applications, such as handling unstructured inputs. This includes non-digital inputs such as paper forms. Additionally, the system can process false inputs that are not well-organized through character recognition. UiPath also offers machine learning to further enhance its functionalities.

UiPath accelerates digital transformation and significantly lowers the associated costs. The impact is significant as it enables the deployment of production environments in just a few weeks. Additionally, RPA users can collaborate over the weekend to automate applications starting from the human interface. This allows us to automate more processes effectively. Other tools may require access to top-up bases or the use of Unix or scripts, but with RPA, we can automate a wide range of features based solely on the user interface component.

There were no expansive or complex application upgrades or IT application support required.

UiPath helped to decrease human error. By developing autonomous processes and thoroughly testing them, we ensure consistent and reliable execution, which guarantees high-quality results for our customers. Compared to human execution, global execution by robots is both more accurate and quicker.

UiPath saved us around 17 percent of our time.

UiPath helps to save costs in several ways, such as reducing the time required for execution. The main difference between manual and automatic processes is the ability to have UiPath execute tasks on our behalf, based on pre-defined reports. Unlike humans, who typically work from eight o'clock in the morning until six o'clock in the evening, UiPath can work all day, even on weekends. This can result in cost savings of up to 60 percent.

The queue feature is the most interesting to me because it allows us to work on a list of tasks in parallel on several robots.  Additionally, the ability to integrate the OCR components is valuable. We use this feature for one of our banks in Africa. These are the most valuable features that we cannot find with other tools.

The pricing has room for improvement.

I would appreciate UiPath's assistance in simplifying our process of easily and quickly capturing our customers' business requirements within our framework.

I have been using UiPath for almost seven years.

UiPath is stable.

UiPath is scalable.

UiPath's technical support is reactive.

Positive

The initial setup is complex, and obtaining a license for training poses a challenge. As a result, an experienced person is necessary to complete the deployment. Our deployment required two people.

The deployment can take one to two days for an experienced person, but for an inexperienced person, it may take up to three weeks.

The implementation was completed in-house.

The return on investment is based on the complexity of the process that is being automated.

The cost of UiPath is higher in Africa than in Europe and Asia due to differences in salary levels. As a result, the number of customers who are able to use UiPath is limited.

We pay for additional components to include features, in addition to the licensing fees.

We utilized Selenium Test Automation for tests and conducted an evaluation. However, it did not fully meet our business requirements, so we selected UiPath.

I give UiPath a seven out of ten.

Due to the quantity of customer input, the success of automating tasks is not solely dependent on the capabilities of UiPath tools. The quality of the paper scan, document quality, and resolution are also crucial factors that can positively or negatively impact the possibility of a wide range of automation. Therefore, the success of automation is highly reliant on the quality of the source inputs, in addition to UiPath's capabilities.

Our implementation strategy involves beginning with the proof of concept and then separating processes before moving on to scaling the API.

I would recommend UiPath for large enterprise companies, as the cost of the solution may be prohibitive for smaller organizations.

I recommend that anyone assessing UiPath should first create a clear automation roadmap. This will enable them to address questions related to optimization, implementation, and development.

UiPath is a robotic process automation tool used for large-scale end-to-end automation. It provides solutions for businesses to automate routine office activities.

It is easy to implement building automation with UiPath. This solution provides two million automation processes, which is a higher number compared to any other automation solution.

The app enables us to implement end-to-end automation for accelerated business exchange and the robots are used to translate the strategies into the task.

The user community of UiPath offers an environment filled with information for us to work with.

UiPath can help reduce automation costs by 80 to 90 percent compared to other software solutions. Additionally, UiPath offers time-saving benefits compared to other industry-presented software.

We utilize UiPath Academy courses to assist our organization in sales, banking, systems, and trade execution.

AI has helped us automate processes by using machine learning and complex algorithms to analyze certain data, and we can develop a business knowledge base by formulating predictions based on data. 

UiPath has significantly reduced costs and time consumption compared to other automation tools like Blue Prism, which is a Microsoft tool that I have also used. UiPath offers unique features that Blue Prism does not provide. Although Blue Prism may reduce costs by 70 to 80 percent, UiPath's cost reduction capabilities are also noteworthy, with reductions of up to 70 to 80 percent reported in industries and organizations that use it.

UiPath has minimized the occurrence of human error as opposed to machines that do not make mistakes.

UiPath has saved our employees a lot of time and our organization a lot of money.

UiPath offers features that are not available in other automation solutions, such as Blue Prism. Unlike Blue Prism, UiPath provides recorded playback, advanced scripting options, high security, and awareness. Additionally, UiPath offers 24/7 support through chat, providing solutions to any problems we may be facing.

The user-friendly interface allows users to visually plan and design various automation processes through it.

The support provided by UiPath could be improved. It would be beneficial to have a more effective forum where users can ask questions and receive precise responses to their concerns.

I have been using UiPath for eight months.

UiPath is stable.

UiPath is scalable.

The technical support can be slow at times but the issues are always resolved.

Positive

I previously used Blue Prism. If we consider a key feature that UiPath has over Blue Prism, it would be cost savings. UiPath has the ability to save up to 30 percent of the organization's costs, while also increasing speed compared to Blue Prism. It can be said that UiPath is much more efficient than Blue Prism, saving a significant amount of time for the user.

I give UiPath a ten out of ten.

UiPath is deployed in the cloud and consists of a server-side and client-side. Developers communicate with UiPath directly through a browser. Additionally, UiPath has agent support that allows the service to search all currently available data on the device before it is moved to SQL Server.

The solution is maintained by UiPath in the cloud but it is slow.

We use UiPath to automate the processing of large volumes of data. The company has multiple sites, but the organization's data warehouse is at one location. Around 80 people use the solution. 

UiPath enabled the company to reduce staff. We can now perform more work with fewer people. We decreased our manual work by around 60 to 70 percent. UiPath freed up personnel to do other tasks. We still have people doing about 30 percent of the data work, but we hope to increase that to 100 percent. We've cut costs by about 40 to 50 percent.  

We are launching new products using existing UiPath workflows built for our older core projects. When we get new requirements from the client, we can easily implement them. UiPath has expanded our capacity to take on new clients. 

The most valuable aspect of UiPath is that it doesn't require much coding. We can do most of what we need using the basic functionality. We can implement the code with drag and drop and basic modular programming.

The user interface could be better. There have been advancements in UI design and user experience in recent years. UiPath could do a better job of keeping up with these trends.

I have used UiPath for about five or six months.

UiPath is stable.

UiPath is scalable because we can reuse our workflows. 

I rate UiPath support an eight out of ten.

Positive

We used Microsoft Power Automate for one or two months. UiPath has more capabilities, and we can do more with it. 

Setting up UiPath is straightforward and requires some maintenance. The deployment team does that.

We're getting more clients using UiPath, so the price we pay isn't an issue. 

I rate UiPath a nine out of ten. I would recommend it to my clients and colleagues. It doesn't require much coding knowledge to use. It's also much cheaper than paying human employees to do the same work, and bots are less prone to errors. 

We use it to automate output from PDFs.

It reduces human time and human error compared to manual processes. It helps a lot in improving business productivity, project productivity, and scalability. It also saves us money.

UiPath is easy to use without any training. Anyone can use it. There is also great customer support. And if you want to learn new things or enhance your skills, you can choose the UiPath Academy training courses.

It is very secure and cheaper and faster.

It needs improvement in terms of optimization. Sometimes the tools slow down when you are working on a huge data set or if the internet connectivity is slow in your area. Otherwise, it works as well as the other tools that are available in the market.

I have been using UiPath for the last three years.

I give the stability a 10 out of 10. It is very stable compared to other solutions.

The scalability is also good, a 10 out of 10.

I have deployed it across different departments and different locations, per the requirements of the various projects I have worked on.

I would give a 10 out of 10 to customer support. If you have any queries you can post them to the community. Last year I was facing some issues related to some processes and I posted queries on the community. I got a response after some time. That was very good for me.

Before UiPath, I tried a related Microsoft tool. 

I did one deployment with the team, but I'm not privy to how deployment works from scratch. But the deployment is of medium difficulty, not very straightforward and not very easy.

I have used UiPath in different types of deployments, depending on the project. Sometimes it's on a private cloud. For example, if it is a project related to deployment on the client side or server, we use the cloud services. If we want to test something on a website or another cloud, then we use the SaaS.

The solution does require some maintenance. The number of people needed depends on the project's size and complexity.

It gives a great ROI. It gives around 25 to 30 percent return. It works well.

The pricing is moderate. It's not that cheap and not very expensive. Every organization can buy or renew a license.

I have used Microsoft Power Automate. I chose UiPath because it is cheaper and has great customer support. There is a huge community of developers, more than for Microsoft Power Automate.

If we're working on a project related to website automation, it requires a minimum of five to 10 people. And if we're working on a small project, there might be a single person or maybe two who work on it. The responsibilities relate to developing, testing, and hosting.

If an engineer wants to learn more about RPA, they should consider this tool first. I always recommend UiPath if you are working as an individual. If you invest X, it will give you 100X.

My major use case with UiPath is to create automation applications that reduce manual work. At the same time, we use it to record and update our processes. 

UiPath has helped us elevate our automation process and reduce silos in our businesses. We have been able to deliver better results by using UiPath.

UiPath has improved efficiency with its end-to-end automation process. For example, we do data transfer using UiPath automation. Right from the insertion of data to the transfer of data to the end-user, everything is completely automated now. It's very apt as end-to-end automation software. End-to-end automation is very important because there is no manual intervention needed, once it has been set up. A lot of time and a lot of effort has been saved because of end-to-end automation.

Because no manual intervention is needed, 80 percent of our time, overall, is being saved right now. For example, tasks that required around 10 employees to do only require two employees. The remaining eight employees can focus on something else, to improve sales or our product feature list, et cetera. And invariably, overhead costs and employee costs have been drastically reduced with UiPath.

We are using the cloud version of UiPath, and it has definitely helped us to reduce our on-premises footprint. There is absolutely no on-premises maintenance because everything is on the cloud for us. Server updates and the like happen on the cloud. Currently, we just have a couple of systems on-premises for manual work, but apart from that, our on-premises footprint is almost zero.

Another benefit is that UiPath has reduced the cost of digital transformation because it's complete, end-to-end automation software on the cloud. Everything is digital for us now. There is no paperwork or manual intervention needed. Employees who work remotely can get easily connected and download and process data, as well, with UiPath. This digital transformation didn't require expensive or complex application upgrades or IT application support. UiPath is very straightforward software. It's one of the easiest-to-understand RPA platforms. So we have not used any third-party applications or anything else to do our tasks.

We deal with a lot of data and UiPath has definitely reduced human error. Previously, while transferring data, data loss would happen here and there, and that consumed a lot of time. But since the end-to-end automation with UiPath, there are zero errors. It's very useful and has greatly improved our efficiency. We have seen about a 25 percent improvement in overall efficiency since we started using UiPath. It has saved us three hours per day out of an eight-hour workday.

The most valuable features for me are the Automation Hub and Studio. I engage with the Studio functionality in UiPath, as that is where most of the design happens. I'm from a non-technical background, so for me, it's very easy to just drag and drop the fields using the Studio functionality and place them in my workflow module. That is my favorite aspect of UiPath.

The option in Studio of the drag-and-drop functionality makes it very easy to design certain applications. One project that I have been working on is building security automation for our organization. For example, if anybody plugs malicious devices into a laptop or our system, a notification pops up. And if somebody logs in to our system from a different account, a notification pops up. It has been very straightforward to do that. It's not rocket science. Just drag and drop and proceed from there.

Also, the user community is fantastic. I just post whatever queries I have on the user community and I get a lot of responses immediately. That has been very helpful for me. It's one of the premium communities out there for any software. I'm enjoying the user community.

In terms of the product, I don't have any complaints. Here and there, small server downtime happens, but that is expected with any cloud-based software.

I've been using UiPath for about a year.

Being cloud software, it's stable. They just need to make sure that it's up to date.

Initially, we started out with 15 users and now we have 25. In that way, it's scalable, but any automation software is scalable.

They could provide much more premium, quicker customer service. I'm from India and the customer support team is elsewhere. There's a time difference and, whenever I post a query or ask them for help, the response is delayed. That is one way they could improve.

In terms of their product knowledge and quality, I'd rate their technical support very highly, but it's their response where they could be much more efficient.

Neutral

Before this, we were actually trying to develop an in-house application ourselves, but things didn't pan out for us. That's why we switched to UiPath. We didn't use any other software.

I was partially involved in the initial setup. I wouldn't say it was complex; it was a smooth process for us. It took around 25 days for us to get it up and running in our organization. We expected the process to go on for two months at least, but that didn't happen. It was quicker.

A couple of our guys, along with two employees from the UiPath team, worked together on the implementation. They gave us initial training on how to go about things.

We are a very small startup company. We have three teams in our organization and the platform is deployed across all three teams.

UiPath has resulted in a greater return on investment in terms of profits. We have seen a 20 percent increase in our overall revenue for the last financial year. We have seen a good return on investment from UiPath.

For the features and the quality of features that they provide, it's a very reasonably priced product.

We didn't evaluate any other options before going with UiPath because we knew it was one of the market leaders. It was just a matter of whether it fit our budget or not. Luckily, it fit our budget, so we purchased it.

The biggest lesson I've learned from using UiPath so far is that, in the current digital age, automation is everything. Automation is going to be the future. I would definitely urge others to start using at least the Community Edition of UiPath. That is the free edition. Try using that edition first, to get a handle on things, before going for the paid edition.

I've used UiPath in multiple industries, including medical, banking, retail, etc. It's a good platform for RPA.

UiPath saves employee time while increasing productivity. It can potentially cut the work of some tech employees in half. I don't have precise numbers, but it also cuts the cost of each process by about 50 percent. UiPath has helped our customers minimize their on-premises footprint, which is essential. UiPath facilitated my clients' digital transformation without expensive or complex upgrades or additional IT application support. It also helped reduce human error. 

The UiPath Academy helped me learn how to develop processes. The main benefit was learning how to build robots and handle various exception cases, like business and application exceptions. 

I like the user interface. I'm using Cloud Orchestrator and UiPath X. It's a platform for customizing and building automated processes. UiPath is the easiest RPA platform to use. It's more accessible than other RPA platforms like Automation Anywhere, Microsoft Power Automate, and Blue Prism. Almost all of the processes are end-to-end.

The UiPath community is a valuable resource. I use the forum almost daily to ask various questions. I get most of my answers from the forum and the Discord server. It's a massive community.

Some features are limited for Orchestrator. For example, the AI features could be more flexible and easily accessible. Every time I want to use some new features, we have to do a deep dive into this technology.

I have used UiPath for more than three years.

In the past three years, UiPath has been highly stable even though the environment has changed frequently.

UiPath is easy to scale. 

I rate UiPath's support a 10 out of 10. They helped me resolve a problem with mobile automation quickly.

Positive

UiPath is the best platform for me, but Automation Anywhere is the second-easiest platform for deployment. 

UiPath is easy to set up. It requires some maintenance after deployment, but one person is enough to handle it. It depends on the complexity and the number of processes. Complex cases may require two or more. 

Customers see an ROI from UiPath in about six months. 

I rate UiPath a 10 out of 10. I recommend UiPath. It's an excellent way to get started with RPA.

We use the solution for RP automation to perform any processes we require, automate workflows, and integrate with third-party tools like SharePoint and Outlook. The deployment model varies based on client needs. 

UiPath increased our productivity, saved us a lot of time, is simple to use, and helps us solve business problems, especially regarding vast amounts of data. The solution also reduced human error, enhanced our business by scaling up productivity and sales, and made our tasks easier to perform.

Using the solution saved our staff time, approximately one to two weeks per month.    

The ability to automate is the most valuable feature; UiPath has many prebuilt tools like drag and drop, which is excellent. 

It's very easy for us to automate processes to carry out all manner of tasks using the solution.  

UiPath enables us to implement end-to-end automation, which is excellent for maintaining workflows and developing process automation for heavy tasks. 

I took a UiPath Academy course, UiPath Studio, which was a great way to enhance my skills; the online automation training platform provides certified courses to improve skills and familiarize users with new features.   

Depending on the task or project requirements, we use the solution's AI functionality in our automation program. It makes more complex and involved tasks easy to perform and provides accurate results within a few minutes. 

The solution's AI functionality also allows us to automate many more processes overall.   

The UI and processes sometimes freeze, so it would be good to see some improvement there. The system configuration and internet speed also have some impact on this.

We've been using the solution for two to three years. 

The tool is very stable. 

The scalability is excellent; 10 out of 10, it's highly scalable and robust. We don't currently have plans to increase our usage, but depending on client or project requirements, that's a possibility.

We've encountered issues in the past and contacted tech support if we couldn't find a solution from the community. The customer support is excellent; they resolved our issues very rapidly.

Positive

This is the first RP tool I've used. 

The deployment is average; it's not very easy or exceptionally complex and doesn't require any maintenance.

We deploy ourselves, and if we need support, we can always post a query with the UiPath community.

The product gives a great ROI. 

I put the price as average; it's neither particularly expensive nor affordable.

We didn't evaluate other options as we were delighted with UiPath.

I rate UiPath a ten out of ten. It's an excellent tool that plays a vital role in our team, tasks, and organization. 

The solution's user community is great, as other users can help with any doubts or queries.  

My advice to those considering the product is that it is highly effective in automating processes and gives accurate results, so I recommend it to everyone, small and large businesses, and individual developers. It's a great tool.

I'm using it for automation.

UiPath saves us a lot of time as well as money. It has saved between 50 and 80 percent of employee time, processing our tasks efficiently. It boosts our productivity and helps to scale up our business.

It has sped up digital transformation in our organization for sure, and also helps to reduce human error, although that depends on the task you are automating.

It's very helpful in terms of everything.

It offers me various benefits such as AI capabilities and works very well for me on all types of processes. It makes our tasks easy and provides accurate results. For example, if we have a web application we can automate the entering of login credentials.

It provides end-to-end automation, which is very important. We can integrate it with third-party tools, like SharePoint or Outlook, and perform various tasks.

The user interface looks modern.

And the user community is great. We use it as a knowledge base and for training purposes.

It sometimes lags when internet connectivity is poor. It depends on the location. Otherwise, it is the most fantastic tool ever.

I have been using UiPath for the last three and a half years.

It's very stable.

It's very scalable. I give it a 10 out of 10 for scalability.

We have 5000-plus users of the solution in our organization.

Customer support is very important and they resolve issues immediately.

Positive

Sometimes we deploy on the cloud, sometimes on-premises. The deployment is very straightforward.

It doesn't require any maintenance. It works well.

We have seen a 50 to 80 percent ROI.

As an application, it is not very expensive. It's very reasonable.

The time it takes to see results depends on the task. Sometimes tasks are bigger and sometimes tasks are smaller. Sometimes it gives your results within a minute, and sometimes it takes time. On average, it takes a few days.

I'm fully satisfied with this great tool. It is the best solution for all types of businesses, both small and large. I recommend it to everyone who wants to become an RPA developer. It is a fantastic tool and plays a vital role in RPA.

We used this solution to automate monitoring, implement robots, and monitor the robots. We use it for network monitoring, ticketing systems, and remediation activities. This is a SaaS solution. 

This solution is mostly used by network engineers in managed services. The engineers look after telecom networks, and they are the end users. For automation, a sizable team of developers, specialized automation developers, and solution architects used the solution. There were about 40 RPA developers and 10 solution architects.

We plan to automate some of the business processes regarding financial reporting.

We used this solution in the automation of a legacy Jira application that was used for CR management. We use the change request template, and we're able to collect data from various systems through APIs and submitting requests.

Since we started using this solution, our team has had more time to work on other tasks.

The solution has reduced human error by processing the data directly from the source and into the destination application without human intervention.

Our internal clients are glad that KPIs are increasing.

A lot of my colleagues have used the UiPath Academy course. There were also colleagues who used the course and weren't involved in the day-to-day automation process.

It really helps employees be aware of how the tool works, how they can better describe processes, and with what level of detail they need us to describe processes so we can automate their work.

One of the biggest improvements was that some of our colleagues who weren't technical and weren't working in the automation domain started to build their own robots to automate some parts of their work without help from our automation team.

UiPath's community is used by quite a lot of our developers to solve some issues and get resolutions faster. The community is quite big compared to other communities. We get more resources, and it's more active than other communities.

We use Attended Automation for some of the monitoring, like creating outlets based on network events. Attended Automation helped scale RPA benefits in our organization by automating department or role-specific processes that require human-robot collaboration. 

With the involvement of a lot of colleagues from different departments, mostly using Attended Automation, we have increased the awareness of automation and robot automation in the company.

I like the interface. It's simple to interact with. We can replicate and multiply the robots when we need to change something.

It's easy to build automations using UiPath. Colleagues who aren't very technical can develop their own automations.

The developer studio could be improved. There have been glitches, but it improved from year to year.

I have used this solution for three years.

We had some issues with stability because of some unattended robots. During execution, there were stability issues.

We didn't have many issues with scalability.

We have a good relationship with UiPath. We are in Romania, and they have an office here.

I would rate support an eight out of ten. 

Positive

The setup was easy. Within one month, we migrated from Blue Prism to UiPath and started implementing some robots.

We had a small POC to discover how it would fit in our infrastructure and how feasible it would be to have all the functionality from our previous tools. We rolled it out for a small department and migrated all automation to UiPath. Then, we gradually rolled it out to other areas.

Overall, the solution saved costs. Last year, it saved us between 8% and 12% of costs.

We increased the speed of delivery of automation, so it's a good return on investment.

We also evaluated Blue Prism. Due to its subscription pattern, it wasn't flexible enough for everybody to understand it and work with the tools. Licensing was a bottleneck.

Blue Prism didn't reduce the cost of automation, but it increased the number of automations we did in the same period by 30%.

I would rate this solution seven out of ten. 

My advice is that depending on the business domain where you want to implement the solution, it's more feasible for document processing and ingesting data in applications, not for executing commands in various application servers or infrastructure. 

Stability is an issue. In large deployments where you have a lot of robots, these issues can cause a lot of intermittent problems with the operation of the robots.