Organizational internal processes automation — especially in areas of operation and admin (back-office).
Senior Developer | Data & Automation at a consultancy with 10,001+ employees
Allows you to concatenate all the different pieces/actions/sources you need
Pros and Cons
- "I believe that UiPath opened topics of RPA and AI/ML in our company (which consequently led to a shift and much stronger orientation of our company globally towards technologies and technological areas like software development, the blockchain, IoT, etc.)."
What is our primary use case?
How has it helped my organization?
I believe that UiPath opened topics of RPA and AI/ML in our company (which consequently led to a shift and much stronger orientation of our company — globally — towards technologies and technological areas like software development, the blockchain, IoT, etc.). I believe that this role ("enabler" role) was crucial and also helped tremendously in raising overall 'digital'/'ICT' and 'programming/integration concepts' awareness company-wide. You might agree that the impact of this scale might be much higher and more important than any time and costs saved by actual automation.
What is most valuable?
UiPath Studio as a whole (the very 'core' component of the entire platform) allows you to concatenate all the different pieces/actions/sources you need — and doesn't matter which one that is (API, web, database, legacy system, OS application, email, or anything else like Excel, data transformation or even OCR).
Also, I'd like to highlight Academy (and e-learns) — it's very good and provides you with everything necessary you need to know.
What needs improvement?
2018.3 and 2018.4 releases made a huge leap in terms of functionality — we're not missing anything currently.
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August 2026
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For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Good.
What do I think about the scalability of the solution?
Very good (up to 10k robots — definitely OK).
How are customer service and support?
Very good.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
The entire Orchestrator setup is a bit tricky (a lot of different components — Kibana, Elasticsearch, URL Rewrite, PowerShell scripts), but we had guidance and description on the web which is also very good.
What about the implementation team?
In-house.
What was our ROI?
One year.
What's my experience with pricing, setup cost, and licensing?
Strategic partnership might bring you a significant discount (it also depends on the size of your company and future potential of the vendor — your business cases).
Which other solutions did I evaluate?
Yes (Kofax, Blue Prism).
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Part-Time Consultant at Visagio Tecnologia
The user interface is the best part of the tool
Pros and Cons
- "Using UiPath, we could engage with a lot of new clients, because we showed them how powerful UiPath is."
- "The UiPath could improve in the AI part so that we could build more powerful robots."
What is our primary use case?
- Developed a project for invoice issuance in SAP: Using UiPath, we could finish the project very fast.
- Save costs from my company and for our clients.
How has it helped my organization?
- Using UiPath, we could engage with a lot of new clients, because we showed them how powerful UiPath is.
- We finished projects more faster using UiPath.
What is most valuable?
- The user interface of UiPath is the best part of the tool. It is easy to learn how to use.
- Another feature is the orchestrator which helps to organize all the robots in one place.
What needs improvement?
- The UiPath could improve in the AI part so that we could build more powerful robots.
- It will be helpful if we could have a diff for better version control.
For how long have I used the solution?
One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer. We are partner from uipath in Brazil
Buyer's Guide
UiPath Platform
August 2026
Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,924 professionals have used our research since 2012.
Part Time Consultant at Visagio Tecnologia
Very comprehensive framework (ReFrameWork) that helps the developer to build easy to read, scalable automations
Pros and Cons
- "Using UiPath, my organization is able to provide to clients, a unique tool to develop RPA in many different systems."
- "An easier way to use object-oriented languages better version control with different features Git integration if possible."
What is our primary use case?
A well established, mature process that the current employer spends a significant amount of time on which can be done by a robot agent.
How has it helped my organization?
Using UiPath, my organization is able to provide to clients, a unique tool to develop RPA in many different systems.
What is most valuable?
- Scheduling
- Asset management using orchestrator
- Very comprehensive framework (ReFrameWork) that helps the developer to build easy to read, scalable automations.
What needs improvement?
- An easier way to use object-oriented languages
- Better version control with different features
- Git integration if possible.
For how long have I used the solution?
One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer. My company has a partnership relationship with uipath
Lead Consultant - Product Development at FIS (http://www.fisglobal.com/)
Has a drag and drop feature to build the application
Pros and Cons
- "Due to automation, it is easy to resolve our manual batch job run."
- "In the next release, I believe it should include cross-platform features."
What is our primary use case?
We run many batch jobs manually to accomplish our business processes, which is very cumbersome and prone to human errors. One wrong job run may take many hours to fix the data, which sometimes causes chaos. Due to automation, it is easy to resolve our manual batch job run.
How has it helped my organization?
When batch jobs run, at that time, systems are locked and users are out. Once it is completed, only then do we allow users to log in to the system. Many times, operators run wrong jobs which creates chaos and exceeds the SLAs. After the automation, I believe these issues can be resolved.
What is most valuable?
- Drag and drop feature to build the application
- Keyword-based search and accordingly it just inherits its properties.
What needs improvement?
In the next release, I believe it should include cross-platform features. Like if our product is developed on Linux, then it should be capable of running shell scripts.
For how long have I used the solution?
Still implementing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager (Business Automation) at Intetics Inc.
Used for back-office end-to-end process automation
Pros and Cons
- "In our projects, we provide our customers with a x2 to x6 efficiency improvement, error decrease, and SLA improvement."
- "Provide a robot as a service model (subscription for the platform services) for partners to provide more chances to SMB to compete enterprises."
What is our primary use case?
We are using the UiPath platform for back-office end-to-end process automation, combined with OCR and cognitive services.
How has it helped my organization?
In our projects, we provide our customers with a x2 to x6 efficiency improvement, error decrease, and SLA improvement.
What is most valuable?
- Core activities
- Excel activities
- All the cognitive activities
- Python and customer activities
- UiPath Go! (good platform for the community for knowledge sharing)
- UiPath Academy (best courses apart from other vendors).
What needs improvement?
- Provide a robot as a service model (subscription for the platform services) for partners to provide more chances to SMB to compete enterprises.
- More cognitive services from Google, AWS, Microsoft, integrated into the platform provide wider capabilities for developers and service providers.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Analyst at a mining and metals company with 10,001+ employees
Helps us reduce time and increase data accuracy
Pros and Cons
- "We use UiPath to test automation for asset management, wherein we found it can help us to reduce the time and increase data accuracy."
- "When using UiPath Studio sometimes I felt lost when trying to locate specific activities, so probably will be a good idea to improve the icons beside the activities, so I can remember easily."
What is our primary use case?
We use UiPath to test automation for asset management, wherein we found it can help us to reduce the time and increase data accuracy.
How has it helped my organization?
We have many manual processes internally, so we decided to start evaluating UiPath for automation. We know that automation will help us to be more efficient and accurate.
What is most valuable?
Browser automation and schedule jobs which are the main activities that require manual work or visual validations by the users.
What needs improvement?
When using UiPath Studio sometimes I felt lost when trying to locate specific activities, so probably will be a good idea to improve the icons beside the activities, so I can remember easily.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
RPA / AI Developer at a tech services company with 10,001+ employees
Had a great effect on the FTEs in my company
Pros and Cons
- "UiPath had a great effect on the FTEs in my company since some of the most crucial tasks that were repetitive at the same time got automated."
- "Some more features for the newly developed mobile version would have a great effect on the future of the product."
What is our primary use case?
Our primary use case of this solution is to automate a process that includes and prints out files that contain financial details of an insurance company into an Excel and apply some formulas on them.
How has it helped my organization?
UiPath had a great effect on the FTEs in my company since some of the most crucial tasks that were repetitive at the same time got automated.
What is most valuable?
The seamless development experience about the tool was great, and also the big number of packages and the community behind that backs everything.
What needs improvement?
Some more features for the newly developed mobile version would have a great effect on the future of the product.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consulting Practice Director- Digital Transformation & Medical Devices at KPIT Technologies
The easy drag-and-drop options make it easy to solve the challenges within a short time frame
Pros and Cons
- "UiPath has taken automation to a pinnacle of excellence by mixing technology, attention to detail, and keen observation."
- "More support for certification is needed to attract professionals."
What is our primary use case?
My primary use case is for creating custom-specific products based on the customer's needs. The requirements can be received from the customer on emails and then based on it the order can be created. This reduces time, ensuring no human error and on time delivery.
The total time taken to enter this in the system is less compared to the manual process which is indeed error-prone. This also removes the process of reviewing the order for correctness as the straight-through processing is enhanced. By making this scale on all the other locations and geographies, lots of time and effort can be saved. This also enhances the reputation of the services and organization.
In addition to this, the confidence created by the successful implementation is a real eye-opener as the big step is taken with great success.
How has it helped my organization?
UiPath has taken automation to a pinnacle of excellence by mixing technology, attention to detail, and keen observation. The way UiPath has revolutionized automation with excellent coverage, user-friendliness is helping companies focus on their core areas. Employees can now focus on real problems than spend time on routine jobs.
What is most valuable?
Feature-rich options to help easy implementation: It's flexible, scalable, and easy to implement. The time taken to create the bot is less.
The easy drag-and-drop options make it easy to solve the challenges within a short time frame. Another important aspect is the framework and other useful tools and templates available have that makes it easy to document the audit trail and also standardization.
What needs improvement?
More support for certification is needed to attract professionals. The certification process could be made more interesting.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Solutions Architect at a tech services company with 10,001+ employees
Good source for automation and RPA
Pros and Cons
- "I find the most valuable features are automation and RPA."
- "This solution needs improvement, especially in terms of continuing the process that is left in case of any kind of disaster that happens to the trimmers. If there is a state that can be maintained to removing the machines to another location and continue from there, it would be helpful. Right now, this is lacking."
What is most valuable?
I find the most valuable features are automation and RPA.
What needs improvement?
This solution needs improvement, especially in terms of continuing the process that is left in case of any kind of disaster that happens to the trimmers. If there is a state that can be maintained to removing the machines to another location and continue from there, it would be helpful. Right now, this is lacking.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
I have not had issues with the stability of the product.
What do I think about the scalability of the solution?
I have not had issues with the scalability of the product.
How was the initial setup?
The implementation is simple.
What other advice do I have?
It is a good product. I think if it could stream, rather than being stateless, it would be appreciated.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at Costa Cloud
Recording and scrapping which directly extracts the data from the website and saves it into the excel sheet is valuable.
Pros and Cons
- "We are able to extract data from the PDF and website, then translate the data into different languages."
- "We are not able to extract the data from the same type of PDF which is bulky in number, and scrapping is not so good."
What is our primary use case?
I did many small projects in UiPath like PDF extraction, website automation, and translated the data into different languages.
How has it helped my organization?
We are able to extract data from the PDF and website, then translate the data into different languages.
What is most valuable?
Recording and scraping which directly extracts the data from the website and saves it into the excel sheet.
What needs improvement?
We are not able to extract the data from the same type of PDF which is bulky in number, and scrapping is not so good.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Thanks Vimal for the review. I agree with you.
It is difficult for one to get RPA developer certified with the current training infra provided.