I wanted to learn this platform to widen my breadth of knowledge and to have more options in my RPA toolbox.
RPA Technical Trainer at Acronotics
One great feature which is relatively simple is its ability to pause a recording and resume it
What is our primary use case?
How has it helped my organization?
I am using it to help individuals, entrepreneurs and enterprises achieve the throughput, accuracy and additional capacity they require. I recently certified on the platform and find it quite satisfying to work with.
What is most valuable?
One great feature is relatively simple, and that is the ability to pause a recording and resume it. When debugging UiPath's ability to slow down its execution speed, visually identify UI elements it's interacting with while simultaneously showing the activity line it is working on is priceless. Coming from a lean process improvement background, I can appreciate this being implemented in a software application.
What needs improvement?
- The ability to search for activity lines in your code in the outline view would be great. Just type, and it would filter it in a way that you could click and jump to it.
- It would be nice to have a centralized debugging tool for issues with arguments passing (missing/type) so as to easily detect problems.
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UiPath Platform
May 2025

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For how long have I used the solution?
Less than one year.
Disclosure: My company has a business relationship with this vendor other than being a customer: In the near future my organization will be engaged in training on this and competing platforms.

Works at Larsen & Toubro Infotech Ltd.
Its recording feature is one of the best features along with its pricing
What is our primary use case?
- Automating applications that the client requires in the project
- Mostly automating day-to-day tasks which are like user-setup, user termination and password-reset in an application.
We use the 2018 version. The community of UiPath is very supportive and active; that makes it very much understanding.
How has it helped my organization?
It made automation very easy with the help of experts from UiPath. Using this tool made a very easy way to automate the applications that our organization uses daily like time filling. For the beginners, UiPath provides a platform which helps them to have a better understanding of UiPath. Also, it has a community edition that helps to have a good hands-on experience for a beginner.
What is most valuable?
The OCR capability of UiPath makes it special as this feature was not in my previous automation tool. When I started using this tool, it made it compatible with automating some complex applications like reading PDFs, virtual machines and some more Citrix applications that were hard to automate using other tools. Its recording feature is also one of the best features along with its pricing as it charges money as per robot usage by the Orchestrator.
What needs improvement?
The tool is perfect as it is a full-on package, but yes it needs some improvements like when we use the OCR feature of the tool it works, but when we try to fetch the data from the image which is of low resolution, its accuracy of fetching the data decreases. Sometimes the data gets some garbage values added to the data that is fetched. This needs some improvement. Also, if the page has some dynamic background, then fetching the data becomes harder.
For how long have I used the solution?
Trial/evaluations only.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
UiPath Platform
May 2025

Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
859,533 professionals have used our research since 2012.
Works
Desktop automation features and API services are valuable features
What is our primary use case?
- Accounts payable and accounts receivable
- Automating the process of extracting data from vendor invoices and onboarding it to the company's financial application.
How has it helped my organization?
- It's easy to use and develop the solution, and simple to deploy.
- It's way too expensive for small or mid-tier organisations.
What is most valuable?
- Desktop automation features and API services
- Email services
- Third-party vendor integrations, and
- The community.
What needs improvement?
Pricing and addition of new cutting edge features which it misses from its competitors. If the pricing of the tool is reduced, it would be a big sell for the company.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a computer software company with 10,001+ employees
Helped to automate a more productive process
What is our primary use case?
SAP automation.
How has it helped my organization?
Helped to automate a more productive process and cost-cutting.
What is most valuable?
Orchestrator mobile app for ease of access.
What needs improvement?
Cost wise and other DB support for Orchestrator.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
RPA Developer at UST Global
Data scraping is used to extract tables in web applications, but the selector fails in iterative action
What is our primary use case?
Automating PDF documents, data extraction, and using it as an input to web applications with efficient time management.
How has it helped my organization?
Now we have vendor PDFs that are automated by UiPath which reduce the cost and save time on a three-FTE basis.
What is most valuable?
Data scraping is used to extract tables in web applications and provide iterative action to the tables based on the conditions.
What needs improvement?
Selector fails in iterative action so the next release must focus on selector related issue, and also, improvement is needed in its stability.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Poor stability.
What do I think about the scalability of the solution?
The scalability of the product is good during deployment.
Which solution did I use previously and why did I switch?
We switched from AutomationEdge because of vendor issues.
What was our ROI?
$100k.
What's my experience with pricing, setup cost, and licensing?
I'm most concerned about Orchestrator's price.
Which other solutions did I evaluate?
ROI and scalability.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Production Engineer at a manufacturing company with 11-50 employees
The online academy was very helpful
What is our primary use case?
Production staff has to enter data manually in several apps which cannot be integrated via API. UiPath allowed us to automate most of the job, saving a lot of time in the process, which allowed us to move most of the team to more skilled tasks.
How has it helped my organization?
UiPath made the production workflow more efficient, reliable and profitable. The licencing price and the time spent setting it up was paid for after a month.
What is most valuable?
- It's very easy to learn and get started.
- Developers got it right away.
- All apps (desktop and web) were integrated without any issue.
- The online academy was very helpful.
What needs improvement?
Debugging has some room for improvement, but other than that everything seems to be just amazing. UiPath is clearly headed in the right direction.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Specialist - Controlling Service at a pharma/biotech company with 10,001+ employees
It helps the business user without prior experience in programming to automize the process by themselves
What is our primary use case?
A user receives data from an Excel file and then enters the data in the internal website/tool to calculate the price. So we automize this process using UiPath.
How has it helped my organization?
First, it reduces the typo mistakes; we are certainly sure that the data entered into the system are correct. Secondly, it saves a lot of time. Users don't need to type in data anymore and spend their time analyzing the process. Thirdly, our colleagues don't need to do much of the "monkey work" — typing. They just spend time controlling the results of the bots.
What is most valuable?
The training platform of UiPath is very good. It helps the business user without prior experience in programming to automize the process by themselves. This is a good approach because they are the ones with a great overview of the process and know how to control the quality of the results as well as foresee what the potential issues could be.
Also, it can work on everything. UiPath is like a VBA for Excel but can work on all applications (MS Office, SAP, web browser, etc.). So the potential for automation is nearly limitless.
What needs improvement?
- Compatibility with old systems and Java Script-based websites could be improved: During my project, I sometimes encounter issues when Uipath runs too fast while our old internal website (which was written in Java Script, I believe) is running slowly and we need to handle this type of error. Besides, some function of Uipath "Select item from list" does not work with our website (not compatible).
- More practical projects to be included in the training of UiPath Academy would help the business users to get used to executing the real projects (e.g. technical issues: why do we have to write the script this way, what errors usually occurred? and also project management - setting up timeline for the project, etc.)
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
The cloud deployment option is particularly attractive to some customers for its flexibility and scalability
What is our primary use case?
- Financial domain
- Excel automation
- SAP automation
- Citrix automation
- Usage of Orchestrator queues
- RE framework
- Automating password resets
- Security and governance
- Highly elastic scalability
- Work queues
- Rules-based exception handling
- Large group deployment
- Rapid development support
- Centralized repository for version control
- Execution logs and credentials.
How has it helped my organization?
- We have a lot of processes to be automated. UiPath helped us to be cost effective and time effective.
- UiPath provides us with high speed in case of implementation.
- Implementation speed which helps how fast can you automate
- Reusability and extensibility which is used to build modular automation and reuse at the workflow level, plus it extends UiPath's functionality via custom activities or various integration.
What is most valuable?
- Citrix recorder
- UI Explorer
- I used to connect using remote desktop and automated it using image automation.
- The cloud deployment option is particularly attractive to some customers for its flexibility and scalability, along with customary thin client advantages.
Those customers should determine if the RA provider offers a cloud service that scales automatically. The customer should go beyond that minimum and look for a provider whose architecture provides a proven integration track record with Citrix (including Xen) and other virtualization technologies, enterprise applications such as SAP (GUI and web), Oracle, Siebel, PeopleSoft, Salesforce.com.
What needs improvement?
Sometimes when working with operation leads, it’s hard to get them to focus on the concept, and also believe in the concept. For approval, it should run through all of your company’s major departments, ranging from investor groups to operation floor leads to finance to management. Processes that will be affected by the RPA should all be consulted as well, and all departments should be considered in the RPA implementation process.
For how long have I used the solution?
One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is Official Training partner for UIPath

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Updated: May 2025
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