UiPath Process Mining Reviews

I've been using ProcessGold for business process management and optimization to give me a better understanding of operations around my business.

ProcessGold has given my organization extensive visibility and understanding of business operations. It helps to visualize the gaps in operations as well as where we're doing well.

In general, it gives me an idea of whether I'm going in the right direction with my team and if not, it points out where things aren't going smoothly.

In the last several months, my organization has grown quite a bit thanks to the improvements with ProcessGold.

The reporting features of ProcessGold are great.

Data mining and visualization provide extensive visibility and understanding of business operations. It makes the representation of the mined information very clean and provides a visual presentation that shows you what to improve next.

You can easily understand what actually happened in the process because of it. These reports also help me identify which areas need to be automated and which areas or different departments need to improve before automation is implemented.

The software at first is hard to use and you're not sure where to start. I would like a few tutorials that explain step by step how to start, including a few tips for new users.

I would like it to be more user-friendly and more visually appealing so that my eyes can keep watching for hours without getting so tired.

I would like to know what the exceptions are when they occur, including more details about them.

I would like to see enhancements to the recording feature.

I've been using ProcessGold for between three and four months.

I think that the information provided by data mining using ProcessGold is much more valuable than the few thousand dollars we invested in it.

I think ProcessGold is a great tool for process mining and I recommend others to use it. You will start noticing the great benefits of process mining that ProcessGold offers right away. No wonder ProcessGold is a world-leading vendor of Process Mining enterprise software at the moment.

I know that ProcessGold can help you as it helped me.

We have an order-entry application. We use ProcessGold to record all the steps that we have to perform to create an order. It helps us to create a static record from which we can use a UiPath bot.

The reporting features of ProcessGold are the most valuable. It creates things in a manner by which they can be easily represented to the business. Business can easily understand what actually happened in the process. So the layout and presentation of processes is very good. The UI is also useful for showing certain areas to the business.

The product has to be simplified because there are some facets that are just too complex. It's not easy for everyone to understand. You have to do training on ProcessGold and then you can use it.

I would like to see more enhancements to the recording feature. Also, more logic-based conditions and flows should be shown.

I have been using Process Gold for two to three months.

There have been some crashes when we are doing the recording part of the process. And sometimes the system will lag. But they have been improving it and I think it will get better with more iterations.

It is expandable. I would give it and eight out of 10 on scalability.

Right now there are only two people using this solution in our organization, but we are planning to increase the number when we add more components to the specification. Our users are in the admin department. Our intention is to add more managers to the solution.

They are really good with their technical support. They respond to us on time. I would rate them at nine out of 10 on support. They reach us within 24 hours and, most of the time, they are able to give us a solution. There are times when they have not been able to find a solution. But in general, they are good.

Before Process Gold we were trying to build our own solution. It did things like ProcessGold does, like record all the steps from the user system. We tried to use it to create a flow which we could show to the business and illustrate the steps users are performing.

But there were problems, including some scalability issues with our internal project and our internal model. We are not going with that solution and that's why we are using ProcessGold.

The initial phase is complex.

We did it by ourselves. We set up a team and trained them in ProcessGold and then we started developing.

We did not evaluate any other solutions.

The solution will be helpful for a person who has some admin and some managerial experience, but it won't be helpful for a person who has a technical background.

I use this solution for product mining and docking.

The valuable features really depend on your particular use case. We can easily identify based on your needs and prioritize accordingly.

Improvement depends on whether I can get the input information to explain why the exceptions are happening. Is it because of different policies or incorrect procedures being applied? If that information would also be integrated as part of it, it would make my life easier.

How the input is received from the medium and assimilated is important. The kind of application that we are using to process the particular process also plays a role.

I would like to know what the exceptions are when they occur. Is it because of the process selected needs or is it because of policy, legal issues, or incorrect procedural obligation? That would really help me.

In general, if they can provide the exceptions, as well as why those exceptions are happening from the input side and what applications had been used to process the information, it would be much easier for me.

This is a stable product.

ProcessGold is definitely scalable.

You should integrate this solution with process re-engineering also. For example, right now we have more focus on automation and intelligent automation in the UI path. At certain times, it can be costly to do automation or real-time automation. A customer might be looking towards the future.

I would rate this solution as eight out of ten.

Our use cases are related to system vulnerabilities, such as memory display disks getting full and users getting locked out.

Sometimes we don't know the specific domain or business, but getting that insight helps us understand better. UiPath Process Mining gives us a summary of what's going on.

We found that the flow chart is not very clear for some of the complex processes. If I'm coming from A and going to either B or C based on some logic, the flow chart should depict that clearly. But in some cases, based on the logic, the flow goes from B to C, defeating the purpose of segregating B and C in the first place. So in these complex scenarios, the flow chart does not provide a clear picture. It may be due to a tool or a process issue, but we have difficulty understanding it. Therefore, this is an area of improvement for me.

I have been using this solution for one year now.

It is a stable solution.

I would rate scalability an eight out of ten. My experience with scalability was good.

We reach out to customer support when we are doing some sort of image processing, the storage location, and all, because we can't save client data into our system. So at that time, we had to figure out what the best solution was since it was on-premises. We connected to the customer support team, and it was more about the architecture or configuration level than the user level.

I definitely recommend using UiPath Process Mining. It will save a lot of time because we spend a huge amount of time on the discovery, PPD, etc. So, it will provide huge help, and it's very useful.

Overall, I would rate it a seven out of ten. It is a useful product, but there is still room for improvement.

We primarily use the solution to automate processes such as opening the document, creating the information, getting information, sharing the information, et cetera. We decided to create and activate the bot.

The library that I can implement in the current bot is great.

Within minutes, we can have intelligence. We can connect Microsoft with the bot and share documents.

You can integrate it with other tools.

The initial setup isn’t too difficult.

They should work to make it possible to handle legal processing tasks easier and more accurately.

There are a few complexities involved in setting up the solution.

I’m not sure how many people are using the solution. Some are using Process Mining; however, parts of the team may not be. Only a few people use it. There may be around five that work directly with it.

The initial setup isn’t too tricky. We have to create all of the processes we’ll implement in Salesforce. We also have to do some research first to get everything ready. We have to get all of the information into Salesforce and have everything set up correctly before beginning. There may be some complexities depending on what you need to do. However, we take the time since we want Salesforce integrated properly.

You only need a few people to maintain the solution.

I’d rate the solution nine out of ten.

We mainly work with email notifications and attachments. We use it for reporting purposes. We handle validation or manipulation in that report and then notify or send it back to the customers.

If somebody opens an Excel book and they didn't maximize it, you have to open it in a maximized mode, the occupancy then will be identified properly by the pod which is opening. If you're using DL, it works fine, but sometimes our requirement is to put in a CC.

I have been using UIPath Process Mining for five years.

UIPath Process Mining is stable.

We sometimes can have some issues with the scalability on the platform because we are sharing the licenses. We are trying to focus on the queue concept where we can utilize it, to make it faster.

The setup is very good and explained well. People who are at least accustomed to this automation in UiPath, can read and go through the process without a problem.

I would rate UiPath Process Mining an eight out of ten.

We are automating some manual work with it. We are working with its latest version.

Its speediness is most valuable. It is quick to develop. It is also quick and easy to learn.

Its license structure is complex. 

In terms of features, there isn't anything missing at this time.

We are a partner, and we have been working with this solution for three years.

It is very stable.

It is scalable.

Their support is good.

Its setup is straightforward. It is very fast to implement. It typically just takes days.

In terms of maintenance, it requires very little maintenance.

I would advise others to think of its use cases before they start implementing it. They should use it for the right things. 

I would rate it an eight out of 10.

I have found the most valuable features to be virtualization, multi-user, developer tools, API analytics, and workflow management.

I have found UiPath Process Mining to be a very complex tool to use. They could improve the OCR recognition feature.

I have been using UiPath Process Mining for approximately two years.

I rate UiPath Process Mining a ten out of ten.