UiPath Process Mining Reviews

Our primary use case of this solution for our client was for PDF automation which we used to extract data from the PDF, details such as invoice number and invoice structure. We extract all the data and it gets posted to the website. They post all the details inside a tool they use. Before implementation of UiPath this was a manual process which required 50 people all doing the same work 24/7. Once we implemented RPA, it reduced the time factor by around 80%. I'm a consultant and we are partners of UiPath. 

UiPath is a top product. We can write code with it and also write a Visual Basic .NET. There are active people in the forum and that's great. We can do everything we want in similar solutions such as Power Automate and Automate Anywhere, but in UiPath it's a lot simpler. It can be a struggle with the other solutions whereas UiPath has already answered all the issues and we can get problems resolved using the forum.

Documentation could be improved and the cost of the product is high, even if you're a middle scale industry. You might reject the solution on the grounds of cost. Power Automate Desktop is much cheaper than UiPath and Automation Anywhere is also cheaper. 

I've been using this solution for over two years. 

Technical support is very good when it compares to the other RPA tools. So in SAP automation, we had faced some issue and it got resolved. Within an hour we can get a response from the UiPath support team.

I've used other solutions but prefer UiPath. The cost is a barrier. 

The initial setup is very easy. We can download from Orchestrator. Solutions such as Elasticsearch takes more time because people don't know how to implement as well. GitHub also integrates with UiPath so if the client agrees to upload it in GitHub, it's very easy. 

The most valuable feature is the capture process. That is really good because it helps you to understand how your process steps work and what you can do to improve them. It helps to make it more visibility and tangibility into what you are doing in terms of the processes.

There is room for improvement. It is a helpful tool, I don't want to imply that it's useless. It helps to figure out if there are any steps that can be removed. It also helps to simplify the process and with the standardization of tasks because if you ask two people who are basically doing the same thing, to capture those steps you'll figure out that there is a lot of redundancy improvements in terms of aligning the way of working and maybe reducing some steps or removing them completely.

I have been using UiPath Process Mining for three months. 

It is stable, but not the top of the curve. It can be improved, let's put it that way.

In terms of scalability, it's medium to high. In my company, there are around 10 to 15 users. No more than that. I think it's a good number of people because usually these kinds of processes are not used by everybody. It's for process experts who are trying to understand and to eliminate waste within your process.

The technical support is good although it can be further enhanced. By that I mean that it should have a faster response. When you have an incident or a ticket we expect a quicker response.

We also looked at Celonis. It does pretty much the same thing. The advantage of Celonis is that you can see that the log has a bunch of low activity in one Excel file and then the tool can process that information and provide you with some insight.

This is an aspect that we are interested in. Of course, it is not suitable for all processes because it is highly dependent on the technology that you need to have the log available in. But if you have the log available then it is quite helpful to have a tool to analyze that.

The initial setup was easy because it is a cloud version, so it's not so complicated. I'm not sure about the on-premise. Maybe the one on-premise would be more difficult to install but I don't have experience with that. 

Considering that the solution is not fully stabilized and is not a mature product, the pricing can be further reduced. I expect it to be a little bit lower, especially during this time because it is in a maturity curve so they are ramping up the product. I expect it to be a little lower than what it is. 

UiPath is a solid company. It's almost the best on the market today. Process mining is something that will help the RPA process because, in the end, those tools, like process mining/ process simplification and standardization are hand in the hand of RPA. Process mining will reach a certain level in the future. I think it is a company to look at and to invest in this technology. Grow with the company because it's a solid one.

I would rate it a seven out of ten.

In the next release, I would like for there to be a way to automatically do mining activity instead of recording yourself on the screen. Similar to other products on the market.

It's a good solution. 

We like the P2P, Purchase-to-Pay aspect of the product.

It has been issue-free and works well.  

The solution is straightforward. 

We find the solution is scalable. 

It's quite stable. 

It's quite an expensive solution. It's not competitive right now. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

It keeps on updating all the technologies, so it is scalable.

We have around 15 users on the product right now. We do have plans to increase usage. 

Technical support is very good. They are helpful and responsive.

It is easy to set up. We found the entire process to be straightforward and simple. 

Normally, it takes around two to three months to get everything up and running.

It's costly. They have to bring down the cost to be competitive in this market.

We are the service provider. We are not the user, we are the service provider. We are partners with UiPath.

I'd recommend the solution to other organizations. 

They have good partner management, and they have a good solution. However, the pricing is somewhat high, and they need to work on the pricing part.

I'd rate the product eight out of ten. 

I'm a customer of UiPath Process Mining. 

I think the user interface is the most valuable feature, it's friendly and easy to use. 

I think the user code feature could be improved. 

I've been using this solution for over two years. 

This is a stable solution. 

Configuration could be simplified, it was a little complicated. 

I think licensing costs are reasonable. 

I recommend this product and rate it a seven out of 10. 

I'm using this product to improve the automation in our HR department. We are partners with UiPath and I'm the senior solution partner. 

The most important features for us are that the product is scalable and that it's user-friendly. It has a lot of connectors which is great. 

Compared to other technologies, the initial setup can sometimes be a little more complicated. It can be difficult to choose the best way to do something so maybe they could improve the roadmap. 

I've been using this solution for two years. 

The solution is stable. 

This solution is very scalable.

I recommend this solution and rate it nine out of 10. 

The initial setup can sometimes be more complicated than it is with other solutions but it's not difficult. We have five users of this solution in the company. 

It's an extensive solution.

Some of the more intuitive features make it a little bit less complex.

The user interface could be more user intuitive.

Also, they need some better data management features. For example, as far as what we are collecting, being able to decipher and comprehend what the process or flow is, that we are looking at. 

They could increase the feature set.

I would like to see the ability to do fixes, such as to address and mitigate some of the gaps or issues in the process flow.

They could develop models, or use cases that can be leveraged for mitigating and remediating process gaps.

I would rate UiPath Process Mining a seven out of ten.

So far our primary use has been for process flow. How do you automate? In most of the cases, it was multi-source data collection systems from multiple sources and getting all the information to one point. There is an email or a message. Then how do you get the data from different sources and put them into one language? So far most of the use cases were just that.

Its most valuable features are that it is easy to use and to find people who actually use the UiPath.

The main thing that can be improved is the price, nobody wants to pay that much money for a scheduler.

Another feature they can add is, instead of doing only UiPath bots, it should handle other bots as well. Then I can deploy automation anywhere on any other software. It should not be only UiPath. That's the future of it.

I have been using ProcessGold for a year.

It is stable.

It is scalable. I think there are three people from my team using the solution now.

Overall the technical support is good. I'm satisfied with it.

The initial setup is straightforward. You just need to have UiPath and it's straightforward. Deployment time depends on the problem you're trying to solve. In our case, it took three to four days.

The client has the software and the licenses, and we are the guys who program it for them. The maintenance is up to the client. We just file up and give it to them, that's it. All the guys are on-site during development and deployment.

Our clients are enterprise sized companies.

Since it's a former client, they are generally UiPath resellers. They already have that connection with UiPath so they get a cheaper expert. But if we are looking for other deployments, they become really expensive because the ROI is difficult to attain for small scale businesses.

I would recommend ProcessGold, but I think the price has to come down. It's too high.

On a scale of one to ten, I would give ProcessGold an eight.

UiPath Process Mining has a good roadmap ahead for the future.

I have been using UiPath Process Mining for approximately five years.

The stability of UiPath Process Mining is okay

UiPath Process Mining can scale well.

The technical support for UiPath Process Mining needs some improvement.

I have seen a return on investment from using UiPath Process Mining.

The price of UiPath Process Mining could improve.

There is a lot of good information on YouTube to train users.

I rate UiPath Process Mining an eight out of ten.