We use this solution for finance reporting, reconciliations and we just started doing process mining on one of the contact centers using the UiPath assistance.
Senior Manager at a tech services company with 5,001-10,000 employees
User-friendly OEM with complex enterprise onboarding
Pros and Cons
- "This solution is very easy to use and implement as you are able to partner with a cloud enterprise and be on your way."
- "I would like for user onboarding/onboarding of enterprise clients to be simplified in the next release."
What is our primary use case?
What is most valuable?
This solution is very easy to use and implement as you are able to partner with a cloud enterprise and be on your way.
What needs improvement?
I would like for user onboarding/onboarding of enterprise clients to be simplified in the next release.
For how long have I used the solution?
I have been using this solution for about four and a half years now.
Buyer's Guide
UiPath Process Mining
June 2026
Learn what your peers think about UiPath Process Mining. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,588 professionals have used our research since 2012.
What do I think about the stability of the solution?
This is a stable solution.
How are customer service and support?
I have yet to experience any issues that have required support intervention.
Which solution did I use previously and why did I switch?
We have UiPath, Blue Prism, and Automation Anywhere deployed at our facility and UiPath is the easiest to use.
How was the initial setup?
The initial setup was quite easy and took about an hour for individual computers and one day for the enterprise as a whole.
What was our ROI?
I have seen ROI but do not have specific data.
What's my experience with pricing, setup cost, and licensing?
There is an annual subscription. It could be cheaper in my opinion, but it is still more affordable than other OEMs. This solution probably would not be ideal for people in the startup environment.
Tech support is included with the enterprise license.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at Finixel Technologies Private Limited
Effective invoice processing, scalable, but interface could be better
Pros and Cons
- "UiPath Process Mining is scalable."
- "UiPath Process Mining has improved our organization by clearing invoices, as we use it to take information from the manual invoice generated by the suppliers to read, scan, and input the invoice data into the SAP system for clearance."
- "We feel there is some problem with the user interface, it is sometimes difficult to navigate to the area you want. Additionally, the bot hangs at times."
What is our primary use case?
We are using UiPath Process Mining for procurement and finance automation.
How has it helped my organization?
UiPath Process Mining has improved our organization by clearing invoices. We use it to take information from the manual invoice, which is generated by the suppliers, to read, scan, and input the invoice data into the SAP system for clearance. We use the raw data from the supplier invoice and feeding into the system.
What needs improvement?
We feel there is some problem with the user interface, it is sometimes difficult to navigate to the area you want. Additionally, the bot hangs at times.
In the next release, it would be beneficial to have a conversational bot that can give voice alerts for problems.
For how long have I used the solution?
I have used UiPath Process Mining within the last 12 months.
What do I think about the stability of the solution?
In our testing, UiPath Process Mining has been stable. We have had some bot delays, but overall it has been good.
What do I think about the scalability of the solution?
UiPath Process Mining is scalable.
What was our ROI?
The return of investment happens over three years.
What other advice do I have?
Those looking to implement UiPath Process Mining should go through the modules step by step and get familiar with the bots in the system, only then should they scale up. They should not scale up too many systems at the same time.
I rate UiPath Process Mining a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Buyer's Guide
UiPath Process Mining
June 2026
Learn what your peers think about UiPath Process Mining. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,588 professionals have used our research since 2012.
Founder at ENIT AB
Quick to develop, easy to learn, and requires very little maintenance
Pros and Cons
- "Its speediness is most valuable. It is quick to develop. It is also quick and easy to learn."
- "Its license structure is complex."
What is our primary use case?
We are automating some manual work with it. We are working with its latest version.
What is most valuable?
Its speediness is most valuable. It is quick to develop. It is also quick and easy to learn.
What needs improvement?
Its license structure is complex.
In terms of features, there isn't anything missing at this time.
For how long have I used the solution?
We are a partner, and we have been working with this solution for three years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Their support is good.
How was the initial setup?
Its setup is straightforward. It is very fast to implement. It typically just takes days.
In terms of maintenance, it requires very little maintenance.
What other advice do I have?
I would advise others to think of its use cases before they start implementing it. They should use it for the right things.
I would rate it an eight out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Vice President at a tech services company with 1,001-5,000 employees
Good data analysis feature but data crunching needs to be improved
Pros and Cons
- "The solution has a very good data analysis feature."
- "Data crunching needs to be done by an analytics team and then imported."
- "One of the challenges with UiPath is the crunching of data. The solution is not so smart so we have to use a data analytics team to do the crunching for us and then import the data into the tool."
What is our primary use case?
Our work is mainly with our customers' companies. We are partners with UiPath and I'm our company's director.
What is most valuable?
The data analysis feature is very good.
What needs improvement?
One of the challenges with UiPath is the crunching of data. The solution is not so smart so we have to use a data analytics team to do the crunching for us and then import the data into the tool. UiPath should have better connectors to the systems once they integrate with SAP. They have standard SAP Salesforce integration, but when it comes to third parties, integrations could be better. There are other products that have better connectors than UiPath.
For how long have I used the solution?
We've been using this solution for over a year.
What do I think about the scalability of the solution?
All our clients are enterprise organizations and the solution is scalable.
How are customer service and technical support?
UiPath offers good technical support.
How was the initial setup?
The initial setup is a little complex although the actual deployment only takes a couple of minutes.
What's my experience with pricing, setup cost, and licensing?
Licensing costs could be lower.
What other advice do I have?
I rate the solution six out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Senior Developer - RPA at aCommerce
Friendly and easy to use UI; user code feature could be improved
Pros and Cons
- "Great user interface."
- "I think the user interface is the most valuable feature, it's friendly and easy to use."
- "I think the user code feature could be improved."
What is our primary use case?
I'm a customer of UiPath Process Mining.
What is most valuable?
I think the user interface is the most valuable feature, it's friendly and easy to use.
What needs improvement?
I think the user code feature could be improved.
For how long have I used the solution?
I've been using this solution for over two years.
What do I think about the stability of the solution?
This is a stable solution.
How was the initial setup?
Configuration could be simplified, it was a little complicated.
What's my experience with pricing, setup cost, and licensing?
I think licensing costs are reasonable.
What other advice do I have?
I recommend this product and rate it a seven out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Program Manager at a consultancy with 1-10 employees
Valuable company information overview, easy to use, and has useful dashboards
Pros and Cons
- "The solution counts the number of cross-sections at each step of the year which allows you to see all the data to figure out what is happening in the company. You do not need to manually collect data, it continuously updates the data. Overall the solution is easy to use and has dashboards."
- "The dashboard could be improved by allowing customization and they could introduce a Mac version of the solution."
What is our primary use case?
We are using this solution to gather our data for business improvements and to automate tasks.
What is most valuable?
The solution counts the number of cross-sections at each step of the year which allows you to see all the data to figure out what is happening in the company. You do not need to manually collect data, it continuously updates the data. Overall the solution is easy to use and has dashboards.
What needs improvement?
The dashboard could be improved by allowing customization and they could introduce a Mac version of the solution.
In a future release, they could provide more API integration, for example, with Oracle API.
For how long have I used the solution?
I have been using this solution for approximately six months.
What do I think about the stability of the solution?
In my experience, the solution is 99% stable.
What do I think about the scalability of the solution?
I have approximately five people using this solution in my organization.
How are customer service and technical support?
I did not have any issues with the need to contact technical support.
Which solution did I use previously and why did I switch?
I have previously used Automation Anywhere and switch to this solution because it is better.
How was the initial setup?
The initial setup is complicated.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could be lower. However, Automation Anywhere is approximately $8,000, and when comparing these solutions, UiPath Process Mining is less expensive. The license for the solution is purchased annually.
What other advice do I have?
I would advise others that want to implement this solution to train their staff well in the usage of this solution. They will require more than a 10-minute training session. It is important for them to understand that this solution is for gathering data and they will require additional consultancy to create robotic processes. Automation machines themself cannot create automatic processes. Humans have to assess the process, understand the bottlenecks, and create a better one with more value-adding activities. Many people think that they have the system and everything should be done by robots now, it is not how it works.
I rate UiPath Process Mining a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Programmer at Banco de Guatemala
Provides us with nearly complete control and reduces user time
Pros and Cons
- "We find the solution to be really easy not just for development purposes, but also for its use and ability to be understood."
- "The remote desktop we utilize suffers from inconsistent performance, sometimes functioning well and other times not."
What is our primary use case?
We find the solution to be really easy not just for development purposes, but also for its use and ability to be understood. We can use it to reduce user time.
What is most valuable?
UiPath Process Mining allows us to have almost complete control. This is because we have many keys carrying out activities, us working in a very important organization.
What needs improvement?
In the current COVID-plagued environments, we built many bots, which was a plus, in place of requiring people to be physically present in the organization.
We use UiPath Mining Review in multiple forums. At the day's outset, we upload economic information and make much use of the financial reports at day's end. This used to be done manually, but the solution now allows us to do so automatically. As such, we focus our attention on many areas.
This said, the remote desktop we utilize suffers from inconsistent performance, sometimes functioning well and other times not.
There should also be adapters for enabling more control of the remote desktop. The solution should include some adapters for numeric use, as well as a remote tester.
For how long have I used the solution?
I started using UiPath in the organization around two-and-a-half years ago.
What do I think about the stability of the solution?
The stability is really good.
What do I think about the scalability of the solution?
We do have plans to increase the solution's usage. I started with its use in the organization. In the beginning there were two of us, following the exit of another person. Towards the end of 2020 I had help, as I was teaching others how to assist me with the solution's use. We do not need many people to carry out the work.
We are hiring step-by-step. For the moment, there are two or three others who assist me, but not at a high level. This is being done gradually and they are being allocated time to analyze the results of the solution.
How are customer service and technical support?
Technical support is really great. We had various issues, including those involving other processes and problematic compatibility, when we updated in January to the version I mentioned.
Which solution did I use previously and why did I switch?
We did not previously utilize a different solution.
How was the initial setup?
We deploy both on-premises and through hybrid cloud, with Amazon AWS.
The installation process involved several steps, the first one involving the need for digital information to our desktop applications.
The deployment is not difficult and can vary in time. averaging around two weeks, especially when we have the documentation.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are on an annual basis.
In addition to the standard licensing costs we incur fees with a vendor here in Guatemala. I am referring to the service provider license and it is in respects of us being a public organization.
What other advice do I have?
I started using the solution from the inception of my organization and make use of it solely.
I am solely responsible for all deployment, maintenance and ancillary matters concerning UiPath.
I recommend the use of UiPath Process Mining. As UiPath is really easy to understand and control, it is wonderful. It is really comfortable for development purposes.
I rate UiPath Process Mining as a ten, since I feel pretty great working with it.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Manager, Digital Transformation at Raya Integration
Good support, reasonably priced, and the analysis of operational processes works well
Pros and Cons
- "The most valuable feature is the analysis of operational processes."
- "My advice for anybody who is interesting in UiPath Process Mining is to try it as a proof of concept, first, so that they can determine its capabilities."
- "The interface could be more user-friendly so that it is easier for business people to use."
What is our primary use case?
I work with UI Process Mining at my client's company.
What is most valuable?
The most valuable feature is the analysis of operational processes.
What needs improvement?
The interface could be more user-friendly so that it is easier for business people to use. As it is now, using this product requires a specific understanding and training. If the interface were simpler then it would be easier to use.
For how long have I used the solution?
I have been working with UiPath Process Mining for less than one year.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
I think that it is scalable.
How are customer service and technical support?
The technical support is very good.
What's my experience with pricing, setup cost, and licensing?
It is not an expensive product, although the price could be lower.
What other advice do I have?
My advice for anybody who is interesting in UiPath Process Mining is to try it as a proof of concept, first, so that they can determine its capabilities.
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Senior Manager - RPA & Transition at a financial services firm with 10,001+ employees
Provides the option to build flows; unfortunately licensing is quite expensive
Pros and Cons
- "You can build flows with this product."
- "This is a stable product, it's a decent product."
- "It's quite an expensive solution."
- "Licensing could be cheaper, it's quite expensive."
What is our primary use case?
We're using this solution to build our own process mining - we already had UiPath licensing for that, so we took UiPath to see how efficient it was. We are customers of UiPath Process Mining and I'm the senior manager.
What is most valuable?
The solution gives you the option in process mining to build flows which is a good feature.
What needs improvement?
Licensing could be cheaper, it's quite expensive.
For how long have I used the solution?
We've been using this solution for a couple of months.
What do I think about the stability of the solution?
This is a stable product, it's a decent product.
How are customer service and technical support?
The technical support is good although they could respond more quickly.
How was the initial setup?
The initial setup is straightforward, it took a few minutes. We implemented it ourselves but had access to technical support if we'd needed it.
What other advice do I have?
I rate this solution a seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at Fit Ideas
Straightforward to set up, easy to use, and works well for our financial process
Pros and Cons
- "The most valuable feature is the user interface, which makes it easy to use for tasks like configuring resources."
- "This is not a perfect tool, as there are things that should be improved."
What is our primary use case?
We are working with this tool to automate our financial processes.
As a solution provider, we are looking to start marketing RPA solutions such as UiPath to our customers, but at this point, we have only used it to automate one of our own financial processes. We will be using our automation as an example.
What is most valuable?
The most valuable feature is the user interface, which makes it easy to use for tasks like configuring resources.
What needs improvement?
This is not a perfect tool, as there are things that should be improved.
For how long have I used the solution?
We are evaluating UiPath Process Mining.
What do I think about the stability of the solution?
UiPath is pretty stable and it has been good for us.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
We are using the Community Version of UiPath and have only a single process automated. At this point, we are just testing and treating it as a PoC, so we do not have immediate plans to acquire licenses.
What other advice do I have?
Overall, this product is very useful.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free UiPath Process Mining Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2026
Product Categories
Process MiningPopular Comparisons
Automation Anywhere
Microsoft Power Automate
Software AG ARIS Process Mining
Tungsten Insight
SAP Signavio Process Intelligence
Scout Platform
QPR ProcessAnalyzer
ABBYY Timeline
FortressIQ
Everflow Process Mining
Buyer's Guide
Download our free UiPath Process Mining Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Can UiPath support the SaaS model for process mining?
- Is Celonis far superior to UiPath Process Mining or is the gap closing?
- How is Celonis compared with UiPath Process Mining?
- What skillsets to look at while building the UiPath Process Mining team?
- Would you recommend Celonis or UiPath Process Mining (as a Process Mining tool) for Oracle E-Business Suite?
- Has your enterprise leveraged UiPath Processing Mining for Oracle EBS or JD Edwards ERP to mine accounting processes?
- What is the difference between Online Analytical Processing (OLAP) and Data Mining?
- Is Celonis far superior to UiPath Process Mining or is the gap closing?
- When evaluating Process Mining, what aspect do you think is the most important to look for?
- Would you recommend Celonis or UiPath Process Mining (as a Process Mining tool) for Oracle E-Business Suite?















