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Nontokozo Kunene - PeerSpot reviewer
Unemployed at Anheuser-Busch InBev
Real User
Top 10
User-friendly product with good stability
Pros and Cons
  • "It saves a lot of time for onboarding processes."
  • "There could be a web-based application for making payments to the employees."

What is our primary use case?

We use the product for HR purposes.

What is most valuable?

The product is easy to use and user-friendly. It saves a lot of time for onboarding processes.

What needs improvement?

There could be a web-based application for making payments to the employees.

For how long have I used the solution?

We have been using Workday for three years. At present, we use the latest version.

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What do I think about the stability of the solution?

The product is highly stable. I rate its stability a ten out of ten.

What do I think about the scalability of the solution?

We have 1000 Workday users. We use it daily. I rate its scalability an eight out of ten.

How was the initial setup?

The initial setup was easy for me. It might be complicated for some. I rate the process a ten out of ten. 

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a ten out of ten.

What other advice do I have?

I rate Workday a ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consulting Manager - ERP at Cognizant
Real User
An easy to use talent management tool
Pros and Cons
  • "The software is easy to learn and use. When compared to SAP HR and SAP HCM, the tool is easy to access and understand. We have a hierarchy and structural connectivity in Workday. There is a certification for the solution and when we do it, we become the certified partners of the company"
  • "The solution has some features missing when you put them in the test studio or Confluence Studio. I would like the tool’s coding to be easier to understand and automated. Most of the coding these days is automated. Any query given can pull the answer directly which can make the solution easier to understand."

What is our primary use case?

We use the tool for talent management.

What is most valuable?

The software is easy to learn and use. When compared to SAP HR and SAP HCM, the tool is easy to access and understand. We have a hierarchy and structural connectivity in Workday. There is a certification for the solution and when we do it, we become the certified partners of the company.

What needs improvement?

The solution has some features missing when you put them in the test studio or Confluence Studio. I would like the tool’s coding to be easier to understand and automated. Most of the coding these days is automated. Any query given can pull the answer directly which can make the solution easier to understand.

For how long have I used the solution?

I have been working with the solution for four years.

What do I think about the stability of the solution?

I would rate the solution’s stability a seven out of ten.

What do I think about the scalability of the solution?

I would rate Workday’s scalability an eight out of ten. My company has a thousand users for the solution.

How are customer service and support?

I am satisfied with the tool’s customer service and support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used SAP HCM before Workday. We switched to Workday because of the features.

How was the initial setup?

I would rate the setup of the solution an eight out of ten. The tool is deployed on the cloud. The solution’s implementation took only hours to complete.

What's my experience with pricing, setup cost, and licensing?

I would rate the solution’s pricing a six out of ten.

What other advice do I have?

I would rate the overall solution an eight out of ten. I will recommend this solution to other users.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Workday
March 2025
Learn what your peers think about Workday. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,485 professionals have used our research since 2012.
DimitriosTsaknakis - PeerSpot reviewer
Senior Manager, Tech Advisory at PricewaterhouseCoopers
Real User
Great for HR management, with good usability and responsiveness
Pros and Cons
  • "It's easy to set up."
  • "The user interface could be modernized somehow."

What is our primary use case?

We primarily use the solution for benefits administration and talent management. We can also manage HR and administration. We use the solution worldwide. 

It's for absence management. For platform and feedback management, both for myself and for my coaches. We use it for performance, in general, across the company. It's for onboarding. 

For example, I've been provided with monthly pay slips through Workday, I can have available all the pay slips and other information, personal information, such as certificates for tax and personal purposes. Everything is in Workday as far as personnel is concerned.

What is most valuable?

I like the usability and responsiveness of the application.

The interface is fine.

It's easy to set up.

It is stable.

What needs improvement?

It could be expensive, however, that is not something that is my concern as it is my company's concern, in terms of pricing. 

The user interface could be modernized somehow. 

Errors are not very clear in some cases. I've been experiencing some issues within the application that the error messages or what I needed to do were not very easily clear to me. I needed to contact an expert in order to facilitate the problem resolution.

Technical support could be better. 

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

It's a very stable solution. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have about 1,000 users. 

It's a solution that can scale. 

How are customer service and support?

While technical support could be better, it's improved. When I needed their support, it took me some days to resolve my issues. Probably it is not due to Workday's support. That said, in general, it is something that I expect to be improved.

How was the initial setup?

It's very easy to set up. It's not overly complex or difficult. 

I'm not technical and did not handle the deployment and therefore cannot speak to how long it took or the exact process. It was a global rollout. It may have taken six months to a year. 

I'm not sure what the maintenance process looks like. It is a centrally managed application. I don't know which team actually covers it. Here in Greece, we have some application subunits that can support end-users, however, not the actual technical team. It is somewhere in the world. I don't know if it is in America, or if it is in India. I really don't know.

What's my experience with pricing, setup cost, and licensing?

The solution would be expensive for smaller organizations. 

What other advice do I have?

We're a user.

I'd rate the solution eight out of ten.

As I do with my clients when HR topics come to the table, I really, really suggest everyone consider deploying some Workday features. I know it is expensive for some companies. Of course, if the company's a middle-sized company, it may not make sense. However, it is an application that, according to Gartner or other popular reviews, it is the best solution for HR, management, and talent acquisition management.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Talent Acquisition & Talent Management at a tech services company with 201-500 employees
Real User
Top 5
Has an intuitive user interface and provides seamless integration with other systems
Pros and Cons
  • "The technical support services are excellent."
  • "They could improve the product areas such as enhancing the interview scheduling module to support more flexible online assessments within the platform."

What is our primary use case?

The primary use case for the product in our environment is to manage the entire employee lifecycle, from recruitment to retirement.

What is most valuable?

The product's most valuable features include its intuitive user interface, seamless integration with other systems like Microsoft Outlook for calendar management, and comprehensive reporting capabilities that provide insights into workforce analytics.

What needs improvement?

They could improve the product areas such as enhancing the interview scheduling module to support more flexible online assessments within the platform. Additionally, further integration with third-party applications could broaden its functionality.

For how long have I used the solution?

I have been using Workday for approximately three years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The product is scalable. 

How are customer service and support?

The technical support services are excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Oracle Taleo for candidate tracking but switched to Workday due to Taleo's less intuitive workflow management.

How was the initial setup?

The initial setup was complex due to the need for detailed configuration and integration with existing systems. 

What about the implementation team?

We took help from a vendor team for product implementation. 

Which other solutions did I evaluate?

We evaluated SAP SuccessFactors and ADP Workforce Now. However, Workday stood out due to its superior user experience, robust feature set, and scalability.

What other advice do I have?

Overall, the product has been instrumental in modernizing our HR operations. Its training resources help us keep up with updates and new features.

I rate it an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AjayKumar14 - PeerSpot reviewer
Operations director at FeatherThread LLP
Real User
Top 5
An easy-to-maintain solution that needs to work on inetgrations
Pros and Cons
  • "Workday is easy to use. Timesheet and resource management are also easy."
  • "The solution has to work a lot on financial integrations, material management and CRM modules."

What is most valuable?

Workday is easy to use. Timesheet and resource management are also easy.

What needs improvement?

The solution has to work a lot on financial integrations, material management and CRM modules. 

For how long have I used the solution?

I have been working with the solution for three to four years. 

What do I think about the scalability of the solution?

Workday is scalable, and we have 40,000 users for it. 

How are customer service and support?

The tool's customer support is good. 

How would you rate customer service and support?

Positive

What was our ROI?

Workday has saved us time by at least 40 per cent. 

What other advice do I have?

The tool is easy to maintain and requires around two to three people. Workday is flexible, but SAP and Oracle are better regarding integration with other products and stability. I rate it a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Praveen Kumar N - PeerSpot reviewer
Senior Manager at Flex Technologies
Real User
Available technical support, reliable, and user-friendly
Pros and Cons
  • "Workday is a secure product."
  • "The user interface can be enhanced."

What is our primary use case?

We use Workday for the management of extensive leave applications in familiar industries. The primary use cases are for employment management.

What is most valuable?

I'm not a user. I don't get too involved in that.

I don't have any issues with this solution.

Workday is a secure product.

What needs improvement?

The dashboard is fine, but the dashboarding and other aspects could be improved.

The user interface can be enhanced.

For how long have I used the solution?

I have been using Workday for four or five years.

What do I think about the stability of the solution?

Workday is stable. I have not had any issues with it.

What do I think about the scalability of the solution?

Workday is a scalable solution.

We have approximately 100 users in our company.

I am not aware of any plans to increase usage by the company.

How are customer service and support?

Technical support is always available. I don't have any concerns with technical support.

Which solution did I use previously and why did I switch?

In terms of RP products, I work with UiPath, Studio, Orchestrator, and AI Center, which are included with UiPath. Process mining is available, but I have not used it. Perhaps I'll use it in the future.

I use Office and other activities on a regular basis, but nothing specific.

We don't use Microsoft because we have our own tools. We have internal resources.

How was the initial setup?

It was easy to install. 

I was not involved with the deployment. I can't do it because I don't know how to do it.

What's my experience with pricing, setup cost, and licensing?

It has an annual subscription rate, but I'm not sure how it will work.

What other advice do I have?

I would recommend this solution to anyone who is interested.

I would rate Workday an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1752237 - PeerSpot reviewer
Business Graduate Student at a educational organization with 10,001+ employees
MSP
Review about Workday
Pros and Cons
  • "There is a lot of scope for customization with this solution"
  • "The finance module of this solution is not great and needs improvement."

What is our primary use case?

It is an in-house HCM system and is currently being used by our staff across the world. We are planning to implement more features of the solution including analytics.

How has it helped my organization?

With other ERP tools in place, there is a lot of scope for customization with this solution. There is a lot of maintenance and we need a very huge team to maintain our ERP systems. With Workday taking everything to the cloud and taking responsibility of the customizations, introduce the workforce which we need to maintain in the organization.

What is most valuable?

The entire HCM module, specifically the recruitment process compared to other modules, is way easier to use.

What needs improvement?

The finance module of this solution is not great and needs improvement. Within the HCM space, the analytics functionality could be improved to allow us to create our own reports.

For how long have I used the solution?

We have used this solution for two years. 

What do I think about the stability of the solution?

Bharat Pulikonda:
HCM is pretty good. I think they have developed really good and they have spent a lot of time. I think they have a lot of... They have sold it a lot of companies.

What do I think about the scalability of the solution?

Bharat Pulikonda:
Scalability. I think they have already done pretty good with the HCM module, but for the ERP solutions need to enter into other areas. So if they can do that, they can be really scalable.

Bharat Pulikonda:
So it's in house, so it is 250,000 population.

How are customer service and support?

Bharat Pulikonda:
They're pretty experienced. So they have done a lot of implementations like this, so they're very clear about what they're doing.

Which solution did I use previously and why did I switch?

We changed from our previous solution to have top end technology which is cost efficient.

How was the initial setup?

The initial setup is very straightforward. Deployment took two years but was smooth because it's a huge implementation across 32 countries. And it took us only two.

What about the implementation team?

Bharat Pulikonda:
[I 00:04:51] use a third party workday implementation partner of Deloitte.

What other advice do I have?

For a large organization, this product is really good. For a small organization, there are better value products in the market. Overall, this solution provides a  good user experience and is very easy to use.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Praveen KumarN - PeerSpot reviewer
Lead automation engineer at Dentsu
Real User
Top 5Leaderboard
Helps manage the calendar, but they could provide a web chatbot feature
Pros and Cons
  • "We use the platform for tasks, including applying for leaves, communication, and adhering to our organization's policies through efficient goal setting and reviews."
  • "They could provide a web chatbot feature in the dashboard for Workday."

What is our primary use case?

We use the platform for tasks, including applying for leaves, communication, and adhering to our organization's policies through efficient goal setting and reviews.

How has it helped my organization?

The platform doesn't help me in decision-making as I have used it only for basic applications, including applying for leaves and managing calendars.

What needs improvement?

They could provide a web chatbot feature in the dashboard for Workday.

For how long have I used the solution?

We have been using Workday for eight or nine years.

What do I think about the stability of the solution?

I rate the product's stability a seven or eight.

What do I think about the scalability of the solution?

We have over 2000 employees in our organization using Workday.

How was the initial setup?

The product can be deployed on the cloud.

What other advice do I have?

I recommend Workday to others and rate it a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Workday Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Workday Report and get advice and tips from experienced pros sharing their opinions.