No more typing reviews! Try our Samantha, our new voice AI agent.
PeerSpot user
Senior Associate (Management Consulting) at a consultancy with 10,001+ employees
Real User
Sep 20, 2016
I've used it for operational and detailed reporting and some low-level analytics. The community is super helpful.
Pros and Cons
  • "The reporting capability is perfectly adequate in 90% of cases, given the requisite training."
  • "It's great for operational / detailed reporting and some low-level analytics, but for heavy-duty analysis against large data sets, I find it's a bit lacking."

What is most valuable?

I primarily used the report writer; have some experience with EIB integrations as well.

How has it helped my organization?

My personal organization does not use it. However, in my clients’ organizations, people really seemed to like the user interface, and the community has been extremely helpful. The regular releases are also very nice. Reporting is a bit of a learning curve coming from an ERP built on a standard relationship database, but once users get the hang of it, it's really quite powerful.

What needs improvement?

It's great for operational / detailed reporting and some low-level analytics, but for heavy-duty analysis against large data sets, I find it's a bit lacking. For instance, the indexed data sources only work when using non-calculated fields. Most clients have a TON of calculated fields used for reporting purposes, so I find this severely limits the appeal of such data sources. Non-indexed data sources don't perform very well against large datasets compared to a data warehouse / star schema / OLAP cube.

For how long have I used the solution?

I have used it off and on since 2013; had one project where I worked with it for about two years, another for about six months.

Buyer's Guide
Workday
April 2026
Learn what your peers think about Workday. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rarely if ever encountered any stability issues.

How are customer service and support?

The community is super helpful; haven't had to use an actual support ticket thus far.

How was the initial setup?

From a reporting standpoint, there's not much configuration or setup required at all.

What other advice do I have?

The reporting capability is perfectly adequate in 90% of cases, given the requisite training. For "heavy-duty" analytics across very large datasets, consider the integration required for integrating with an on-premise data warehouse, for example... There will be considerable additional overhead in managing the outbound files, SFTP, ETL, etc. from a cloud source vs an on-premise source.

Disclosure: My company has a business relationship with this vendor other than being a customer. My company is a Workday implementation partner.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at a tech services company with 51-200 employees
Real User

Have there been pointed areas where Workday's analytics capabilities answered specific questions that you previously did not have a way to answer?

See all 3 comments
reviewer1753278 - PeerSpot reviewer
Senior Human Resources Specialist at a tech services company with 11-50 employees
Real User
May 28, 2022
Workforce management solution that improves productivity and accessibility of data for users
Pros and Cons
  • "First time users, understanding accessibility and consolidated data is fairly easy. The solution improves productivity for users and reduces the need to switch between different tools."
  • "First time users, understanding accessibility and consolidated data is fairly easy."
  • "This solution could be improved by providing user-level access to customization capabilities. Users currently rely on more technical teams to customize reports, for example."
  • "This solution could be improved by providing user-level access to customization capabilities."

What is our primary use case?

We use this solution for talent management including employee access, employee approval and various aspects of the internal HR talent tool.

What is most valuable?

The integration and access levels that provide consolidated information has been most valuable. 

What needs improvement?

This solution could be improved by providing user-level access to customization capabilities. Users currently rely on more technical teams to customize reports, for example.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

We do have make use of the Workday customer service team. We have an internal technical team and we have to raise a ticket for them to solve any issues.

How was the initial setup?

The initial setup is not straightforward. 

What's my experience with pricing, setup cost, and licensing?

The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies. 

What other advice do I have?

First time users, understanding accessibility and consolidated data is fairly easy. The solution improves productivity for users and reduces the need to switch between different tools. The confidentiality of the data can be maintained and secured sing Workday.

I would rate Workday a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Workday
April 2026
Learn what your peers think about Workday. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
reviewer1438134 - PeerSpot reviewer
Company Recruiter at a tech services company with 1-10 employees
Real User
Jul 15, 2021
A stable and scalable solution, but it could be more user-friendly, have an easier installation and faster technical support response time
Pros and Cons
  • "The solution is stable."
  • "I would recommend the solution to others, owing to its stability."
  • "The solution should be more user-friendly."
  • "The implementation time should be addressed, as it is too slow. Also, the solution should be more user-friendly."

What is our primary use case?

I am not at liberty to share our use cases. 

What needs improvement?

The implementation time should be addressed, as it is too slow. Also, the solution should be more user-friendly. 

The installation is time-consuming and not so straightforward. 

So too, technical support is not sufficiently fast. 

For how long have I used the solution?

I have been using Workday for a couple of years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

We have had experience with technical support and it could be faster. 

Which solution did I use previously and why did I switch?

Prior to using the solution, we made use of Oracle. This was around four or five years ago. 

How was the initial setup?

The installation is not so straightforward and could be faster. 

Its duration depends on the model one is using and can range from three to six months. 

What about the implementation team?

We made use of a consultant. 

What other advice do I have?

The solution is cloud-based.

Our organization has 1,000 people making use of the solution. 

I would recommend the solution to others, owing to its stability.

I rate Workday as a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Workday Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Workday Report and get advice and tips from experienced pros sharing their opinions.