We use this solution for talent management including employee access, employee approval and various aspects of the internal HR talent tool.
Senior Human Resources Specialist at a tech services company with 11-50 employees
Workforce management solution that improves productivity and accessibility of data for users
Pros and Cons
- "First time users, understanding accessibility and consolidated data is fairly easy. The solution improves productivity for users and reduces the need to switch between different tools."
- "This solution could be improved by providing user-level access to customization capabilities. Users currently rely on more technical teams to customize reports, for example."
What is our primary use case?
What is most valuable?
The integration and access levels that provide consolidated information has been most valuable.
What needs improvement?
This solution could be improved by providing user-level access to customization capabilities. Users currently rely on more technical teams to customize reports, for example.
For how long have I used the solution?
I have been using this solution for three years.
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Workday
January 2026
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What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
We do have make use of the Workday customer service team. We have an internal technical team and we have to raise a ticket for them to solve any issues.
How was the initial setup?
The initial setup is not straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies.
What other advice do I have?
First time users, understanding accessibility and consolidated data is fairly easy. The solution improves productivity for users and reduces the need to switch between different tools. The confidentiality of the data can be maintained and secured sing Workday.
I would rate Workday a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Company Recruiter at a tech services company with 1-10 employees
A stable and scalable solution, but it could be more user-friendly, have an easier installation and faster technical support response time
Pros and Cons
- "The solution is stable."
- "The solution should be more user-friendly."
What is our primary use case?
I am not at liberty to share our use cases.
What needs improvement?
The implementation time should be addressed, as it is too slow. Also, the solution should be more user-friendly.
The installation is time-consuming and not so straightforward.
So too, technical support is not sufficiently fast.
For how long have I used the solution?
I have been using Workday for a couple of years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We have had experience with technical support and it could be faster.
Which solution did I use previously and why did I switch?
Prior to using the solution, we made use of Oracle. This was around four or five years ago.
How was the initial setup?
The installation is not so straightforward and could be faster.
Its duration depends on the model one is using and can range from three to six months.
What about the implementation team?
We made use of a consultant.
What other advice do I have?
The solution is cloud-based.
Our organization has 1,000 people making use of the solution.
I would recommend the solution to others, owing to its stability.
I rate Workday as a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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