Zoom Reviews

We use Zoom to schedule meetings with internal team members and external partners.

The platform has a solid feature for scheduling short meetings worth 30 minutes.

They could address the product's limitation of the free version, particularly the 40-minute time constraint on meetings.

It is a stable platform. I rate the stability a ten out of ten.

We have around 11 Zoom users in our organization. We use it from time to time depending on the requirement. I rate the scalability a ten out of ten.

It is easy to deploy and takes five minutes to complete the process. It involves installing the application on the desktop, signing up, and creating a meeting room.

We use the free version of the product. We utilize it only three to four times a month.

The platform provides the easiest way to install or sign up the account. We can then schedule the meeting with an agenda and send an invite email to the attendees. It is a reliable product and offers enough services for our business requirements in terms of productivity.

I advise others to purchase Zoom’s license for unlimited meeting durations. The free version is enough for us, particularly for a spam-free environment with limited internal or external collaborations.

I rate it a ten out of ten.

Sometimes, I use Zoom when I meet with some of my customers who are using Zoom for meetings and collaboration.

I like the fact that you can run Zoom on the browser as well as the native app so that you can quickly run it on any platform. Zoom has helped me with collaboration and remote working.

Zoom should also include features like the automatic transcribing of conversations. It allows you to record the video of a meeting, but it doesn't have the ability to automatically transcribe the conversation into text. Sometimes, I have issues with using the app on different browsers, like Safari on Mac.

I have been using Zoom for two years.

The solution’s stability is fine but could be improved.

Since Google runs completely on the browser, you can get into a meeting quickly. In Zoom, we had to skip a few steps and consider whether to run it on the browser or the app. If I launch it in the app, it takes time for the app to launch and then for me to log in.

There are a few steps involved, but with Google, we just have to click on a link. Copying the passcode and entering those passcodes when joining a Zoom call is a bit of a hassle. With Google, you just click on a link and we can join a meeting.

The solution's setup is not the greatest because it requires you to download the app. We wanted to encourage the browser mode of logging in rather than using an app.

The solution is deployed on the cloud in our organization. I would recommend Zoom to other users. You should check out the capabilities and features because there are different options when you subscribe to Zoom. You should check things like the limitation on how many people can log in at a time and breakout sessions before subscribing to ensure that the solution fits your needs.

Overall, I rate the solution a six out of ten.

We use Zoom for our internal meetings and meetings with customers. We also use this platform for our training programs. For internal meetings, we use it through our internal network. For the training, we use the public network. Since we have the COVID-19 situation, we cannot have a meeting or training face to face, so we select this platform instead of Skype for Business which lacks features we expected and has a slow network. Mostly, our meeting size might be 3 to 20, and the training might be 10 to more than 100 people. 

Showing our faces helps this COVID-19 circumstance to feel that we are not alone and we can easily access and communicate with each other. We do not have a limitation for our communication. We can communicte with each other anywhere and anythime. However, we have a security issue and cannot use some of the features from our company network. One example is that we cannot share the internal use only files because the file sharing feature through our network cannot use it. That made us choose another platform. 

Whiteboard is a good feature for having a meeting in which everyone can join to type or draw, and write. If we have a brainstorming-type meeting, we can share our own ideas with the whiteboard.

Breakout room helps us to set the group discussion during the training. Before this platform, we have to design the multi-network to achieve this situation.

Icon status chat helps if the participants have any questions or any comments the facilitator can see through the features. These features are important because the facilitator cannot see their face directly so we cannot see their expression and never know whether they understand what the facilitator says.

Security is the biggest concern issue right now, otherwise, we cannot use this platform in our organization. That situation will affect our meeting and training infrastructure. Our use is not only communication but also sharing useful documents and ideas.

They should improve the sharing file features from accessing the internal network. If we cannnot share our documents through this meeting, our meeting productivity will decrease dramatically. We need these features.

We need features like a dashboard type for the whiteboard. After moving to the breakout room, they can write or create some outputs on the whiteboard. However, after moving back to the main room, they cannot share the outputs. If it is a text, we might paste and copy but it is not user-friendly.

I have been using Zoom for one month. 

We are considering some of them like WebEx, MS Teams because it solves our issues.

The use case and size will matter to the organization.

I use the solution for personal meetings where I have discussions with outside people.

The solution is easy to set up and use. I feel Zoom is stable for the kind of requirement I have. The solution provides good video quality. Zoom has good screen-sharing and presentation capabilities.

Zoom should introduce AI features that allow you to understand a person's emotions.

I have been using Zoom for many years.

I rate the solution’s stability an eight out of ten.

The solution’s initial setup is easy.

Overall, I rate the solution an eight out of ten.

Our primary use case for Zoom is for conducting meetings and attending virtual learning sessions.

The platform's most valuable features are collaborative video call and chat functionality.

The product's interface needs enhancement.

We have been using Zoom for many years.

It is a stable product. I rate it a ten out of ten.

The platform is capable of handling around many hundred users.

We used Microsoft Teams before.

Zoom is easy to install.

I implement the product myself. It's mostly an automated installation process.

We have to pay for the product's license.

I recommend stable, easy to use, and reliable. It has efficient security features as well. I rate it a nine out of ten.

I use the solution for our company's meetings and to hold sessions with our vendors.

The most valuable feature of the solution is its recording functionality since it helps my company see the operation sessions for the vendors.

The product's stability is an area of concern where improvements are required since sometimes users get dropped off from meetings.

I want to improve the tool's presentation part to be more user-friendly so that users can add notes to the presentations presented via the product.

I have been using Zoom for four years. I use the solution's latest version. I am an end user of the product.

Stability-wise, I rate the solution a six out of ten.

Scalability-wise, I rate the solution an eight out of ten.

Over 200 people can join in a single meeting via Zoom.

There are over 100 people in my company who use Zoom.

The product is used twice a week in my company. My company does not plan to expand the use of the solution.

I have experience with Microsoft Teams. I started to use Zoom in my company to meet the host requirements.

The product's initial setup phase was easy. I rate the product's setup phase an eight on a scale of one to ten, where one means it is a difficult process and ten means it is an easy process.

The solution is deployed on the cloud services managed by Zoom.

Users can join meetings using Zoom's business account in less than ten minutes.

Speaking about Zoom's impact on our company's team collaboration, I would say that my organization has been holding live meetings rather than virtual meetings. The product is helpful for holding huge meetings with people from different locations. The tool offered flexibility with the meetings.

The breakout room feature hasn't had an impact on our company's meeting experience.

My company doesn't have to maintain the product.

My company has not integrated Zoom with other platforms or tools.

I would suggest others consider their organizations network traffic requirements and bandwidth offered before installing Zoom to avoid stability issues.

I recommend the product to others.

I rate the overall tool a seven out of ten.

My role in the company involves the infrastructure domain, and in this position, I use Zoom for video conferencing. I also use Zoom at home for meetings.

The security can be improved because this is one of the reasons that my organization prefers to use Skype. There are concerns about security.

I have been using Zoom for perhaps three years.

Zoom is stable and I haven't had any problems with it.

Two of us at home use this product, and we don't expect our usage to increase. Nobody is needed for maintenance because none is required.

I cannot discuss the number of users that we have in my organization.

I have never had a problem that required me to contact technical support.

I also have experience with using Skype for Business. I use that solution more in my organization, and use Zoom more for personal communications.

The initial setup is straightforward.

I installed it myself.

I am using the free version, so I don't pay anything to use it.

I don't use Zoom on a daily basis but in general, I'm satisfied with it. This is a product that I recommend, although I'm using it casually and as such, I don't have high expectations.

I would rate this solution a nine out of ten.

We primarily use the solution for meeting with clients.

Zoom is very familiar. It's intuitive. It has all of the features you would expect from the other popular conferencing options. 

It's easy to use.

The setup is rather simple and straightforward. 

It's not really the fault of the product, however, the internet connectivity can sometimes be an issue.

The splitting of the speaker can be frustrating. When you're talking to folks from the presentation, being able to move them around to different screens would be useful. With Zoom, everyone stays on one screen.

We've used the solution for a while. 

While we only have about 20 people that use Zoom, we have clients that have tens of thousands of users on the product.

The solution seems to be scalable. We haven't had any issues with scaling as needed. You can add or remove people easily.

I've never personally used technical support. I cannot say if they are helpful or responsive, having never spoken to them. 

There are no issues with the initial setup. It's very easy. I wouldn't describe it as difficult or complex. 

I don't even know what it costs. Someone takes care of that for us.

We're customers and end-users. We don't have a partnership with Zoom.

We are using the most up-to-date version of the solution. 

I'd rate the solution at a nine out of ten. It works well for us and we never have any issues. There are no complaints.