What is our primary use case?
Dell offers several benefits with its appliances. Primarily, I can combine them horizontally and vertically, reaching up to sixty-four nodes.
Additionally, Dell employs its own artificial intelligence tools, which are unique in the market. They collaborate with VMware, vSphere, and vSAN, and their internal software, iDRAC, integrates seamlessly with VMware.
From a single screen, I can view VM details, performance, and hardware issues, such as power supply or fan malfunctions, along with RAM module problems. Dell has also integrated CloudIQ software, which is connected to VMware. CloudIQ proactively identifies configuration errors.
If a snapshot backup isn't performing as expected, CloudIQ will highlight and guide me on the error. The benefits of Dell Appliance include horizontal and vertical combinations, up to sixty-four nodes, and unique AI tools. Dell collaborates with VMware, vSphere, and vSAN, and its iDRAC software integrates with VMware.
I can view VM details, performance, and hardware issues on the same screen. CloudIQ identifies configuration errors and provides guidance.
What is most valuable?
Dell's appliances provide several key benefits. I can combine them both horizontally and vertically, supporting configurations up to 64 nodes.
Their proprietary artificial intelligence tools are uncommon in the industry, and they collaborate effectively with VMware, vSphere, and vSAN.
Their internal software, iDRAC, smoothly integrates with VMware, allowing me to monitor VM details, performance, and hardware issues from one screen.
Additionally, CloudIQ software proactively addresses configuration errors. Its high-performance computing integration with multiple software platforms is already implemented on VXL.
Furthermore, Dell has ground appliances supporting high-performance computing.
What needs improvement?
The main issue with the DirectVXL appliance is that it only supports a single orchestrator or hypervisor. If multi-hypervisor support is required and VMware does not provide it, then Dell's appliance won't support it.
I find it overly reliant on VMware. In cases of company mergers involving different platforms, software that can handle a multi-hypervisor environment would facilitate quicker integration.
For how long have I used the solution?
I have been working almost ten years with the solutions.
What do I think about the stability of the solution?
I would rate it eight or nine out of ten. It is an extremely stable solution.
What do I think about the scalability of the solution?
As mentioned earlier, the solution can scale up to 64 nodes. The last version allowed scaling both vertically and horizontally, which is substantial for any environment.
How are customer service and support?
I would rate it eight or nine out of ten. Their support is very good. I can send an email to Dell, and within a minute, their engineer will get online and connect with the network.
Additionally, CloudIQ proactively reports system issues to customers.
How would you rate customer service and support?
How was the initial setup?
For any appliance, the challenge is that I must read and understand the complete workflow. It is not a simple 'next, next, next' process.
However, once I am trained, I follow OEM-advised workflows to reap the benefits. Although it may initially be difficult, learning and applying best practices result in significant benefits.
Which other solutions did I evaluate?
I have used HPE SimpliVity, and the last time I worked with it was for approximately three years, two to three years ago. In Pakistan, HP is not very strong, however, Dell is very good. Cisco also has a strong presence, while Huawei and HCC are present but haven't captured the market with their appliances.
What other advice do I have?
It's an extremely stable solution, and I highly recommend it. Its price is very competitive compared to Cisco and HPEOS.
I would rate the overall solution nine out of ten.