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Flexera One Reviews

Vendor: Flexera
4.3 out of 5
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What is Flexera One?

Flexera manages and optimizes enterprise software regardless of location, from the desktop to the datacenter to the cloud. We give mid-size enterprises a growth path and a roadmap for success.

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Flexera One is the #3 ranked solution in top SaaS Management Platforms and #11 ranked solution in top IT Asset Management solutions. PeerSpot users give Flexera One an average rating of 8.6 out of 10. Flexera One is most commonly compared to ServiceNow: Flexera One vs ServiceNow. Flexera One is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.
Buyer's Guide
Flexera One
August 2025
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Flexera One mindshare

Product category:
IT Asset Management
As of August 2025, the mindshare of Flexera One in the IT Asset Management category stands at 4.4%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
IT Asset Management Market Share Distribution
ProductMarket Share (%)
Flexera One4.4%
ServiceNow20.4%
Lansweeper11.5%
Other63.7%
IT Asset Management

PeerResearch reports based on Flexera One reviews

TypeTitleDate
CategoryIT Asset ManagementAug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
ComparisonFlexera One vs ServiceNowAug 29, 2025Download
ComparisonFlexera One vs LansweeperAug 29, 2025Download
ComparisonFlexera One vs BMC Helix DiscoveryAug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
ServiceNow4.220.4%91%223 interviewsAdd to research
ServiceNow Discovery4.05.6%97%42 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Flexera One features include strong software normalization, efficient discovery and data population, and easy management of roles through AD. Users value its compliance capabilities, separate hardware and asset management, and the Application Recognition Library for effective licensing management. It connects contracts to purchases, providing flexible license record creation and robust reporting options. Users appreciate its role in maintaining license compliance, tracking usage, and controlling costs, although some plan to switch to alternatives due to unmet needs.
  • "I recommend it highly."
  • "I like the way that Flexera connects our contracts to our purchases."
  • "It is a stable solution."

Room for Improvement

Flexera One needs improvement in Solaris server discovery and Mac OS support. Reporting capabilities require enhancements, including scheduling. Configuration management integration is desired. The purchasing module and automation components like contracts and notifications need refinement. Better deployment of agents and timely updates to the application recognition library are necessary. Integration with IT service management features would be beneficial. Hardware and connectors should match competitors' offerings, and mainframe agent support is needed to ensure comprehensive reporting.
  • "Flexera One does not have an agent for it, so it can't report on mainframe usage."
  • "The mainframe need improvement."
  • "The hardware and connectors in the product have certain shortcomings where improvements are required."

ROI

Users reported that Flexera SaaS Manager significantly lowered their costs by optimizing unused licenses and providing clear visibility. It improved software compliance, reducing potential fines. It also increased productivity through streamlined processes and quick identification of unsanctioned apps. Cost savings and better compliance tracking were the primary benefits mentioned.

Pricing

Flexera One users indicate mixed pricing experiences, with some finding it cost-effective for medium to small organizations while others find maintenance pricey. In India, limited adoption is due to expense, yet Flexera One is highly effective for software asset management. Companies suggest FlexNet Manager for small environments and ServiceNow for large ones. Although initial setup costs were considered high, licensing restructuring has made pricing fairer over time, aligning with enterprise-level needs.
  • "I can say that from a price perspective, you can go for FlexNet Manager if you have a very small environment."
  • "It was certainly on a par with the price we were paying for Snow License Manager. It wasn't overly expensive."

Popular Use Cases

Flexera One is primarily used for software asset management and ensuring compliance with vendors like Microsoft, Adobe, and SAP. Organizations with a global presence and a large IT infrastructure appreciate its ability to manage and report on assets effectively. It aids in maintaining compliance, especially during audits, with reports that are often accepted by major vendors. Users highlight its reliability and consider it best in class for managing software assets.

Service and Support

Customer service and support for Flexera One show variability in response times, often dependent on the team or individual assigned to the case. Some users rate the technical assistance at seven out of ten, while previous experiences with the on-premise version received a nine out of ten, highlighting prompt responses primarily via email. Occasional phone calls, scheduled due to time zone differences, posed minor inconveniences. Users generally find the help provided useful and effective.

Deployment

Flexera One's initial setup is described as slightly complex but manageable with notes. Installation varies from being fairly straightforward to complex due to agent deployment and discovery requirements. On-premises setup duration depends on system numbers, with a hosted solution seen as faster though still maturing. Customers suggest involving Flexera's team during installation. The cloud variant requires minimal setup compared to the on-premises alternative, simplifying installation.

Scalability

Flexera One is deemed quite scalable, receiving high ratings in this aspect, from eight to nine out of ten. Its use is common among large enterprises, especially in Europe and the US, due to its cost. Difficulties may arise with on-premise usage because of licensing and system needs, but many users, ranging from 100 to 200 per company, successfully implement it.

Stability

Flexera One is stable, scoring between nine and ten for stability. Users appreciate the reliability, especially in the cloud version, despite minor issues during upgrades that resolve quickly. Server architecture design requires careful planning. While SAM Pro and ServiceNow offer better data accuracy than FlexNet Manager, Flexera One maintains a stable performance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Flexera One Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
11%
Government
7%
Healthcare Company
7%
Retailer
5%
Energy/Utilities Company
4%
Insurance Company
3%
Transportation Company
3%
Media Company
3%
University
3%
Hospitality Company
3%
Real Estate/Law Firm
3%
Legal Firm
2%
Comms Service Provider
2%
Mining And Metals Company
2%
Consumer Goods Company
1%
Performing Arts
1%
Venture Capital & Private Equity Firm
1%
Logistics Company
1%
Non Profit
1%
Engineering Company
1%
Construction Company
1%
Aerospace/Defense Firm
1%
Pharma/Biotech Company
1%
Outsourcing Company
1%

Compare Flexera One with alternative products

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Learn more about Flexera One

Flexera One was previously known as FlexNet Manager Suite, FlexNet Manager Suite for Enterprises, Flexera SaaS Manager.

Flexera One customers

Foray Technologies, BMC

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Product Categories

Product Categories
IT Asset Management
SaaS Management Platforms

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Flexera One Reviews Summary
Author infoRatingReview Summary
Senior Infrastructure Engineer at a healthcare company with 1,001-5,000 employees5.0I use Flexera One at multiple companies for vendor compliance, particularly IBM. It's effective for compliance tracking and reporting, though it lacks mainframe integration. Its report customization and contract management features are beneficial, surpassing previous solutions like HP Service Desk.
Internal Audit and Financial Advisory Manager at Propiviti4.0During my tenure from 2018 to 2023, I found Flexera's FlexNet Manager crucial for managing client licenses and ensuring compliance, though agent deployment and update processes need improvement. Integrating IT service management features could enhance its value further.
SAM Specialist at a media company with 10,001+ employees4.5I appreciate Flexera One's reliability and its valuable Application Recognition Library, especially after comparing it to Eracent. However, improvements are needed in the purchasing and reporting modules. Despite this, it offers a good return on investment.
Student at Proteam advisory solutions3.5In my experience, Flexera One lacks valuable features, prompting my company to consider alternatives like ServiceNow or SAM Pro. Improvements are needed in hardware and connectors, especially since FlexNet Manager doesn't effectively serve as a CMDB compared to competitors.
Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees4.5No summary available
IT Asset Transformation Lead at a tech services company with 501-1,000 employees4.0No summary available