Jamf Pro Reviews

I am still working on the same technology with Jamf Pro, Jamf Protect, and Jamf Compliance. I can answer questions about my experience with Jamf Pro.

I am using the latest version of Jamf Pro.

Jamf Self Service is utilized because once the Mac is enrolled into Jamf Pro, Self Service will always be available. This is a basic feature that everyone uses. If a Mac is enrolled in any organization into Jamf Pro, Self Service will be the first thing available on the Mac. The main purpose of keeping Self Service on the Mac is it functions similarly to an App Store used on iPhone and Mac that Apple provides. Self Service allows users to download and install only approved and authorized software that the organization makes available.

Patch management is also a good tool. Apple has implemented this feature, but currently it is not working effectively. Scripts and packages can be customized based on the organization's needs and can be deployed from Jamf Pro. While the inbuilt feature of Jamf Pro is not feasible currently, management can be handled through Bash script or Python script from Jamf Pro itself with some customization.

Inventory management is effective in Jamf Pro. I can manage inventory and create reports showing how many machines are managed and which operating system versions they are running. I can categorize machines by type, such as Intel machines, M1 machines, or M4 machines. The inventory management capabilities are excellent.

I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations.

The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

I have been working with Jamf Pro for almost eight years.

I would rate their technical support a seven out of ten. They sometimes provide delayed responses, and occasionally the executive who connects is not technical enough. In these cases, I need to escalate to our customer success manager, who then reaches out to senior technical associates. The senior technical folks then connect with us to resolve the issue.

Positive

I am going to continue using Jamf Pro while learning InTune due to market requirements. InTune's main advantage is its lower price point. Organizations receive InTune access at no additional cost with their Office 365 enterprise licenses. Since many organizations use Microsoft Office or Microsoft Office 365 for Outlook and MS Office, InTune becomes part of their bundle package with minimal support required. This is the primary reason some companies are transitioning to InTune.

I deployed Jamf Pro myself in my previous company from scratch on an on-prem server, and in my current company, I performed the configurations on the cloud from scratch.

Jamf Pro is used to manage all Apple devices, including Apple laptops, iPhones, iPads, and Apple TVs. All devices can be managed centrally from Jamf Pro for software updates, patching, and customizations. Restrictions on Mac devices, such as file sharing, Bluetooth blocking, or any feature customization can be managed from Jamf Pro as a Mobile Device Management tool.

Jamf Pro is useful for making Mac devices compliant with organizational security requirements. Organizations can block unwanted features that might lead to data breaches. For example, iPhone mirroring, which Apple recently included in Mac OS, along with internal features such as screen sharing, can be blocked. Jamf Pro's Compliance feature ensures Mac devices remain compliant and prevent data breaches.

On-premise deployment is more challenging to manage because it involves internal servers, configurations, and security requirements that must meet organizational needs. Cloud deployment is easier because the setup and servers are pre-configured by Jamf Pro. While I manage internal configurations and settings for Mac devices, on-premise setup requires managing server installation, configurations, repositories, company databases, connections, and ports.

I rate Jamf Pro 9 out of 10.

My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or tvOS. I am specialized in macOS and understand how its structures and API calls can be used for customization within MDM. I write custom P lists using JSON schema for multi-stage configuration changes for the operating system, as well as zero-touch enrollment and control through scripting. With a decade of experience in macOS, that is my strong point.

While I would not say I particularly favor Jamf Pro, I understand that the operating system's features and abilities greatly influence its effectiveness with MDM solutions. Jamf Pro was the first MDM solution to work with macOS in daemon form, continually checking in from the server to devices. Previously, communication only occurred via APNS, which limited management capabilities. The daemon setup allows for constant checking and configuration pushing, greatly benefiting large deployments and automation efforts. Many MDM solutions today still lack this capability.

Regarding the self-service feature, I note that Jamf Pro recently released Self-Service Plus, integrated with compliance and identity control. Currently working with a banking organization, I prefer hands-on experience, but the described features seem top-notch and aligned with security solutions. It reflects their understanding of rapidly changing infrastructure.

I had AWS cloud configuration with Jamf Pro at Cognizant, but the organization prefers licensed-based SaaS operations instead of maintaining instances. In some banking sectors, if Jamf Pro completes its security audits and SOC audits, they also prefer cloud options. Ultimately, Jamf Pro runs its instance on AWS.

Jamf Pro's inventory management contributes to lifecycle management and procurement decisions depending on the organization. Lifecycle management is straightforward with Jamf Pro, as it records all information. Admins can guide device training flows easily, integrating with ServiceNow for additional customization and updates through APIs.

The main benefits I see from using Jamf Pro depend heavily on the admin's configuration and the organization. For a dynamic MDM solution for macOS, I always recommend Jamf Pro. Conversely, identities from other providers offer essential functions too. Organizations can manage macOS devices cost-effectively with Intune for basic needs.

I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment comes from certain CDN servers, yet the process lacks control and transparency. Sometimes deployment fails without clear visibility for both users and admins, which still needs improvements.

In addition to patching, I see potential for improvement with Jamf Pro. Something similar to JumpCloud, where identity can sync with devices upon enrollment, would be valuable. Implementing a solution to maintain constant identity control, especially considering limitations due to FileVault, could enhance functionality.

I have been working with Jamf Pro since it was Casper 9, which has been since 2017.

I find Jamf Pro scalable, but larger organizations should inform Jamf Pro for instance management. High loads may require monitoring for load balancing, particularly when running numerous processes in Jamf Pro. I have utilized custom scripts for OS updates that Jamf Pro monitors, necessitating careful management of device traffic communication.

My benefits from Jamf Pro's integration with Azure AD and G Suite for identity management are somewhat limited. I can configure SSO and use Entra ID as an identity provider. The customization depends on organizational preferences. While Azure AD offers good solutions for SSO and OIDC configurations, it lacks the dynamism of solutions like Okta or OneLogin, being static at a user management level. Jamf Pro manages security components effectively through smart groups, which can quickly update status and block non-compliant devices.

I have not used Jamf Pro's reporting features in a long time. Jamf Pro is not an antivirus but effectively manages macOS devices, notably in detecting suspicious activities and compliance control when using Jamf Protect. I recognize its effectiveness but lack recent hands-on experience.

My advice for organizations considering Jamf Pro is that it varies by organization. Many struggle with fundamental features, particularly around security contexts. Collaboration between developers and security teams is vital for understanding product capabilities. Despite challenges, I believe it is an excellent, customizable solution for managing macOS devices. I would rate this review a 3 for customer service.

I don't use Jamf Connect, just Jamf Pro, Jamf Protect, Jamf School, and Jamf Stiff Internet.

We are customers of Google and Amira. We are a Google school in the education sector.

We used to have Exchange, but we replaced it with Google as our primary use case.

They have AI tools like Gemini, and we're relying heavily on them.

I'm working with Jamf products. I'm fifty-five and have been generally satisfied with Jamf Pro.

The pricing is a bit high, but Jamf products are very powerful in managing Mac.

Google Cloud Storage is completely free for us. All the Google apps are free for education.

I've been dealing with Google Cloud Storage for more than ten years now.

There is a lot of room for improvements for Jamf Pro, but they are working on many things.

This is my fifth year now with Jamf Pro.

Sometimes the support is not available twenty-four hours, and it would be great to get support whenever needed. I always recommend having online meetings directly to resolve the issues, but sometimes I end up sending emails back and forth to resolve the issues, which is not the best scenario.

We are doing great with technical support and performance.

Positive

I used to have AirWatch workspace before Jamf Pro.

We decided to switch for saving a lot of money from Microsoft Island, and it's more reliable to have it as a cloud solution.

I purchased Jamf Pro from a reseller in South Africa.

For Google Cloud Storage life cycle management rules for data retention management, I would give it a nine.

We want Gemini Pro for school free of charge, and we don't want to pay for it.

I would rate this review a nine overall.

Jamf Pro enables us to centrally manage nearly 1,000 Macs across multiple offices and US states, from optional installs that end users can implement at their own convenience, to mandatory applications and settings that must be enforced in a highly regulated industry.

Jamf Pro is a critical part of our overall security posture at the OS and application levels, by identifying, remediating, and (when necessary) remotely locking problematic devices.

Jamf Pro assists our support teams with managing major OS upgrades, from testing to production deployment, and restricting a new OS or update until validation and approval.

Without Jamf Pro, our Mac and executive support teams would have to directly interact with hundreds of devices per day, installing apps and updates or managing settings.  

Jamf helps us achieve a standardized environment by keeping devices on current or N-1 releases, and notifying users when they have required actions pending.

Jamf makes deploying customized installations trivial by natively supporting all macOS scripting languages (bash, Python, etc).  When other operating systems in my organization need days to repackage something, my team deploys in hours.

The self-service portal enables standard users to install and update software, change settings, and open organizational URLs. It does require an 'ah-HAH' moment from the users, to drive the mindset that self-service should always be your first destination when you have an issue or a question, rather than raising a ticket or calling the help desk.

Compared to a traditional group membership structure, Jamf can identify devices based on their own dynamic factors, improving the ability to customize and deliver necessary actions to only the relevant devices.

Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field.

The new remote support tool is still lacking features compared to other industry solutions. 

There is no built-in functionality for tracking changes over time for multiple devices. 

All patch reporting is only a current snapshot. The password management tools are fairly outdated. 

The web console (GUI) is slow with maddening UI/UX inconsistencies.

I've used the solution since Casper v5, in early 2007.

Jamf Pro does have some tech debt in terms of usability and experience, however, I have never doubted that they deliver a safe, stable, and secure management capability.

It scales. Jamf's largest customers have fleets in the tens of thousands of devices.

They have friendly support that has shown remarkable improvement over the past few years.

My current organization has always used Jamf Pro for macOS device management.

New Jamf deployments will be as simple or complex as the needs of the environment.  My preferred way to explain Jamf is "who, what, when" - which users or devices are getting what software or settings, at the user's discretion or the admin's.

Macs boot faster, crash less often, last longer, and have fewer security threats than other OSes. Jamf helps us gather, prove, and interpret this data.

Jamf Pro has a reputation as being expensive per device; I think that after a successful implementation, the value becomes readily apparent. When you calculate the differences between on-site technical staff for every N device per site, versus a fleet administrator supporting every device at every site - while letting the software be 'always on' thus minimizing the impact of time zone differences - the cost becomes a non-issue.

My current organization chose this solution long before I joined them. Over the years, however, I have evaluated or demoed alternatives, including AirWatch, Addigy, Fleetsmith, Kandji, InTune, and Jumpcloud.

There's a reason that Jamf Pro is the gold standard for Mac management.

Our primary use case for Jamf Pro is managing Apple devices in organizations. We act as resellers and consultants for Jamf Pro, catering to all types of customers ranging from small to enterprise.

Jamf Pro is the industry-leading product in its class for managing Macs. Its ability to facilitate automation in IT workflows, such as zero-touch onboarding, is a significant advantage. The product automatically updates to include new security features, ensuring that customers are always using the latest version of macOS and app packages.

The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations. The solution is also limited to managing only Apple devices, as it cannot manage Windows or Android devices. However, this is a strategic choice rather than a flaw.

I have been using Jamf Pro for 15 years.

Jamf Pro is very stable, with no glitches or latency issues.

Jamf Pro is a fully scalable solution.

The vendor support is excellent. I would rate it at eight out of ten points.

Positive

The initial setup is straightforward at the most basic level yet can become incredibly complex depending on customer requirements.

The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP perspective. Licenses are annual, and any changes are communicated effectively.

Overall, I would rate Jamf Pro at eight out of ten. 

The room for improvement exists in pricing, onboarding with new customers, and the inability to manage Windows and Android devices, though the latter is intentional.

We use the solution for device management for Apple mobile devices, software distribution, device security, and inventory. We have Jamf as infrastructure as a managed service.

Jamf Pro's simplicity makes it stand out. I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy. They have a well-defined roadmap that fits into Apple's roadmap. As soon as Apple releases new software, Jamf is ready to go. I also like Jamf Pro's capability to provide us with the zero-touch deployment of mobile devices.

I would like to see improved integration of some of the additional tools that users create within Jamf itself.

I have been working with Jamf Pro for about 16 years.

If you have the cloud version, the stability is almost ten out of ten. If you have the on-prem version, I would rate the stability an eight-point five because its stability will depend a lot on your infrastructure and how your infrastructure team is willing to implement certain requirements to deal with the networking firewall rules, for example. Those may cause some complications.

Jamf Pro is a very scalable solution, and I rate its scalability a ten out of ten.

The initial setup would be an eight out of ten, but then they've got a service they call JumpStart, where they come and do the setup for you. The deployment took a few hours. Only one person was involved in the deployment process.

We have seen a 15% return on investment.

Jamf Pro is on the expensive side and could be slightly cheaper. There are additional costs in that once you have Jamf Pro, you also have to consider Jamf Connect, which is an additional tool you have to buy. Then, of course, they also have Jamf Security software. Those are separate, so you also have to buy those additionally if you need them.

Before choosing Jamf Pro, we looked at FileWave. We went with Jamf Pro because it had better Mac integration and because it was wholly Mac dedicated. It didn't try and do two things because FileWave had Windows and Mac support, so there was some complexity. FileWave seemed more Windows-centric, whereas Jamf was very Apple-centric.

I recommend Jamf Pro. There is another supplier called Kandji, who is probably the next best thing to Jampf. If you have a small installation, you might want to consider Jamf Now or Kandji. However, if you have a complex environment with different site locations and probably nationwide or continental-wide, Jamf Pro is a better service to leverage device management in a complex environment. I rate Jamf Pro a nine out of ten.

Pushing out apps on the Mac and iPhone is my main use case for Jamf Pro.

Based on a penetration test on a user's Mac, they would be requesting to either update or send them a link to the user's computer, and they can also download it from the App Store.

That covers my main use case with Jamf Pro.

The best feature I appreciate about Jamf Pro is how easy it is to customize and explore all the devices.

Automation is the best part of Jamf Pro for me; whenever I'm sending an update to the online interface, it is quick, and the Mac responds to it as soon as it gets it.

Jamf Pro has positively impacted my organization by being better for rolling out iPads and Macs; it would be the best in terms of rolling out the updates, apps, and even setting up a device.

The user interface could be somewhat easier in terms of finding things.

I haven't identified any specific improvements that Jamf Pro needs or areas where it could be better.

I have been working in my current field for around four and a half years.

Before, we were using MPM for Microsoft, and it was not as user-friendly compared to Jamf Pro, which is why we switched.

I have seen a return on investment with Jamf Pro; previously we were using manual deployment for iPads.

My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.

Jamf Pro was the only option we evaluated before choosing it.

That covers all the features of Jamf Pro. I would rate this review as an eight out of ten.

I use it to manage MacBooks.

The challenge before was no management solution. So, we addressed almost all the issues with Jamf.

Patch management has simplified some processes. The ease of support is also one of the solutions. It's easier for engineers to support MacBooks.

I like the same-day support when new macOS versions come out and the easy way to interact with the general personnel as support.

The conditional access workflows and patch management workflows have been the most important for the device management workflows.

I also leverage automation capabilities in it. We are able to automatically repair software installation and Kaspersky.

It can always be better. There are still some features missing that Apple announced last year. Desktop support is still not integrated with Jamf Pro.

At the moment, it's platform SSO. That's something I would like to see in Pro, but that depends on Microsoft.

I have been using it for five years. 

I find it very stable. 

It is scalable. There are around 20 to 30 end users. 

I am satisfied with the support. 

Positive

I used Intune. 

Pros: The main advantage of Jamf at the moment is the patch management, which isn't available in Intune. I also appreciate the same-day support and the application repository.

Cons: There are, of course, bugs in the solution, and they are not always quick to solve them.

The initial setup was easy. It was easy.

Follow industry best practices. Try to automate the whole workflow and don't do it manually.

The solution itself took three weeks to deploy. 

Three people were involved in the deployment process. It does require maintenance. Every solution does.

For me, there's no alternative besides not using any solution at all. Jamf is the gold standard on the market.

It could always be cheaper, but I think the price is reasonable for what they offer.

I would recommend it to other users. 

Explore their cloud offering. It's free of charge for testing.

Overall, I would rate the solution a nine out of ten. 

We use it for our iPads and for all our Macs for our university. We use it for the installs. We're trying to get that automated, and our end goal is that it's zero-touch or as close to zero-touch as possible. We're working our way so that we configure it, and it will set up all the applications needed for the specific user. If they need other ones, they'll be in self-service, or we'll figure something out based on the frequency of the specific app and how many people need it. If it's a one-off or if it's something that a department needs, we can make adjustments based on that.

We have a private cloud deployment, and the cloud provider is Jamf.

It has helped us track our Macs. It has also helped with productivity in terms of deployment for Macs to different departments. It has helped our techs a lot. They need to spend less time with each specific Mac because it does a lot of the work for them.

Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to. If we have questions, we can reach out to the community to see if somebody else has experienced this. We can also see if there's a certain workflow that somebody is doing using Jamf. We can then follow that or take a part of it and make adjustments based on our needs.

We would like to have some of the extension attributes configured so that those extension attributes can be part of the core structure. They can make some of the extension attributes the actual attributes. They shouldn't be like add-ons.

It's a great product. It would be great if the training was a little less expensive, or they could break it up into less expensive modules so that it's easier for people to get through. When they're between $2,000 to $2,500 for each course, depending on if you are an educational institute or not, it's hard for somebody if they're paying it out of their own pocket. I know that not everyone pays for it on their own, and they try to get it from their employer, but it's a big investment even for employers. It makes it harder for some people to get their necessary training. They can either make it a little less expensive or break it up into smaller modules so that people could go along, and it'll be easier for them to afford. If they break it up in half, it would be a thousand dollars or a little bit less. That would be a little easier for people to manage if they had to do it on their own or for an employer to commit to putting somebody in a class. You also wouldn't take as much time off from work because it could be done in two or three days versus four days. I still like the environment or the way they're doing it, but I'm just trying to think of things that would help people.

We've been working with it for about six years. We did a trial in 2014, and then we went to another product. We then switched over in 2017. So, it has been about six years.

It's absolutely stable. It's wonderful. Everything has its snags and glitches, and they fix them on the new patches, but they're always on top of everything. They're very informative as well on different things that are out there. They now even have a video put out there that tells you about their products and what's coming out in the new release. It has the changes, the updates, and the new features. That's awesome because then instead of having to read through a manual, you can just watch a video. It helps you to understand things a lot better rather than going through a manual. You are using multiple sensors, which helps in the learning process.

It's absolutely scalable. We have a little over a hundred workstations, and then we have our devices, and then we also have other groups. We have the med center, and then we have other smaller groups on the university side that have their deployment. I'm not sure how many are in theirs, but they're a site. As far as the university goes, that's us, but then they have different sites where it trickles down to them for their deployments. I don't have numbers for them, but they're definitely smaller than what we have.

We also have a lot of iPads that we give out to our School of Medicine students and there are some other departments that get a bunch of iPads that are given out to the actual students. So, there are definitely over a thousand. That's just for us, but then there are other departments too, so it's a big number.

It's excellent. I'd rate their support a 10 out of 10.

Positive

We switched to AirWatch in between, which is now called Workspace ONE. We did that because we had the med center side. They were going that route, so we kind of followed them. We were probably getting a better deal. I'm not sure of all the details on that, but I was bummed out. I didn't want to change.

VMware works better with Active Directory, but Jamf does it a little bit differently. In terms of how Smart Groups work and everything in the Jamf environment, Jamf has its own way of doing it, but it requires a little bit of understanding. Once you get to set up, it's great. I would never change. Even if someone discounted their product and gave us all the extra benefits for switching, I still wouldn't switch. I'd stay with Jamf because I like the way it works. The community is great. Everything is tied in together to help you.

Its initial setup is complex. They can provide something in the beginning or they could have some kind of virtual thing that would help people prepare for it. I know it's a lot, and there's a lot they have to do, but if there was some kind of pre-starter package with the questions that people have asked while setting it up, it would be helpful. They can keep track of the questions that people ask and then put them in a knowledge base to give out before people come out to do the jump start.

I was partly involved in its deployment. I wasn't there the whole time when their person was here going over things. I was a part of it. They were asking a lot of questions about how we wanted it set up and how the structure is set up. We wanted it to mock our Active Directory environment, but the way it was set up, it was only two-tier, or we couldn't make it as nested as the way we wanted it, so we had to change things and group things in different ways. That threw us off a little bit. We had to organize departments in groups and we had to set them up. It took three to four days to deploy it from what I recall.

In terms of maintenance, we have to go in there and check on things. We also have to do software updates, which is expected because every software product that wants to stay current is going to have updates for it when the developer puts out new versions or updates to fix issues or add improvements to the product. It's just using the main apparatus and updating different modules. We're also in the RC program, so we get our releases a little bit early. We test their product a little bit ahead of time.

It has really helped. It has really helped cut the time almost in half for deploying. A lot of the work is done already, and you just have to get a device enrolled and start a few things, and then it installs a lot of the products that are needed, so you don't have to actually install those.

It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product. You don't get a cheaper Mercedes. You have to pay for it. Mercedes is not my choice. It's just an example of something that's built with quality.

I'd definitely advise giving it a try. Give it some time because it would take some time. There is learning involved to learn the product, but the community is great, and you can learn from the community. It takes a little bit of investment from the customer standpoint to get to another product, but once you get over that hurdle and kind of understand the environment, it's really going to help you. So, try it, and once you get to a certain point and start using it, you're going to fall in love with it. It's going to be great.

Overall, I'd rate Jamf Pro a 10 out of 10. 

I use Jamf Pro primarily for managing Apple devices in our organization, focusing on both shared and one-to-one iPads in classrooms. We utilize it to deploy apps and handle updates, although we faced challenges due to the previous technician's Band-Aid approach, resulting in a majority of iPads running outdated iOS versions.

The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices. This has been crucial when dealing with misplaced iPads or addressing security concerns. Additionally, the app library is a powerful tool, and we are exploring ways to make it more accessible for teachers to select curated apps. The classroom feature stands out, allowing us to push content to iPads and monitor student activities.

There is room for improvement with Jamf Pro, especially regarding updates. After a recent update, all app icons disappeared on iPads, requiring a manual refresh for each device. This affected system apps like Safari and Mail. This isn't the first time such issues occurred and it raised concerns about the update process and communication.

I have been working with Jamf Pro for almost nine years.

I have not had any issues with Jamf Pro's stability.

Jamf Pro is currently managing approximately 1,400 devices for us.

The installation process for iOS updates with Jamf Pro can be challenging. Upgrading from version 12 to 13, 13 to 14, and so on must be done in one go, taking hours and requiring a teacher's oversight to prevent issues. Pushing large updates increases the chance of errors, and iPads need to be at least 50% charged. Breaking updates into smaller chunks would be more practical for our over 800 iPads. Additionally, updating individual devices rather than the whole organization would offer more flexibility.

Jamf's reporting and inventory management features have been crucial in compliance and auditing processes. Particularly, for our school's replacement plan mandated by the law, the ability to easily identify and document every iPad and iPhone in our inventory was crucial. Jamf made the process seamless by allowing us to extract the necessary data, customize it in Excel, and present a comprehensive snapshot for each school. 

For new Jamf users, my advice is to prioritize training, breaking it down into manageable chunks to absorb information effectively. Before purchasing, focus on initial installation, app management, and system configurations. Recognize the importance of proactive technicians to ensure a smooth implementation. Be aware that even free apps may require purchasing within Jamf. Understanding options like one-to-one, shared devices, and Jamf Classroom is crucial. Sales pitches are valuable for tech departments, but communication with end-users (teachers and students) is equally important. Overall, I would rate Jamf Pro as a nine out of ten.