NetApp HCI [EOL] Reviews

Name: NetApp HCI [EOL]
Brand: NetApp
Rating: 4.0 (32 reviews)

4.0 out of 5

32 reviews
88% willing to recommend

What is NetApp HCI [EOL]?

NetApp HCI is the only true enterprise-scale hyper converged cloud infrastructure. NetApp HCI comes in a 2 RU chassis with 4 node expansion slots.

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Featured NetApp HCI [EOL] reviews

Massimiliano Bartolozzi

Chief Information Officer at Lucart S.p.A.

Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

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EdwardHoppe

Senior SAN / Systems Engineer at a pharma/biotech company with 10,001+ employees

There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It is a bug fixed in 11.0 of the code for Element OS/Solidfire. The option to pull in a config/text file to be used as input to the NDE process; rather than going through a lot of screens. The manual effort there is error-prone. This something NetApp engineering has been made aware of as a request and they say they're looking at that as a future enhancement. As far as SolidFire, if you use the GUI, you can only create one line at a time or device at a time. That's ludicrous. I referenced earlier today to the NetApp feedback panel that this needs to be fixed. They said, "Yep. I understand that." In terms of bandwidth and IOPS along with availability - we have not managed this environment long enough to put TIER1 environments under this umbrella; yet don't see why it couldn't handle the aforementioned especially if you create dedicated pods for those 'heavy hitters' (I'll just call it that.) Thus, in time we'll look for more deployments upon the converged infrastructure of NetApp.

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Rajith Attupurath

Senior Network & System Administrator at UOWD

We are mainly using it for lab virtualization with GPU and everything else. So, it is mainly for the lab environment It is highly scalable. Their support is also extremely good. The administration side of it needs to be improved. We expect an easier interface and a single upgrade for updating…

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PeerResearch reports based on NetApp HCI [EOL] reviews

Type	Title	Date
Category	HCI	Aug 29, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 29, 2025	Download

Title	Rating	Mindshare	Recommending
Nutanix Cloud Infrastructure (NCI)	4.3	9.4%	94%	199 interviews Add to research

Valuable Features

"It is scalable, and NetApp Deployment Engine (NDE) makes its deployment easier."
"It is highly scalable. Their support is also extremely good."
"NetApp HCI is a stable solution."

Room for Improvement

"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
"The administration side of it needs to be improved. We expect an easier interface and a single upgrade for updating the infrastructure."
"Its stability is very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crash."

Pricing

"Its price is comparable to the competitors in the market."
"Its pricing is lower than our previous solution."
"The price of the solution is okay but could improve."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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NetApp HCI [EOL] customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology

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NetApp HCI [EOL] Reviews Summary
Author info	Rating	Review Summary
Chief Information Officer at Lucart S.p.A.	4.0	In 2020, we chose NetApp HCI for our new SQL server environment despite initial support issues and crashes. Although it initially hindered ROI, improvements in 2022 boosted savings by 20% compared to our 2019 infrastructure TCO.
Senior SAN / Systems Engineer at a pharma/biotech company with 10,001+ employees	4.5	No summary available
Senior Network & System Administrator at UOWD	4.5	No summary available
Pre-sales Solution Architect at SHI international corp	4.5	No summary available
Storage Engineer at a healthcare company with 10,001+ employees	3.5	No summary available
Consulting Manager at a computer software company with 51-200 employees	3.5	No summary available
Storage Engineer at University of California, Irvine	3.0	No summary available
Storage Operations Manager at a media company with 1,001-5,000 employees	4.0	No summary available

NetApp HCI [EOL] Reviews

What is NetApp HCI [EOL]?

Featured NetApp HCI [EOL] reviews

PeerResearch reports based on NetApp HCI [EOL] reviews

Valuable Features

Room for Improvement

Pricing

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NetApp HCI [EOL] customers

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