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PRTG Network Monitor Reviews

Vendor: Paessler GmbH
4.0 out of 5
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What is PRTG Network Monitor?

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

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PRTG Network Monitor is the #6 ranked solution in best Network Monitoring Tools, #6 ranked solution in Infrastructure Monitoring tools, and #11 ranked solution in top Cloud Monitoring Software. PeerSpot users give PRTG Network Monitor an average rating of 8.0 out of 10. PRTG Network Monitor is most commonly compared to Veeam Data Platform: PRTG Network Monitor vs Veeam Data Platform. PRTG Network Monitor is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.
Buyer's Guide
PRTG Network Monitor
August 2025
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Helped 866,218 peers since 2012

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PRTG Network Monitor mindshare

Product category:
Network Monitoring Software
As of August 2025, the mindshare of PRTG Network Monitor in the Network Monitoring Software category stands at 4.3%, down from 4.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
PRTG Network Monitor4.3%
Zabbix12.4%
LibreNMS4.9%
Other78.4%
Network Monitoring Software

PeerResearch reports based on PRTG Network Monitor reviews

TypeTitleDate
CategoryNetwork Monitoring SoftwareAug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
ComparisonPRTG Network Monitor vs ZabbixAug 29, 2025Download
ComparisonPRTG Network Monitor vs Auvik Network Management (ANM)Aug 29, 2025Download
ComparisonPRTG Network Monitor vs SolarWinds NPMAug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Veeam Data Platform4.3N/A94%428 interviewsAdd to research
Zabbix4.212.4%95%107 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

PRTG Network Monitor offers rapid deployment, scalable architecture, and an intuitive interface. Users value its cost-effectiveness, ease of setup, and reliable alerts. It efficiently monitors diverse technologies, with features like custom sensors, bandwidth utilization, and SNMP monitoring. Mobile and desktop interfaces ensure flexible access. Frequent updates and strong support enhance user experience. Robust alerting on performance issues boosts operational efficiency and network visibility, while compatibility with various devices and systems makes it a versatile choice.
  • "The simplicity is what I appreciate about PRTG Network Monitor."
  • "The alerting system is very stable, and it's helpful whenever any sensor is down."
  • "I can customize the port as per my need and the real-time monitoring feature that is already provided to me."

Room for Improvement

PRTG Network Monitor users express the need for improved application monitoring, dashboard customization, and cloud integration. Many find the desktop app sluggish. Users also desire enhanced mapping functionality, user interface improvements, and better licensing options. Mobile app optimization and more intuitive reporting are frequently requested. Additionally, users call for improved technical support, more flexible automation, and a better-defined road map for advanced monitoring capabilities, including predictive insights and more responsive customer service.
  • "The user interface could be more modern as it is quite dated. PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use."
  • "PRTG Network Monitor should provide syslog monitoring since it is not available at this time. There are very limited features as compared to other solutions."
  • "PRTG Network Monitor should provide syslog monitoring since it is not available at this time."

ROI

PRTG Network Monitor delivers tangible benefits for users by reducing downtime and improving cost-effectiveness. Many users note quick alerts and proactive support, which significantly save time and money. It minimizes manpower needs and integrates seamlessly, providing extensive data access through a single interface. Some describe immediate returns with free or inexpensive versions, quickly identifying potential issues and optimizing systems. Although ROI is challenging to quantify, the tool's affordability and ease of use are frequently praised by users.

Pricing

Enterprise buyers find PRTG Network Monitor generally affordable with competitive pricing, especially compared to solutions like SolarWinds. Prices vary based on sensors, with perpetual and subscription models available. The basic version includes 100 free sensors. While it scales well, costs can rise significantly for larger environments. The solution's simplicity and bundling make licensing straightforward, but smaller businesses may find it restrictive. Overall, users appreciate its value, though some express concerns over recent price increases.
  • "PRTG Network Monitor is cheap."
  • "The pricing is reasonable for the features provided."
  • "I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low price."

Popular Use Cases

PRTG Network Monitor is primarily used by organizations for network uptime and resource monitoring across servers, network equipment, and applications. Teams utilize it for real-time alerts on infrastructure issues, bandwidth usage, internet traffic, device connectivity, and service performance. Companies deploy it globally, monitoring diverse environments, including cloud and local data centers. It enables comprehensive infrastructure management by providing insights on network interfaces, server statuses, service-level agreements, and traffic utilization.

Service and Support

Many users report that PRTG Network Monitor's customer service and support are generally helpful and responsive. However, the reliance on email-based communication and Europe business hours are concerns. Technical support is praised for being knowledgeable, but some users find the response time slow and the absence of remote session support inconvenient. Extensive online resources and a responsive ticket system are noted as strengths, while the need for direct interaction is a common request.

Deployment

PRTG Network Monitor's setup is praised for its simplicity and quick installation time, often within minutes. Many appreciate the lack of complexity, with some noting it takes just a few clicks. Users highlight the ease of deployment across diverse environments. Some mention initial configuration challenges but find guidance helpful. Auto-discovery is valued, simplifying device monitoring. While a learning curve exists for novices, experienced teams manage effortlessly, underscoring its user-friendliness and efficiency in providing rapid infrastructure feedback.

Scalability

PRTG Network Monitor exhibits strong scalability, accommodating various network sizes and easily expanding with additional licenses and probes. While the system handles increased load well, users must consider potential hardware constraints. Many note the process for scaling, like adding sensors or configuring remote probes, is straightforward. Scaling might require additional hardware or licensing, especially for larger deployments. Users appreciate its flexibility to monitor vast infrastructures and geographical locations efficiently.

Stability

PRTG Network Monitor shows high reliability with users reporting minimal downtime. Performance is mostly consistent when adhering to recommended parameters. Users mention occasional need for reboots or updates but rarely encounter significant issues. Some users indicate minor challenges with probes or infrastructure limitations. Many users rate its stability highly, often between seven and ten out of ten. Majority highlight its robust performance even when handling extensive monitoring tasks, making it a trusted choice for network monitoring needs.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our PRTG Network Monitor Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business38
Midsize Enterprise15
Large Enterprise33
By reviewers
By visitors reading reviews
Company SizeCount
Small Business378
Midsize Enterprise265
Large Enterprise586
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Government
9%
Financial Services Firm
9%
Comms Service Provider
7%
Manufacturing Company
5%
Educational Organization
5%
University
4%
Healthcare Company
4%
Insurance Company
4%
Retailer
4%
Construction Company
4%
Legal Firm
3%
Real Estate/Law Firm
3%
Energy/Utilities Company
3%
Outsourcing Company
2%
Non Profit
2%
Performing Arts
2%
Wholesaler/Distributor
2%
Transportation Company
2%
Recreational Facilities/Services Company
2%
Hospitality Company
2%
Media Company
2%
Consumer Goods Company
1%
Agriculture
1%
Security Firm
1%
Aerospace/Defense Firm
1%

Compare PRTG Network Monitor with alternative products

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Learn more about PRTG Network Monitor

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

PRTG Network Monitor customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

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Product Categories

Product Categories
Network Monitoring Software
IT Infrastructure Monitoring
Cloud Monitoring Software

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PRTG Network Monitor Reviews Summary
Author infoRatingReview Summary
Network Support Officer at Habib Metropolitan Bank Ltd2.0I use PRTG Network Monitor for tracking and troubleshooting network traffic, but I find its technical support inadequate and costly. I am considering alternatives like SolarWinds and Zabbix due to PRTG's rising costs and slow support response.
Solutions Architect at Boch Systems Company Limited4.5I recommended PRTG Network Monitor for my client's network needs, valuing its easy setup and agentless monitoring capability. It offers affordable pricing compared to competitors but requires enhancements in network performance, application monitoring, and log management functionalities.
IT Consultant at M-COM s.r.o4.0I've used PRTG Network Monitor for nearly two years and find it easy to set up, stable, and scalable, though recent pricing changes are a drawback. Its discovery and alerting features are especially useful for monitoring complex network environments.
IT Infrastructure Engineer at Atlas4.0I use PRTG Network Monitor for SNMP monitoring, appreciating its customizable ports and reliable alerting system. It offers 100 free sensors, but lacks syslog monitoring. Previously, I used Cisco's Firepower, but switched to Fortinet for cost efficiency.
Sr Software Engr at a tech vendor with 51-200 employees4.0I use PRTG Network Monitor for triggering SQL Server queries. Its simplicity and on-premises deployment suit my air-gapped environment. However, the user interface is outdated and cluttered. I've also switched to DataDog and AWS for other services.
IT Manager at COCA COLA4.5I use PRTG Network Monitor for comprehensive server and network monitoring, opting for it over SolarWinds and ManageEngine due to its all-in-one capabilities. While efficient, improvements in technical support and security monitoring features would enhance its effectiveness.
Technical Support Executive at Digitaltrack4.0I use PRTG Network Monitor for customer IT infrastructure monitoring, including AWS devices. Its user-friendly interface and flexible alerting system are valuable. Improvements could include direct support and better database observability. Pricing explanations need clarity when switching models.
IT Manager at Cdci4.0I use PRTG Network Monitor to oversee my defense system and virtual environments, finding its diverse features and exceptional dashboard invaluable. Compared to Nagios, PRTG simplifies management and offers a significant ROI by quickly identifying and resolving issues.