Atlassian Confluence Reviews

There are some documents for users, some for developers, and some workspaces for projects, both in Jira and others for internal business processes within our company. It's not for customers, only for internal use.

The most valuable feature for me is the structure of documents. The page tree feature is more convenient for me.

There is room for improvement in terms of pricing.

I have been using this solution for around four years. 

It is a stable solution. We never faced any problem with stability.

The scalability is enough for our use cases. It covers all our needs. 

There was no problem with the setup process. 

When we started using Confluence, it was more convenient for us, but later, it became more expensive. Unfortunately, the data center version is expensive for us. So, it could be a bit cheaper.

In my opinion, I would rate the solution an eight out of ten. 

I use it as a knowledge base system for sharing knowledge and creating Kanban boards.

What I find the most valuable about Confluence is how easy it is to use. In addition, we have a lot of good clients and it can help us achieve a lot of things.

The area that needs improvement is the search capability. It should have generalized capabilities. The support should be better when it comes to analytics features.

I have been working with Atlassian Confluence for over five years.

The solution is quite stable. I give it an eight out of ten. 

The scalability of the solution is amazing. It supports a lot of pages and it's very helpful. I give it a nine out of ten. 

Approximately 300 people are using Atlassian Confluence within my business unit and there are around 1,000 users in the company. 

We haven't had many issues with the solution. Another team at our company handles the technical support, an IT expert who manages Confluence.

The initial setup is simple although it was not done by our team. We had a separate team do it for us.

When it comes to affordability, I give it an eight out of ten. It's reasonably priced since many people are using it.

Microsoft SharePoint is a bit fancier and can possibly achieve more complex things than Atlassian Confluence, but it's not easy to use. Confluence is simpler, and the integration with Jira is good.

Overall, I would rate it an eight out of ten. I would definitely recommend it.

I use it for documentation, project reports, and creating a knowledge base. 

It's used for building a knowledge base and providing status updates on tasks.

I don't see many features in the version we use. We do find the ability to build workflow diagrams helpful, but that might be through external modules/plugins.

The diagram tool is a positive addition.

However, the only integration we use is with Jira.

There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate. 

Having the ability to control which articles appear in the main tree structure and only linking or hyperlinking to others within specific articles could be an improvement.

I have been using this solution for ten years. 

I would rate the stability a ten out of ten. 

It seems highly scalable. There are 500 end users using this solution. 

We have IT, service desk agents, and regular users across different functions. Everyone is using it. For example, if someone needs to look up documentation or assistance with workflows, they would use Confluence.

It's used alongside Jira. Each team would likely have a Jira code for that purpose.

I've used ClickUp. It's a good tool, especially compared to Jira. Confluence still has room to improve in comparison. We also used a legacy tool called CBQ.

ClickUp is becoming a real competitor to Jira and Confluence because it's an all-in-one tool. You don't need separate licenses for project management and knowledge bases. ClickUp has a more seamless experience.  

I've heard of Asana, but I personally prefer ClickUp. If I were starting a company from scratch, I would consider ClickUp over Jira, Confluence, Trello, etc. It's really user-friendly.

I would recommend using this solution. It's not necessarily better than tools like Asana, but it gets the job done.

Jira and Confluence have strong market presence, and migrating existing systems can be a challenge. 

For new projects, I would certainly recommend considering other options. For established teams, switching tools might not be practical. But if you're starting fresh, explore alternatives and don't just default to Jira and Confluence.

Overall, I would rate the solution a ten out of ten. 

We use Atlassian Confluence for project documentation. It works as a repository of documents. We can write documents, including tutorial information, technical manuals, and other company procedures.

The product has a valuable feature for quick verification of documents.

There could be an option to collaborate with other users while editing the documents. We have to wait for other users to edit and release the document to make further changes or updates.

We have been using Atlassian Confluence for one and a half years.

The product is very stable. I rate its stability a ten out of ten.

We have 125 Atlassian Confluence users in our organization. We use the tool every day. I rate its scalability a seven out of ten. The lack of a collaboration feature affects the scalability level.

I have used SharePoint before.

I rate Atlassian Confluence a six out of ten. I advise others to look for other tools if they want a feature for collaboration.

We use it to manage different documentation such as PDFs and PowerPoint. It's similar to Dropbox but is more organized. We have approximately 1,000 users that make use of this solution in our business. 

The customization that Confluence offers is one of its most useful features. You can customise it based on the specific project you are working on. It also supports multiple languages. 

I also like using the web browser version of this solution and the fact that it is easy to search. You are able to see more that ten rows of results. 

We currently only use this solution for retrieving information. In a previous company, I also used it for HR and onboarding. The one way in which this solution could be improved is by offering better design and UI.

I have been using this solution for five years. 

This is a stable solution. I would rate it a ten out of ten for stability. 

This is a scalable solution. It is built on a crop base and so adding additional documents is simple. 

The initial setup is straightforward. 

This is a very expensive solution. 

We compared this solution with Lark and I think Lark is a better option. When using Confluence, you can only search using a search bar. When using Lark, you can search through a messaging bot and everything is translated. For example, Chinese words can be translated into English without requiring AI. 

I would rate this solution a six out of ten. It is one of the most well known solutions but comes at a high price and does not offer the best functionality. 

I use Confluence for project documentation and team collaboration.

With Confluence, everything is in one place, so it's easy to find documentation. This means we don't need to use other tools, like SharePoint.

Confluence's best features are very easy content writing and publishing. It also has good integration with other Atlassian products, Jira in particular.

Some elements of the user interface could be more user-friendly, including embedding diagrams. In the next release, I'd like to see better integration with diagramming tools or software architecture.

I've been using Confluence for a few years.

Confluence is stable and dependable.

Confluence's scalability is good and can handle many parallel users.

Atlassian's technical support is good.

Positive

The initial setup was easy and happened in the background.

We used an Atlassian support company for the initial deployment.

Confluence charges an extra fee for analytics.

I would recommend Confluence to other users because it's easy to use and integrates well with other documentation tools. I would give Confluence a rating of eight out of ten.

We are using it for collaboration, team communication, documentation portal, and sometimes project-related content. We keep the details of the project and related documents.

It is a good collaboration tool. You share the document content and also its history through Atlassian Confluence so that you can trace its development. Also, you can add comments to the project-related items in order to track the history. It has JIRA integration in a way that you can combine the project-related dashboards into one space. This increases the communication between the teams. It is a good way to record know-how basis. You can use it as a know-how base for newcomers to be initiated more easily to the items provided.

It is easy to use and create new page content. It has macros and some stamp dates for your projects. If you would like to make something new that you have not done before, it is usually easy to find out on the internet. There is a lot of information available and the search function is excellent. You can search in different spaces and get answers for items you want to find easily.

I would like to see more macros provided by the company. Currently, those macros require extra cost. Additional free capability for those types of integration or components would be helpful in the existing license.

I have been using Atlassian Confluence for almost four years.

It is very stable. I have not seen any virus interruption or issue related to the stability.

I would say that Atlassian Confluence is scalable we have more than one thousand users.

Currently, I have not contacted technical support.

We implemented it through a third party.

We went with Atlassian Confluence because JIRA had the same type of usage.

If you need to create some teamwork spaces it is very good. I would rate Atlassian Confluence a nine out of ten.

Our company is using Atlassian Confluence for all work related to documentation, calendars, notes, organization of processes, and workflows.

For example, if we have a new process, or we are updating a current process, we use Confluence Project and share it across the entire team. If we need to calendar a vacation, or an event, we use Confluence. The solution is also used to share best practices and release notes relating to the product.

The solution is valuable based on our company policy. It is easy to use. The interface is basic, with everything linkable. We also use JIRA, so Confluence can link any ticket or task from JIRA to be included on the Confluence page.

The way Atlassian Confluence handles tickets could be improved. This process should be easier, more flexible and more useable, such as the ease of creating a table. 

I have been working with Atlassian Confluence for two years.

The product is stable. 

Atlassian Confluence is a scalable tool. We use the solution across lots of teams, not only on-premise but through remote access. We currently have approximately 100 users in the organization. 

Anytime we need to update or add something, we reach out to our administration team. That team can contact the maintenance team for any attention required to fix and close the ticket in a short period of time.

The initial setup of Atlassian Confluence is straightforward. 

I would recommend Atlassian Confluence to anyone considering the implementation of the solution into their organization.

Overall, I would rate Confluence a seven out of 10.