Atlassian Confluence Reviews

I use it as a knowledge base system for sharing knowledge and creating Kanban boards.

What I find the most valuable about Confluence is how easy it is to use. In addition, we have a lot of good clients and it can help us achieve a lot of things.

The area that needs improvement is the search capability. It should have generalized capabilities. The support should be better when it comes to analytics features.

I have been working with Atlassian Confluence for over five years.

The solution is quite stable. I give it an eight out of ten. 

The scalability of the solution is amazing. It supports a lot of pages and it's very helpful. I give it a nine out of ten. 

Approximately 300 people are using Atlassian Confluence within my business unit and there are around 1,000 users in the company. 

We haven't had many issues with the solution. Another team at our company handles the technical support, an IT expert who manages Confluence.

The initial setup is simple although it was not done by our team. We had a separate team do it for us.

When it comes to affordability, I give it an eight out of ten. It's reasonably priced since many people are using it.

Microsoft SharePoint is a bit fancier and can possibly achieve more complex things than Atlassian Confluence, but it's not easy to use. Confluence is simpler, and the integration with Jira is good.

Overall, I would rate it an eight out of ten. I would definitely recommend it.

We use the database for documentation and requirement gathering. So, we document those and create plans or backlogs.

I have actually not used the solution much. I have only used the solution to create pages, and I also used it to document certain requirements.

The interface is good. Usability-wise, the solution is not great. However, I can adjust, and I can work on it.

The solution's user experience needs to be improved. The solution is not very user-friendly. From my perspective, it should be more user-friendly.

In the future, the solution should be able to integrate with other tools. I think it is integrated only with Jira. But there are other tools with which it could also be integrated. We should be able to integrate this tool to get a trace of what information we are gathering. Maybe it is only possible for Jira because it is a Jira product.

I have been using Atlassian Confluence for around a year.

The solution's stability is fine. It automatically saves the data. We don't lose any data even if we don't save it manually. So that way, if something happens to the system, it drops and shuts down, and the data is automatically saved. I rate its stability a nine out of ten.

I didn't face any issues with the scalability. It was very good. I rate its scalability a nine out of ten.

I have not contacted customer support yet as I have not experienced any issues with the solution. I rate the technical support a nine out of ten.

Positive

I don't have any experience with other products. I have used Azure DevOps, but I have not used too many products in this category other than Confluence.

The initial setup was straightforward and not too complex. I rate the setup a seven out of ten. I think the solution was previously deployed on-prem, but now, I think it is on the cloud. I also do not have an idea of how long it took to deploy Atlassian Confluence, as it was done by the backend team and not us.

I don't have an idea about pricing. But I can say that I think it's a good tool for requirement gathering, where you can create backlogs and store or document the data.

The solution may need a web build access code so that it can be used from anywhere. So, once you have access, you can access it from anywhere. And the scalability is also good. So, I can rate the overall product an eight out of ten.

The business analysts use Atlassian Confluence for project documentation and use case stories. I use it primarily for dashboards and KPIs that are set for programs. Most people are comfortable using Atlassian Confluence.

This solution should have customized dashboards that could be built by the user and connect to the data and filtering mechanisms to create dashboards. It will be great for any C-level executive to monitor their KPIs rather than depend on somebody else to create them. So, the dashboards should be improved.

I have been using this solution for about ten years. It is mainly deployed on cloud.

We don't have any issues with stability. We have about 200 users of Atlassian Confluence.

We don't have any experience with technical support.

We have used Zoho, Salesforce, Bamboo and Trello. They almost all work the same because I've seen things done differently. Whether you do project management or documentation, you can choose a solution that's friendly for developers and easy to understand and pick up quickly. I would not say one is better than the other, and each solution has its abilities. Atlassian Confluence seems stable, and we don't have a problem. When dealing with compliance, some of our projects need people and PCI nest compliance, so we also have to look at tools hosted in the manner in which they comply with these standards. IBM products meet some of those requirements.

All things in Atlassian Confluence are set up on cloud. The clients have their administration teams, and they extend an account for our developers, our PAs, and our managers on these platforms. So we don't set up anything. The administration team sets up the Jira accounts on cloud. GitLab and GitHub are set up on-premises while keeping the code version internally. Setup is not a major issue because most of these things are very simple, and you have instructions.

I rate the price an eight out of ten, with ten being a good price and one being a high price. Pricing is not a problem, and you might have other products with lower rates. For bigger companies, price is not a problem because there is always a budget, and the clients fund it. However, if the price gets cheaper, it will be better for users.

I rate this solution a seven out of ten.

We used this solution to create and manage shared documentation, as well as managing the team details and giving visibility of attendance and absence to all team members.

This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance. 

The document creation features of this solution are also very impressive.

We would like there to be more advanced data manipulation features available in this solution, such as creating more complex charts, and a column freezing option.

We always found this solution to be stable.

I would advise new users of this product, to begin by creating simple documentation, and then move on to using macros and the different features provided, once they know how the solution works.

I would rate this solution as 10 out of 10.

We were developing an eCommerce platform and wanted to capture all of the metrics that were coming across. We chose Confluent, which is a ready-to-use solution. The use case was to track all of the traffic that was coming from across the globe, and create metrics out of it.

We used the solution for monitoring and alerting. It was purely for internal processes so we could monitor the status of services and see if something was happening, like an order not getting through, or the customer dropping, or a problem within the system itself. The ability to capture those kind of metrics helped the business.

The solution does have tons of features, but sometimes we don't want every feature to be there, we just want a basic solution. They don't offer the option to customize the package, so you get everything with the one bundle price. Maybe we're only using 10% of it, but we have to pay for everything. There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model.

I used this solution for about a year as an integrator for a previous program.

Overall, we had a good experience with this solution. I'm pretty satisfied because we were able to quickly achieve what we wanted to do.

The scalability of the solution is pretty good. I would rate the scalability as a seven or eight out of nine. 

The solution has good support.

We used open source Kafka or other solutions where you can deploy the open source version in your infrastructure and you don't have to pay anything, but you have to manage the solution by yourself.

The initial setup was straightforward and quick. 

We used CodeFish for deployment. 

The pricing depends on traffic, like how much input and output is happening and how many messages you're handling. For example, you have a bundle package that has a limit. If you go beyond that, there's a different price attached to it, but if you are within that limit, it's a fixed price.

Overall, the solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions.

Confluent is a very good product, but only if you are using it to the fullest. If you want to use all the features offered by Confluent, there's no competitor for that, but if you're only looking for basic capabilities, then I wouldn't suggest Confluent. MSK has less capability as compared to Confluent, but since we were not using all of the capabilities, MSK is cheaper for me because I just want the basic features.

Confluent is a classic product. There's no doubt that they're leading the market and their offerings are excellent. I would rate them as a nine out of ten.

We use Atlassian Confluence for creating different pages, and projects on it.

The most valuable feature of Atlassian Confluence it's very easy to use and there are different options. 

We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations.

In a future release, they could add easy reporting. For example, EZPi can be deployed easily into 

I have used Atlassian Confluence within the last 12 months.

Atlassian Confluence is stable.

We have not had a problem scaling up Atlassian Confluence.

We have approximately 300 people using the solution in my company. We all use it on a daily basis.

I have not used the support from Atlassian Confluence. It is an easy tool to use. You do not need a lot of help, but you do need some training.

The setup of Atlassian Confluence can be difficult and other times easy because if you want to implement something, you need to have your process figured out. You have to understand exactly for what purpose you want to use something. Once you understand that, you have to know how you're going to use it. Not only immediately, but also in the future. Once you have this map, then you will be able to use a tool properly. Otherwise, you will be doing trial and error for a while.

If you want to get Atlassian Confluence up and running, the time is depending on whether you want something simple or customized. However, it can be done within a week and have everything running.

There is a license needed to use Atlassian Confluence.

We are using Atlassian Confluence because we mainly implement Atlassian tools for customers. It is helpful for us to use them to understand our customers' needs if there is a problem.

It is important to know what the client wants to use this solution for. After knowing what they want to use it for I would advise them to use it or not.

I rate Atlassian Confluence a ten out of ten.

It's the knowledge base for our company.

We have project spaces for our customer projects, and the project teams share information about the projects.

We also use it as a wiki for our company.

As for valuable features, the team management features help us to share information very easily.

Also, you can work with multiple people on one document inside the solution.

The scalability for larger companies could be improved.

Atlassian has decided to stop the server edition of Atlassian Confluence. In the future, you can only buy an enterprise installation called Data Center, and you have to pay for a thousand users on up. This means that it will be very expensive. So, small installations will only have the cloud option, but the cloud version of Atlassian Confluence is not as stable as the on-premises version.

It would be good to have more graphical components on dashboards to show table components as graphics, pie charts or bar charts. These are not included at the moment.

I've been using it for the last five years.

The stability of the on-premises version is really good.

The scalability is not so good, but it's enough for us because our company is small. We have 30 users. However, we have customers who have 10,000 people on Confluence, and then it becomes a problem.

I would rate technical support at three on a scale from one to five.

We chose Atlassian Confluence because it is really easy to set up the system and because of the functionality. The system has many good functions, and the UI is really modern and easy to use.

The initial setup is straightforward.

Less than one full-time employee is needed for the maintenance of this solution.

Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive.

Use the 30 day test period to be sure that you want the system. You should use it and test it during this time and then decide.

At the moment, Atlassian Confluence is the best team product you can buy, and I would rate it at eight on a scale from one to ten.

We're using Confluence as a document management solution. Confluence includes all our documents internally in the company in regards to policies or how to document or about business requirement documents. Therefore, it's a document management system for us.

Confluence can give you the possibility of installing plugins to meet your different needs and you can cover all your needs. Most of them are free to install.

The initial setup is very easy.

Due to the fact that there are so many diverse plugins available, the solution really isn't missing any features. 

The product is considered expensive. 

In the future, I would like to be able to copy from other documents, local documents on your PC, and paste them into Confluence pages while keeping the formatting. At the moment, you can copy and paste, however, all your formatting disappears. This is one of the features that I would want. 

In terms of the feature for uploading documents, at the moment, when you want to upload documents from your local PC into Confluence, you can do it. However, when you want to make updates on your document, you need to download it from Confluence, make the changes in the document, and then upload it again. Instead of doing this, instead of downloading the document from Confluence, it's better to have the possibility to make your changes in Confluence and open the document in Confluence instead of downloading everything.

I have been using the solution for four years. It's been a while now. 

It's stable. It's a really stable product. There are no bugs or glitches. It doesn't crash or freeze. 

We have 50 people on the solution and we have no plans to increase usage. I can't, therefore, really speak to the scalability potential.

I've never had to reach out to technical support. I can't speak to how helpful or responsive they would be. 

I found the implementation process to be simple and straightforward. It's not complex at all. 

I don't handle the licensing aspects of the product. I'm unsure as to the exact costs. It's my understanding, however, that it is an expensive product. On a scale from one to five, where one is cheap and five is expensive, I'd rate it at a three and a half. 

We're a customer and an end-user.

I'm not sure which version of the solution I am using at this time. 

I'd advise new users to not be scared, to play with anything on it, or create documents and delete documents. It keeps tracking the item version. It keeps a version history so that you can revert all your changes back. Never be scared to play with Confluence.

I'd rate the solution nine out of ten. It's an easy tool to use. It gives you the possibility to integrate it with JIRA. All your documents and business documents can be connected to JIRA. With the versioning available in Confluence, history versioning, if you delete something, you can always find it. If someone changes anything in the document, you can find it from the history. It's a really good product.