Name: Cisco Meraki Wireless LAN
Brand: Cisco
Rating: 4.1 (122 reviews)

Andres Cardenas

IT Specialist at a tech services company with 11-50 employees

Jan 20, 2022

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Easy solution if implemented on the cloud

Pros and Cons

"The monitoring device enables you to see the network health."

"Concern when there are a number of concurrent users."

What is our primary use case?

With Meraki Wireless Solutions of Cisco Wireless, I can manage them from the cloud. We are a partner of Cisco.

What is most valuable?

Being able to manage in the cloud is a valuable feature. The other valuable feature is the monitoring device, you can see the network health.

What needs improvement?

I have some problems when I want to connect some users when there are a lot of users and they disconnect.

Another pain point is that we have to manually do the frequency settings, especially the power of the access points.

What do I think about the stability of the solution?

Cisco Meraki is quite stable.

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What do I think about the scalability of the solution?

This solution is scalable.

What's my experience with pricing, setup cost, and licensing?

Pricing of Cisco Meraki Wireless LAN could be better.

What other advice do I have?

The solution is easier if you implement it with the cloud.

I would rate Cisco Meraki an 8 out of 10 because of the problems we have with concurrent users.

Which deployment model are you using for this solution?

Public Cloud

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

reviewer1533048

Founder & MD at a tech services company with 11-50 employees

Apr 6, 2021

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Excellent support, easy to use, and flexible, but needs better pricing

Pros and Cons

"Its ease of use and flexibility are most valuable. It is cloud-based software."

"Its price should be reduced."

What is our primary use case?

We are using it at the hospitals for transmission for hardware switches. We are connected with various IoT devices.

What is most valuable?

Its ease of use and flexibility are most valuable. It is cloud-based software.

What needs improvement?

Its price should be reduced.

For how long have I used the solution?

I have been using this solution for a few months.

What do I think about the stability of the solution?

We have been using it only for a few months. We need to use it for a longer time to see its stability.

What do I think about the scalability of the solution?

We have more than 40 users at the moment, but the number is growing.

How are customer service and technical support?

Their support is extremely good. They generally dispatch the hardware in four hours. They give us a dispatch notice just after four hours of lodging a complaint. Their engineer does the on-site visit within 24 hours.

How was the initial setup?

It is not complicated. It is quite user-friendly.

What's my experience with pricing, setup cost, and licensing?

Its price is high and should be reduced.

What other advice do I have?

I would recommend this solution. They have a good setup and local support in India.

I would rate Cisco Meraki Wireless LAN a seven out of ten. There is always room for improvement, and they can do some things better. We have been using it for a few months, and we don't yet know if there are any bugs or issues.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.