ARIS Cloud vs iGrafx Process360 Live Platform comparison

Software AG and iGrafx are both solutions in the Business Process Design category. Software AG is ranked #17 with an average rating of 7.0, while iGrafx is ranked #19 with an average rating of 8.0. Software AG holds a 2.4% mindshare in BPD, compared to iGrafx’s 2.0% mindshare. Additionally, 87% of Software AG users are willing to recommend the solution, compared to 91% of iGrafx users who would recommend it.

ARIS Cloud

Read 14 ARIS Cloud reviews

1,824 Views
1,094 Comparison Views

87% willing to recommend

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

1,583 Views
871 Comparison Views

91% willing to recommend

ARIS Cloud

iGrafx Process360 Live Plat...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

iGrafx Process360 Live Platform and ARIS Cloud compete in process management and optimization. ARIS Cloud holds an advantage due to its robust feature set, while iGrafx Process360 Live Platform is preferred for its pricing and support.

Features: iGrafx Process360 Live Platform provides collaboration tools, real-time process simulations, and automation capabilities. ARIS Cloud includes comprehensive process modeling, business data analytics, and integration options.

Room for Improvement: iGrafx Process360 Live Platform could enhance its feature set to compete with more advanced functionality. It could also optimize its deployment process and documentation. On the other hand, ARIS Cloud could improve its pricing structure and offer more competitive pricing tiers. Additionally, user feedback suggests it could simplify certain advanced features and documentation to aid less experienced users.

Ease of Deployment and Customer Service: iGrafx Process360 Live Platform offers a flexible deployment model and efficient customer support. ARIS Cloud provides a straightforward cloud-based deployment, extensive documentation, and strong support options, though its implementation process is notably faster.

Pricing and ROI: iGrafx Process360 Live Platform is known for competitive pricing and a good return on investment due to lower initial setup costs. ARIS Cloud has higher pricing, justified by its advanced capabilities, offering significant ROI for those utilizing its extensive features.

To learn more, read our detailed ARIS Cloud vs. iGrafx Process360 Live Platform Report (Updated: December 2025).

Buyer's Guide

ARIS Cloud vs. iGrafx Process360 Live Platform

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS Cloud

Ranking in Business Process Design

17th

Ranking in Business Process Management (BPM)

33rd

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

iGrafx Process360 Live Plat...

Ranking in Business Process Design

19th

Ranking in Business Process Management (BPM)

21st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Process Mining (9th)

Mindshare comparison

As of January 2026, in the Business Process Design category, the mindshare of ARIS Cloud is 2.4%, up from 2.0% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.0%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Market Share Distribution
Product	Market Share (%)
ARIS Cloud	2.4%
iGrafx Process360 Live Platform	2.0%
Other	95.6%

Business Process Design

Featured Reviews

Aimad BATAL

Administrator at a healthcare company with 51-200 employees

Collaboration integrates seamlessly with intuitive user interface for effective process management

ARIS Cloud offers easy query writing for retrieving information and includes a user-friendly Governance, Risk, and Compliance (GRC) part that aids risk managers effectively. The simplicity in drawing dashboards is also appreciated. Their collaboration features function similarly to social media platforms, allowing tagging and subject-specific discussions, all while being intuitive and user-friendly. ARIS Cloud is scalable, evidenced by its use in various organizations as a single source of truth, supported by the UMG database and an open e-learning platform.

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Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is GUI; it is very intuitive and easy to use."

"It's very easy to collaborate with. It's very user-friendly"

"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."

"The cloud version has the advantage that you can work on it from anywhere."

"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."

"Aris Connect opens collaboration opportunities between team members within the organization where they can actually submit change requests, navigate processes, and offer comments. It opens up the potential for BPM within the organization. I didn't see such an angle of a BPM portal with any other products. So I would say that's the best selling feature."

"ARIS Cloud offers easy query writing for retrieving information and includes a user-friendly Governance, Risk, and Compliance (GRC) part that aids risk managers effectively."

"It has proved that it also works in complex circumstances."

More ARIS Cloud pros

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"Finding the right symbol and creating links, horizontal and vertical are the features I use."

"The solution's technical support is of good quality since they offer fast and seamless services."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"We found the technical support to be helpful."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"Simulation is most valuable."

More iGrafx Process360 Live Platform pros

Cons

"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."

"The support team of ARIS Cloud has certain shortcomings where improvements are required."

"I would like to see more support for architectural diagrams."

"The stability was poor due to frequent outages."

"The price is quite high. This is one weak point of the solution."

"There is room for improvement in the support."

"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."

"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."

More ARIS Cloud cons

"It can be more user-friendly."

"The price could be more competitive."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"I would love to see a template and shapes for customer journey mapping."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

More iGrafx Process360 Live Platform cons

Pricing and Cost Advice

"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."

"There is a student version of this solution that can be used for free."

"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"I have heard that the solution's pricing is very competitive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"My company is trying to replace iGrafx because the license is a little bit expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

12%

Government

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

10%

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for ARIS Cloud?

The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.

See all answers

What needs improvement with ARIS Cloud?

It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...

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What is your primary use case for ARIS Cloud?

I am currently working with both ARIS Cloud ( /products/aris-cloud-reviews ) and MEGA HOPEX ( /products/mega-hopex-reviews ), having switched from ARIS BPM ( /products/aris-bpa-reviews ) to MEGA HO...

See all answers

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

See all answers

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

See all answers

Comparisons

SAP Signavio Process Manager vs ARIS Cloud

Compared 11% of the time

IBM Blueworks Live vs ARIS Cloud

Compared 10% of the time

Salesforce Platform vs ARIS Cloud

Compared 8% of the time

Visio vs ARIS Cloud

Compared 7% of the time

BlueDolphin vs ARIS Cloud

Compared 3% of the time

More ARIS Cloud Competitors

ARIS BPA vs iGrafx Process360 Live Platform

Compared 13% of the time

MEGA HOPEX vs iGrafx Process360 Live Platform

Compared 8% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 8% of the time

Visio vs iGrafx Process360 Live Platform

Compared 7% of the time

More iGrafx Process360 Live Platform Competitors

Product Reports

Buyer's Guide

ARIS Cloud

January 2026

Download ARIS Cloud product report

Buyer's Guide

iGrafx Process360 Live Platform

January 2026

Download iGrafx Process360 Live Platform product report

Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect

No data available

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market

Easy to use

Covers business & IT architecture from all angles

Full flexibility and >100 diagram types

Customer-driven development based on best practices

Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.

Multinational Bank

Buyer's Guide

ARIS Cloud vs. iGrafx Process360 Live Platform

December 2025

Free Report: ARIS Cloud vs. iGrafx Process360 Live Platform

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