ARIS Cloud vs iGrafx Process360 Live Platform comparison

Software AG and iGrafx are both solutions in the Business Process Design category. Software AG is ranked #16 with an average rating of 6.5, while iGrafx is ranked #19. Software AG holds a 3.0% mindshare in BPD, compared to iGrafx’s 2.8% mindshare. Additionally, 87% of Software AG users are willing to recommend the solution, compared to 91% of iGrafx users who would recommend it.

ARIS Cloud

Read 14 ARIS Cloud reviews

4,170 Views
2,043 Comparison Views

87% willing to recommend

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

3,411 Views
1,671 Comparison Views

91% willing to recommend

ARIS Cloud

iGrafx Process360 Live Plat...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

iGrafx Process360 Live Platform and ARIS Cloud compete in process management and optimization. ARIS Cloud holds an advantage due to its robust feature set, while iGrafx Process360 Live Platform is preferred for its pricing and support.

Features: iGrafx Process360 Live Platform provides collaboration tools, real-time process simulations, and automation capabilities. ARIS Cloud includes comprehensive process modeling, business data analytics, and integration options.

Room for Improvement: iGrafx Process360 Live Platform could enhance its feature set to compete with more advanced functionality. It could also optimize its deployment process and documentation. On the other hand, ARIS Cloud could improve its pricing structure and offer more competitive pricing tiers. Additionally, user feedback suggests it could simplify certain advanced features and documentation to aid less experienced users.

Ease of Deployment and Customer Service: iGrafx Process360 Live Platform offers a flexible deployment model and efficient customer support. ARIS Cloud provides a straightforward cloud-based deployment, extensive documentation, and strong support options, though its implementation process is notably faster.

Pricing and ROI: iGrafx Process360 Live Platform is known for competitive pricing and a good return on investment due to lower initial setup costs. ARIS Cloud has higher pricing, justified by its advanced capabilities, offering significant ROI for those utilizing its extensive features.

To learn more, read our detailed ARIS Cloud vs. iGrafx Process360 Live Platform Report (Updated: August 2026).

Buyer's Guide

ARIS Cloud vs. iGrafx Process360 Live Platform

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS Cloud

Ranking in Business Process Design

16th

Ranking in Business Process Management (BPM)

30th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

iGrafx Process360 Live Plat...

Ranking in Business Process Design

19th

Ranking in Business Process Management (BPM)

32nd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Process Mining (17th)

Mindshare comparison

As of August 2026, in the Business Process Design category, the mindshare of ARIS Cloud is 3.0%, up from 2.2% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Mindshare Distribution
Product	Mindshare (%)
ARIS Cloud	3.0%
iGrafx Process360 Live Platform	2.8%
Other	94.2%

Business Process Design

Featured Reviews

reviewer1294968

Transformational Leader at a financial services firm with 10,001+ employees

Mapping capabilities lag behind while requiring significant customization but is scalable

I worked with ARIS Cloud under SAP. The solution was deployed by an agile team and utilized daily by process engineers and business process owners. It was involved in the financial services industry, with thousands of users within the company The platform's capabilities are highly dependent on…

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Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is the best BPM tool that I have ever worked with."

"ARIS Cloud offers easy query writing for retrieving information and includes a user-friendly Governance, Risk, and Compliance (GRC) part that aids risk managers effectively."

"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."

"The initial setup of this solution was straightforward."

"Over the past few years, ARIS has made its interface more user-friendly and intuitive."

"Aris Connect opens collaboration opportunities between team members within the organization where they can actually submit change requests, navigate processes, and offer comments. It opens up the potential for BPM within the organization. I didn't see such an angle of a BPM portal with any other products. So I would say that's the best selling feature."

"The most valuable feature is GUI; it is very intuitive and easy to use."

"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."

More ARIS Cloud pros

"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

"The solution is very stable."

"It has increased accountability by providing defined documentation ownership."

"It is very easy to use for describing processes and is very useful in the simulation of the process putting parameters and the metrics process."

"Overall, the solution is very useful and has good features."

More iGrafx Process360 Live Platform pros

Cons

"There is room for improvement in the support."

"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."

"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."

"I was surprised when my license was deactivated and I could not access my data."

"The support team of ARIS Cloud has certain shortcomings where improvements are required."

"I encounter challenges, and I am using Yuri to establish principles, define rules, conduct training sessions, and offer coaching to application owners, SMEs, and individuals responsible for technologies. This aids in providing support during these migrations. Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company."

"I would like to see more support for architectural diagrams."

"The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization."

More ARIS Cloud cons

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"I would love to see a template and shapes for customer journey mapping."

"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."

"It can be more user-friendly."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"It would be nice to have a Spanish user interface available to us."

More iGrafx Process360 Live Platform cons

Pricing and Cost Advice

"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."

"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."

"There is a student version of this solution that can be used for free."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"I have heard that the solution's pricing is very competitive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

11%

Computer Software Company

Construction Company

Financial Services Firm

14%

Construction Company

11%

Comms Service Provider

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for ARIS Cloud?

The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.

See all answers

What needs improvement with ARIS Cloud?

It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...

See all answers

What is your primary use case for ARIS Cloud?

I am currently working with both ARIS Cloud ( /products/aris-cloud-reviews ) and MEGA HOPEX ( /products/mega-hopex-reviews ), having switched from ARIS BPM ( /products/aris-bpa-reviews ) to MEGA HO...

See all answers

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

See all answers

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

See all answers

Comparisons

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Compared 9% of the time

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Compared 7% of the time

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Compared 4% of the time

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Compared 4% of the time

BlueDolphin vs ARIS Cloud

Compared 4% of the time

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Compared 8% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 6% of the time

Interfacing Technologies Enterprise Process Center vs iGrafx Process360 Live Platform

Compared 6% of the time

Bizagi vs iGrafx Process360 Live Platform

Compared 5% of the time

Visio vs iGrafx Process360 Live Platform

Compared 5% of the time

More iGrafx Process360 Live Platform Competitors

Product Reports

Buyer's Guide

ARIS Cloud

August 2026

Download ARIS Cloud product report

Buyer's Guide

iGrafx Process360 Live Platform

July 2026

Download iGrafx Process360 Live Platform product report

Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect

No data available

Overview

ARIS Cloud is a flexible tool designed for business process modeling across multiple devices, promoting real-time collaboration and seamless integration with other software, making it ideal for dynamic enterprise environments.

ARIS Cloud, renowned for its modern and intuitive design, is essential for businesses prioritizing process modeling and change management. Its cloud-based architecture facilitates operation from any location, providing enhanced connectivity essential for complex enterprises. Features such as effective query writing, GRC functionalities, and streamlined dashboard creation are significant strengths, along with its scalability. However, areas like architectural diagram support, license usage, and stability often call for enhancements. Onboarding and complexity minimization are areas highlighted by users as requiring attention, alongside increasing retention periods and improving data quality and support.

What are the most valuable features of ARIS Cloud?

Intuitive Design: Supports seamless process modeling and change requests.
Collaborative Tools: Facilitates robust multi-user collaborations across platforms.
Accessibility: Accessible across devices, simplifying remote operations.
Scalability: Adapts to growing organizational demands and complex enterprises.
Integration: Efficiently integrates with software like SAP for comprehensive solutions.

What benefits and ROI can users expect from ARIS Cloud?

Enhanced Connectivity: Amplifies collaboration and seamless communication.
Process Automation: Drives digital transformation through efficient process management.
Cost Effectiveness: Offers a flexible model minimizing operational costs.
Improved Mapping: Elevates business process visibility and planning.

ARIS Cloud is extensively applied in industries such as insurance, finance, and manufacturing, where it is utilized for business process modeling and SAP integration. Many companies use it for migrating applications to cloud platforms and automating processes to drive digital transformation, engaging diverse departments in process-oriented activities. It supports BPMN language and is typically deployed in private cloud environments, underscoring its relevance across sectors aiming for comprehensive process automation.

Software AG

iGrafx Process360 Live Platform integrates IDEF0, supports Lean Six Sigma, and offers comprehensive process modeling, making it a versatile choice for industry-specific needs including risk assessment and enterprise object usage.

iGrafx Process360 Live Platform is known for its capabilities in streamlining workflows, process mining, and scenario simulation. While it simplifies the complexities of BPMN, and provides powerful tools for workflow plotting, documentation, and simulation, it faces challenges in ease of linking with new ERP systems, web modeling complexity, and costs. The platform offers predefined templates for easy process creation, yet it lacks depth in reporting tools and has limited multi-language support which could be improved for broader usability.

What are the key features of iGrafx Process360 Live Platform?

IDEF0 Integration: Simplifies process analysis using structured graphical representation.
Lean Six Sigma Support: Enhances efficiency and quality management through integration with Six Sigma methodologies.
Process Simulation: Enables scenario testing to optimize workflows.
BPMN Capabilities: Provides tools for clear representation of business workflows.
KPI Integration: Monitors key performance indicators for continuous improvement.
Collaboration Features: Facilitates teamwork and collaboration during process development.

What benefits should users expect when evaluating iGrafx Process360 Live Platform?

Streamlined Workflows: Efficiently manages and optimizes business processes.
Robust Analysis: Offers deep insights into process performance for decision-making.
Process Mining: Identifies inefficiencies and potential improvements within workflows.
Versatile Application: Suitable for industries like banking and service modeling.

Many industries utilize iGrafx Process360 Live Platform for business process modeling, analysis, and management. It is extensively applied in banking for risk assessment, utilizing its BPM capabilities to adhere to ISO 9000 standards. Service-oriented companies use its process design and repository functions for effective process mining and management, making it a valuable tool in managing complex organizational structures.

iGrafx

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.

Multinational Bank

Buyer's Guide

ARIS Cloud vs. iGrafx Process360 Live Platform

August 2026

Free Report: ARIS Cloud vs. iGrafx Process360 Live Platform

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