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Conga Sign vs ShareFile comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Conga Sign boosts efficiency by digitizing agreements, reducing errors, and saving time, achieving an estimated 60% ROI.
Sentiment score
8.5
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
I have seen a return on investment because agreements are sent digitally, which reduces the time to get printed documents.
Data Engineer at Samsara
For Conga Sign, we have saved a lot of time sending digital signatures and can send reminder emails automatically instead of checking with customers directly, which saves a lot of time.
Sr con at a retailer with 1-10 employees
 

Customer Service

Sentiment score
6.8
Customers commend Conga Sign's prompt, reliable support, especially for non-technical users, ensuring seamless platform adoption and satisfaction.
Sentiment score
6.6
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
Conga Sign's support is always helpful; I have never found support as good as I have with Conga Sign.
Consultant at McKesson
When we raise a request to the support team about any issues with Conga Sign, they resolve the issue in less than 24 hours.
Software Engineer at a tech vendor with 10,001+ employees
They will automatically follow up every time if we are not responding.
Senior Software Engineer at a computer software company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.2
Conga Sign is scalable and user-friendly but faces challenges with whitelisting and integration compared to DocuSign competitors.
Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
Conga Sign's scalability is impressive as it can handle my organization's growth, especially the increased volume of documents.
Data Engineer at Samsara
If those are addressed, it would definitely be a ten.
Consultant at McKesson
Conga Sign is very scalable, and growth has increased significantly after using it.
Software Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.0
Conga Sign is reliable and secure, with minor maintenance downtimes and occasional firewall access issues reported by users.
Sentiment score
8.6
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
It is not complex for configuration.
Software Engineer at a tech vendor with 10,001+ employees
Conga Sign is generally stable and reliable and available most of the time.
Consultant at McKesson
 

Room For Improvement

Conga Sign needs improved integration, documentation, support, and features to address user concerns about complexity and compliance.
Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
The integration can also be a bit time-consuming because Conga Sign does not accept rest APIs or OAuth, requiring me to convert the APIs into OData.svc formatted APIs.
Consultant at McKesson
Different languages would be a needed improvement.
Senior at a financial services firm with 51-200 employees
Providing guidance or even videos for them would be more efficient for customers as well.
Senior Software Engineer at a computer software company with 10,001+ employees
 

Setup Cost

Enterprise clients consider Conga Sign cost-effective for its features, despite potentially higher costs for smaller organizations.
<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
The licensing cost can be on the higher side for small organizations, but for my large organization, the cost is manageable.
Consultant at McKesson
I would have liked to see a 20 to 25% reduction in price with the pricing, setup cost, or licensing.
Senior at a financial services firm with 51-200 employees
For users to use Conga Sign, you need to buy the license in the Salesforce ecosystem to install the packages.
Software Engineer at a tech vendor with 10,001+ employees
 

Valuable Features

Conga Sign enhances efficiency with Salesforce integration, e-signatures, automated workflows, and robust security features, facilitating seamless collaboration.
ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
It also saves time when completing the agreement signing system.
Senior Software Engineer at a computer software company with 10,001+ employees
It makes it relatively easy to capture digital signatures rather than collecting signatures manually on printed documents from multiple parties, thereby saving a lot of time.
Data Engineer at Samsara
The document generation process is very fast, and the execution takes no time, generally reducing the turnaround time by enabling electronic signatures from any kind of app, particularly in Salesforce.
Consultant at McKesson
 

Categories and Ranking

Conga Sign
Ranking in eSignature (Electronic Signature)
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
No ranking in other categories
ShareFile
Ranking in eSignature (Electronic Signature)
10th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Content Collaboration Platforms (11th), Cloud Data Exchange Services (6th)
 

Mindshare comparison

As of August 2026, in the eSignature (Electronic Signature) category, the mindshare of Conga Sign is 2.6%, up from 1.0% compared to the previous year. The mindshare of ShareFile is 2.9%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Mindshare Distribution
ProductMindshare (%)
Conga Sign2.6%
ShareFile2.9%
Other94.5%
eSignature (Electronic Signature)
 

Featured Reviews

Pathan Imroz - PeerSpot reviewer
Consultant at McKesson
Streamlined contract workflows have reduced manual effort and now automate secure e-signatures
The only area for improvement I experienced while working on Conga Sign is that the setup is quite complex; the initial implementation takes some time. The integration can also be a bit time-consuming because Conga Sign does not accept rest APIs or OAuth, requiring me to convert the APIs into OData.svc formatted APIs. This requires significant resources and MuleSoft support for some. Additionally, the licensing cost can be on the higher side for small organizations, but for my large organization, the cost is manageable. The biggest challenge when deploying Conga Sign is maintaining the solutions throughout the development environments. I have multiple sandboxes, production staff, validation parts, and UATs, and deploying each solution from one org to another can be quite challenging, requiring manual deployments and precision.
David Donaldson - PeerSpot reviewer
Regional Information Technology Director at a real estate/law firm with 10,001+ employees
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Manufacturing Company
13%
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Construction Company
10%
Financial Services Firm
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What needs improvement with Conga Sign?
The only area for improvement I experienced while working on Conga Sign is that the setup is quite complex; the initial implementation takes some time. The integration can also be a bit time-consum...
What is your primary use case for Conga Sign?
I generally use Conga Sign to streamline the document and signing process, and it is quite user-friendly compared to any other signatory application or software. The integration capabilities with t...
What advice do you have for others considering Conga Sign?
Definitely, Conga Sign generally reduces the whole manual effort. The reduction is seen through numerous automated tasks; I have minimized manual effort significantly. As soon as the contract is re...
Ask a question
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Comparisons

 

Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Oodle Car Finance, InZone Industries, Allianz Care, Brightpearl
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Conga Sign vs. ShareFile and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.