


Elastic Security and Splunk SOAR compete in the cybersecurity sector. Elastic Security holds an advantage in cost-effectiveness due to its open-source model, while Splunk SOAR excels in advanced automation and integration functionalities.
Features: Elastic Security offers superior data indexing and visualization through Kibana, comprehensive documentation, and highly effective threat correlation capabilities, leveraging its machine learning features for impressive data analysis. Splunk SOAR is notable for extensive automation, versatile orchestration, and the ability to customize playbooks, facilitating robust integration with numerous third-party solutions.
Room for Improvement: Elastic Security can improve automated log management and user interface design, and users express the desire for more pre-built use cases and advanced analytics. Splunk SOAR could benefit from more affordable pricing, improved workflow customization options, and more extensive customer support and training resources.
Ease of Deployment and Customer Service: Elastic Security supports deployment across on-premises, private, and public cloud environments, with strong community and technical support. Splunk SOAR offers flexible deployment options but lacks the same level of community support as Elastic, with its customer service noted for needing enhanced responsiveness.
Pricing and ROI: Elastic Security's open-source model allows for an affordable entry, providing value with quick return on investment despite premium support limitations. Splunk SOAR, while more costly, delivers value through comprehensive automation and requires full capability utilization to achieve ROI, yet is challenging for smaller enterprises on price considerations.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
It pretty much took until we got to our first renewal where we said that this is the value we see, this is the things we want more, but that is the first place where we said we are happy enough that we want to renew.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
Since deploying Splunk SOAR, there has been a notable reduction in time spent on monotonous security tasks, which I estimate to be around 95%, enabling my team to focus on more strategic initiatives.
We've seen a decrease in false positives and a significant increase in our containment.
Monthly, around 300 hours of effort, it is saving with Splunk SOAR.
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
We can always get an answer, and the support team are experts in their own system.
Nine out of ten times, they give me a solution even if it is not the solution I wanted, and I still can get to the result.
Support is prompt and helpful.
Most of the time when my team encounters issues, they receive responses within 24 hours.
I have not faced any difficulties with Elastic Security, as we have a pretty good support service from them.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
We always have a customer support representative who will come in the picture and help us to direct any ticket or any issue that we are facing to the right team.
I have worked with Splunk SOAR's technical support or customer service, which I find to be as perfect as Splunk SIEM
Our case management is super scalable.
In terms of scalability, you can do as long as you can build it, and they can support it.
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
Elastic Security is quite scalable.
It can be extended and adapted as necessary.
Regarding scalability, I find it to be a nine, as we have had no issues with scaling Splunk SOAR.
Everyone is ingesting Copilots or some form of AI in their platforms, and Splunk SOAR doesn't have it yet.
Most of the time, the system is stable as long as the components that they integrate with are stable.
I have never faced any downtime or issues.
Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes.
In terms of stability, I would rate Elastic a solid eight out of ten.
We have not experienced any downtime, crashes, or performance issues.
We have not seen any impact in the work that we do with Splunk SOAR or the SIEM platform.
I have not encountered any outages or glitches within my experience with Splunk SOAR.
Torq should offer default templates that can directly scan firewall data and automate actions.
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
From an engineering perspective, I think more error messages and error handling information for our engineering team would be very helpful.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Machine learning algorithms become better with time; as they ingest a huge volume of data, they become better.
If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Elastic Security is considered cost-effective, especially at lower EPS levels.
It is way below what it costs to hire some professionals to do only that type of work.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Elastic Security offers good insight regarding alerts, reports, and cases.
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market.
Splunk SOAR has improved our MTTD and MTTR both with the consolidation with a unified platform with Splunk.
| Product | Mindshare (%) |
|---|---|
| Splunk SOAR | 7.4% |
| Torq | 3.7% |
| Elastic Security | 4.9% |
| Other | 84.0% |


| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 11 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 8 |
| Large Enterprise | 37 |
Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.
Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.
What are the key features of Torq?In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.
Elastic Security stands out for its speed, scalability, and intuitive interface. It integrates seamlessly with Elasticsearch and Kibana, providing efficient data indexing, centralized log management, and intelligent threat identification, all while being open-source.
Elastic Security offers robust capabilities in security monitoring, threat identification, and SIEM functionalities. Its open-source nature enhances scalability, facilitating log aggregation and infrastructure monitoring. Users appreciate the intuitive dashboards and machine learning integration, which aid in proactive security measures and anomaly detection. Despite its strengths, improvements are needed in documentation, scalability, and configuration complexity. High data volume pricing and limited machine learning support are concerns, while dashboard enhancement and seamless integration with existing systems are desirable. The platform is widely used for alerting suspicious activities, analyzing logs from firewalls and Active Directory, and providing endpoint protection. It serves as a key tool for security awareness and auditing, integrating effectively with technologies like Kibana and OpenShift.
What are the most notable features of Elastic Security?Organizations deploy Elastic Security across industries for log aggregation and security monitoring, detecting unauthorized access, and analyzing system logs. It is essential for infrastructure monitoring and integrates effectively with systems such as Fluentd and OpenShift, supporting comprehensive security views across enterprise environments.
Splunk SOAR focuses on automating security operations with seamless third-party integrations and customizable workflows, enhancing incident response and threat management.
Splunk SOAR offers robust playbook automation and powerful API connectivity, allowing organizations to streamline workflows and integrate extensively with tools like Salesforce and ServiceNow. With its capabilities in real-time data visualization and automated threat responses, it significantly enhances security and reduces manual efforts. Users appreciate the ease of creating playbooks, which reduces mean time to detect and resolve. However, attention to its integration challenges with Microsoft products, the need for more playbooks, and improved customization tools is necessary. Enhancements in the development process, visibility, scalability, and case management options are also beneficial. Improving documentation and training resources would add more depth and accessibility.
What are the top features of Splunk SOAR?Organizations implement Splunk SOAR in industries to automate tasks in Security Operation Centers, addressing incidents such as phishing, brute force, and ransomware. It integrates with third-party applications for threat intelligence enrichment, commonly deployed both on-premise and cloud, enhancing cybersecurity efforts.
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