


Exabeam and Splunk SOAR compete in the security orchestration and SIEM market. Exabeam is favored for its ease of use and powerful threat detection, whereas Splunk SOAR has an edge due to its flexible integration and automation capabilities.
Features: Exabeam offers user-friendly timeline creation, behavior analytics, and a straightforward interface for threat detection. Splunk SOAR provides customizable playbooks, extensive automation features, and flexible integrations with various security tools.
Room for Improvement: Exabeam could enhance its integration capabilities and offer more customization options, while faster processing times are also desired. Splunk SOAR can work on simplifying its playbook editor and improving system integrations to reduce complexity for users.
Ease of Deployment and Customer Service: Both products offer on-premises and cloud deployment options. Exabeam's customer service has mixed reviews, with some concerns about responsiveness. Splunk SOAR generally receives positive support feedback but could improve its escalation processes.
Pricing and ROI: Exabeam is moderately priced, offering good ROI through cost consolidation, while Splunk SOAR's higher cost is justified by its extensive automation, providing significant long-term ROI. However, Splunk’s pricing may pose a barrier for smaller organizations.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
It pretty much took until we got to our first renewal where we said that this is the value we see, this is the things we want more, but that is the first place where we said we are happy enough that we want to renew.
Exabeam offers more machine learning models that detect anomalies.
Since deploying Splunk SOAR, there has been a notable reduction in time spent on monotonous security tasks, which I estimate to be around 95%, enabling my team to focus on more strategic initiatives.
We've seen a decrease in false positives and a significant increase in our containment.
Monthly, around 300 hours of effort, it is saving with Splunk SOAR.
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
We can always get an answer, and the support team are experts in their own system.
Nine out of ten times, they give me a solution even if it is not the solution I wanted, and I still can get to the result.
Even with TAM support from Exabeam, many issues go unresolved.
I also had the chance to look at the documentation, and the documentation is good.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
We always have a customer support representative who will come in the picture and help us to direct any ticket or any issue that we are facing to the right team.
Splunk's technical support is very good and generally not needed often due to the stable environment.
Our case management is super scalable.
In terms of scalability, you can do as long as you can build it, and they can support it.
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
Regarding Exabeam's scalability and how well it adapts to its customers' needs, I would rate it an eight.
It can be extended and adapted as necessary.
Regarding scalability, I find it to be a nine, as we have had no issues with scaling Splunk SOAR.
Everyone is ingesting Copilots or some form of AI in their platforms, and Splunk SOAR doesn't have it yet.
Most of the time, the system is stable as long as the components that they integrate with are stable.
Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes.
I would rate Torq's product stability at eight, acknowledging that there are bugs, glitches, and downtimes.
These problems were not frequent, and the last six to eight months have been stable.
Overall, I think Exabeam's stability level is good.
We have not experienced any downtime, crashes, or performance issues.
We have not seen any impact in the work that we do with Splunk SOAR or the SIEM platform.
I would rate Splunk SOAR's stability at around eight, indicating that it is quite stable with minimal downtime, bugs, or glitches.
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
From an engineering perspective, I think more error messages and error handling information for our engineering team would be very helpful.
If a step is failing, the system could try to autocorrect it with AI or open a ticket from the workflow itself.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
I have explored the SaaS version; it offers many new features.
Exabeam's integration capabilities are not good, as Exabeam has a very limited number of integrations and no out-of-box integration.
If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days.
My experience with pricing, setup cost, and licensing is that it is perfectly acceptable, helping us significantly with setup costs and licensing, and aiding in making approvals and assigning customized advanced workflows.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Exabeam's UEBA is the most valuable feature that I have found so far.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market.
Splunk SOAR has improved our MTTD and MTTR both with the consolidation with a unified platform with Splunk.
| Product | Mindshare (%) |
|---|---|
| Splunk SOAR | 8.0% |
| Torq | 4.2% |
| Exabeam | 2.9% |
| Other | 84.9% |

| Company Size | Count |
|---|---|
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 8 |
| Large Enterprise | 36 |
Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.
Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.
What are the key features of Torq?In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.
Exabeam Fusion is a cloud-delivered solution that that enables you to:
-Leverage turnkey threat detection, investigation, and response
-Collect, search and enhance data from anywhere
-Detect threats missed by other tools, using market-leading behavior analytics
-Achieve successful SecOps outcomes with prescriptive, threat-centric use case packages
-Enhance productivity and reduce response times with automation
-Meet regulatory compliance and audit requirements with ease
Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.
Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.
Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.
Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.
Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.
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