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OpenText ProVision vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
32nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (19th), Process Mining (16th)
OpenText ProVision
Ranking in Business Process Management (BPM)
45th
Average Rating
6.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Enterprise Architecture Management (25th)
 

Mindshare comparison

As of September 2026, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 1.2%, up from 1.0% compared to the previous year. The mindshare of OpenText ProVision is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
iGrafx Process360 Live Platform1.2%
OpenText ProVision0.9%
Other97.9%
Business Process Management (BPM)
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
reviewer1944672 - PeerSpot reviewer
Senior Director, Head of Process & Functional Architecture, Intelligent Automation at a real estate/law firm with 10,001+ employees
Good attribute attachment but problems with collaboration
I primarily use OpenText ProVision to create our end-to-end process repository and library for different parts of the organization, capturing the collaboration process to get the right inputs OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has simplified compliance with regulations and company standards."
"It is very easy to use for describing processes and is very useful in the simulation of the process putting parameters and the metrics process."
"Simulation is most valuable."
"It is one of the top-tier solutions that are available."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."
"Overall, the solution is very useful and has good features."
"We think iGrafx is well-priced, affordable; you don’t need a lot of license seats, and it has a good, free, downloadable iGrafx Viewer (akin to Adobe Reader)."
"The stability of the product is very good."
"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."
"I like that all the features come as part of a standard license and that one license covers everything."
 

Cons

"It can be more user-friendly."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"This is a tool that covers the low end (e.g. Visio) to high end (e.g. Aris), although it's much less user friendly."
"Unfortunately, I haven't been able to find a reseller in Mexico."
"With iGrafx, the implementation and the licensing were pretty complex."
"I would love to see a template and shapes for customer journey mapping."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"They can reduce the cost of the product and make it easily accessible for consultants."
"Lacks the ability to have your own in-house developments."
"My main complaint is that the solution is not open source in the sense that you can't have your own in-house developments."
"There are a number of drawbacks. Mainly, the collaboration is lacking to some extent - at least when it comes to how we are using it."
"OpenText ProVision's collaboration management is quite complicated and difficult to use."
"Integrating with or interfacing with other tools like data management tools would be very helpful."
 

Pricing and Cost Advice

"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
10%
Outsourcing Company
9%
Manufacturing Company
15%
Construction Company
13%
Comms Service Provider
12%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
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Also Known As

No data available
Metastorm ProVision
 

Overview

 

Sample Customers

Multinational Bank
Delta Technology, Export Development Canada, Rompetrol, Salt River Project, AMEC, U.S. Air Force, HP Consulting & Integration
Find out what your peers are saying about OpenText ProVision vs. iGrafx Process360 Live Platform and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.