LeadSquared vs Oracle CX Sales comparison

LeadSquared and Oracle are both solutions in the CRM category. LeadSquared is ranked #29 with an average rating of 7.5, while Oracle is ranked #12 with an average rating of 8.6. LeadSquared holds a 0.9% mindshare in CRM, compared to Oracle’s 1.0% mindshare. Additionally, 85% of LeadSquared users are willing to recommend the solution, compared to 87% of Oracle users who would recommend it.

LeadSquared

Read 6 LeadSquared reviews

1,373 Views
1,085 Comparison Views

85% willing to recommend

Oracle CX Sales

Read 15 Oracle CX Sales reviews

1,839 Views
1,710 Comparison Views

87% willing to recommend

LeadSquared

Oracle CX Sales

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Oracle CX Sales and LeadSquared are competing products in the customer relationship management space. Oracle CX Sales seems to have the upper hand in integration capabilities and analytics features, while LeadSquared stands out for its easier deployment and cost-effectiveness, making it appealing for smaller businesses.

Features: Oracle CX Sales is known for its comprehensive analytics, integrating seamlessly with other Oracle products, and providing a strong data-driven approach. It offers advanced analytics, extensive integration options, and a robust CRM suite tailored for larger enterprises. LeadSquared focuses on ease of use and customization, offering features like marketing automation, lead management, and an intuitive user interface, which are key strengths for users looking for straightforward management tools.

Room for Improvement: Oracle CX Sales could improve by simplifying its implementation process, offering clearer pricing models, and enhancing customer support to cater to non-enterprise clients. LeadSquared could benefit from expanding its scalability for larger enterprises, increasing reporting capabilities, and providing more extensive third-party integrations to enhance its versatility.

Ease of Deployment and Customer Service: Oracle CX Sales can be complex to implement due to its extensive features, often requiring more time and resources for onboarding. LeadSquared offers a simpler deployment model focusing on rapid installation and responsive customer support, allowing businesses to start utilizing its features more quickly and efficiently.

Pricing and ROI: Oracle CX Sales typically involves a higher setup cost but aims to deliver significant ROI through advanced capabilities and scalable solutions for larger enterprises. LeadSquared offers competitive pricing with lower initial costs, making it a cost-efficient option for small to midsize businesses seeking growth without extensive investment. The choice between Oracle’s focus on long-term investment benefits and LeadSquared’s emphasis on immediate affordability and value depends on business needs.

To learn more, read our detailed LeadSquared vs. Oracle CX Sales Report (Updated: March 2026).

Buyer's Guide

LeadSquared vs. Oracle CX Sales

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LeadSquared

Ranking in CRM

29th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Marketing Automation (9th)

Oracle CX Sales

Ranking in CRM

12th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Opportunity Management (8th), Sales Force Automation (5th)

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of LeadSquared is 0.9%, up from 0.7% compared to the previous year. The mindshare of Oracle CX Sales is 1.0%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
Oracle CX Sales	1.0%
LeadSquared	0.9%
Other	98.1%

CRM

Featured Reviews

Manojkumar Reddy

Associate Technology Consultant at a tech vendor with 10,001+ employees

Lead management has boosted sales and automations save time in loan origination workflows

LeadSquared offers many features based on the selected pricing, whether it is a standard or premium option, allowing users to capture and manage all leads, categorize them into different segments, and ensure no lead goes unnoticed. LeadSquared helps me categorize leads by capturing them from social media or other platforms. When a lead is captured, the sales team gets in touch with the person who made the inquiry, and when they receive updates via phone call or email, they can update the lead's status automatically through automation. LeadSquared is currently working on many features including auto WhatsApp messages, chatbot messages, and reporting functionalities, integrating AI for custom reports, and allowing users to master the data and put it into tables.

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ManojKulkani

Sales Head - ICT Sector at a insurance company with 10,001+ employees

Workflow-driven processes enhance sales efficiency and analytical insights

Oracle CX Sales is workflow-driven, aligning with best practices in our sales process. The efficient workflow eliminates the need for multiple entries; data flows seamlessly from sales accounts to projects to quotes. The solution also offers robust analytical capabilities, enabling us to analyze reasons for wins or losses and strategically adjust our approach.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"LeadSquared has created a positive impact on the organization as it has increased sales and customer engagement."

"The initial setup is very easy."

"LeadSquared has created a positive impact on the organization as it has increased sales and customer engagement."

"The most valuable feature of LeadSquared is the customization."

"The most valuable feature of LeadSquared is an easy-to-understand user interface."

"There is a lot of time saved and conversion rates also got improved with LeadSquared compared to the manual process where a person visits the office; after implementing LeadSquared, we convert most leads into successful leads, and productivity is also getting improved as we configured the automation part."

"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."

"The solution integrates well."

"Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."

"The best practice business processes of PROMATIS helped us to implement an integrated process orientiented system."

"Oracle CX Sales is workflow-driven, aligning with best practices in our sales process."

"We've implemented Oracle Sales Cloud there and now they are using the application composers and groovy scripting within the tool’s capability to deliver an inbuilt quoting metric, which allows their sales team to alter estimates, update sales cycles, delivery costs, and monitor margin through a system."

"It is stable and scalable, and their support has been very responsive."

"The analytics features in Oracle CX Sales are good."

"The lead and opportunity management features are valuable."

More Oracle CX Sales pros

Cons

"The solution can get quite expensive, especially as you add more users."

"The solution’s UI could be more user-friendly."

"The notifications and workflow management can be improved in LeadSquared."

"The solution's report section is not very capable and could be improved."

"CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes."

"You can get disconnected if you do not have a strong, reliable internet connection."

"A lot of fields seem redundant or you have to re-enter information that you previously entered elsewhere."

"We have had some issues with integration between our old database and the Oracle CX Sales Cloud, but it has been working well for the time being."

"They could provide more integrated AI features as part of the platform rather than as a separate offering."

"Support is very poor."

"The tool must allow developers to check logs."

"The interface of Oracle CX Sales could be more user-friendly."

More Oracle CX Sales cons

Pricing and Cost Advice

"The license is paid yearly, and it is about 30 euros per month per user."

"LeadSquared is not as costly as other CRM solutions."

"I am not sure about the cost of the solution overall, but with their SMS notifications services, there is an extra cost."

"We have an annual renewable license for LeadSquared."

"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."

"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."

"The solution is reasonably priced compared to other tools."

"The product pricing is reasonable compared to other solutions in the market."

"The product is pricey."

"The price is reasonable."

"It's expensive, but worth the money."

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Top Industries

By visitors reading reviews

Outsourcing Company

17%

Comms Service Provider

13%

Financial Services Firm

Government

Manufacturing Company

15%

University

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	2
Large Enterprise	12

Questions from the Community

What do you like most about LeadSquared?

The most valuable feature of LeadSquared is the customization.

See all answers

What is your experience regarding pricing and costs for LeadSquared?

Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.

See all answers

What needs improvement with LeadSquared?

The solution’s UI could be more user-friendly.

See all answers

What do you like most about Oracle CX Sales?

The integration with other systems is easy.

See all answers

What is your experience regarding pricing and costs for Oracle CX Sales?

Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.

See all answers

What needs improvement with Oracle CX Sales?

The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...

See all answers

Comparisons

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Compared 11% of the time

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ExtraaEdge vs LeadSquared

Compared 9% of the time

Freshsales vs LeadSquared

Compared 4% of the time

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Salesforce Sales Cloud vs Oracle CX Sales

Compared 19% of the time

Microsoft Dynamics CRM vs Oracle CX Sales

Compared 13% of the time

Oracle Fusion Service vs Oracle CX Sales

Compared 8% of the time

Siebel CRM vs Oracle CX Sales

Compared 7% of the time

Wakeupsales CRM vs Oracle CX Sales

Compared 6% of the time

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Product Reports

Buyer's Guide

CRM

March 2026

Download LeadSquared product report

Buyer's Guide

Oracle CX Sales

March 2026

Download Oracle CX Sales product report

Also Known As

No data available

Oracle Sales Cloud

Overview

LeadSquared is a complete customer acquisition platform for businesses. It combines the features offered by both CRMs as well as Marketing Automation software, and thus brings your Sales and Marketing teams on the same page. It lets you :- 1. Automate lead capture from all sources 2. Run email, SMS and drip marketing campaigns 3. Prioritize amongst leads using quality and engagement scoring 4. Track lead activity on your website, landing pages, emails and calls, and 5. Access deep analytics about your sales and marketing activities. It is best fit for businesses in the Education, Real Estate, Financial Services, Health & Wellness, Travel & Hospitality, and Software sectors.

LeadSquared

Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

Oracle

Sample Customers

Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,

Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.

Buyer's Guide

LeadSquared vs. Oracle CX Sales

March 2026

Free Report: LeadSquared vs. Oracle CX Sales

Find out what your peers are saying about LeadSquared vs. Oracle CX Sales and other solutions. Updated: March 2026.

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