CrowdStrike Falcon Complete MDR Reviews

Overall, the solution is pretty good.

The overall ability to stop vulnerabilities is quite helpful.

I appreciate how the solution takes a proactive approach to security.

It's not a signature-based solution, which is ideal for us.

The solution could offer integration with some additional solutions - for example, vulnerability scanners.

In a future release, it would be ideal if they could add reporting and action histories to their suite of features.

I've been using the product at this point for about three years. It hasn't been too long.

I also currently use SentinelOne and FireEye. However, CrowdStrike is a solution I primarily use right now.

I work for a very large VAR, and we handle about a billion dollars in security right now.

I'm a reseller and security architect.

Overall, I would rate the solution at a ten out of ten. It's an excellent option and one we highly recommend to our clients. We offer it quite extensively over other options.

We are currently testing CrowdStrike Falcon Complete. We have just started to work with this solution. It has many options, but I haven't yet tried them. I have also used it previously in another company.

It is a very good solution. It can provide detection and response in an extensive way, and for an endpoint, it can integrate the information that comes from the servers.

It has a lot of false positives, which can be an issue, but you can verify these false positives. 

We are currently testing CrowdStrike Falcon Complete and Carbon Black, and then we will decide. I was considering Carbon Black, but CrowdStrike has a better positioning in Mexico. This is why we are considering this solution.

In terms of XDR, it is a very good solution. It is one of the leaders for XDR.

I would rate CrowdStrike Falcon Complete an eight out of ten.

CrowdStrike side, Falcon is the Endpoint Detection, Overwatch is the service that sits behind it. From a human point of view,it looks at the anomalies that normal AI and machine learning couldn't catch. So it is the combination of the two that really works well.

At this stage, I don't really see room for improvement. I do think because the IP security market and the threat landscape is moving along so quickly, there's always room for improvement and there are always new elements one has to look at and look at in-depth, but at this stage, OverWatch is much better than the competitors. And I've seen a lot of their competitors.

I have been using this solution for around a year and three months.

It is very stable at this stage. 

It's very scalable. It's scalable to the extent where it will out-scale anything we've got in South Africa. It definitely would fulfill every single need we've got in South Africa in terms of scalability.

Our clients are mostly enterprise, but they vary. They are clients that take security very seriously. I focus just on the security side and obviously even smaller customers have big security profiles sometimes.

The technical support so far has been good. It would be better if they had people in the country, in South Africa. But other than that, it's been very good. I haven't had complaints.

I did use other solutions before CrowdStrike. CrowdStrike is the most expensive, so not always the best solution to everybody's problem because of the price tag. From a security efficacy point of view, I have not seen anything that's been as good as CrowdStrike and I've seen a lot them.

The initial setup was straightforward. I've seen rollouts where a thousand could be rolled out in an hour. So it really is quite straightforward. It is simple. It doesn't need the back end that a lot of your other endpoint security products need where you need to install a lot of servers on-site before you can get the solution in and working. From prerequisites and so forth there's very little that you need. It really is simple and quick.

My advice to anybody considering this is: Do it. If somebody really wants to implement and they've already seen that they've got a need, I believe everybody's got a need, and that they've got budget and total for it, my advice would be to do it. Get it implemented. Any of the traditional antivirus solutions or endpoint protection solutions see about 50% of what goes on, on the internet. People who don't have CrowdStrike or a decent competitor, they are blind to 50% of the problem. You cannot manage what you cannot see. My advice is to do it.

I'd rate it an eight out of ten. Not a ten because the price point is not good. It really is an expensive product in the South African market. And they need people in our country. Their partner program isn't yet where it should be. They need a lot of work and there's a lot of improvement needed. But in terms of the technical and the security behind the product, it's a kick-ass product.

I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware. 

CrowdStrike Falcon Complete also shows the levels of the rights for both PCs and servers. It also checks the threats and all the attacks on the internet. I also like the console, the interface, the reports, and the dashboard. It's a good product.

It would be better if they offered other language options. It's only in English, and in Latin America, we mostly speak Spanish.

CrowdStrike Falcon Complete is scalable. It's good because you only pay for what you need. If I need 100 agents or if I want to scale to 500, I just have to pay for it because the solution is in the cloud. The companies pay for the users they need.

Technical support is good. The company also offered training for resellers.

The initial setup is easy because of the admin login on the platform. You just send the link to the end-user, click it, and set up the agent. It's that easy. It takes about five minutes to deploy this solution.

I would tell potential users to uninstall other antivirus products before installing this solution. If you don't do it, it will affect its performance. 

On a scale from one to ten, I would give CrowdStrike Falcon Complete a nine.

I use Falcon Complete to detect vulnerabilities in our clients' infrastructure.

Falcon Complete's best features are its detailed reporting and user-friendliness.

The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post.

I've been using Falcon Complete for a year.

Falcon Complete is very stable.

The initial setup is straightforward, and deployment takes between a day and a week.

We use a third-party or client team.

I would rate Falcon Complete as nine out of ten.

The most valuable features of  CrowdStrike Falcon Complete are the CWP protection and the integration with SIEM.

We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers.

I have been using CrowdStrike Falcon Complete for a few years.

CrowdStrike Falcon Complete has stable security.

I have found CrowdStrike Falcon Complete to be scalable.

We have needed to create a service request with support. It took them to solve one incident three days. They could be quicker to resolve problems. However, they proved a typical level of support that other companies have.

I would rate the support from CrowdStrike Falcon Complete a three out of five.

The initial setup was simple.

There is a standard license to use CrowdStrike Falcon Complete.

I rate CrowdStrike Falcon Complete a nine out of ten.

We use the solution for security.

I have found AI technology most valuable in the solution.

I have been using the solution for the last two months.

My customers have not had any issues with the stability.

We have a customer that has 8,000 users. The solution is suitable for large size companies, it scales well.

The technical support is good. However, the technical support is outsourced to India which causes some language barriers. I am not sure if this is still an issue, they might have allotted more suitable representatives.

The installation can be complex depending on the type of environment the solution is installed in.

We do the implementation of the solution.

There is a license for this solution and everything is included. However, The price of the could be lower.

I rate CrowdStrike Falcon Complete an eight out of ten.

It is an endpoint protection product. It has a very good reporting engine and dashboard. It has a good set of endpoint controls. 

It provides an effective set of protections. When we throw malware and stuff like that at it, it is able to stop them.

The downside that we see with CrowdStrike is that it is not part of a broader ecosystem. It is an endpoint product. They don't sell firewalls or a broader cybersecurity ecosystem.

Some of the behavioral detections could be more robust. It does a good job of stopping common tools and techniques, but when it comes to using Windows utilities, such as PowerShell, etc, it doesn't stop them. These are some of the things where we have been able to get past it. An argument there can be that these are administrative tools, not malware, so maybe it is not its job to stop it, but we see some of the competitive products doing a very good job of detecting behaviors as opposed to malware.

I have been using this solution for about a year.

It is stable.

It is scalable. We haven't run into any scalability issues

I would rate CrowdStrike Falcon Complete a nine out of ten.