CrowdStrike Falcon Complete MDR Reviews

We provide service to our customers based on their XDR requirements, such as multi-platform solutions or whatever they have. We use the solution to provide security for those integrated solutions and service their XDR platforms.

CrowdStrike Falcon Complete will reduce the cost of an IT team. You just download the agent and install the license. It's as simple as that.

Also, because of the prevention the solution provides, our clients can see the threats and they can prevent them at the initial stage.

The XDR features are the most valuable in the solution.

And it is very easy to manage the licenses centrally because these are cloud licenses. There is no need for manual data reports. If the internet is connected, the updates and everything can be automatically downloaded, and they can just click and monitor things.

I would like to see them introduce DLP.

We are a partner for this solution and we have been working with it for more than four years.

The stability is fine. We haven't seen any issues.

We used to use McAfee and Kaspersky. We switched because CrowdStrike has very user-friendly licensing for both the customer and the partner.

We haven't seen any challenges at the time of deployment. It is a cloud solution and is deployed per our customer's requirements. For example, if the customer has an Azure environment, we deploy it for Azure. And if they have on-prem services, we deploy it for those services.

Most of the time it is a remote implementation.

We have not seen any challenges regarding its maintenance.

Our clients definitely see return on investment from CrowdStrike.

The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro. In the Indian market, it is 10 percent higher.

Instead of maintaining on-prem licenses, we suggest CrowdStrike for better performance and better prevention of threats.

It's an endpoint detection and response tool. I am using its latest version.

It improves our security posture.

Its ease of use is valuable. Nothing is left to you.

Its price and integration into a pre-existing process could be better.

In terms of features, I'm quite happy with where they're at the moment in their roadmap as a company.

I have been using this solution for four years.

It's very stable. I'd rate it a ten out of ten in terms of stability.

It's scalable. I'd rate it a nine out of ten in terms of scalability. It would be a ten if it was cheaper.

In my organization, there are 100 users, but we have also deployed it elsewhere. They have over 10,000 users. It goes on every device irrespective of the role.

They're good on official channels and non-official channels.

We were using another solution. We switched because of our partners.

It's easy as long as you've got something to deploy on LAN. Otherwise, it's a bit of a pain. For me, it took less than 10 minutes.

I installed it on my own. One person is enough for its maintenance.

It's expensive. Its price varies because it's a modular solution. I'd rate it a six out of ten in terms of pricing.

Overall, I'd rate it an eight out of ten.

CrowdStrike Falcon Complete is used for EDR and security.

The most valuable feature of CrowdStrike Falcon Complete is endpoint detection and response.

Ι have been using CrowdStrike Falcon Complete for approximately one year.

CrowdStrike Falcon Complete is a stable solution.

The scalability of CrowdStrike Falcon Complete is good.

There are approximately 200 users using this solution in my organization.

The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language.

I rate the support from CrowdStrike Falcon Complete a three out of five.

The initial setup of CrowdStrike Falcon Complete is straightforward.

I rate the initial setup of CrowdStrike Falcon Complete a four out of five.

We used a consultant to do the implementation of CrowdStrike Falcon Complete.

We have approximately five engineers doing the maintenance and support.

There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive.

My advice to others is this solution is good for finding security beaches in systems.

I rate CrowdStrike Falcon Complete an eight out of ten.

We use CrowdStrike Falcon Complete for the management of endpoints, which are located onshore and offshore. 

CrowdStrike Falcon Complete is mainly for endpoint protection, and we used it alongside Microsoft Defender, to secure our assets, which are either domains or newgroups.

CrowdStrike Falcon Complete's most valuable features are efficient dashboards and their ease of management.

The improvements needed for CrowdStrike Falcon Complete are in the way the agent updates. The overall management of endpoints needs to be better.

In the next release of CrowdStrike Falcon Complete, they should include more security towards endpoints, add device management, and PAM solutions along with their endpoint solutions.

I have been using CrowdStrike Falcon Complete for approximately two years.

CrowdStrike Falcon Complete is stable. If they make any changes in the backend, then they leave their clients with very little choice, they either have to force manage everything or they can be left out.

The scalability of CrowdStrike Falcon Complete is good. We are in the cloud making scalability not a problem.

The support for CrowdStrike Falcon Complete is not good. They take a very long time to respond, it takes 24 to 28 hours for them to get back to us.

I have used previously Microsoft Defender for Endpoints.

Microsoft Defender for Endpoints is a very basic endpoint security solution. I cannot even compare it with CrowdStrike Falcon Complete.

The initial implementation of CrowdStrike Falcon Complete, including the creation of policies and aspects, is fairly easy. However, the only challenge is to roll out the endpoints individually onto all systems. If you have a large network and you don't have an SCCM or any other solution through which you can roll out, it becomes cumbersome. The solution does not come with any auto ruling platform feature.

The price of this solution is expensive compared to others solutions.

I have been using CrowdStrike Falcon Complete a seven out of ten.

The most valuable features of  CrowdStrike Falcon Complete are the CWP protection and the integration with SIEM.

We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers.

I have been using CrowdStrike Falcon Complete for a few years.

CrowdStrike Falcon Complete has stable security.

I have found CrowdStrike Falcon Complete to be scalable.

We have needed to create a service request with support. It took them to solve one incident three days. They could be quicker to resolve problems. However, they proved a typical level of support that other companies have.

I would rate the support from CrowdStrike Falcon Complete a three out of five.

The initial setup was simple.

There is a standard license to use CrowdStrike Falcon Complete.

I rate CrowdStrike Falcon Complete a nine out of ten.

This is a security solution used for its antivirus, endpoint detection, and response capabilities.

There are many different modules with this solution where vulnerability and inventory management can be carried out. The solution has a good dashboard and offers a lot of insights into your systems.

I would like to have the option to deploy on-premise.

I have been using this solution for two and a half years.

This solution is very stable.

Since this is a SaaS, it is very scalable. Based on your requirements, you are able to scale on the fly whenever necessary. We currently have over five thousand users.

I had to contact support for some minor issues and they were able to help us out pretty well.

We previously had a signature-based AV prior to switching to CrowdStrike.

The initial setup is pretty straightforward but can vary based on the individual organization's requirements. You do need to push clients to the endpoints which can take time but the overall configuration does not take that much time.

We used a partner for installation.

We now have two administrators and one round-the-clock manager for maintenance of the platform.

There is an annual subscription.

CrowdStrike is one of the top two EDRs on the market. Since the solution is lightweight, it is able to offer a lot of features and provide you with strong protection against different attacks.

I would rate this solution a nine out of ten.

We have been testing CrowdStrike Falcon Complete but we have not implemented it in our production at this time. However, we have found useful features in CrowdStrike.

CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful.

The vulnerability assessment feature is a great benefit that provides detailed assessments of vulnerability. There are plenty of visualization of the threat; if any attack happens they explain in a visualization how the attack happens, how much the system has been affected, and what is the source. This information has allowed us to make the appropriate action.

CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future.

I have been using CrowdStrike Falcon Complete for a short period of time.

The solution is scalable.

Our customers are mostly large organizations. A recent customer has approximately 15,000 endpoints.

We only raised one case with the technical support and they solved the issue very quickly. Since we only had this one occasion we dealt with the support we are not aware of the consistency of their support.

I have previously used Trend Micro Apex One with Trend Micro Managed XDR.

The initial setup was straightforward. It is easy to install for an end-user system from a third-party application. For a single installation, it can be done with a few clicks of the mouse, it is not complicated, anyone can install it.

We have a team of approximately three that can manage CrowdStrike Falcon Complete from System Center Configuration Manager (SCCM). We do not need to go to every system and install it, all of it can be done through the SCCM.

I would recommend CrowdStrike Falcon Complete to others.

I rate CrowdStrike Falcon Complete an eight out of ten.

CrowdStrike Falcon Complete is used to inform the IT or security analyst if there is something happening inside the endpoint. Additionally, the EDR can take an action by itself if there is something abnormal happening inside the endpoint.

If there is something wrong or not normal in the endpoint CrowdStrike Falcon Complete is very responsive. It will give an alert that is very useful and it takes action automatically. There at times needs to be some manual intervention but it is less often.

The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately.

I have been using this solution for approximately one year.

The solution is stable.

I have found the scalability very good.

We have approximately 1,000 users using this solution in my organization.

The technical support is excellent.

The installation is easy. We can install it through Windows Active Directory, send the files to the end-user to install it, or the IT department can install it remotely. The time it took for the full installation throughout our organization took 35 days.

We have four to five people that do the implementation and maintenance of the solution. 

The solution is priced fairly. For the features you receive, it is worth the money.

I would recommend this solution to others.

I rate CrowdStrike Falcon Complete ten out of ten.