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reviewer1655610 - PeerSpot reviewer
Regional Manager Fortinet at a tech services company with 5,001-10,000 employees
Real User
Easy to use, stable, and simple to scale
Pros and Cons
  • "The possibility of working together in real-time on the same document is the most useful feature for me."
  • "I also use Word from Microsoft Office. Sometimes it's difficult to find some features that are available in Office and not available in Google Docs or are in a different place (if you are more used to Word). We sometimes lose time trying to find certain useability features."

What is our primary use case?

Before I joined Fortinet, we used Google Drive as our main docking share platform. Now I use it to share documents and to collaborate in the same document. It's mostly just for sharing internally.

What is most valuable?

The possibility of working together in real-time on the same document is the most useful feature for me.

The initial setup is very easy.

The solution is very stable. 

You can easily scale the solution if you need to. 

What needs improvement?

I also use Word from Microsoft Office. Sometimes it's difficult to find some features that are available in Office and not available in Google Docs or are in a different place (if you are more used to Word). We sometimes lose time trying to find certain useability features. 

For how long have I used the solution?

I started using the solution ten to 12 years ago. I've used it for a while. it's been over a decade. 

Buyer's Guide
Google Drive Enterprise
September 2025
Learn what your peers think about Google Drive Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

What do I think about the stability of the solution?

I cannot recall ever facing any stability issues. It doesn't crash or freeze. There are no bugs or glitches. It's reliable.

What do I think about the scalability of the solution?

While I have only really used a quarter of the space, it's easy just to pay to scale up and scale out. 

How are customer service and support?

I've never dealt with technical support. I have a colleague that handles everything. Therefore, I cannot speak to how helpful or responsive they are. 

How was the initial setup?

The initial setup is simple. It's straightforward and not overly complex. 

What's my experience with pricing, setup cost, and licensing?

I currently only use the free version. You can pay for more space on the drive if you need to.

In the past, I used the Enterprise version and we did have to pay for that. If you wanted to upgrade from free to Enterprise, there would be a cost involved, and, depending on how much you used, the price would rise. 

My understanding is that it is more expensive than Microsoft Teams

What other advice do I have?

I'm just an end-user.

I'd recommend the solution to others. It's easy, it's free, it's almost integrated with the contacts of Gmail, and you can add comments and automatically send notifications to the participants in the documents. It's integrated with other Google platforms. On top of that, it is easy to understand how to work with it. 

I'd rate the solution at an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1645671 - PeerSpot reviewer
Technology Consulting Department Manager at a tech services company with 201-500 employees
Reseller
Easily accessible from anywhere, whether for emails or applications
Pros and Cons
  • "I can check emails from anywhere, and use the applications wherever I am."
  • "It's become difficult to fit everything in one window."

What is our primary use case?

We are partners and resellers of Google Drive Enterprise. I'm a technology consulting department manager.

What is most valuable?

I've been using Gmail for such a long time and I'm really familiar with the interface. In terms of my work, I'm able to check emails from anywhere, and I can use the applications wherever I am.

What needs improvement?

They recently updated the email under 'interface' and I can't fit everything in one window. For example, I'm checking an email and half of it opens on the right side and you can't really read everything. The recent update is not really great for me because I'm used to having the space I need. I can't really minimize the chat box so I can read the emails wholly. There are so many things in the window, you can't really see it all and have to open a new window just to get access to the entire email.

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

This product is stable. 

How was the initial setup?

The product doesn't require any implementation, it's browser based.

What other advice do I have?

I would recommend this product even though I have trouble reading everything. 

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Google Drive Enterprise
September 2025
Learn what your peers think about Google Drive Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
reviewer1523082 - PeerSpot reviewer
Content strategist at a tech services company with 11-50 employees
MSP
A stable and secure solution with good integration
Pros and Cons
  • "The solution is absolutely stable."
  • "The Google Sheets should have more functionality."

What is our primary use case?

In the organization, people are working on the teams. They can share the documents and work on them simultaneously. 

What needs improvement?

The Google Sheets should have more functionality. 

For how long have I used the solution?

I've been using Google Driver Enterprise for a year.

What do I think about the stability of the solution?

The solution is absolutely stable. 

How are customer service and technical support?

I have not really had experience with tech support. 

Which solution did I use previously and why did I switch?

I did not use another solution prior to Google Drive Enterprise.

How was the initial setup?

I am not in a position to comment on the installation. 

What other advice do I have?

The solution is good. It does everything one needs.

It is a cloud-based solution.

I am fine with the integration the way it is. I feel it to be sufficiently secure. I don't see any problems with it, not with the storage or with the extent to which it is user-friendly. 

The solution works all right for me. I have not faced any problems in which I feel something to be missing. 

I would absolutely recommend the solution to others, for sure. 

I rate Google Drive Enterprise as a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1487766 - PeerSpot reviewer
IT Systems and Infrastructure Manager at a tech services company with 201-500 employees
Real User
Provides a secure backup service; somewhat lacking in customization
Pros and Cons
  • "Provides a secure backup to my data."
  • "The product lacks customization."

What is our primary use case?

My primary use case of this service is for storage. I have a package and I use it to synchronize my data and to keep a backup for my device and mobile phone. I'm an IT system and infrastructure manager, and a customer of Google Drive. 

What is most valuable?

The service gives me the confidence of knowing that I have a backup copy of all my data and it can be accessed at any time. 

What needs improvement?

The service could be improved if it could do more customization, because the model inside is pre-defined and there is no customization. I'd also like to see an extension of the packages because the first two packages have minimal space. The next release should have more customization and more storage for the packages.

For how long have I used the solution?

I've been using this service for 18 months.

What do I think about the stability of the solution?

This is a stable product. 

How are customer service and technical support?

I haven't contacted technical support. I'm using a very limited part of the server, it's only storing data. 

Which solution did I use previously and why did I switch?

I previously used Dropbox to store data, but when I had the option to move, I decided to go with Google Drive and not continue with Dropbox.

What's my experience with pricing, setup cost, and licensing?

This is not an expensive service. 

What other advice do I have?

I would recommend Google Drive Enterprise, especially for Android users. It's the most suitable application or service.

I rate this service a seven out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Amira Youssef - PeerSpot reviewer
Server Administrator Coordinator at Cairo American College
Real User
Top 5
Helpful support, feature-rich, and they continue to enhance the product
Pros and Cons
  • "This solution has become an enhanced product over the years. It is more stable and they keep adding features."
  • "It's a cloud-based product that is stable and secure, but I would like to see more security features added."

What is our primary use case?

We are using this solution for sharing documents, and we are using Google Meets for eLearning.

What is most valuable?

All of the features are valuable.

This solution has become an enhanced product over the years. It is more stable and they keep adding features. We are happy with it.

What needs improvement?

It's a cloud-based product that is stable and secure, but I would like to see more security features added.

For how long have I used the solution?

We have been using Google Drive Enterprise for 11 years.

There are no versions.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable product.

We are syncing it with our LDAP for all of the school, the staff, students, and parents as well. We have approximately 3,000 accounts on it.

How are customer service and technical support?

This is not my area, but my colleague has had contact with technical support often and they always been very helpful.

What other advice do I have?

I would recommend this solution to others.

I would rate Google Drive Enterprise a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1420794 - PeerSpot reviewer
Owner at a consultancy with 1-10 employees
Real User
Stable and well-integrated with Google products
Pros and Cons
  • "The integration with Gmail, Calendar, and Google Meet is the most valuable."
  • "The ability to share documents with outside clients can be improved. It is difficult to share documents with outside clients, and that's why I am looking at some other solution. If you use Google Drive, they want you to use all of their Google Suite, but not everybody uses Google Suite for document creation. It is not a great solution if you are working with a company that doesn't use Google Suite."

What is our primary use case?

We use it for general storage and sharing documents. We are using the latest version. 

What is most valuable?

The integration with Gmail, Calendar, and Google Meet is the most valuable.

What needs improvement?

The ability to share documents with outside clients can be improved. It is difficult to share documents with outside clients, and that's why I am looking at some other solution.

If you use Google Drive, they want you to use all of their Google Suite, but not everybody uses Google Suite for document creation. It is not a great solution if you are working with a company that doesn't use Google Suite.

For how long have I used the solution?

I have been using Google Drive Enterprise for less than a year.

What do I think about the stability of the solution?

It is Google. It is stable.

What do I think about the scalability of the solution?

I didn't really have to test that. We have only two users.

How are customer service and technical support?

I haven't used them.

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

It is very well-integrated with Google products such as Google Suite. It is a great solution for non-profits and similar stuff, but when you're dealing with other businesses and corporations that have not adopted this solution, it doesn't play nice.

I would rate Google Drive Enterprise an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Analyst at a tech services company with 1,001-5,000 employees
Real User
Extremely accessible, easy to use, and very stable
Pros and Cons
  • "Google has a lot of tools. They are really useful and they are really simple to use."
  • "In the free version, managing the files and folders and data is a little difficult."

What is our primary use case?

I typically use Google Drive and some other tools that are included such as Google Slides, Google Docs, and Google Sheets.

I mostly use it for sharing documents at work. For example, in my team, we want to share all templates on the documents we need to create. We also share pictures that we might use for marketing. Personally, I save all the documents of my project as I work on them, sometimes from home, sometimes at work, and I need to access them from everywhere. I have some projects in some folders and I save all of my documents in my Google Drive. 

I mainly use it for everything related to the saving and sharing of documentation.

What is most valuable?

The most important thing about Google Drive is that it's accessible from everywhere. 

It's free if you use under 15 GBs, however, for me, that's enough. 

Google has a lot of tools. They are really useful and they are really simple to use.

google docs is the most valuable feature for me.

What needs improvement?

In my job, we don't have any special challenges using Google Drive. We use it easily, however, we only use it personally and to share our documents. 

We have never used, for example, Google Workspace and other products. In the free version, managing the files and folders and data is a little difficult. It is a bit improved in the Workspace version, however, I have never tried it. That's one of our main challenges when it comes to using Google Drive - managing the files and access. For example, somebody could just access it to view it, or somebody could access for editing in both cases without permission, and that's our challenge right now.

Once you move off of the free version and go to the enterprise solution, it can get quite pricey.

For how long have I used the solution?

I've been using the solution for more than a year at this point.

What do I think about the stability of the solution?

The solution is very stable. I've never had issues with it crashing or freezing. It works quite well.

What do I think about the scalability of the solution?

The solution is quite scalable. You can use 15GBs for free, and after that, you can scale up.

In our organization, everybody uses it, and we're more than 50 people at this point.

In the future, we'll continue to use it and most likely increase usage.

How are customer service and technical support?

I've never had to reach out to support due to the fact that everything is so stable. We haven't had any issues to speak of. Therefore, I can't speak to their knowledge or responsiveness.

How was the initial setup?

There's no installation needed at all. You simply sign up and log on.

What's my experience with pricing, setup cost, and licensing?

I simply use the free version of the solution. There's no cost at all in terms of licensing.

Once you move up to the enterprise level of the solution, when you have to pay, it's a bit pricey for us in my country.

What other advice do I have?

We're just a customer.

I'm not sure which version of the solution I'm using. I believe it is the latest.

For cloud computing and other things, I have never used Google Drive due to the fact that I don't do cloud computing.

One of the reasons that I use Google Drive is that I used Gmail for more than 10 years. Therefore, when I had to choose a cloud storage soulution, I selected Google Drive as I had experience with it and it was really easy to use and it was accessible all the time.

In the past, I have recommended the solution to others, and I will continue to do so. It's a good platform and has excellent tools for teaching and education in particular. I would recommend it, especially for education, and for teachers and students.

Overall, I'd rate the solution nine out of ten. For a free version of a product, it's great and does basically everything we need it to do.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1307676 - PeerSpot reviewer
Project Manager at a consultancy with 1-10 employees
Real User
Good file sharing, but it needs better integration with other environments
Pros and Cons
  • "The most valuable feature is the ability to share files."
  • "I would like to see better integration with Google Docs, the Google landscape in general, and other environments."

What is our primary use case?

I used this solution for holding data files and sharing them. I stopped using it because I did not like being constrained within the Google environment.

What is most valuable?

The most valuable feature is the ability to share files.

What needs improvement?

I would like to see better integration with Google Docs, the Google landscape in general, and other environments.

For how long have I used the solution?

I have been using Google Drive Enterprise for about three years.

What do I think about the stability of the solution?

I didn't experience any issues with stability.

What do I think about the scalability of the solution?

This is a scalable solution.

What other advice do I have?

I think that Google Drive Enterprise works for a lot of people but it didn't work for me.

I would rate this solution a four out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Google Drive Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Google Drive Enterprise Report and get advice and tips from experienced pros sharing their opinions.