Office 365 Reviews

My primary use cases are for Word: 

• I write memos
• PowerPoint 
• Pitch decks
• Excel
• Financial models.

I like all of the features. 

In terms of improvement, a better help bar would be good. I find it's generally not very helpful and I have to search online.

I have been using Office 365 for twelve years. 

It's stable.

It's easy to expand and add new things like Google Docs and new PowerPoints.

I use it all the time. 

The initial setup was straightforward. The process was short. I did it myself. 

In the next release, I would like to have a more intuitive tutorial.

I would rate Office 365 a ten out of ten. There's nothing else like it. 

We use it primarily for collaboration across teams. We use it to collaborate either via email or we use Teams quite a lot. For all of our meetings, we are now using Teams. Then we use the planner boards and things in Teams as well for keeping track of the work that we need to do.

It's nice that it's an all-in-one solution and everything is all in one place. 

You can have your meetings, your meeting history, you can record meetings, you've got a place for meeting notes, you can create your task board, or have planner boards, or you can use other tools like Trello within Teams. 

Just the integration that it gives allows us a lot of different other platforms in basically one place, and it's good to have everything at our fingertips if and when we need it.

The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question. 

What I don't like is that not all of the capabilities exist on a chat. You have to have a Teams channel to use, for example, a planner. It would be nice if I could still use a planner board on a chat.

We've been using the solution for more than a year.

The stability of the solution is very good. We use it extensively and have run big meetings with lots of people. It has never crashed or froze on us. There aren't bugs or glitches. We've been quite satisfied with it.

In terms of scalability, we haven't had any issues. We've been using it quite heavily over the last couple of months with lots and lots of people running different meetings at the same time, and lots of people in a single meeting. We haven't had any issues so far in terms of scaling the solution in that sense.

We've got probably about 5,000 people in our organization using it and they vary from technical IT teams to our business unit is across different areas, like marketing, finance, HR, etc. Pretty much the whole organization is using it. I don't think we could possibly increase usage at this point as it's already so pervasive in our organization. That said, we have no plans to move away from it.

If we do have issues, we engage it with our internal support and they would then reach out to the third party support. Therefore, I don't know what that support looks like.

We still use Office, or Outlook, for emails. Previously we used that and then we used Slack for collaboration instead of Teams.

Teams obviously has more integration with other tools. Slack had the chat capability and it allowed us to have meetings, however, it didn't record meetings and it didn't have a meeting history section. You weren't able to see everyone in the meeting. Again, you didn't have the planner boards and all the other widgets that you can integrate with from a Team's point of view. Teams is more usable and has a lot more features. It's just one place where everything's captured. When we'd use Slack and we'd use Trello, they were separate tools, and information was in two different places. Teams basically gives you Slack and Trello together, along with so many other things.

The initial setup is not complex at all. It is very straightforward, in my opinion.

Our central team rolled it out, therefore I wasn't part of the deployment process. I'm not sure how long it took to roll everything out.

I'm not sure how many people are needed to maintain the solution.

I do know our central team rolled it out, however, I'm not sure if we brought on any outside help.

I'm not sure how much our organization pays for licensing.

We're just a customer. We do not have a partnership with Microsoft.

I'm not sure which version of the solution we are currently using.

I'd recommend this solution to other organizations.

I'd rate the solution eight out of ten.

We primarily use the solution for office communication.

Everything about the solution is useful.

Outlook is great. We like that there's SharePoint connectivity. The OneDrive is amazing. 

I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools. 

It's great that there's also one single sign-on and all features are available.

I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app. I would prefer it as separate options (advanced vs basic). Currently, it is all bundled in one big product and it's confusing.

I've been using the solution for three years at this point.

The stability of the solution is good. The functionality is never affected by bugs or glitches. It doesn't freeze or crash. After using it for more than two years, we haven't had a problem.

The scalability of the solution is good. We've never had any issues with it.

Although we haven't contacted Microsoft's technical support for this solution, my past experience with them was largely positive. Generally, they are very quick to respond if we need help.

The initial setup was not complex. It was very straightforward. We were online in a matter of minutes.

Deployment has taken about two and a half years.

We didn't need the assistance of an integrator or reseller to help us set anything up. It's cloud-based so it's easy.

I'd recommend the solution to others. They should just take the product and start using it. It's fantastic having everything in one place.

I'd rate the solution ten out of ten.

Our primary use for the product is for performing office tasks like word processing for critical business staff. I work with the product mostly from the administrative side but also have experience using the product itself.  

Email transmission has greatly improved since we migrated to office 365 , collaboration with SharePoint and Teams  has increased users productivity, downtime is minimal and I.T management is very minimal hence we can concentrate on other I.T tasks. 

The thing I have found most valuable is that the product is quite simple for end-user so there is not much reason to use the product support. The support for users is good and adapting the product from the user's perspective is quite easy.  

The uptime of the solution is quite good, I can say it has about 98 to 99% uptime.  

The product is also easy from the standpoint of administration, especially for the IT team. We have good control over who has access to the program components and what parts they can use. In terms of the IT team, it makes our work quite easy. We do not need to spend too much time monitoring the solution because it is quite good.  

Security-wise, it is also good. There is multi-layer authentication which I think is good from a security standpoint.  

And finally, the reporting is also good.  

One part of the suite that can be improved is their online applications. Those are quite limited compared to the desktop applications and this can make them more difficult to use. That is one area of improvement that Microsoft should address.  

The cost is a big challenge. It is really quite expensive and puts quite a strain on our budget. Because of that, we have to set a limitation on the use of the online application and the distribution of user licenses. If the pricing were more friendly, we might want to get more people using the product.  

The pricing is really the key feature that holds us back from making more and better use of the product.  

I have been using the product for about one year.  

The product is very stable. We only have very rare issues when something goes wrong.  

The scalability of Office 365 is quite good. The cost of the licenses is the main issue when it comes to scalability, not the product itself. We have to try to balance the number of licenses according to the most critical users.  

We do plan to increase usage over time since the company will always grow. As the number of critical users increases, we will need to purchase more licenses.  

So there is the possibility of changing the number of licenses we are using and that would be all we need to do to scale usage with some very minor attention to security issues.  

The technical support is good. Probably the best thing about tech support is that we do not need to be involved with them because the product is stable.  

We previously used on-premise Exchange server , the solution was good but administration of the solution was very time consuming , security was a key concern and downtime was very frequent. 

The initial setup was okay. It was not too complex, but it also was not as straightforward as it might have been.  

We implemented through a Microsoft vendor and their expertise is very good.  

We find that the licensing costs are high enough that it makes us restrict the number of users in our organization.  

We evaluated G-Suite 

The advice I would give to others who are looking into implementing Office 365 is that this solution is a good one for anybody needing a scalable, stable solution with good uptime.  

It is virtually a worry-free solution especially from the standpoint of IT administrators.  

On the scale from one to ten, with one being the worst and ten being the best, I would rate this product as a nine-out-of-ten. I would rate OneDrive as a nine as well.  

My primary use case is for preparing presentations to teach, often on PowerPoint.

I don't distinguish them much at all from what I can get to, just with normal software installed at the desktop. For example, the tool called OneNote, I have not used it because I don't see the need to.

In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it.

It can be complex in the beginning. 

It is on my HP, I've been using it for over 10 years. I don't actively use it. When I log into a faculty, the user interface takes all of us through a portal where Office 365 is the access to Office software. For regular desktop use, I've been using it for three years because I have it on my HP laptop. I am currently using it.

It's on the cloud because no matter what I did with it, saved files would be available on different machines, and sometimes it would be a way to work on PowerPoint and then pull them from that environment when I was at school.

I haven't seen it fail, in any kind of regard.

I didn't use anything that's similar to it. Just a device where all of the software has been individually installed.

The initial setup was not too complex. 

It didn't take any time. It just happened to be working from when I first connected, I did not have to do anything.

On my HP laptop, it came with the computer and it was supported by acquiring a license. I update with a license through Best Buy, for the software itself for the MS Access or for Word. Now with my school, the only way to be aware of Office 365 is when logged in as a faculty. Then we're using the software that they have provided and it's through a connection. It's not on the machine.

Learn a bit before you try to use it. If you are going to experience the best features of it, get to know it first. Don't just ignore it.

I would rate it a six out of ten. I use it minimally.

I like quite a few of the applications included in the solution, including OneDrive as well as Teams. 

The solution offers all of the Office features, that we have access to and can use whenever we need to. 

The solution can be accessed from anywhere. You don't have to be in the office or at your desktop to use it.

The solution is quite intuitive and easy to use.

I'm not sure if there are areas of improvement. For us, it's working quite well.

I've been using the solution since the original launch of the product itself. I'm not sure how long it's been. I believe it's been about ten years or so. It may have been since 2011.

The stability of the solution is great. We don't have any bugs or glitches. We don't have it freezing on us. It's reliable.

The scalability is okay. However, we have such a large organization, and because IT has to enact it, it takes a while to do each one by one. In order to scale, a company simply has to buy more licenses, so, from that perspective, it's easy. 

I never deal with technical support directly. We have an in-house IT department that we go to when we need help or have issues.

For example, iinitially I had some issues with the setup of Office 365 on my mobile. However, it wasn't an Office 365 issue. It was all due to some of the company's internal security policies. Our own IT team procured the licenses, so they dealt with the issue, meaning I never had to actually go back to Microsoft for that or make a call to them.

The initial setup was not complex at all. It was easy for our organization. The implementation is something that is taken care of by the end user's IT team, so I didn't actually handle it myself. Once it's set up, it is easy to use. It's not very difficult; everything is clear. Once you start using it, you'll see it's a very good tool.

We're just a customer. We don't have any business relationship with Microsoft.

We're using the latest version of the solution.

I'd recommend the solution. It's very easy to use and extremely practical. We find it quite useful within our organization.

We don't use any comparable products, so it's hard to rate the solution in comparison to alternative offerings, however, generally, I'd rate the product nine out of ten.

I am a business consultant and have worked in business continuity for about eight years. I work for factories, banks, government, and other organizations. I use different methodologies that depend on the customer's requirements.

I have found that Office 365 is one of the best tools for business continuity, for small companies.

Many of the features in Office 365 are good, but I think Excel is a very good tool. Excel is good at processing data in small volumes. 

Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs. For example, if the user has their focus on a different sheet, one that you do not expect, then the program begins to behave unexpectedly. This means that you cannot use relative paths, and you have to use absolute paths. Microsoft could issue warnings if you are programming in a way that might have side effects.

There is a problem with the Microsoft Office documentation in terms of undocumented features. When you are programming and there is an undocumented and unexpected behavior in the background, it can be very painful to find the bugs.

The stability depends on what you expect from the solution. For example, I have had some bad experiences with macros in the cloud version, and I am in the process of figuring out why. Simple macros seem to work well when it comes to storing data in the cloud.

We use Excel to do business continuity for small companies, with perhaps one hundred employees. There are usually four or five people who need to use the tools.

For larger companies, with use other tools because it is easier to manage.

We have not dealt with technical support because there are no issues that we could not solve using the knowledge base.

The initial setup is simple. Once you enter your license key it is done. An unskilled person with no IT background can install it.

Microsoft Office is a basic tool in consulting. I have implemented macros, specialized Office tools, and applications for it using Visual Basic. I usually need to design tools for our clients, because I want to give them a really good product. It needs to be more than Excel, alone, because it has to be easy to enter data. There are also calculations that happen in the background, and we do not want the client to be harassed by things that they do not need to know.

The mission of the Office is to do small computations. It is a tool for small documents and spreadsheets, and I think it's perfect for what it's meant to be. On the other hand, there is always something that can be improved.

I would rate this solution a four out of ten.

We use this solution for email exchange.

There are several areas that this service can be improved. The email, there are certain features we would like to see improvements from Microsoft, and also there are applications called BlueJeans, and there are certain things.

There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks.

It's very stable.

The scalability is good. More than 700 people are using this solution. Their job titles range from IT manager, network engineer, to corporate team members, there are several staff engineers, everyone.

We have about three people who are directly working with deployment and maintenance.

We were using open source email server entourage exchange, and from there the best option was to migrate to Office 365.

The initial setup was a bit complex because we were migrating to exchange service. 

Deployment took around three weeks to fully migrate everything to Office 365.

We used official applications provided by Microsoft for the migration. There were no other articles used.

Technical support of Office 365 is good.

We are using a particular type of license which allows each item to be priced around 30 dollars per month. There are no costs in addition to the standard licensing fees.

The advice I would give depends mainly on their requirements. If they need to minimize their administration, Office 365 would be an excellent option.

On a scale of one to ten, one being the lowest and ten being the highest, I would rate this product a seven.