Office 365 Reviews

I use Office 365 for communication and file sharing. We use Outlook, Teams, and SharePoint for our tasks.

The features I find most valuable in Office 365 include its user-friendly interface. We use Outlook, Teams, and SharePoint for various tasks, and overall, it is helpful. The solution integrates well with other tools and platforms that we use. The Editors and Designers are also good features of the AI-enhanced services offered.

The mobile phone applications are too heavy and should be lighter.

I have two years of experience with Office 365.

The stability of Office 365 is high. I would rate it between eight and nine.

Office 365 has high scalability. I would rate it between eight and nine.

Microsoft Technical Support is good. I would rate them an eight.

Positive

I did not use a different solution before Office 365. I used other solutions only afterward.

The initial setup of Office 365 is almost straightforward.

Based on my experience, I would recommend Office 365 to other people. I would rate the overall solution around nine.

Hybrid Cloud

Other

We use it to collaborate. We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints. 

We are also using Microsoft Bookings to have calendars and automatic booking with people. At the moment, we are also using Microsoft Flow to be able to integrate between our CRM and SharePoint.

It's a very good suite. I did a survey, and our people are very happy using Microsoft.

The price is getting more and more expensive. They increased the price recently.

We are thinking about the way we are using our ERP and our CRM. The integration with ERP is not so good, but mainly due to the ERP, not due to Office. For integration with CRM, we are using Pipedrive.

The phone systems are expensive at the moment. The integration with mobile services is not so good. It's coming, but they could improve a lot.

I have been using this solution personally for many years. My company moved to Office 365 in September.

It's magic. We had many issues with our previous open source solution Nextcloud, and now we rarely have any incidents. Those who are using this solution in my company are very happy with it.

We installed the solution by ourselves and encountered some issues. We had some questions for technical support and they provided the answers, so it was quite efficient.

I would rate them a 5 out of 5 because they were very fast and precise.

We were using the Nextcloud open source tool.

It was quite easy considering our expertise, which was not very high. I trained my team thanks to Wiki and online documentation. It was okay. We did not use any partners.

We did the installation in-house.

For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license.

We are planning to switch from Office 365 to Microsoft 365, because we will deploy the security part and the configuration management part with Microsoft Defender and Intel.

I would rate this solution 9 out of 10.

Some people might be disappointed with this solution because I discovered that for my team, it wasn't so easy for them to use at the start. I provided all the links for online training for Microsoft, but sometimes when we have new people, they don't know. The training is really well done. Everybody's able to manage and to use it after following the online training.

We are using Office 365 mainly for emails, document storage, SharePoint, and the Power Apps to build our own in-house applications.

The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point. 

I have been using Office 365 for approximately two years.

Office 365 is stable.

We have found Office 365 to be scalable.

We have approximately 25 people using this solution in my organization. All of our departments are using it.

The organization is growing rapidly, as we onboard more users, we'll be using Office 365 a bit more. We typically recommend Office 365 to our clients. The feedback that we have received from our clients is it's a solution they're willing to stay with.

Support Office 365 is at a high level. Any time I have an issue, support is always there. Whether it's by email or call back, the response is very prompt. I usually receive my issues resolved within less than eight hours.

I rate the support of Office 365 a four out of five.

The setup of Office 365 was straightforward because I'm the one who did the initial setup as my background is in web dev. Additionally, starting the configuration was pretty easy for me.

A hybrid deployment of Office 365 took approximately two days to have all their emails migrated and everyone up and running.

We did the implementation in-house.

We have a license to use this solution. We have an E3 license which covers many different solutions.

We have evaluated other solutions and we settled on Office 365 because of the stability and flexibility.

Office 365 itself is very organization-friendly,  if you're an organization that is looking for a solution that will sort out all your office problems, then definitely it's a solution that you'd be looking for.

I rate Office 365 an eight out of ten.

Public Cloud

Microsoft Azure

I use Microsoft 365 for the office package and Teams for calls and meetings. With Microsoft 365, I use applications like Excel, Word, and PowerPoint.

The most helpful feature I find in Microsoft 365 is the use of AI features, like Copilot, which allows for creating PowerPoint presentations through AI. It can increase efficiency, for instance, by enabling automated summaries in Word documents for different roles. This provides significant time savings and boosts productivity overall.

There could be an easier way to find features in Excel. For example, implementing formulas could be made simpler by improving feature discoverability.

I have been using Microsoft 365 for three years.

Sometimes with Excel, if different Excel files are related and access to one is unavailable, the Excel file in use may collapse. This means some data cannot be seen, which is a stability issue.

I have never contacted Microsoft's support because my company's IT team handles any issues I face.

I only work with Microsoft tools.

I find Microsoft 365 to be cost-effective, and it offers good value for the price paid.

I would rate Microsoft 365 a seven out of ten. I would rate Office 365 a seven out of ten.

On-premises

I utilize the product in multiple ways. I am using SharePoint, OneDrive, Word, Excel, PowerPoint, and Outlook.

Office 365 is reliable and enhances productivity by allowing my team to use the same documents with multiple versions. The Outlook calendar simplifies meetings, and Teams improves communication. The uniqueness of working on the same file together is valuable as it prevents missing any information, and encryption and multi-factor authentication are crucial for security.

The language feature in Copilot for Arabic specifically needs more machine learning enhancement, and the tables in Microsoft Word need to be more flexible, similar to those in Microsoft Excel.

I have been using Office 365 for about two to three years.

The stability is very high.

Office 365 is very scalable.

From one to ten, I rate Microsoft technical support as an eight.

Positive

The initial setup went very smoothly and very fast.

As we are an educational organization, we think we have a very big discount, but I do not know the price.

During the conversation, Google is mentioned as a competitor.

I rate Office 365 as a ten for teamwork and a nine for overall work. I suggest providing advice to someone from Mars if they decide to use Office 365. I rate the overall solution as a nine out of ten.

Hybrid Cloud

Other

We use Office 365 for documents, like Microsoft Word, PowerPoint Excel, and Teams.

Microsoft Teams helped us to collaborate more. We use the call feature to communicate with colleagues, and the document sharing feature is a secure way of sharing through the cloud.

We use it more for Word, Excel, and PowerPoint. With the addition of Teams, which is an added feature that I like. 

In terms of the most valuable feature, I use Word, PowerPoint, Excel, and Teams, but Teams is new for me.

Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365.

In the next release, I would like for Office 365 to be more of a finished product. It should have the ability to place calls and do system messaging. Those would be good improvements.

I would also like for the license to include a video cloning feature.

I have been using Office 365 for five years. 

I never contacted Office 365 support because we have our IT support person who resolves any issue we face.

The initial setup for Office 365 was straightforward.

I deployed Office 365 in my machine. The deployment was really straightforward and took just half an hour.

Before choosing Office 365, we didn't evaluate other options, because we've been using Microsoft Office products over the last decade. Microsoft Office is the preferred choice here in my country.

We purchased the Office 365 license for 40 users. The solution is deployed in a single location. We are only 55 people in the office.

My advice to others looking into using Office 365 is to go for it because it's an all-in-one solution that they can use for collaboration and other things.

My rating for Office 365 is eight out of ten. I would give it a ten if the bandwidth issue was solved because currently it uses up a lot of bandwidth, plus if they added more features to it.

Public Cloud

We use Intune to have control over all our Windows units, to enroll packages, update software, and manage all Windows platforms in Denmark and Norway.

I use Outlook, Excel, and Word as the primary tools within Office 365. I have used automation and flow to enable a few simple tasks to learn how it works, but I have not enabled them at a high level yet. I am also experimenting with CoPilot in collaboration with AI solutions like ChatGPT.

It is difficult for me to access actual experts quickly as Microsoft support is slow.

I have been using the Mobile Control platform from Soti since 2016.

Microsoft's technical support is slow when addressing issues directly.

Positive

Before using Soti, I was not working with any other Enterprise Mobility Management tools.

I was initially using Soti based on a perpetual license, but now I must move to a cloud solution due to changes in the licensing model. Pricing for Intune as an MDM solution is over budget.

I am considering 42Gears as a potential option because our local vendor, who understands our business well, has it available on their shelf.

I rate Office 365 a nine out of ten. It is comprehensive with its functionalities, and I am not currently missing anything. I do intend to integrate its automation features at a higher level when possible. Overall, I would give Office 365 a nine out of ten.

Other

Our company uses Office 365 for almost all operations, including Office, PowerPoint, Excel, Word, and collaboration with Teams.

Office 365 is popular and easy to use due to its intuitive interface. The collaboration with OneDrive allows us to access anything, anywhere, in the same format across devices, including mobile phones. It is very efficient and helpful for most people.

Office 365 can be too heavy at times. I have had issues with Teams, such as experiencing many blue screens two months ago.

I have been using Office 365 for at least five years.

I encountered connectivity issues specifically with Teams, which affected stability.

Office 365 is clear enough for scaling out, especially with SharePoint.

I have never interacted directly with Microsoft support, as I often rely on internet resources or colleagues for troubleshooting.

Positive

The installation of Office 365 is very easy.

Office 365 might seem expensive, but it is valuable and efficient for our customers. The experience gained is significant for saving time.

We also use tools like Teams and have used Skype and Office 365. Sometimes, we work with GitLab and Teradata.

I rate my overall experience with Office 365 as an eight out of ten. Microsoft products are beneficial and help save time due to their efficiency. I rate the overall solution an 8 out of 10.

Public Cloud

Other