Office 365 Reviews

I work with Excel, Word, and PowerPoint, essentially all applications within Microsoft solutions. These are crucial for data cleansing, data collection, and data analytics in our company, specifically in the banking sector.

Office 365 applications are indispensable for data cleansing, data collection, and analytics. Excel is the main application on every computer at our company, acting as the primary system for formulas, data extraction, and data cleansing across various sectors in Egypt, including banking and real estate. The macro system in Excel allows for creating local applications that assist in processes without incurring additional costs. Moreover, AI integration helps automate formula writing, saving time and enhancing productivity.

Office 365 should be able to handle larger datasets for cleansing, similar to SQL capabilities. Excel can presently only collect around ten thousand columns of data, which is limiting. Performance enhancements in Excel and Word are necessary as they sometimes experience lagging and delays.

I have been working with Office 365 for more than ten years.

Office 365 experiences several performance issues, particularly in Excel and Word, including lagging and delays.

When we need to scale it up or down, Office 365 is found to be scalable without any limitations. It supports around three thousand users across our company.

We escalate our questions or problems within the IT department, and they take action.

The initial setup of Office 365 is very straightforward and easy to manage.

The cost of licensing Office 365 is reasonable. The only issue we face is related to the devaluation of the Egyptian pound, not the pricing of Office 365 itself.

I would recommend Office 365 to others, but I believe it is already widely used. I rate the solution nine out of ten.

On-premises

Our main use case for Office 365 is its use for emails and Teams meetings. We have integrated our Active Directory, specifically through Active Directory Federation Services (ADFS).

The most valuable features of Office 365 for our team include email and Teams. We use calendaring, which plays an essential role in our productivity. Additionally, Microsoft Intune is a part of our usage, albeit it's not directly linked to Office 365. Another beneficial aspect is the integration of selectively using Copilot with Office 365.

I would suggest the inclusion of a data insights feature. In the past, there was a digest that provided insights into time distribution in emails and company mail, such as whom I communicate with most. There should be more relevant insights on the collaboration platform. It would be helpful to have an archive or a dashboard showing how much time is spent on collaborations or meetings.

I have been working with Office 365 for more than five years.

We have not faced any significant downtime. There was an outage about three years ago, but it was resolved quickly and was widely reported. Overall, Office 365 is pretty stable.

Office 365 is very scalable for our company. I would rate it ten out of ten for scalability.

I have used Gmail in a previous company, but now I am used to Microsoft tools and prefer them.

I was not part of the initial setup process, but the onboarding and engagement process for new recruits has been smooth.

Pricing is determined by our company's policy to align with Microsoft. Compared to other solutions, it may be perceived as expensive, though the decision was made at a corporate level.

I have used Google tools before, specifically Gmail, in another company.

Office 365 is a reliable and feature-rich platform. To fully benefit from it, users need to explore its various tools, which enhance productivity. It would be helpful to have a popup or widget providing training tips or news about features, like what used to appear for Windows products. I would rate the overall solution an 8 out of 10.

Public Cloud

Microsoft Azure

We are using Office 365 primarily for Teams collaboration and data sharing. This is mostly for meetings, as they are extensively used in our office.

The features of Office 365 are continuously evolving, but version control, document control, and various SharePoint features are valuable. We also utilize Power Apps to gather the necessary information from various users. The AI-enabled meeting notes feature has significantly improved our productivity. Teams meetings are an indispensable part of daily work for communication and collaboration.

There is no specific area of Office 365 that needs improvement as of now, but it sometimes becomes difficult to find the latest used files. The search functionalities could be improved. Also, the amount of storage available with Power Apps is limited, and more integrations with AI and better search functionalities could enhance its scalability.

We have been using Office 365 for approximately four years. It was a rollout in phases, so it has been a while since its adoption.

I did not personally participate in the deployment process, as it was managed by our IT team.

I would rate the stability of Office 365 an eight. Occasionally, there are hiccups, like issues loading Teams, but overall, it is quite stable.

Depending on use cases, Office 365 could be improved in terms of scalability. More AI integrations and improved search functionalities are needed. I would rate its scalability a seven.

I rate the technical support ten out of ten, as I've never needed to reach out for assistance after years of usage.

Positive

We previously used Skype, but switched to Office 365 for better collaboration, data availability, and accessibility. It's about more than just meetings; it’s about collaboration.

The initial setup experience was somewhere between a seven and an eight. As I didn't undertake the setup myself, I'm basing this on the overall feedback.

Our IT team performed the implementation. It's a large enterprise, so I was not personally involved.

I did not evaluate any other options myself. The IT team may have done so.

I rate Office 365 an eight overall. It enables users to access firsthand information they seek. I would definitely recommend it to similar users. The overall product rating is an eight out of ten.

Public Cloud

Microsoft Azure

I use Office 365 as a productivity tool for correspondence, presentations, spreadsheets, and reporting. My team individually utilizes different functionalities depending on their tasks, such as writing correspondence, emails, reports, and doing calculations and spreadsheets.

The most beneficial aspect of Office 365 for me is its compatibility across companies, ensuring seamless communication and collaboration because the majority of people use the product. While there may not be anything exceptionally special about it, its widespread use makes it necessary. Furthermore, the ease of managing subscriptions allows flexibility in handling workforce changes, such as reducing the number of subscriptions when headcount is lowered, enabling easier management.

I cannot think of any specific features or functionality that needs improvement off the top of my head. Nowadays, the initial setup is much simpler compared to decades ago, though the backend and admin of Office 365 can be daunting. The frequent changes to module names like SharePoint and Exchange Plus can be tough as they make familiar features look different.

I have been using Office 365 for more than fifteen to twenty years.

The initial setup of Office 365 is much simpler nowadays compared to previous decades.

I have not faced any serious performance or reliability issues with Office 365. Even without an internet connection, I can still work with the tools, except for Outlook, which cannot send emails. Overall, there is no problem.

There have been no limitations or scalability issues with Office 365. If there is any increase, I just subscribe to additional licenses.

I seldom consult Microsoft tech support because it is not clearly stated where support is available, or whether it is free or chargeable. Hence, I generally talk to our vendors for assistance. The issues are not major since Office 365 is primarily a productivity tool.

Neutral

I started with Google but found it difficult to keep track of both platforms. I moved to a subscription-based model with Office 365 for a single platform to settle everything.

The initial setup is much simpler nowadays compared to the past decades.

The flexibility offered by the subscription model enables cost savings when reducing the headcount, as I can easily manage the licenses online. This flexibility is advantageous compared to the traditional way of managing software versions.

The pricing is not very reasonable as it could benefit from being more flexible. Sometimes I want specific features that are only available at the next level of subscription, targeting companies with a few hundred or thousand users when those features should be more widely available.

I evaluated Google before switching and found synchronizing email between Outlook and Gmail difficult at first. Early on, Office 365 had just started with cloud services and Gmail was more established.

I would recommend Office 365 because for an environment of our size, there is not much choice. Handling multiple platforms would be a nightmare for us. For a smaller company with just a few employees, Google could work, but for us, having a single platform is preferable. I rate Office 365 around eight or nine out of ten.

Public Cloud

Other

We utilize all the business features like sending emails with Outlook, receiving documents, and providing information with Word. We also handle smaller databases and export and calculate spreadsheets in Excel. Additionally, we use Microsoft Forms for surveys and Power Automate, Power Workflow, and Power Apps on the Microsoft 365 cloud.

One of the most valuable features of Office 365 is the collaboration capability. Multiple employees can work on the same document at the same time, which enhances productivity. This collaboration definitely impacts our efficiency positively and helps in secure document sharing and communication between companies.

I think it would be better if Office 365 enhanced communication about update policies. Providing the possibility to delay or skip updates would also be beneficial.

We have been using Office 365 since 2015, considering our history before migrating to Inario. Our company itself has used it since May 2021. Overall, we have been using it for about nine years.

The deployment time varies depending on company size. For smaller companies, it takes a few hours, but with larger, multi-location companies, it can take two weeks or more due to the need for more configurations and security compliance.

The stability of Office 365 is quite satisfactory. Occasionally, there are minor issues, but nothing very noticeable.

Scalability is straightforward. Licenses are purchased and allocated via Entra, and users are ready to go. Scaling is quite easy, and I would rate it a nine out of ten.

The initial setup is quite easy for normal business use, which I would rate as a nine. However, on the administrative side, more time is needed to configure and check compliance.

The pricing for Office 365 is reasonable, though slightly reducing the cost by ten percent would be welcome.

The collaboration with other companies through Office 365 allows for secure document sharing and access to another company’s data once compliance is met and access is approved. The overall rating for Office 365 is nine out of ten.

Hybrid Cloud

Other

Regarding the use cases for the product, it is used for all documentation purposes and computation purposes.

The complete Office 365 suite is used, and we have recently started using it for designing purposes because Microsoft Designer has launched. It is a great product to have. We also use it for Project Management.

The recent Microsoft 365 integration with Copilot is certainly very useful and effective, specifically for enterprise customers as it provides more than a 5x boost to productivity.

Within this suite, Microsoft Teams is another component that plays a big role. The way Copilot has been integrated into all the suites of the product, including Office suite and collaboration suite, creates a very effective combination that is being productively used within organizations and enterprises.

There is room for improvement to make Office 365 more affordable.

Pricing is the major concern because certain features are also part of some free suites that people are used to using in their daily life, which drives the demand for Office 365. If it would be commercially more viable and affordable for smaller and medium-sized enterprises, their suite would be one of the best suites.

I have been working with Windows for 35 years, which is the same period with Office 365.

The installation is quite easy, rating it 10 out of 10.

The solution is quite stable.

Since it is on-premises, the solution is one of the best and easiest ones, requiring minimal resources for management.

Support for Office 365 deserves nine points out of ten. The support is almost amazing.

Positive

From a productivity perspective, it is certainly saving time, but it is not saving money as similar work can be done with other Office suites available outside.

Regarding percentages and calculating ROI, it is difficult to provide specific figures.

To manage and maintain Office 365, deployment depends on the use cases. The complete suite is not needed on every endpoint.

For example, the Project Management suite is necessary only for PMO team members. Otherwise, just the Office suite is sufficient if they are not looking for the Designer component.

The integration with Copilot is a good example of AI integration. It would be beneficial to have open options to use any kind of AI that is available, apart from only being tightly integrated with Microsoft.

The Office suite can be integrated with many applications.

On a scale of one to ten, this solution deserves a rating of nine.

On-premises

For Office 365, I use it for communication and sharing information with the team, specifically when I have to share big files, so I use Teams because of the limitation in email. For professional communication with customers, we use the email, not chat.

The most valuable features of Office 365, what I appreciate most about using it, is that the interface is very user-friendly and intuitive, especially when they include the Copilot.

The integration with Teams and SharePoint has impacted our project management in an awesome way. We can contact all team members through Teams, and all the information they produce is stored in our SharePoint.

For the Office 365 environment, I believe they have a lot of features already covered, but it just relies on the kind of license that the customer or user has. I don't have any improvements right now.

I have had experience with Office 365 for the last five or six years.

In general, my thoughts on the scalability of this product are that it is very reliable.

I would rate Microsoft support for this product as eight out of ten.

I give it this rating because the protocol is very much the same even when you have an emergency, and you don't have the specific expertise at the first call. They triage the incident, and that's acceptable, but it's not always aligned with the criticality for the business.

Positive

We did not use a different solution before Office 365, nor have we ever evaluated other options.

Regarding the setup, it's not a simple process, but it is not the most complex solution in the market. It depends on the kind of implementation that the customer would prefer to have.

Regarding the return on investment for Office 365 for my company, it is very easy to defend the acquisition against the finance team because the product offers many advantages, time saving, quicker responses, accurate information, and security in the information and procedure.

I don't remember the specific product as that would be a long time ago, maybe I was doing research and asking what the specific product would be.

I'm not technically experienced with EDRs, XDRs, and Privileged Access Management tools as I don't work in the technical side of the product. I work more in the commercial side of the business.

I use Teams as an end user, so I don't have any opinion regarding the backend or technical side of Microsoft solutions, including Office 365, Zoom, or other virtual meetings.

I would recommend Office 365 to other businesses because it is easy to use, very friendly, and common in your environment, with most customers using it, so there's no issue with performance.

Overall, I would give Office 365 a nine out of ten.

Office 365 is used primarily for document management, reporting, and cross-functional collaboration. While our current data volumes are manageable, we complement Office 365 with Power BI for reporting and Azure Data Factory for data processing tasks. These tools help us analyze trends across projects, resources, and operations.

Team collaboration is streamlined using Microsoft Teams and SharePoint. We co-author reports in Excel, integrate links through platforms like Jira, and share updates instantly. This real-time collaboration accelerates feedback loops and reduces delays in communication and delivery.

Office 365 has significantly enhanced collaboration and productivity through integrated tools like Teams, Excel, and Power BI. The cloud-based setup has also improved data accessibility and sharing efficiency across departments.

Seamless Cloud Integration: Eliminates the need for VM-based transformation environments, particularly when paired with Azure Data Factory.

Real-Time Collaboration: Teams and SharePoint enable efficient document sharing and co-authoring.

Power BI: Offers strong visualization and reporting capabilities.

Overall ROI: We’ve seen notable value in terms of productivity and operational efficiency.

A key enhancement would be integrating AI-based prompting directly within Microsoft Word or Office apps. The ability to generate structured content using AI prompts would save time and improve document creation workflows.

I have been using Office 365 for about one and a half years. Our organization recently migrated to it from an on-premises Microsoft setup.

The platform has been reliable. A rare instance of downtime was resolved by Microsoft support within a few hours.

Office 365 handles our current needs well. For larger datasets or transactional systems, integration with platforms like Azure Data Lake would be more suitable.

Our experience with Microsoft support has been positive. Issues were addressed quickly and effectively.

Positive

We previously used on-premises Microsoft tools before migrating to Office 365 for a cloud-based experience.

Our migration from on-premises to Office 365 was smooth and straightforward.

Office 365 is managed internally by our organization under an enterprise licensing agreement.

Office 365 delivers strong value in terms of both cost and productivity gains.

Licensing and pricing are handled by our admin team, and the details are not directly visible to us.

Other options may have been considered, but I cannot recall the specific details.

I would recommend Office 365 to other professionals for its comprehensive suite of tools, strong integration, and cost-effective cloud performance. I rate it 9 out of 10.

Private Cloud

Microsoft Azure

Having the Copilot implemented recently in Office 365, Microsoft has some edge on that.

Having the Copilot implemented recently in Office 365, Microsoft has some edge on that.

Teams and SharePoint are the best features for my team's collaboration in Office 365.

The Copilot integration in Office 365 stands out by providing various different kinds of support to daily users utilizing AI help on other products.

To make it even better in the next release, they can improve the categorization and utilize AI help to suggest mail descriptions and everything to categorize mail in different ways, depending on the priorities of a user, and so on.

They still need to improve their email categorization, and their AI capabilities have room for improvement.

I have implemented Office 365, and it has been already a few months.

We have not faced any issue with the integration of Office 365.

It is already implemented and being used.

I am generally satisfied with my current solution.

I rate Office 365 eight out of ten.

I have another call and meeting in five minutes.

For the Infor product that I am working with, which is a financial application system, all of the accountants love to make their reports and calculations on Microsoft Excel. They use it daily for operations and reports like Income Statement, Balance Sheet, and Profit and Loss. My primary use is mainly for financial processes and reports.

The key features for me in Office 365 are the formulas that I can create and design my own formulas. This includes functions like addition, submission, IF conditions, and concatenate conditions. These formulas allow me to handle any kind of report I need. It's also highly recommended for accountants and financials to use it for presentation or reviewing tables. Excel is integrated with our solution for Infor SunSystems, enabling a seamless workflow.

Enabling macros could greatly improve Office 365. I was making a tool related to Infor called Query and Analysis or Vision, which is inherited in Excel. Through it, I can create a macro, essentially a button executing several formulas in order. Having such a function inside Office 365 would be beneficial for non-technical users to easily create buttons for specific actions, bypassing the need for Visual Basic.

I have been working with Office and Office 365 since 2011.

The deployment of Office 365 is very fast and does not pose any issues.

I have not experienced any stability issues. The product is stable for me.

For me, Office 365 is very good in terms of scalability for my environment.

I have not needed to contact Microsoft support because the product is very stable. I have a technical background, making it easy for me to use. Therefore, I have not needed technical support from Microsoft.

Neutral

The initial setup of Office 365 is very easy. It's a next, next setup process that poses no problems.

Office 365 is a highly recommended tool, especially for financial processes and reports. However, it also suits users who need to make presentations or review tables. My rating for Office 365 is ten out of ten, as it’s a very good solution.

On-premises