Office 365 Reviews

My use case for Office 365 nowadays is collaboration generally, specifically for emails, SharePoint, and OneDrive, as I collaborate with my team.

Having Teams as my central workspace, especially while working remotely, is essential.

Teams is the most productive feature out of everything in Office 365, thanks to the combination of chat with meetings and centralized file sharing, along with the ability to embed other applications within Microsoft Teams.

Personally, I now build solutions, which reflects how my role has changed. I build solutions that I'll be launching out soon.

Currently, it's majorly around the use of productivity tools, such as Office 365 and the similar tools, including Teams, Teams Planner, and Power Automate.

Based on my experience, I think Microsoft could improve the onboarding process for Office 365, particularly for end users who are not as technical, by providing more technical onboarding similar to what was done in the past with labs or demos that showcased capabilities.

There's much less video content now; it's more marketing content than technical content, which is not ideal for an end user.

I have been working with Office 365 since 2014.

The setup process for Office 365 is simple; it's definitely simple.

The stability for Office 365 is around a seven or eight.

It could be more stable, especially when doing co-authoring; applications may freeze or changes may not get reflected quickly enough on the remote end.

The scalability for Office 365 rates as an eight or nine; it's pretty much up there.

I can use Office 365 for businesses with over 2,000 users as well as for businesses with only five users, so the experience is consistent across the board.

I've rated Microsoft technical support a seven; they don't necessarily get all the answers, but they do refer when answers are not available.

The quality of support remains at a seven.

I'm working with VMware solutions that haven't really changed from what I was making use of previously, so it's still pretty much the same thing. I'm also looking to get more in depth with Nutanix and its solution, majorly from a price comparison perspective.

I'm using a Cloud-based deployment model for Office 365.

I'd rate the pricing for Microsoft as a five.

I'm not using any AI integration with Office 365 at the moment.

I think Microsoft does a very good job with integration compared to other vendors, although I don't use their products as much as others, and I acknowledge that Google is improving on their identity security.

Overall, I'd give Office 365 a mark of eight.

Public Cloud

Microsoft Azure

A typical use case for Office 365 is how I primarily use this solution.

The most valuable feature of Office 365 consists of the features that I prefer about this solution.

The areas of Office 365 that have room for improvement are what should be better in this solution.

I have approximately 10 years of experience working with this solution.

I would rate the technical support from Microsoft an eight on a scale of 1 to 10, where 1 represents low quality technical support and 10 represents high quality.

Before Office 365, I did use a different solution.

My relationship with Microsoft is that I am an end user.

I would rate the scalability of Office 365 a nine on a scale of 1 to 10, where 1 represents low scalability and 10 represents high scalability.

I would rate the stability of Office 365 a nine on a scale of 1 to 10, where 1 represents low stability and 10 represents high stability.

My thoughts about the price of Office 365 are that it is acceptable.

I would rate Office 365 overall an eight on a scale from 1 to 10, where 1 represents the worst solution and 10 represents the best solution.

My company name is Linda, and I have the title of Support. My email address is boris_kaluza@enter.sk.

Public Cloud

Other

Office 365 is used primarily for document management, reporting, and cross-functional collaboration. While our current data volumes are manageable, we complement Office 365 with Power BI for reporting and Azure Data Factory for data processing tasks. These tools help us analyze trends across projects, resources, and operations.

Team collaboration is streamlined using Microsoft Teams and SharePoint. We co-author reports in Excel, integrate links through platforms like Jira, and share updates instantly. This real-time collaboration accelerates feedback loops and reduces delays in communication and delivery.

Office 365 has significantly enhanced collaboration and productivity through integrated tools like Teams, Excel, and Power BI. The cloud-based setup has also improved data accessibility and sharing efficiency across departments.

Seamless Cloud Integration: Eliminates the need for VM-based transformation environments, particularly when paired with Azure Data Factory.

Real-Time Collaboration: Teams and SharePoint enable efficient document sharing and co-authoring.

Power BI: Offers strong visualization and reporting capabilities.

Overall ROI: We’ve seen notable value in terms of productivity and operational efficiency.

A key enhancement would be integrating AI-based prompting directly within Microsoft Word or Office apps. The ability to generate structured content using AI prompts would save time and improve document creation workflows.

I have been using Office 365 for about one and a half years. Our organization recently migrated to it from an on-premises Microsoft setup.

The platform has been reliable. A rare instance of downtime was resolved by Microsoft support within a few hours.

Office 365 handles our current needs well. For larger datasets or transactional systems, integration with platforms like Azure Data Lake would be more suitable.

Our experience with Microsoft support has been positive. Issues were addressed quickly and effectively.

Positive

We previously used on-premises Microsoft tools before migrating to Office 365 for a cloud-based experience.

Our migration from on-premises to Office 365 was smooth and straightforward.

Office 365 is managed internally by our organization under an enterprise licensing agreement.

Office 365 delivers strong value in terms of both cost and productivity gains.

Licensing and pricing are handled by our admin team, and the details are not directly visible to us.

Other options may have been considered, but I cannot recall the specific details.

I would recommend Office 365 to other professionals for its comprehensive suite of tools, strong integration, and cost-effective cloud performance. I rate it 9 out of 10.

Private Cloud

Microsoft Azure

They have replaced all my normal software with this stuff, and it is what I have to use because I do not set up my computer as IT people do it. It includes Office 365 applications such as Excel, Outlook, and Word.

They are basically identical.

I could not really say; it is just a system that delivers Excel and Outlook for me, so I had it before, and I have it now. It is just packaged differently; I do not see a difference in terms of that question.

They work sufficiently.

I suppose so; I do not think there are any alternatives. It is a monopoly.

It is a pain to use, to be honest.

Always having to log in repeatedly multiple times during the week is frustrating. Not being sure how it is connected to the cloud remains a gray zone.

I have been using it for a couple of years now.

It is stable, but something is using up a lot of RAM and CPU percentage, so it is slower than it used to be.

I just use my internal people.

I use Google sheets for personal use.

I know Office 365 Excel has functionality, but Google sheets works a bit quicker running on my machine, though my spreadsheets on that system were a bit more simple, so that might be a factor.

I use Polarion.

I have not used it much in the last year.

I have no idea about the installation as it just appears on my computer.

I am just a single user.

The organization has at least 30,000 users.

This review rates Office 365 as six out of ten.

I work with Excel, Word, and PowerPoint, essentially all applications within Microsoft solutions. These are crucial for data cleansing, data collection, and data analytics in our company, specifically in the banking sector.

Office 365 applications are indispensable for data cleansing, data collection, and analytics. Excel is the main application on every computer at our company, acting as the primary system for formulas, data extraction, and data cleansing across various sectors in Egypt, including banking and real estate. The macro system in Excel allows for creating local applications that assist in processes without incurring additional costs. Moreover, AI integration helps automate formula writing, saving time and enhancing productivity.

Office 365 should be able to handle larger datasets for cleansing, similar to SQL capabilities. Excel can presently only collect around ten thousand columns of data, which is limiting. Performance enhancements in Excel and Word are necessary as they sometimes experience lagging and delays.

I have been working with Office 365 for more than ten years.

Office 365 experiences several performance issues, particularly in Excel and Word, including lagging and delays.

When we need to scale it up or down, Office 365 is found to be scalable without any limitations. It supports around three thousand users across our company.

We escalate our questions or problems within the IT department, and they take action.

Positive

The initial setup of Office 365 is very straightforward and easy to manage.

The cost of licensing Office 365 is reasonable. The only issue we face is related to the devaluation of the Egyptian pound, not the pricing of Office 365 itself.

I would recommend Office 365 to others, but I believe it is already widely used. I rate the solution nine out of ten.

On-premises

Regarding the use cases for the product, it is used for all documentation purposes and computation purposes.

The complete Office 365 suite is used, and we have recently started using it for designing purposes because Microsoft Designer has launched. It is a great product to have. We also use it for Project Management.

The recent Microsoft 365 integration with Copilot is certainly very useful and effective, specifically for enterprise customers as it provides more than a 5x boost to productivity.

Within this suite, Microsoft Teams is another component that plays a big role. The way Copilot has been integrated into all the suites of the product, including Office suite and collaboration suite, creates a very effective combination that is being productively used within organizations and enterprises.

There is room for improvement to make Office 365 more affordable.

Pricing is the major concern because certain features are also part of some free suites that people are used to using in their daily life, which drives the demand for Office 365. If it would be commercially more viable and affordable for smaller and medium-sized enterprises, their suite would be one of the best suites.

I have been working with Windows for 35 years, which is the same period with Office 365.

The installation is quite easy, rating it 10 out of 10.

The solution is quite stable.

Since it is on-premises, the solution is one of the best and easiest ones, requiring minimal resources for management.

Support for Office 365 deserves nine points out of ten. The support is almost amazing.

Positive

From a productivity perspective, it is certainly saving time, but it is not saving money as similar work can be done with other Office suites available outside.

Regarding percentages and calculating ROI, it is difficult to provide specific figures.

To manage and maintain Office 365, deployment depends on the use cases. The complete suite is not needed on every endpoint.

For example, the Project Management suite is necessary only for PMO team members. Otherwise, just the Office suite is sufficient if they are not looking for the Designer component.

The integration with Copilot is a good example of AI integration. It would be beneficial to have open options to use any kind of AI that is available, apart from only being tightly integrated with Microsoft.

The Office suite can be integrated with many applications.

On a scale of one to ten, this solution deserves a rating of nine.

On-premises

Having the Copilot implemented recently in Office 365, Microsoft has some edge on that.

Having the Copilot implemented recently in Office 365, Microsoft has some edge on that.

Teams and SharePoint are the best features for my team's collaboration in Office 365.

The Copilot integration in Office 365 stands out by providing various different kinds of support to daily users utilizing AI help on other products.

To make it even better in the next release, they can improve the categorization and utilize AI help to suggest mail descriptions and everything to categorize mail in different ways, depending on the priorities of a user, and so on.

They still need to improve their email categorization, and their AI capabilities have room for improvement.

I have implemented Office 365, and it has been already a few months.

We have not faced any issue with the integration of Office 365.

It is already implemented and being used.

I am generally satisfied with my current solution.

I rate Office 365 eight out of ten.

I have another call and meeting in five minutes.

I have been using Microsoft 365 as it operates in the background and integrates with my other Microsoft apps. It is something that we have because I use Microsoft products for all my work.

Microsoft 365 operates seamlessly in the background, allowing us to perform tasks across different Microsoft applications.

I primarily use PowerPoint quite a bit these days. Microsoft 365 works in the background and integrates with all the Microsoft Suite applications. All the apps I use are primarily Microsoft apps, which makes everything I do work seamlessly with Microsoft products.

The main issue is with the Microsoft Authenticator, which sometimes does not work as expected, causing a hassle. Additionally, Microsoft Defender sometimes does not work well with other antivirus software, causing conflicts. I often end up using Google Authenticator as an alternative.

I have been using Microsoft 365 for about three to four years.

There were no issues with the deployment of Microsoft 365 for us.

We are a very small company with active users being less than ten, so scalability has not been an issue for us.

I feel frustrated with Microsoft support sometimes, rating it a five. It is difficult to get through to support, and they often refer us to guides to solve problems rather than providing direct support.

Neutral

The initial setup of Microsoft 365 was straightforward and not problematic.

The setup was completed in less than 30 minutes.

I do not have any problems with the pricing of Microsoft 365.

I compare Microsoft 365 to Google products. I have worked with Google through some clients, and my experience suggests that Google's platform seems more secure and better for live, real-time collaboration.

I would recommend Microsoft 365 to other businesses as it is a better product compared to its competitors. I rate the overall solution a seven out of ten.