Office 365 Reviews

The main applications including Outlook, Word, Excel, and SharePoint are my daily use cases with Office 365.

A lot of the features help us create more work, but Outlook is most helpful for me because I'm a remote worker, along with Teams.

The main benefit I receive from Office 365 is the ability to work with people remotely, so it's nice to collaborate online and share files that we might be working on together.

Outlook, Word, Excel, and SharePoint are valuable features in Office 365 that I use daily.

Many features help us create more work efficiently, with Outlook being particularly helpful for remote work, alongside Teams.

The ability to work with people remotely, collaborate online, and share files are the main benefits I receive from Office 365.

There is not much I would improve for Office 365, though fewer updates would be nice.

I probably have many improvements I'd want to see, but nothing specific comes to mind.

I have been working with Office 365 since its adoption when it moved over.

I am not involved in the setup process for Office 365; we just get it deployed, and I don't know what issues the HR side has.

I would rate the stability of Office 365 at around eight out of ten.

I would rate the scalability of Office 365 at ten out of ten.

I haven't contacted tech support from Microsoft personally; I notice really no complaints inside the system.

I have been an Office user for about 20 years, and the last application I used was Lotus Notes.

I am not involved in the setup process for Office 365; we just get it deployed.

The tech team primarily works with the implementation.

I did some research on PeerSpot about comparison between Cornerstone and LinkedIn Learning.

I have been an Office user for about 20 years, and the last application I used was Lotus Notes.

AI integration with Office 365 is currently under test in our organization.

We don't have many app integrations with Office 365, but it's something we're certainly looking at.

My name is Adam Stevenson, and I work for Stantec as a talent development advisor. My email is adam.stevenson@stantec.co.uk.

I am a real user of Microsoft products, not a partner, and I would prefer my opinion about Office 365 to be anonymous on the platform.

I am working with both Cornerstone and LinkedIn Learning because I'm working with HR tools and employee involving solutions, and needed research for a presentation.

I couldn't specify which cloud we are using for the deployment of Office 365.

I would rate Office 365 a 9 out of 10 for all products overall.

I am totally satisfied with the security part of Microsoft for that software.

Hybrid Cloud

Other

We use Office 365, specifically Excel, Word, PowerPoint, and Google Forms. These tools are used for pivot tables, data analysis, and data maintenance. Our team of 15 members all uses Office 365 to maintain and analyze data.

The pivot table feature is most valuable because it helps me understand large volumes of data in a very short time.

The integration with AI will help explore new features of Office 365. Currently, the AI integration is not good and not user-friendly.

Time savings is another valuable feature. Cost savings depend upon the scalability of the business.

The regression modules which help with regression analysis are the most difficult to use.

We have been using the solution for three to four years.

We did not find any difficulties integrating Office 365.

We have experienced stability issues.

We have utilized customer service.

Positive

I have used Office 365 from day one, including for personal use.

The setup took a few hours, not just 30 minutes to complete.

We have not considered different solutions.

I would recommend Office 365 to my colleagues and friends who work in this field.

The solution is particularly useful for pivot tables, data analysis, and maintaining data.

On a scale of one to ten, I rate this solution a ten.

On-premises

My use case for Office 365 is because it is most suited to our environment. Most companies in Singapore use Office 365 because it is easier to use, and most people have grown with Microsoft solutions from the start. The solution has evolved to Office 365 because it is easier to use and seamless. Especially now with Office 365, you can access your files always on the go. You do not have to use your laptop or connect to the company network. As long as you have a device, even a mobile device, you can actually use it and access your emails.

I am currently focusing on productivity and have started using Microsoft Planner. I have had issues with time management because we are dealing with end user support, meetings, projects, and ad hoc activities. Sometimes, it is difficult to track via email and using tasks. I researched online for the easiest way to manage this without paying, which led me to discover Microsoft Planner.

Teams is quite effective because it has tremendously improved in terms of video conferencing and integration. You can use it to call an outside number, making it easier to interact within your company and call mobile phones via Teams. With the implementation of online federation, you can contact or add contacts that are not within the same tenant, making communication easier.

What I would suggest Microsoft improve is creating a one-stop shop where you can see everything in a single pane of glass. For example, in Microsoft Intune, you have to access the Entra ID separately, and you have to access Microsoft Intune separately. Although these features are available on one website, if they could create a seamless integration to see everything in a single pane of glass, it would be more efficient. I believe they are working on this already or have plans to implement it.

I would rate the stability of Office 365 as nine. I have been working in IT for about 15 years and we have experienced crashes on the solution, especially with Outlook and the Office 365 suite. Overall, it is quite stable.

I would rate the scalability of this solution as eight out of ten. Now many applications are using SaaS, and when Microsoft developed Office 365, it was a huge step for SaaS solutions, especially during COVID. If we were using on-premise solutions, it would have been difficult for users to work from home, as they would need to install desktop applications to access Outlook and other Office applications. With the integration of Office 365, when you access your files, you do not need to log into your laptop. If you are outside, you can simply access your phone, open your email, and open PowerPoint easily.

I seldom contact Microsoft regarding technical issues, but when I have, they have been quite helpful. Sometimes you have to wait for a while. If they could improve their response time, it would be better. Normally in IT infrastructure, you can have 24/7 ticket prioritization. Perhaps to them our issue may not be P1. However, as a customer, they need to understand it is very important for us to resolve issues, especially if it involves our VIP users. I would rate their technical support as seven, based on my experience.

Neutral

I used another solution before Office 365 a very long time ago. We used Lotus Notes in our previous company.

Based on my experience, I would recommend Office 365 to other people, even to my family. During the COVID period, my sisters and their children had to do schooling at home because they could not go out. At that time, I purchased the family Office 365 so I could share with them, which made things easier. I give Office 365 a rating of 10 out of 10.

The use cases for Office 365 include Microsoft Excel and Microsoft Word, and it's primarily for professional work rather than personal usage.

The valuable features of Office 365 include easy integration with different platforms, and it's the standard solution because almost all people use this Microsoft Office solution. It's more compliant with different formats.

One feature I use frequently is the ability to print information and papers to continue work or review offline without having the laptop. Printing is something I do frequently.

Regarding areas that could be improved in Office 365, they currently have an integration with Copilot, which I haven't used yet. It's not a new feature, but it's something I want to start exploring later. Additionally, more integration with AI could be beneficial.

I have used Office 365 for three to four years.

I haven't called support for Office 365, so I cannot rate their support on a scale of one to ten.

When I encounter problems with Office 365, I search on Google for solutions, but I don't use the official support at all. My only support resource is using Google.

Positive

I used a different solution before Office 365, which was with the Google platform. I switched to Microsoft because it's more compatible.

Microsoft Office is more compatible with the formats I work with.

The setup for Office 365 is very easy. It involves downloading and following simple installation steps. There were no issues during the setup process.

I am not involved in deployment for Office 365, so I cannot speak to how complex the project can be. I only work with the installation.

I have experience with Microsoft tools including Office 365 and Windows Server, and Office tools because they are universally used.

I would recommend Office 365 to others, though recommendations are rarely necessary as almost all people I know already use the tool.

On a scale of 1-10, I rate Office 365 a 10.

My main use case for Office 365 is for emails and collaboration.

The features I have found most valuable in Office 365 are Exchange Online and Microsoft Teams, which are the mostly commonly used products in my organization.

I am satisfied with Office 365 integration capabilities.

Based on my experience, I would improve the desktop client of Office 365, particularly because we had a scenario recently where we were unable to group the emails by using the email addresses in Microsoft Outlook desktop application.

The main concern is about grouping of email addresses.

I have been working with Office 365 for around four to five years.

The initial setup process for Office 365 is not complex; it is straightforward.

For stability, I would rate Office 365 a nine out of ten.

I would rate Office 365 a ten for scalability, ability to scale, and ability to expand.

I would rate Microsoft technical support a five or six, as the support is not satisfactory.

The first level of support is not very helpful, especially when the issue is critical and they need to engage the backend team or the level three support team to fix the issue, causing escalations that take time to resolve the issue in a timely manner.

Office 365 is more preferable to me than GCP.

The reason is that functionality-wise, Office 365 is easier to use, and the functionality, scalability, and feature set that are available in Microsoft are much easier to use and understand.

The initial setup process for Office 365 is not complex; it is straightforward.

I am working with both the hybrid model implementation and the cloud-only model for Office 365.

I would obviously recommend it to other users.

For pricing, I would rate Office 365 a three, where one is high.

I can compare Office 365 with Google GCP, as GCP mostly provides the same feature set.

Office 365 meets all our requirements, and I don't have any additional features I would add.

It is mostly suitable for enterprise sales companies.

I recommend Office 365 for around 3,000 users, based on my experience.

Overall, I would give Office 365 a final mark of nine.

Hybrid Cloud

Microsoft Azure

We have been using Office 365 more as a collaboration and communication tool. My team and I utilize Office 365 and its sub-products for elements of task management such as planning, the planner feature, the risk board, time card, time off, calendars, and other related features.

We have been using Office 365 for tagging critical communications and building communities of practice and centers of excellence. The main feature we use is tagging, which provides notifications and reminders. By creating labels, we can identify tasks with customized labels for project phases, which aids in visualization and reporting. Integrating Outlook with Planner and Teams channels has been beneficial as well.

It would be helpful if Office 365 integrated Copilot or more AI capabilities to provide proactive notifications. For task management, AI could offer insights and early indications of overdue tasks by analyzing activity updates. These features could improve intelligence and assistance for users.

We have been using Office 365 for close to three years.

We have no complaints about the stability of Office 365.

Office 365 is scalable in terms of numbers because it can easily handle multiple projects onboarding, warranting a ten out of ten rating. However, in terms of adapting to changing project scopes, it is somewhat restrictive, which would rate around six out of ten.

The support provided by Microsoft for Office 365 is generally good. Although there had been some delays, no major complaints arose from these experiences.

Positive

Before using Office 365, we used Confluence, Atlassian tools, and Google tools like Slack and Google Messages. While both Office 365 and Google have their strengths and weaknesses, the seamless experience with Office 365 stands out.

Setting up Office 365 is easy. I would rate it a nine out of ten in terms of simplicity and user-friendliness.

Office 365 is costly for individuals and small businesses. However, for larger user bases with bulk offerings, the price becomes more reasonable.

Before using Office 365, I evaluated Confluence, Atlassian tools, Google tools like Slack, and Google Messages.

I recommend going ahead and using Office 365. It is fast, easy to navigate, and does not require technical expertise to operate. The user-friendliness and experience are both great. I rate the overall solution a nine out of ten.

Private Cloud

Microsoft Azure

I mainly use Office 365 for documentation, such as creating Word documents, Excel sheets, or PowerPoint presentations. These are the primary applications I utilize.

If I am on my phone or laptop, the document is available on both devices. This mobility is advantageous since earlier we had to send documents, but now if I save it in OneDrive, they are readily available.

Office 365 allows me to share documents easily with team members, which is more efficient compared to the older frameworks. Word, PowerPoint, and Excel are still very comprehensive and flexible. These tools remain powerful, and no other platform has reached this level yet.

Office 365 tools work very well on Windows, but there is still some lag when using Mac computers. Sometimes, attachments cannot be opened on a Mac. The seamless integration seen on Windows is not there on Mac, so there is scope for improvement in optimizing support on Mac computers.

I have been using Office 365 for the last five or six years.

As a user, the deployment was very straightforward for me. It was a quick 10-minute process.

Overall, the stability of Office 365 is high. I would rate it a nine out of ten, although the lack of support on Mac can still interfere occasionally.

I rate Office 365's scalability as an eight. However, there have been instances on Mac where the auto-save function did not work when my machine restarted, indicating an area where scalability did not assist.

I have not interacted with the technical support of Office 365.

Positive

Previously, we used Word and PowerPoint installed locally on the machines separately. Our company decided to switch to Office 365 for centralized management by Microsoft.

The initial setup was very easy, especially since it is a SaaS solution. I would rate it an eight or nine.

In our office, Office 365 is available in the App Store. It was a plug-and-play setup, and installation was managed by Microsoft's centralized system.

The mobility feature of Office 365 has provided value, as documents are accessible on multiple devices like phones and laptops. Saving documents in OneDrive makes them easily available.

Content is available on various devices through OneDrive, facilitating document accessibility on the go. I rate Office 365 a nine out of ten overall.

Public Cloud

Microsoft Azure

We use Office 365 for business generally. We deal with e-fax, and I was looking at the reviews because I am looking for something similar to Business Central. In my opinion, Business Central is the best that I've seen so far. However, it's not available in the Caribbean, and Business Central is not formatted for this region just yet, so we can't use it here.

Mainly, the ability to sync apps seamlessly around our team is valuable. It is a major advantage to work from anywhere, and the ability to sync is crucial for us. We can be anywhere, including home or work, and we can accomplish tasks with everything done in real time. All the apps are accessible. We use Office 365 for business generally, and we deal with e-fax. I was looking at the reviews because I am looking for something similar to Business Central. In my opinion, Business Central is the best that I've seen so far. However, it's not available in the Caribbean, and Business Central is not formatted for this region just yet, so we can't use it here.

They can improve on the ease of use for each product. There is always a learning curve, and for apps like Excel, users have to go into training for optimal use. All of the apps should be more user-friendly.

I have been using Office 365 for probably about seven or eight years.

The app is pretty slow on Android devices, even on Apple devices, so it is not very fast. It moves slowly, and when contacting support, they attribute it to a system problem, but everyone in the area has the same issue. Thus, it seems to be a Microsoft problem.

It is definitely scalable. I would probably give it a ten for scalability.

I would probably rate their customer service a seven out of ten. They do get back to you quite quickly.

Neutral

The initial setup is not straightforward at all. It is complex. I would place it about a four on a scale, with one being the most difficult.

In terms of efficiency, Office 365 has definitely improved operations. However, we now have to devote time to learning the product to get the best out of it, which sort of eats into our time.

The pricing for Office 365 is not bad, it's okay. While Business Central is quite expensive, the standard fees are pretty reasonable. I would probably give it an eight out of ten.

I would recommend Office 365 to others as a productivity tool, though I have reservations due to the lack of user-friendliness. Overall, I would rate Office 365 about a seven out of ten.