Office 365 Reviews

I understand I'm working with or using other tools besides Huawei, such as Windows, Office 365, Zoom for communication, Linux, and similar applications.

I'm using Office 365 because it's free, so there are signals besides Huawei that I work with or have used before.

I'm using it, and it's wonderful. It's custom made for Huawei, a special version of Office 365. It's not fully open to 3 Cloud or 365 because at Huawei, we have some restricted tools within Office 365. We use them just for email, Word documents, etc. We are not able to download or use online templates or download anything from Cloud. All those features are restricted. We're using only what Huawei provided as tools.

The application is custom made for Huawei, a special version of Office 365. It's not fully open to 3 Cloud or 365 because at Huawei, we have some restricted tools within Office 365. We use them just for email, Word documents, etc. We are not able to download or use online templates or download anything from Cloud. All those features are restricted. We're using only what Huawei provided as tools.

It has been fine regarding stability-wise issues, technical errors, and downtimes, but with Microsoft there are sometimes bugs, freezing, re-downloads, or redos. They have to reload the restrictive features and license. There was an issue from my PC itself, but the good thing is they auto-recover and auto-save, so when corruption happens, we can retrieve the latest version templates from Word, Excel, or PowerPoint.

Sometimes I use templates from different versions through copy-paste. When I want to save, I get prompts about text or fonts. I need to click again and apply something to be able to save the file. When I have different styles, it is very hard to track this. To avoid checking these optics every time I want to save the file, sometimes reason pop-ups appear when saving files, indicating projects have some strange text.

The value received is limited because I still rely on many third parties to do my work. It's not enough just to have Office 365, as I'm still dependent on some external tools.

Plugins and macros could be improved, such as Mouse broadcast and automation in Excel or SharePoint workflows.

More tools are needed, especially AI integrated features. This could be better in the Office 365 sixteen version. I'm using version eleven, but it still requires more enhancements, particularly in AI capabilities.

The download speed and safety need enhancement. At Huawei, we have WPS which is lighter, much better, and can adopt PDF files. As I don't have PDF capability in Office 365, I still need Microsoft separately. If Office 365 also includes PDF file capabilities, that would be perfect. WPS is much better as it has PDF functionality, scissors tool, and is more reliable.

I have never faced stability-wise issues, technical errors, or downtimes, but with Microsoft, there are sometimes bugs, freezing, re-downloads, or redos. They have to reload the restrictive features and license. There was an issue from my PC itself, but the good thing is they auto-recover and auto-save, so when corruption happens, we can retrieve the latest version templates from Word, Excel, or PowerPoint.

Sometimes I use templates from different versions through copy-paste. When I want to save, I get prompts about text or fonts. I need to click again and apply something to be able to save the file. When I have different styles, it is very hard to track this.

It is very common to have many different company topics from different slides. When you combine materials, you have different formats, and when you want to save, you get a prompt about unknown text or unknown fonts of file formatting. Every time you have to click save, there are pop-up boxes requiring confirmation, which can be annoying.

I never used that due to restrictions. I don't raise tickets to Microsoft if I have issues or questions.

I have been using it for a long time, from version eight to nine. I can debug issues myself because I know them, but I have to run through all slides and create fresh new templates or do manual work. I have workaround solutions, but when I have complex slides and multiple materials to combine, I get prompts when saving that require additional steps.

The overall rating for Office 365 is 7 out of 10.

Our primary use cases for Office 365 would be to use Word, Excel, and PowerPoint. We use Outlook for email exchanges, Teams for internal communication purposes, so these are our predominant use cases.

Microsoft Teams is something that we prominently incorporated, and it has been found to be stable and quite user-friendly among the other project management tools and communications out there in the market.

One of the features which I predominantly use in Office 365 is the Designer option in PowerPoint, which I feel was very helpful in most cases for designing presentations, so I would say that was a good feature I would recommend.

SharePoint would have been one tool we often use, but I cannot specifically say a feature that has helped us significantly in terms of Office 365.

We have been using Microsoft for quite some time for our internal purposes, and we are predominantly relying on Microsoft tools and services for internal communications and email exchange.

We have been using Office 365 for more than a year right now. We have been using Teams and other tools provided by Office 365, and it has been a really good experience.

I do not have anything in my mind related to Office 365 that really needs improvement; whatever I have right now is meeting my needs.

With respect to Word, if we could have some kind of chat interface where I can select the text and replace it via generative text, that could be a great option.

We have been using Office 365 for more than a year right now, and it has been predominantly incorporated with good results.

During my administration setup of Office 365, it was quite difficult to set up my card payment and related items.

I am not specifically sure about the security features of Office 365; I need to check with my IT team, but it seems to be pretty reliable right now.

I have not interacted with any technical support, so I do not have any experience with it.

Positive

The initial setup of Office 365 was rated around seven out of ten in terms of complexity.

I am not sure how much time it took to deploy Office 365 as these tasks were handled by our IT team.

A couple of people would have used my email ID from my common email account, but I am not sure about the reason. I would need to check with my employee to see what they used it for.

I am not confident enough to say for what product we have used the solution. I would need to check with my team for more details.

On a scale of 1-10, I would rate Office 365 as a 9.

Public Cloud

Microsoft Azure

I am currently using the Enterprise version of Office 365. I'm a corporate user and use it for my own company. I usually use Office 365 for Teams, mostly, and my emails run through Outlook as well. I use Planner within Teams a lot, specifically Planner and Calendar.

OneDrive has proven most beneficial for collaboration in my team in particular. We have just recently started using OneDrive for this. It has been impactful, but I don't think we've fully utilized it to notice that sort of an impact.

I use OneDrive extensively. I find OneDrive valuable because I'm able to have all my documents in one place and I can access them from anywhere.

Certain features such as the Planner and dashboards don't work as efficiently with the iPad version, the iOS version. On the iOS version, it's a little glitchy. On iOS if I want to access my Planner, I have to go to the browser and access it, which is very inconvenient. I hope that they improve that part and make the iOS app self-sufficient. The main challenge is its compatibility with iOS.

It's been one and a half years. Before that, we were using Google.

The setup of Office 365 rates around six out of ten in terms of ease. I rate it as six because while it isn't particularly difficult, there are many components within Office 365 to set up. It takes considerable time and requires someone dedicated to do it.

I would rate the stability of Office 365 as eight out of ten. Overall, it's been pretty good.

Office 365 is pretty scalable because you can keep adding users. All employees in my company are using Office 365, which amounts to around 300 users. I have plans to increase the usage of Office 365 in the future. The scalability allows me to do that.

Technical support for Office 365 is pretty good. I would rate them seven out of ten. The only concern is that sometimes the response time is a little slow.

Neutral

We decided to switch from Google Workspace to Office 365 because traditionally everyone uses Excel and Word instead of Docs and Sheets. It's good to have everything integrated on one platform. It was just a choice between Google Workspace and Office 365, or before that, Office.

We decided to switch from Google Workspace to Office 365 because traditionally everyone uses Excel and Word instead of Docs and Sheets. It's good to have everything integrated on one platform.

I participated only by giving the approval. My IT team handled the implementation.

I haven't seen any return on investment as of now.

I think the pricing of Office 365 is four. It is on the less expensive side, but it is not very cheap. The cost increases as you keep adding users.

The price is somewhat justified. However, beyond Office, there are other products. Some basic products should be included in the package, with an option to choose from one or two products to include.

The security features of Office 365 meet my company's data protection needs. With their dual verification, dual authentication and authenticator, it's pretty good. The implementation took approximately 15 days. Based on my experience, I rate Office 365 eight out of ten.

Private Cloud

Microsoft Azure

My main use case for Office 365 is for emails and collaboration.

The features I have found most valuable in Office 365 are Exchange Online and Microsoft Teams, which are the mostly commonly used products in my organization.

I am satisfied with Office 365 integration capabilities.

Based on my experience, I would improve the desktop client of Office 365, particularly because we had a scenario recently where we were unable to group the emails by using the email addresses in Microsoft Outlook desktop application.

The main concern is about grouping of email addresses.

I have been working with Office 365 for around four to five years.

The initial setup process for Office 365 is not complex; it is straightforward.

For stability, I would rate Office 365 a nine out of ten.

I would rate Office 365 a ten for scalability, ability to scale, and ability to expand.

I would rate Microsoft technical support a five or six, as the support is not satisfactory.

The first level of support is not very helpful, especially when the issue is critical and they need to engage the backend team or the level three support team to fix the issue, causing escalations that take time to resolve the issue in a timely manner.

Office 365 is more preferable to me than GCP.

The reason is that functionality-wise, Office 365 is easier to use, and the functionality, scalability, and feature set that are available in Microsoft are much easier to use and understand.

The initial setup process for Office 365 is not complex; it is straightforward.

I am working with both the hybrid model implementation and the cloud-only model for Office 365.

I would obviously recommend it to other users.

For pricing, I would rate Office 365 a three, where one is high.

I can compare Office 365 with Google GCP, as GCP mostly provides the same feature set.

Office 365 meets all our requirements, and I don't have any additional features I would add.

It is mostly suitable for enterprise sales companies.

I recommend Office 365 for around 3,000 users, based on my experience.

Overall, I would give Office 365 a final mark of nine.

Hybrid Cloud

Microsoft Azure

We use Office 365, specifically Excel, Word, PowerPoint, and Google Forms. These tools are used for pivot tables, data analysis, and data maintenance. Our team of 15 members all uses Office 365 to maintain and analyze data.

The pivot table feature is most valuable because it helps me understand large volumes of data in a very short time.

The integration with AI will help explore new features of Office 365. Currently, the AI integration is not good and not user-friendly.

Time savings is another valuable feature. Cost savings depend upon the scalability of the business.

The regression modules which help with regression analysis are the most difficult to use.

We have been using the solution for three to four years.

We did not find any difficulties integrating Office 365.

We have experienced stability issues.

We have utilized customer service.

Positive

I have used Office 365 from day one, including for personal use.

The setup took a few hours, not just 30 minutes to complete.

We have not considered different solutions.

I would recommend Office 365 to my colleagues and friends who work in this field.

The solution is particularly useful for pivot tables, data analysis, and maintaining data.

On a scale of one to ten, I rate this solution a ten.

On-premises

My use case for Office 365 is because it is most suited to our environment. Most companies in Singapore use Office 365 because it is easier to use, and most people have grown with Microsoft solutions from the start. The solution has evolved to Office 365 because it is easier to use and seamless. Especially now with Office 365, you can access your files always on the go. You do not have to use your laptop or connect to the company network. As long as you have a device, even a mobile device, you can actually use it and access your emails.

I am currently focusing on productivity and have started using Microsoft Planner. I have had issues with time management because we are dealing with end user support, meetings, projects, and ad hoc activities. Sometimes, it is difficult to track via email and using tasks. I researched online for the easiest way to manage this without paying, which led me to discover Microsoft Planner.

Teams is quite effective because it has tremendously improved in terms of video conferencing and integration. You can use it to call an outside number, making it easier to interact within your company and call mobile phones via Teams. With the implementation of online federation, you can contact or add contacts that are not within the same tenant, making communication easier.

What I would suggest Microsoft improve is creating a one-stop shop where you can see everything in a single pane of glass. For example, in Microsoft Intune, you have to access the Entra ID separately, and you have to access Microsoft Intune separately. Although these features are available on one website, if they could create a seamless integration to see everything in a single pane of glass, it would be more efficient. I believe they are working on this already or have plans to implement it.

I would rate the stability of Office 365 as nine. I have been working in IT for about 15 years and we have experienced crashes on the solution, especially with Outlook and the Office 365 suite. Overall, it is quite stable.

I would rate the scalability of this solution as eight out of ten. Now many applications are using SaaS, and when Microsoft developed Office 365, it was a huge step for SaaS solutions, especially during COVID. If we were using on-premise solutions, it would have been difficult for users to work from home, as they would need to install desktop applications to access Outlook and other Office applications. With the integration of Office 365, when you access your files, you do not need to log into your laptop. If you are outside, you can simply access your phone, open your email, and open PowerPoint easily.

I seldom contact Microsoft regarding technical issues, but when I have, they have been quite helpful. Sometimes you have to wait for a while. If they could improve their response time, it would be better. Normally in IT infrastructure, you can have 24/7 ticket prioritization. Perhaps to them our issue may not be P1. However, as a customer, they need to understand it is very important for us to resolve issues, especially if it involves our VIP users. I would rate their technical support as seven, based on my experience.

Neutral

I used another solution before Office 365 a very long time ago. We used Lotus Notes in our previous company.

Based on my experience, I would recommend Office 365 to other people, even to my family. During the COVID period, my sisters and their children had to do schooling at home because they could not go out. At that time, I purchased the family Office 365 so I could share with them, which made things easier. I give Office 365 a rating of 10 out of 10.

Splunk is very popular and many enterprises are using Splunk, and even some of our customers are using Splunk. Splunk is also very good, but we only integrated with ServiceNow so we don't know the internals of ServiceNow and pros and cons of Splunk.

SolarWinds is also very powerful. I have integrated SolarWinds with the ServiceNow infrastructure.

I know what SolarWinds does, but I am not a dedicated infrastructure resource. I'm a pure ServiceNow consultant.

SolarWinds is a very powerful tool that can scan the client network or any network and get appropriate results on whether which server is down, which component is down, or which network component is not working. In the past, we integrated SolarWinds and whenever any network component went down, our integration created an incident in ServiceNow immediately.

SolarWinds is much more than a monitoring tool. They have database offerings also, but I know it as a monitoring tool and it was very powerful.

Device monitoring and server monitoring are what we work with. That's what I know about it.

Collaboration and Teams channels are the most powerful tools that help us organize our day-to-day activities and really help us improve our business and add business value.

Collaboration is the key to address any gap either in enterprise processes or technological innovation. Microsoft Teams helps us to effectively collaborate and communicate, which helps us achieve our objectives.

We can trust Microsoft for security. All our business documents are parked on the Office 365 cloud network. We can be secure and should not worry much about security because we trust Microsoft for the security of our data.

In the context of security of our data, the first point is collaboration and coordination to optimize our business, the second is security, and the third thing is that it's a wonderful user-friendly experience.

It is already a very matured product, but there is always scope for improvement. Effective use of all products can be improvised with the use of AI, machine learning, and deep learning.

Microsoft is in the AI arena, so products can be improved in the coming time, and we can expect that.

I did that integration four or five years back and there have been already a lot of new features added. Currently, I can only talk about the older implementation.

I rarely get any issues, but occasionally when issues occurred, they were resolved early by the Office 365 internal team. We never had to reach Microsoft, but I believe they have a very powerful support team, and I don't have any doubt or concern over that.

Right now, I cannot comment on scalability issues.

The cost is justified because the product is wonderful.

Positive

Price may be a factor, but our organization is too big. I am not involved in any costing because my level is just senior architect. As our organization is big, we can afford it easily. For big organizations, cost is not an issue, but for smaller organizations or mid-size organizations, cost may be an issue. It may be costly.

Office 365 is the main tool we are using for our day-to-day operations. Office 365 provides a very good experience.

We are using many tools and apps of Office 365, primarily Teams, Outlook, and SharePoint.

Microsoft is in the AI arena, so products can be improved in the coming time.

I rate this solution nine to nine and a half out of ten.

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The main applications including Outlook, Word, Excel, and SharePoint are my daily use cases with Office 365.

A lot of the features help us create more work, but Outlook is most helpful for me because I'm a remote worker, along with Teams.

The main benefit I receive from Office 365 is the ability to work with people remotely, so it's nice to collaborate online and share files that we might be working on together.

Outlook, Word, Excel, and SharePoint are valuable features in Office 365 that I use daily.

Many features help us create more work efficiently, with Outlook being particularly helpful for remote work, alongside Teams.

The ability to work with people remotely, collaborate online, and share files are the main benefits I receive from Office 365.

There is not much I would improve for Office 365, though fewer updates would be nice.

I probably have many improvements I'd want to see, but nothing specific comes to mind.

I have been working with Office 365 since its adoption when it moved over.

I am not involved in the setup process for Office 365; we just get it deployed, and I don't know what issues the HR side has.

I would rate the stability of Office 365 at around eight out of ten.

I would rate the scalability of Office 365 at ten out of ten.

I haven't contacted tech support from Microsoft personally; I notice really no complaints inside the system.

I have been an Office user for about 20 years, and the last application I used was Lotus Notes.

I am not involved in the setup process for Office 365; we just get it deployed.

The tech team primarily works with the implementation.

I did some research on PeerSpot about comparison between Cornerstone and LinkedIn Learning.

I have been an Office user for about 20 years, and the last application I used was Lotus Notes.

AI integration with Office 365 is currently under test in our organization.

We don't have many app integrations with Office 365, but it's something we're certainly looking at.

My name is Adam Stevenson, and I work for Stantec as a talent development advisor. My email is adam.stevenson@stantec.co.uk.

I am a real user of Microsoft products, not a partner, and I would prefer my opinion about Office 365 to be anonymous on the platform.

I am working with both Cornerstone and LinkedIn Learning because I'm working with HR tools and employee involving solutions, and needed research for a presentation.

I couldn't specify which cloud we are using for the deployment of Office 365.

I would rate Office 365 a 9 out of 10 for all products overall.

I am totally satisfied with the security part of Microsoft for that software.

Hybrid Cloud

Other