Office 365 Reviews

I primarily use Office 365 for creating Word documents. We also utilize its cloud-based functionalities, such as SharePoint for document management.

I use Office 365 extensively, particularly for Word documents. One of its strengths is the integration with SharePoint and other applications like Teams, which allows for seamless communication and file sharing. The integration capability is strong as it links various applications such as the calendar and email functions, making it useful for our organization.

I wish Project could be more integrated into Office 365, as it currently requires a separate license.

I have been working with Office 365 for a couple of years, approximately two or three years.

I would rate the stability of Office 365 as eight out of ten.

I would rate the scalability of Office 365 as ten out of ten.

I do not have direct experience with Microsoft support because, according to company rules, I report issues to our internal help desk. If they cannot resolve it, they will contact support.

I previously used cloud solutions related to my former work with Amazon products. But I quit using clouds as my job no longer relates to this.

We have an IT department that handles the initial setup. We receive our accounts and access to the applications according to our roles.

I cannot provide an estimate on pricing or setup costs, as these are handled at a group level.

I can compare Office 365 with solutions like Open Office, which may be cheaper. However, it doesn't meet the required capabilities that we need. While Open Office is free, it lacks necessary functionalities.

Overall, I rate Office 365 a nine out of ten. It does a good job with most of the required applications, although I wish Project was seamlessly integrated into Office 365 as part of the base package.

Hybrid Cloud

Microsoft Azure

I normally use Office 365 for email. We utilize all the Office packages online, including PowerPoint, Word, and Excel for our documents. These Microsoft work applications are essential for our day-to-day communication and documentation needs.

Office 365 provides instant access to essential applications such as emails and documents at any time, regardless of location. This ensures that communication is seamless and efficient, making it powerful for our organizational needs.

All services offered by Office 365 are useful, including Outlook email, PowerPoint, Word, and Excel. Their cloud accessibility significantly enhances convenience. Having instant access to emails and documents is powerful for our work requirements.

The user interface of Office 365 is very good and easy to use. I think they should reconsider the pricing as it tends to go up annually. Visibility in pricing is a concern as charges might increase without users being aware.

I have been using Office 365 for several years, more than ten years.

The stability of Office 365 is excellent. It ensures that communications are always running, providing almost 100% uptime. This is crucial for accessing emails, documents, and presentations anytime needed.

Office 365 offers considerable scalability. I rate it eight out of ten as it deploys quickly and is convenient for our small team of about five people.

I haven't used customer service for Office 365. With Microsoft Azure, I faced some issues, mainly due to pricing and a lack of visibility in services and support levels.

Neutral

Before using Office 365, I used on-prem solutions with client software installed on laptops, which were not cloud-based. For other solutions, Linux was cumbersome, so Office 365 was the preferred choice.

The initial setup of Office 365 was very easy, rating it nine out of ten. It was a straightforward process with predefined steps and prompts, making installation smooth.

Implementation was straightforward, following predefined installation steps and prompts.

The subscription prices for Office 365 are revised annually and tend to be on the higher side. Pricing visibility is a concern. The licensing deals could be improved for better user satisfaction.

No other options were evaluated before choosing Office 365, as I have been a Microsoft and Office user for a long time.

Microsoft offers great applications, but pricing should be more transparent. It is critically important for communications and documentation to be stable, making Office 365 invaluable. I would rate Office 365 as an eight out of ten.

Public Cloud

Microsoft Azure

I use Office 365 for Word, Excel, and PowerPoint in different client projects.

The most valuable features are its usability and interoperability. I can switch between multiple devices and continue my documentation seamlessly. For example, I can work from a client device to my current device and other devices, saving it to the cloud and reusing it anywhere without searching or saving it separately. It is very handy.

In my opinion, Microsoft can make Power BI available in Office 365 as a basic version instead of making it a separate licensed product.

I have been working with Office 365 for about four to five years.

I would rate the stability of Office 365 as nine out of ten.

Office 365 has a scalability rating of nine.

The technical support from Microsoft is rated six to seven because it takes more time for them to address issues. Listening to the issue and then addressing it takes a long time.

Neutral

The initial setup for Office 365 is very simple.

I would rate the price of Office 365 as five. It is neither inexpensive nor costly.

I don't believe other competitors are near to Office 365. It is easy, usable, and simple to set up. Google is catching up, but it will take some time.

The final rating for Office 365 is eight. The pricing and technical support are factors for reducing two points.

Hybrid Cloud

Microsoft Azure

I use Office 365 for PowerPoint, Word, Excel, and Microsoft Publisher. The publishing part is mainly what I use.

Everything I use is pretty useful. I primarily use Word, Excel, PowerPoint, and Microsoft Publisher. Every application in the Office 365 bundle is beneficial, making day-to-day tasks easier. This in itself is a significant benefit.

The look and feel of the new Outlook is complex. Some features do not work in the classic Outlook version, requiring me to ask IT to fix it.

I have been using the solution for more than three years.

The stability is better now, although there were issues only once a quarter.

The solution is scalable enough.

I do not use contact support. I only use internal support.

Neutral

The setup was seamless.

I recommend using Office 365. It provides a bundle of all the applications I need. My total rating for Office 365 is nine out of ten.

Private Cloud

Microsoft Azure

I use Office 365 primarily for emails. Additionally, I work with Windows and Office Suite, both local and online.

Office 365 has great possibilities for integration, such as single sign-on and the Azure part of it. From a security perspective, there are valuable features such as always-on VPN and Endpoint protection. Defender is included for free, and there are options to upgrade Windows with certain plans, like E3 and E5.

There are many issues with Teams, OneDrive, SharePoint, and Exchange, making it difficult to identify positive aspects. Exchange has issues such as malfunctioning in specific regions and some features not working for certain users. There are also problems with Windows updates occasionally being faulty. Although it's possible to work around mailbox limitations with an archive or shared mailbox, larger mailboxes would be preferable.

I have been working with Office 365 for more than ten years.

Windows has issues with faulty updates, affecting stability. There are often availability issues with Office products.

Certain Office plans are limited based on the number of users. For instance, a plan that suited my needs could not be used because I have more than one thousand or two thousand users.

I was not happy with the technical support, especially when my issue with DMARC was routed to the Indian support team, who could not resolve it after two and a half months. I requested it to be routed to German support, but it was not. I had happier experiences with the German support previously.

Neutral

I mentioned potential pricing and tax changes due to political actions like Donald Trump's ideas impacting the EU, which may result in price changes.

Other than Office 365, I have worked with Linux. I have not worked directly with Google but have tried the free version of their similar product.

It's essential to consider the user's knowledge when recommending an Office 365 plan. For example, recommending an E5 license to someone without administrative knowledge doesn't make sense. On a scale of 1 to 10, I would rate Office 365 as a seven.

I use Office 365 as a productivity tool for correspondence, presentations, and spreadsheets. It is used by everyone individually based on their needs such as writing emails, doing reports, or handling calculations and spreadsheets. We don't use AI extensively.

I find Office 365 valuable because it is compatible across all companies, which is essential for our organization. It serves as a stand-alone correspondence, presentation, and reporting tool. The flexibility to adjust subscriptions with headcount changes is an advantage for cost management.

I would like to see improvements in the complexity of Office 365 administration. The backend can be daunting due to frequent changes in module names, which can be disruptive.

I have been using Office 365 for more than fifteen to twenty years.

There have been no deployment issues. The initial setup nowadays is much simpler compared to a few decades ago.

There have been no performance or reliability issues with Office 365. It functions well even when not connected to the internet, except for Outlook which cannot send emails.

There have been no scalability issues with Office 365. If there is an increase in users, we just subscribe to additional licenses.

I seldom consult Microsoft tech support and there's not much detail provided about contacting them. We usually interact with our vendors instead.

Neutral

We started with Google but found it difficult to manage two platforms. Switching to Office 365 allowed us to consolidate everything in one place.

The initial setup was straightforward and simpler than it was a few decades ago.

The flexibility to increase or decrease subscriptions with headcount changes makes the process more manageable and cost-effective.

The cost is not very reasonable. The pricing could be more flexible, and features needed are sometimes only available at higher subscription levels not suited for our company size.

We originally evaluated Google before switching to Office 365, due to difficulties in keeping track on both platforms.

For our environment, we have no choice but to use Office 365 as it's manageable with our company size. On a scale of one to ten, I would rate Office 365 an eight or nine. Nothing is perfect, and a ten would lead to complacency.

Public Cloud

Other

I use Windows on my notebook, and I also use Office 365, which includes Word and PowerPoint for documents and presentations.

We store our documents in SharePoint as document storage, but we don't use workflows in SharePoint because we mainly utilize ALM Jira for all our business processes; SharePoint operates mainly as a repository.

It's important to mention that when we are working on big reports, collaboration is key, allowing many people to work on the same document together.

I use both online and offline; some people do heavy editing on the web, but if I am working on big documents, I prefer to do it offline.

When I'm traveling, I definitely download all the documents on my notebook.

I should put my feedback mainly in Jira and Confluence, as these days I'm working around the clock.

With Office 365, I have never encountered issues; my experience is entirely positive.

We use Office 365, and colleagues download everything instantly; it's not about days.

It's very difficult to say how we can add more to our Microsoft experiences, as they are constantly improving and changing; regarding the stability of Microsoft products, I have no complaints.

With regard to Jira, when they implement new functionalities, quite often they deliver a product that is not stable enough; we can see this clearly, as sometimes something is not working, but this is about Jira, not about Office 365.

We are not using integrated Copilot, but our developers use OpenRoute a lot, which serves as a broker to interact with several AIs like ChatGPT and Google Gemini. I also know that some developers are using grounding.

I never think of integrating these technologies with Office because when it comes to programming questions, the developers are not using Word; they work in development environments like Eclipse or IntelliJ IDEA.

I have been working with this technology for approximately 10 years.

With Office 365, I have never encountered issues; my experience is entirely positive.

Regarding the stability of Microsoft products, I have no complaints.

I never contact Microsoft for support; Atlassian support contacts me quite often.

I remember other colleagues contacting Microsoft, but that was mainly about licensing questions, not anything technical.

Positive

Sometimes we are not happy with the price of available solutions, but when considering alternatives, such as OpenOffice, there's really nothing to compare. I know the formats of these open applications, but in terms of convenience and functionality, Office 365 is the only option.

In fact, it's not just a leader; Office 365 is the only real option we have now.

You can find us online at Enola-solutions.com.

I use Carmonda for business, along with several other tools.

I would rate it a nine out of ten; the only reason it's not a 10 is that the only comment I have is about the price. The functionality is perfect.

Public Cloud

Other

I primarily use Office 365 to develop user guides, prototypes, and set up documents.

Office 365 fulfills our basic requirements for developing documents and basic forms. It provides a lot of facilities and options, which are very helpful. I use it for document creation which saves a lot of time compared to other document creation tools.

I would like to see improvements in the Excel forms. The backend I wrote in Visual Basic could be improved.

I have been using Office 365 since I joined this organization in 2020. I work on the desktop version of Office.

I find Office 365 stable and have not experienced any stability or performance issues.

I mostly use Office 365 for personal or simple tasks, so scalability has not been an issue.

The initial setup of Office 365 on my personal PC was straightforward and user-friendly.

I rate Office 365 an eight out of ten because it fulfills most of my requirements. I recommend it to others because it saves a lot of time, and one can manage data well with the options available in Microsoft Office.

On-premises