Office 365 Reviews

Our main use cases for Office 365 include planning for different departments such as marketing, sales, project management, finance, and tech. We use SharePoint to store files, making them easily accessible to those with access.

The integration of co-pilot as part of M365 has made it easy to access support for commom technical issues. This has saved time that would be used on trying to access prompt feedback following back-and-forth emails in getting the correct solution. The links suggested by co-pilot directly provide the required respurce for all tech issues I have faced when using M365

The most valuable feature is SharePoint, where we can easily put files and make them accessible to any person who has access. Additionally, we make use of the live stream feature, which is impressive although I cannot remember its exact name. The user interface of Office 365 is well-designed, featuring a copilot that helps navigate challenges effectively.

I haven't considered any new features for improvement yet, because I'm new to using the tool. Maybe in two or three months, I will have suggestions for new features.

I have been using Office 365 for less than a month, about two or three weeks.

So far, the experience has been excellent. On a scale of ten, I would grade it a ten.

I have not needed to contact Microsoft's technical support, as I have been able to use the copilot feature for any questions or challenges.

Positive

We transitioned from using Notion and Slack. We used Slack mainly for project management and the tech team, and Notion for general company-wide needs.

The initial setup was quite easy and straightforward. After uploading my credentials to Microsoft Authenticator, accessing the necessary tools was seamless.

I didn't inquire about the specific costs of transitioning from the previous tools. However, I was informed that the cost of using the Microsoft ecosystem is higher than the combined cost of using Notion and Slack.

On a scale of one to ten, I rate the overall solution ten out of ten.

Public Cloud

Other

I primarily use Office 365 for handling documents and spreadsheets. In my daily work, however, I am not a frequent user of office applications as I am more of a developer. We mainly use Google for collaboration and other tools like Notion, Miro, and Figma.

The most valuable features of Office 365 include its ecosystem integration capabilities, allowing for seamless usage across different platforms. The default settings work well for more than a decade, which is a testament to its user-friendly design. I also find the autosave and backup features, such as saving to iCloud and local storage, very useful. Although I use only formulas in Excel for basic calculations, this feature also provides time-saving benefits.

I do not have any specific complaints about Office 365, such as downtime, stability issues, or technical errors. I believe the choice of office apps often depends on the existing ecosystem of the business, and since Office 365 has comprehensive coverage, I am not missing any features that the competition provides.

I have worked with Microsoft Office and its suite for over twenty years

I have not experienced downtime, stability issues, or data loss when using Office 365. It is a reliable solution.

I have never contacted customer support for Office 365, so I can't provide feedback on their services.

Positive

The initial setup of Office 365 was straightforward and did not present any challenges. The default settings have been satisfactory.

I rate Office 365 seven out of ten. I emphasize the integration capabilities of Office 365, though other applications like Notion, Confluence, and various Google tools are also important in my workflow. Overall, I would rate the solution a seven out of ten.

Hybrid Cloud

Other

They have replaced all my normal software with this stuff, and it is what I have to use because I do not set up my computer as IT people do it. It includes Office 365 applications such as Excel, Outlook, and Word.

They are basically identical.

I could not really say; it is just a system that delivers Excel and Outlook for me, so I had it before, and I have it now. It is just packaged differently; I do not see a difference in terms of that question.

They work sufficiently.

I suppose so; I do not think there are any alternatives. It is a monopoly.

It is a pain to use, to be honest.

Always having to log in repeatedly multiple times during the week is frustrating. Not being sure how it is connected to the cloud remains a gray zone.

I have been using it for a couple of years now.

It is stable, but something is using up a lot of RAM and CPU percentage, so it is slower than it used to be.

I just use my internal people.

I use Google sheets for personal use.

I know Office 365 Excel has functionality, but Google sheets works a bit quicker running on my machine, though my spreadsheets on that system were a bit more simple, so that might be a factor.

I use Polarion.

I have not used it much in the last year.

I have no idea about the installation as it just appears on my computer.

I am just a single user.

The organization has at least 30,000 users.

This review rates Office 365 as six out of ten.

I work with Excel, Word, and PowerPoint, essentially all applications within Microsoft solutions. These are crucial for data cleansing, data collection, and data analytics in our company, specifically in the banking sector.

Office 365 applications are indispensable for data cleansing, data collection, and analytics. Excel is the main application on every computer at our company, acting as the primary system for formulas, data extraction, and data cleansing across various sectors in Egypt, including banking and real estate. The macro system in Excel allows for creating local applications that assist in processes without incurring additional costs. Moreover, AI integration helps automate formula writing, saving time and enhancing productivity.

Office 365 should be able to handle larger datasets for cleansing, similar to SQL capabilities. Excel can presently only collect around ten thousand columns of data, which is limiting. Performance enhancements in Excel and Word are necessary as they sometimes experience lagging and delays.

I have been working with Office 365 for more than ten years.

Office 365 experiences several performance issues, particularly in Excel and Word, including lagging and delays.

When we need to scale it up or down, Office 365 is found to be scalable without any limitations. It supports around three thousand users across our company.

We escalate our questions or problems within the IT department, and they take action.

Positive

The initial setup of Office 365 is very straightforward and easy to manage.

The cost of licensing Office 365 is reasonable. The only issue we face is related to the devaluation of the Egyptian pound, not the pricing of Office 365 itself.

I would recommend Office 365 to others, but I believe it is already widely used. I rate the solution nine out of ten.

On-premises

Regarding the use cases for the product, it is used for all documentation purposes and computation purposes.

The complete Office 365 suite is used, and we have recently started using it for designing purposes because Microsoft Designer has launched. It is a great product to have. We also use it for Project Management.

The recent Microsoft 365 integration with Copilot is certainly very useful and effective, specifically for enterprise customers as it provides more than a 5x boost to productivity.

Within this suite, Microsoft Teams is another component that plays a big role. The way Copilot has been integrated into all the suites of the product, including Office suite and collaboration suite, creates a very effective combination that is being productively used within organizations and enterprises.

There is room for improvement to make Office 365 more affordable.

Pricing is the major concern because certain features are also part of some free suites that people are used to using in their daily life, which drives the demand for Office 365. If it would be commercially more viable and affordable for smaller and medium-sized enterprises, their suite would be one of the best suites.

I have been working with Windows for 35 years, which is the same period with Office 365.

The installation is quite easy, rating it 10 out of 10.

The solution is quite stable.

Since it is on-premises, the solution is one of the best and easiest ones, requiring minimal resources for management.

Support for Office 365 deserves nine points out of ten. The support is almost amazing.

Positive

From a productivity perspective, it is certainly saving time, but it is not saving money as similar work can be done with other Office suites available outside.

Regarding percentages and calculating ROI, it is difficult to provide specific figures.

To manage and maintain Office 365, deployment depends on the use cases. The complete suite is not needed on every endpoint.

For example, the Project Management suite is necessary only for PMO team members. Otherwise, just the Office suite is sufficient if they are not looking for the Designer component.

The integration with Copilot is a good example of AI integration. It would be beneficial to have open options to use any kind of AI that is available, apart from only being tightly integrated with Microsoft.

The Office suite can be integrated with many applications.

On a scale of one to ten, this solution deserves a rating of nine.

On-premises

Having the Copilot implemented recently in Office 365, Microsoft has some edge on that.

Having the Copilot implemented recently in Office 365, Microsoft has some edge on that.

Teams and SharePoint are the best features for my team's collaboration in Office 365.

The Copilot integration in Office 365 stands out by providing various different kinds of support to daily users utilizing AI help on other products.

To make it even better in the next release, they can improve the categorization and utilize AI help to suggest mail descriptions and everything to categorize mail in different ways, depending on the priorities of a user, and so on.

They still need to improve their email categorization, and their AI capabilities have room for improvement.

I have implemented Office 365, and it has been already a few months.

We have not faced any issue with the integration of Office 365.

It is already implemented and being used.

I am generally satisfied with my current solution.

I rate Office 365 eight out of ten.

I have another call and meeting in five minutes.

For the Infor product that I am working with, which is a financial application system, all of the accountants love to make their reports and calculations on Microsoft Excel. They use it daily for operations and reports like Income Statement, Balance Sheet, and Profit and Loss. My primary use is mainly for financial processes and reports.

The key features for me in Office 365 are the formulas that I can create and design my own formulas. This includes functions like addition, submission, IF conditions, and concatenate conditions. These formulas allow me to handle any kind of report I need. It's also highly recommended for accountants and financials to use it for presentation or reviewing tables. Excel is integrated with our solution for Infor SunSystems, enabling a seamless workflow.

Enabling macros could greatly improve Office 365. I was making a tool related to Infor called Query and Analysis or Vision, which is inherited in Excel. Through it, I can create a macro, essentially a button executing several formulas in order. Having such a function inside Office 365 would be beneficial for non-technical users to easily create buttons for specific actions, bypassing the need for Visual Basic.

I have been working with Office and Office 365 since 2011.

The deployment of Office 365 is very fast and does not pose any issues.

I have not experienced any stability issues. The product is stable for me.

For me, Office 365 is very good in terms of scalability for my environment.

I have not needed to contact Microsoft support because the product is very stable. I have a technical background, making it easy for me to use. Therefore, I have not needed technical support from Microsoft.

Neutral

The initial setup of Office 365 is very easy. It's a next, next setup process that poses no problems.

Office 365 is a highly recommended tool, especially for financial processes and reports. However, it also suits users who need to make presentations or review tables. My rating for Office 365 is ten out of ten, as it’s a very good solution.

On-premises

I have been using Microsoft 365 as it operates in the background and integrates with my other Microsoft apps. It is something that we have because I use Microsoft products for all my work.

Microsoft 365 operates seamlessly in the background, allowing us to perform tasks across different Microsoft applications.

I primarily use PowerPoint quite a bit these days. Microsoft 365 works in the background and integrates with all the Microsoft Suite applications. All the apps I use are primarily Microsoft apps, which makes everything I do work seamlessly with Microsoft products.

The main issue is with the Microsoft Authenticator, which sometimes does not work as expected, causing a hassle. Additionally, Microsoft Defender sometimes does not work well with other antivirus software, causing conflicts. I often end up using Google Authenticator as an alternative.

I have been using Microsoft 365 for about three to four years.

There were no issues with the deployment of Microsoft 365 for us.

We are a very small company with active users being less than ten, so scalability has not been an issue for us.

I feel frustrated with Microsoft support sometimes, rating it a five. It is difficult to get through to support, and they often refer us to guides to solve problems rather than providing direct support.

Neutral

The initial setup of Microsoft 365 was straightforward and not problematic.

The setup was completed in less than 30 minutes.

I do not have any problems with the pricing of Microsoft 365.

I compare Microsoft 365 to Google products. I have worked with Google through some clients, and my experience suggests that Google's platform seems more secure and better for live, real-time collaboration.

I would recommend Microsoft 365 to other businesses as it is a better product compared to its competitors. I rate the overall solution a seven out of ten.