Office 365 Reviews

We are using Office 365 primarily for Teams collaboration and data sharing. This is mostly for meetings, as they are extensively used in our office.

The features of Office 365 are continuously evolving, but version control, document control, and various SharePoint features are valuable. We also utilize Power Apps to gather the necessary information from various users. The AI-enabled meeting notes feature has significantly improved our productivity. Teams meetings are an indispensable part of daily work for communication and collaboration.

There is no specific area of Office 365 that needs improvement as of now, but it sometimes becomes difficult to find the latest used files. The search functionalities could be improved. Also, the amount of storage available with Power Apps is limited, and more integrations with AI and better search functionalities could enhance its scalability.

We have been using Office 365 for approximately four years. It was a rollout in phases, so it has been a while since its adoption.

I did not personally participate in the deployment process, as it was managed by our IT team.

I would rate the stability of Office 365 an eight. Occasionally, there are hiccups, like issues loading Teams, but overall, it is quite stable.

Depending on use cases, Office 365 could be improved in terms of scalability. More AI integrations and improved search functionalities are needed. I would rate its scalability a seven.

I rate the technical support ten out of ten, as I've never needed to reach out for assistance after years of usage.

We previously used Skype, but switched to Office 365 for better collaboration, data availability, and accessibility. It's about more than just meetings; it’s about collaboration.

The initial setup experience was somewhere between a seven and an eight. As I didn't undertake the setup myself, I'm basing this on the overall feedback.

Our IT team performed the implementation. It's a large enterprise, so I was not personally involved.

I did not evaluate any other options myself. The IT team may have done so.

I rate Office 365 an eight overall. It enables users to access firsthand information they seek. I would definitely recommend it to similar users. The overall product rating is an eight out of ten.

Public Cloud

Microsoft Azure

I use Office 365 for various tasks, ranging from Excel to PowerPoint, utilizing all applications of Office 365 in different capacities within the mining industry. It helps with tasks such as data analysis and is an essential tool for day-to-day operations.

Office 365 enhances productivity in the mining industry by aiding with data analysis. It is crucial for daily activities, providing support in making reports, presentations, and conducting data analysis. It is indispensable for multiple operations, ensuring that office work can be completed efficiently.

I would like there to be a feature where Office 365 can be linked with ChatGPT or Gemini to enhance our current setup. The introduction of AI features providing prompts is helpful.

I have been using Office 365 for more than five years.

I have not experienced any downtimes or stability issues with Office 365.

I find Office 365 to be scalable when adding additional resources.

There is another team responsible for handling technical issues and tech support, so I do not have direct experience with it.

Positive

While we also use Google Sheets, I prefer Microsoft products. Excel is easier to use compared to Google Sheets because I am accustomed to how formulas work and can apply macros easily.

I was not involved in the initial setup process as it was handled by the IT team.

The setup of Office 365 was conducted by another team, specifically the IT team.

Apart from Office 365, we have worked with Google Sheets.

I rate Office 365 as nine out of ten. Based on my experience, I would recommend Office 365 to others because it is a necessary tool for us and supports various operations daily.

On-premises

I use Office 365 as a productivity tool for correspondence, presentations, spreadsheets, and reporting. My team individually utilizes different functionalities depending on their tasks, such as writing correspondence, emails, reports, and doing calculations and spreadsheets.

The most beneficial aspect of Office 365 for me is its compatibility across companies, ensuring seamless communication and collaboration because the majority of people use the product. While there may not be anything exceptionally special about it, its widespread use makes it necessary. Furthermore, the ease of managing subscriptions allows flexibility in handling workforce changes, such as reducing the number of subscriptions when headcount is lowered, enabling easier management.

I cannot think of any specific features or functionality that needs improvement off the top of my head. Nowadays, the initial setup is much simpler compared to decades ago, though the backend and admin of Office 365 can be daunting. The frequent changes to module names like SharePoint and Exchange Plus can be tough as they make familiar features look different.

I have been using Office 365 for more than fifteen to twenty years.

The initial setup of Office 365 is much simpler nowadays compared to previous decades.

I have not faced any serious performance or reliability issues with Office 365. Even without an internet connection, I can still work with the tools, except for Outlook, which cannot send emails. Overall, there is no problem.

There have been no limitations or scalability issues with Office 365. If there is any increase, I just subscribe to additional licenses.

I seldom consult Microsoft tech support because it is not clearly stated where support is available, or whether it is free or chargeable. Hence, I generally talk to our vendors for assistance. The issues are not major since Office 365 is primarily a productivity tool.

Neutral

I started with Google but found it difficult to keep track of both platforms. I moved to a subscription-based model with Office 365 for a single platform to settle everything.

The initial setup is much simpler nowadays compared to the past decades.

The flexibility offered by the subscription model enables cost savings when reducing the headcount, as I can easily manage the licenses online. This flexibility is advantageous compared to the traditional way of managing software versions.

The pricing is not very reasonable as it could benefit from being more flexible. Sometimes I want specific features that are only available at the next level of subscription, targeting companies with a few hundred or thousand users when those features should be more widely available.

I evaluated Google before switching and found synchronizing email between Outlook and Gmail difficult at first. Early on, Office 365 had just started with cloud services and Gmail was more established.

I would recommend Office 365 because for an environment of our size, there is not much choice. Handling multiple platforms would be a nightmare for us. For a smaller company with just a few employees, Google could work, but for us, having a single platform is preferable. I rate Office 365 around eight or nine out of ten.

Public Cloud

Other

A typical use case for Office 365 is how I primarily use this solution.

The most valuable feature of Office 365 consists of the features that I prefer about this solution.

The areas of Office 365 that have room for improvement are what should be better in this solution.

I have approximately 10 years of experience working with this solution.

I would rate the technical support from Microsoft an eight on a scale of 1 to 10, where 1 represents low quality technical support and 10 represents high quality.

Before Office 365, I did use a different solution.

My relationship with Microsoft is that I am an end user.

I would rate the scalability of Office 365 a nine on a scale of 1 to 10, where 1 represents low scalability and 10 represents high scalability.

I would rate the stability of Office 365 a nine on a scale of 1 to 10, where 1 represents low stability and 10 represents high stability.

My thoughts about the price of Office 365 are that it is acceptable.

I would rate Office 365 overall an eight on a scale from 1 to 10, where 1 represents the worst solution and 10 represents the best solution.

My company name is Linda, and I have the title of Support. My email address is boris_kaluza@enter.sk.

Public Cloud

Other

Office 365 is used primarily for document management, reporting, and cross-functional collaboration. While our current data volumes are manageable, we complement Office 365 with Power BI for reporting and Azure Data Factory for data processing tasks. These tools help us analyze trends across projects, resources, and operations.

Team collaboration is streamlined using Microsoft Teams and SharePoint. We co-author reports in Excel, integrate links through platforms like Jira, and share updates instantly. This real-time collaboration accelerates feedback loops and reduces delays in communication and delivery.

Office 365 has significantly enhanced collaboration and productivity through integrated tools like Teams, Excel, and Power BI. The cloud-based setup has also improved data accessibility and sharing efficiency across departments.

Seamless Cloud Integration: Eliminates the need for VM-based transformation environments, particularly when paired with Azure Data Factory.

Real-Time Collaboration: Teams and SharePoint enable efficient document sharing and co-authoring.

Power BI: Offers strong visualization and reporting capabilities.

Overall ROI: We’ve seen notable value in terms of productivity and operational efficiency.

A key enhancement would be integrating AI-based prompting directly within Microsoft Word or Office apps. The ability to generate structured content using AI prompts would save time and improve document creation workflows.

I have been using Office 365 for about one and a half years. Our organization recently migrated to it from an on-premises Microsoft setup.

The platform has been reliable. A rare instance of downtime was resolved by Microsoft support within a few hours.

Office 365 handles our current needs well. For larger datasets or transactional systems, integration with platforms like Azure Data Lake would be more suitable.

Our experience with Microsoft support has been positive. Issues were addressed quickly and effectively.

Positive

We previously used on-premises Microsoft tools before migrating to Office 365 for a cloud-based experience.

Our migration from on-premises to Office 365 was smooth and straightforward.

Office 365 is managed internally by our organization under an enterprise licensing agreement.

Office 365 delivers strong value in terms of both cost and productivity gains.

Licensing and pricing are handled by our admin team, and the details are not directly visible to us.

Other options may have been considered, but I cannot recall the specific details.

I would recommend Office 365 to other professionals for its comprehensive suite of tools, strong integration, and cost-effective cloud performance. I rate it 9 out of 10.

Private Cloud

Microsoft Azure

They have replaced all my normal software with this stuff, and it is what I have to use because I do not set up my computer as IT people do it. It includes Office 365 applications such as Excel, Outlook, and Word.

They are basically identical.

I could not really say; it is just a system that delivers Excel and Outlook for me, so I had it before, and I have it now. It is just packaged differently; I do not see a difference in terms of that question.

They work sufficiently.

I suppose so; I do not think there are any alternatives. It is a monopoly.

It is a pain to use, to be honest.

Always having to log in repeatedly multiple times during the week is frustrating. Not being sure how it is connected to the cloud remains a gray zone.

I have been using it for a couple of years now.

It is stable, but something is using up a lot of RAM and CPU percentage, so it is slower than it used to be.

I just use my internal people.

I use Google sheets for personal use.

I know Office 365 Excel has functionality, but Google sheets works a bit quicker running on my machine, though my spreadsheets on that system were a bit more simple, so that might be a factor.

I use Polarion.

I have not used it much in the last year.

I have no idea about the installation as it just appears on my computer.

I am just a single user.

The organization has at least 30,000 users.

This review rates Office 365 as six out of ten.

I work with Excel, Word, and PowerPoint, essentially all applications within Microsoft solutions. These are crucial for data cleansing, data collection, and data analytics in our company, specifically in the banking sector.

Office 365 applications are indispensable for data cleansing, data collection, and analytics. Excel is the main application on every computer at our company, acting as the primary system for formulas, data extraction, and data cleansing across various sectors in Egypt, including banking and real estate. The macro system in Excel allows for creating local applications that assist in processes without incurring additional costs. Moreover, AI integration helps automate formula writing, saving time and enhancing productivity.

Office 365 should be able to handle larger datasets for cleansing, similar to SQL capabilities. Excel can presently only collect around ten thousand columns of data, which is limiting. Performance enhancements in Excel and Word are necessary as they sometimes experience lagging and delays.

I have been working with Office 365 for more than ten years.

Office 365 experiences several performance issues, particularly in Excel and Word, including lagging and delays.

When we need to scale it up or down, Office 365 is found to be scalable without any limitations. It supports around three thousand users across our company.

We escalate our questions or problems within the IT department, and they take action.

Positive

The initial setup of Office 365 is very straightforward and easy to manage.

The cost of licensing Office 365 is reasonable. The only issue we face is related to the devaluation of the Egyptian pound, not the pricing of Office 365 itself.

I would recommend Office 365 to others, but I believe it is already widely used. I rate the solution nine out of ten.

On-premises

Regarding the use cases for the product, it is used for all documentation purposes and computation purposes.

The complete Office 365 suite is used, and we have recently started using it for designing purposes because Microsoft Designer has launched. It is a great product to have. We also use it for Project Management.

The recent Microsoft 365 integration with Copilot is certainly very useful and effective, specifically for enterprise customers as it provides more than a 5x boost to productivity.

Within this suite, Microsoft Teams is another component that plays a big role. The way Copilot has been integrated into all the suites of the product, including Office suite and collaboration suite, creates a very effective combination that is being productively used within organizations and enterprises.

There is room for improvement to make Office 365 more affordable.

Pricing is the major concern because certain features are also part of some free suites that people are used to using in their daily life, which drives the demand for Office 365. If it would be commercially more viable and affordable for smaller and medium-sized enterprises, their suite would be one of the best suites.

I have been working with Windows for 35 years, which is the same period with Office 365.

The installation is quite easy, rating it 10 out of 10.

The solution is quite stable.

Since it is on-premises, the solution is one of the best and easiest ones, requiring minimal resources for management.

Support for Office 365 deserves nine points out of ten. The support is almost amazing.

Positive

From a productivity perspective, it is certainly saving time, but it is not saving money as similar work can be done with other Office suites available outside.

Regarding percentages and calculating ROI, it is difficult to provide specific figures.

To manage and maintain Office 365, deployment depends on the use cases. The complete suite is not needed on every endpoint.

For example, the Project Management suite is necessary only for PMO team members. Otherwise, just the Office suite is sufficient if they are not looking for the Designer component.

The integration with Copilot is a good example of AI integration. It would be beneficial to have open options to use any kind of AI that is available, apart from only being tightly integrated with Microsoft.

The Office suite can be integrated with many applications.

On a scale of one to ten, this solution deserves a rating of nine.

On-premises