Office 365 Reviews

Primarily, I use Office 365 and Teams for various tasks. My firm works as a consulting and IT solution provider for small and micro businesses. We use Office 365 for a range of applications like Teams, Exchange, Outlook, SharePoint, Power Application, and Power Apps.

I find the extensive list of features in Office 365 tremendously valuable, including Teams, Exchange, Outlook, SharePoint, Power Application, and Power Apps. In particular, I am an end user, and I consult my partner firms to use Office 365 and Teams. I have found that Teams and Outlook are my primary applications. Furthermore, I like Copilot Pro, which I have licensed for use with Outlook, Teams, Excel, and Word; it often provides excellent information and guidelines.

I have issues with call licensing problems, and there is a lack of good information about PBX and IT integration with Teams. Questions regarding licensing, such as the appropriate license needed for integration with PBX or for supporting call centers and IVRs, are common, along with inquiries about pricing for domestic and international phone calls. Additionally, I would appreciate more documentation on specific integrations.

I have been using Office 365 for a few years, maybe five or more.

The initial setup is not entirely easy. A setup may require changing configurations in Exchange and Teams, but overall it is manageable. Although not every deployment is straightforward, I do not spend excessive time resolving problems. The setup is flexible.

I rate the stability of Office 365 as eight out of ten, indicating room for improvement. Specifically, Microsoft Teams can have issues sometimes. Today, for instance, I was unable to log in to my Teams account for over an hour on my mobile. This might be due to my mobile operator or a Microsoft issue.

In a case a few months ago, I assisted a non-profit organization, and I can say that communication has greatly improved with Microsoft. Everything was finished within five to seven days, and the support was cooperative, providing good guidelines. Microsoft is consistently improving in this type of communication.

I have only used Microsoft solutions, primarily because my technical team consists of Microsoft-certified professionals. We have no experience with Linux, Google, or other platforms.

The initial setup can vary depending on the client's requirements. Some setups are quick and fast, taking little time, while others require more effort from my team, especially when clients are uncertain about their needs.

In Serbia, IT is considered expensive because our monthly budget comparison to the rest of Europe is low. With an average salary of 500 euros, Office 365 appears expensive. Many clients request discounts.

I did not evaluate other options because my technical team is composed of Microsoft-certified professionals.

Overall, I would rate Office 365 as seven out of ten, taking into account the areas for improvement.

Public Cloud

Microsoft Azure

I work in IT and I use Office 365 primarily for collecting and presenting information, but it is not the main tool for my job.

Office 365 is a stable product, and I find it very useful for collaboration, especially when I use Excel to elaborate data that I later use with Power BI. I extensively use SharePoint for workflows such as document approvals between departments and internal approvals.

It would be beneficial to have integrated analytics with SharePoint, allowing insight into workflow timelines and efficiency, such as identifying delays or fast completions for day-to-day operations.

I have used Office 365 for thirty years.

I have not faced significant issues with deployment.

I have not faced any stability issues, such as downtimes, with Office 365.

I have had limited experience contacting Microsoft support, but when I encountered an issue connecting to SharePoint, it took more than a day to resolve.

Neutral

The setup is very quick. I recently changed laptops, and it was a matter of minutes to set up Office 365.

I am not really involved in the pricing, but I perceive a good ratio between value and cost.

I rate Office 365 eight out of ten. I suggest considering its benefits for collaboration and the potential value it provides compared to its cost.

Public Cloud

Other

I use Office 365 primarily for analytics with Excel, document creation with Word, and managing emails with Outlook. I also use it for collaboration and real-time editing.

One of the main advantages of Office 365 is its widespread use, which makes it easier to collaborate on documents. It brings collaboration possibilities in real-time and offers time and money savings.

Sometimes Excel crashes unexpectedly when working with large datasets.

I have been working with Office 365 since before it was called by that name.

Excel sometimes crashes when dealing with large datasets.

On a couple of occasions I have contacted Microsoft support, and I was satisfied with their responses.

Neutral

Installing Office 365 directly on my machine takes about fifteen to twenty minutes, making it fairly easy to deploy.

Office 365 is costly, but there aren't many alternatives. It is considered cost-effective as it brings some benefits such as collaboration and time savings.

I would rate Office 365 eight out of ten.

Hybrid Cloud

We have been using Office 365 more as a collaboration and communication tool. My team and I utilize Office 365 and its sub-products for elements of task management such as planning, the planner feature, the risk board, time card, time off, calendars, and other related features.

We have been using Office 365 for tagging critical communications and building communities of practice and centers of excellence. The main feature we use is tagging, which provides notifications and reminders. By creating labels, we can identify tasks with customized labels for project phases, which aids in visualization and reporting. Integrating Outlook with Planner and Teams channels has been beneficial as well.

It would be helpful if Office 365 integrated Copilot or more AI capabilities to provide proactive notifications. For task management, AI could offer insights and early indications of overdue tasks by analyzing activity updates. These features could improve intelligence and assistance for users.

We have been using Office 365 for close to three years.

We have no complaints about the stability of Office 365.

Office 365 is scalable in terms of numbers because it can easily handle multiple projects onboarding, warranting a ten out of ten rating. However, in terms of adapting to changing project scopes, it is somewhat restrictive, which would rate around six out of ten.

The support provided by Microsoft for Office 365 is generally good. Although there had been some delays, no major complaints arose from these experiences.

Positive

Before using Office 365, we used Confluence, Atlassian tools, and Google tools like Slack and Google Messages. While both Office 365 and Google have their strengths and weaknesses, the seamless experience with Office 365 stands out.

Setting up Office 365 is easy. I would rate it a nine out of ten in terms of simplicity and user-friendliness.

Office 365 is costly for individuals and small businesses. However, for larger user bases with bulk offerings, the price becomes more reasonable.

Before using Office 365, I evaluated Confluence, Atlassian tools, Google tools like Slack, and Google Messages.

I recommend going ahead and using Office 365. It is fast, easy to navigate, and does not require technical expertise to operate. The user-friendliness and experience are both great. I rate the overall solution a nine out of ten.

Private Cloud

Microsoft Azure

I mainly use Office 365 for documentation, such as creating Word documents, Excel sheets, or PowerPoint presentations. These are the primary applications I utilize.

If I am on my phone or laptop, the document is available on both devices. This mobility is advantageous since earlier we had to send documents, but now if I save it in OneDrive, they are readily available.

Office 365 allows me to share documents easily with team members, which is more efficient compared to the older frameworks. Word, PowerPoint, and Excel are still very comprehensive and flexible. These tools remain powerful, and no other platform has reached this level yet.

Office 365 tools work very well on Windows, but there is still some lag when using Mac computers. Sometimes, attachments cannot be opened on a Mac. The seamless integration seen on Windows is not there on Mac, so there is scope for improvement in optimizing support on Mac computers.

I have been using Office 365 for the last five or six years.

As a user, the deployment was very straightforward for me. It was a quick 10-minute process.

Overall, the stability of Office 365 is high. I would rate it a nine out of ten, although the lack of support on Mac can still interfere occasionally.

I rate Office 365's scalability as an eight. However, there have been instances on Mac where the auto-save function did not work when my machine restarted, indicating an area where scalability did not assist.

I have not interacted with the technical support of Office 365.

Positive

Previously, we used Word and PowerPoint installed locally on the machines separately. Our company decided to switch to Office 365 for centralized management by Microsoft.

The initial setup was very easy, especially since it is a SaaS solution. I would rate it an eight or nine.

In our office, Office 365 is available in the App Store. It was a plug-and-play setup, and installation was managed by Microsoft's centralized system.

The mobility feature of Office 365 has provided value, as documents are accessible on multiple devices like phones and laptops. Saving documents in OneDrive makes them easily available.

Content is available on various devices through OneDrive, facilitating document accessibility on the go. I rate Office 365 a nine out of ten overall.

Public Cloud

Microsoft Azure

We use Office 365 for business generally. We deal with e-fax, and I was looking at the reviews because I am looking for something similar to Business Central. In my opinion, Business Central is the best that I've seen so far. However, it's not available in the Caribbean, and Business Central is not formatted for this region just yet, so we can't use it here.

Mainly, the ability to sync apps seamlessly around our team is valuable. It is a major advantage to work from anywhere, and the ability to sync is crucial for us. We can be anywhere, including home or work, and we can accomplish tasks with everything done in real time. All the apps are accessible. We use Office 365 for business generally, and we deal with e-fax. I was looking at the reviews because I am looking for something similar to Business Central. In my opinion, Business Central is the best that I've seen so far. However, it's not available in the Caribbean, and Business Central is not formatted for this region just yet, so we can't use it here.

They can improve on the ease of use for each product. There is always a learning curve, and for apps like Excel, users have to go into training for optimal use. All of the apps should be more user-friendly.

I have been using Office 365 for probably about seven or eight years.

The app is pretty slow on Android devices, even on Apple devices, so it is not very fast. It moves slowly, and when contacting support, they attribute it to a system problem, but everyone in the area has the same issue. Thus, it seems to be a Microsoft problem.

It is definitely scalable. I would probably give it a ten for scalability.

I would probably rate their customer service a seven out of ten. They do get back to you quite quickly.

Neutral

The initial setup is not straightforward at all. It is complex. I would place it about a four on a scale, with one being the most difficult.

In terms of efficiency, Office 365 has definitely improved operations. However, we now have to devote time to learning the product to get the best out of it, which sort of eats into our time.

The pricing for Office 365 is not bad, it's okay. While Business Central is quite expensive, the standard fees are pretty reasonable. I would probably give it an eight out of ten.

I would recommend Office 365 to others as a productivity tool, though I have reservations due to the lack of user-friendliness. Overall, I would rate Office 365 about a seven out of ten.

I use Office 365 in various environments including Teams.

The features of Office 365 are very beneficial. The Teams integration and SharePoint functionality have helped with project management in work and school environments.

There are features that could be enhanced or added to Office 365.

I have had experience with Office 365 for a few years.

Office 365 demonstrates excellent stability overall.

Their support deserves a rating of 10 out of 10 for customer service. I have utilized their online forums to resolve various issues.

Positive

I have not had experience with other platforms such as Google or different collaboration tools such as Adobe. I am interested in learning the main differences between Microsoft and Google for these applications.

On a scale of 1 to 10, with 10 being the most easy, Office 365 could potentially be made easier to use.

I am familiar with the security framework of Office 365, particularly regarding Teams meetings. Special logins are required even when accessing personal accounts, which influences our data protection strategy and benefits the company.

AI is utilized in Word through the editor feature, though I am not aware of other AI features integrated with Teams.

I would recommend Office 365 to other businesses and educational institutions as it serves these purposes effectively.

My advice for potential users is that the solution is very beneficial.

Overall, on a scale of 1 to 10, I would rate Office 365 as very good.

I am just a user. It is on the cloud, so it is much better. I can use it wherever I want.

Office 365 is a pretty stable solution. It is in the cloud, so I can use all the documents that I have anywhere I want. There is one very good feature that I have. When I use SharePoint along with it, it makes life a lot easier for us, especially when I have to share documents or files with other clients.

There is really not much difference between Office 365 and standalone MS Office. However, regarding PowerPoint, while the icons are there, I wish it was as good as Apple's presentation software because it is easier to create PowerPoint presentations with Apple's equivalent software. They could have done better work if they had provided that functionality.

To be very honest, we use Cute FTP to transfer most files, and if they had FTP portals which they could guarantee were secure, that would be a great help. Then I would not have to start Cute FTP and perform all those operations. I do not know whether Office 365 has that functionality because I have not seen it, but it would have been quite beneficial if it was there.

It is easy to deploy. It is not rocket science, but deploying information over the cloud is something that I am very skeptical about. I usually use Cute FTP or FTP-type solutions, as it is more secure compared to sending or sharing information. I do use cloud sharing, but only for documents that are not secretive or sensitive. I mainly use FTP to load or unload sensitive data. Other than that, insensitive data is just a matter of using a shared drive.

Regarding productivity gains, we have no issues with Microsoft. It is a very good service that they provide. The only problem I have seen is that Windows 11 gives many problems, especially when it updates your software. Everything slows down, every application slows down. I have reverted back to Windows 10 because Microsoft Windows 11 is not working for me. Let us see how things work out.

It is very difficult to get hold of Microsoft support people or any support people, including Amazon. There are too many automated processes that you need to go through, and even then you do not know whether you will be able to speak to them.

It is pretty good, to be very honest. In PowerPoint, if I just use it as a standalone software, the number of icons available is comparatively less in standalone Microsoft PowerPoint compared to Office 365. Additionally, it is easier to integrate other icons into Office 365 than into normal, standalone PowerPoint presentation solutions. It is not that I cannot do it. We have developed a tool through which we can integrate it completely, but it took us a while to figure things out.

There is not much difference in Excel or Word, at least I have not come across much difference. We are not doing much with AI as yet.

Public Cloud

Other