Office 365 Reviews

Having the Copilot implemented recently in Office 365, Microsoft has some edge on that.

Having the Copilot implemented recently in Office 365, Microsoft has some edge on that.

Teams and SharePoint are the best features for my team's collaboration in Office 365.

The Copilot integration in Office 365 stands out by providing various different kinds of support to daily users utilizing AI help on other products.

To make it even better in the next release, they can improve the categorization and utilize AI help to suggest mail descriptions and everything to categorize mail in different ways, depending on the priorities of a user, and so on.

They still need to improve their email categorization, and their AI capabilities have room for improvement.

I have implemented Office 365, and it has been already a few months.

We have not faced any issue with the integration of Office 365.

It is already implemented and being used.

I am generally satisfied with my current solution.

I rate Office 365 eight out of ten.

I have another call and meeting in five minutes.

I have been using Microsoft 365 as it operates in the background and integrates with my other Microsoft apps. It is something that we have because I use Microsoft products for all my work.

Microsoft 365 operates seamlessly in the background, allowing us to perform tasks across different Microsoft applications.

I primarily use PowerPoint quite a bit these days. Microsoft 365 works in the background and integrates with all the Microsoft Suite applications. All the apps I use are primarily Microsoft apps, which makes everything I do work seamlessly with Microsoft products.

The main issue is with the Microsoft Authenticator, which sometimes does not work as expected, causing a hassle. Additionally, Microsoft Defender sometimes does not work well with other antivirus software, causing conflicts. I often end up using Google Authenticator as an alternative.

I have been using Microsoft 365 for about three to four years.

There were no issues with the deployment of Microsoft 365 for us.

We are a very small company with active users being less than ten, so scalability has not been an issue for us.

I feel frustrated with Microsoft support sometimes, rating it a five. It is difficult to get through to support, and they often refer us to guides to solve problems rather than providing direct support.

Neutral

The initial setup of Microsoft 365 was straightforward and not problematic.

The setup was completed in less than 30 minutes.

I do not have any problems with the pricing of Microsoft 365.

I compare Microsoft 365 to Google products. I have worked with Google through some clients, and my experience suggests that Google's platform seems more secure and better for live, real-time collaboration.

I would recommend Microsoft 365 to other businesses as it is a better product compared to its competitors. I rate the overall solution a seven out of ten.

For Office 365, I use it for communication and sharing information with the team, specifically when I have to share big files, so I use Teams because of the limitation in email. For professional communication with customers, we use the email, not chat.

The most valuable features of Office 365, what I appreciate most about using it, is that the interface is very user-friendly and intuitive, especially when they include the Copilot.

The integration with Teams and SharePoint has impacted our project management in an awesome way. We can contact all team members through Teams, and all the information they produce is stored in our SharePoint.

For the Office 365 environment, I believe they have a lot of features already covered, but it just relies on the kind of license that the customer or user has. I don't have any improvements right now.

I have had experience with Office 365 for the last five or six years.

In general, my thoughts on the scalability of this product are that it is very reliable.

I would rate Microsoft support for this product as eight out of ten.

I give it this rating because the protocol is very much the same even when you have an emergency, and you don't have the specific expertise at the first call. They triage the incident, and that's acceptable, but it's not always aligned with the criticality for the business.

Positive

We did not use a different solution before Office 365, nor have we ever evaluated other options.

Regarding the setup, it's not a simple process, but it is not the most complex solution in the market. It depends on the kind of implementation that the customer would prefer to have.

Regarding the return on investment for Office 365 for my company, it is very easy to defend the acquisition against the finance team because the product offers many advantages, time saving, quicker responses, accurate information, and security in the information and procedure.

I don't remember the specific product as that would be a long time ago, maybe I was doing research and asking what the specific product would be.

I'm not technically experienced with EDRs, XDRs, and Privileged Access Management tools as I don't work in the technical side of the product. I work more in the commercial side of the business.

I use Teams as an end user, so I don't have any opinion regarding the backend or technical side of Microsoft solutions, including Office 365, Zoom, or other virtual meetings.

I would recommend Office 365 to other businesses because it is easy to use, very friendly, and common in your environment, with most customers using it, so there's no issue with performance.

Overall, I would give Office 365 a nine out of ten.

For the Infor product that I am working with, which is a financial application system, all of the accountants love to make their reports and calculations on Microsoft Excel. They use it daily for operations and reports like Income Statement, Balance Sheet, and Profit and Loss. My primary use is mainly for financial processes and reports.

The key features for me in Office 365 are the formulas that I can create and design my own formulas. This includes functions like addition, submission, IF conditions, and concatenate conditions. These formulas allow me to handle any kind of report I need. It's also highly recommended for accountants and financials to use it for presentation or reviewing tables. Excel is integrated with our solution for Infor SunSystems, enabling a seamless workflow.

Enabling macros could greatly improve Office 365. I was making a tool related to Infor called Query and Analysis or Vision, which is inherited in Excel. Through it, I can create a macro, essentially a button executing several formulas in order. Having such a function inside Office 365 would be beneficial for non-technical users to easily create buttons for specific actions, bypassing the need for Visual Basic.

I have been working with Office and Office 365 since 2011.

The deployment of Office 365 is very fast and does not pose any issues.

I have not experienced any stability issues. The product is stable for me.

For me, Office 365 is very good in terms of scalability for my environment.

I have not needed to contact Microsoft support because the product is very stable. I have a technical background, making it easy for me to use. Therefore, I have not needed technical support from Microsoft.

Neutral

The initial setup of Office 365 is very easy. It's a next, next setup process that poses no problems.

Office 365 is a highly recommended tool, especially for financial processes and reports. However, it also suits users who need to make presentations or review tables. My rating for Office 365 is ten out of ten, as it’s a very good solution.

On-premises

As a product manager, my primary use cases are PowerPoint, Microsoft Word, and spreadsheets. We use SharePoint effectively to share all documents, and it makes integration very easy with email clients. We use Teams primarily for video conferencing.

Office 365 has good integration and a more pleasant and organized user interface compared to Box. It feels like an extension of my computer, making it easier for organizing. As a product manager, my primary use cases are PowerPoint, Microsoft Word, and spreadsheets. It simplifies sharing information.

When sharing documents, having a feature similar to a Box note would allow quick jotting down of ideas without the need for structured and aesthetically pleasing formats, making it easier to share thoughts promptly.

I have been using Office 365 for about three or four years now.

Office 365 is stable, though Teams sometimes has network issues, with the connection being problematic about five percent of the time.

Office 365 is available for 300,000 employees, indicating it is scalable.

I have not needed to contact customer support, which is a positive indicator.

Positive

I am a user of Office 365 and not involved in its procurement. It is paid for by IBM.

As a user of Office 365, my advice would be to consider it for its strong integration and organized interface. I rate this product a nine.

Hybrid Cloud

Other

I use Office 365 strictly for sales. As a small office, we utilize products like Outlook and Word.

The valuable features I use most are Outlook, Word, print to PDF functionality, and Excel. For our meetings, we use Teams regularly, and it serves as a good platform for our ongoing meetings and project management.

Moving from the original Outlook to Outlook 365 was problematic because I couldn't transfer a lot of my previous emails. This is an area where improvement is needed to make the transition smoother. On the Zoho end, I find it is not intuitive and not a great CRM, especially compared to ACT CRM, which I found more intuitive and easier to use.

I have been using Office 365 since I began my current role, but I do not recall the exact time frame.

I would say the stability of Office 365 is relatively good, about ninety percent stable.

We are a small office, so scalability is not applicable to me.

I do not interact directly with Microsoft support; it is always through our technicians, so I cannot provide a rating on their customer service.

Neutral

I came from an ACT CRM and I thought it was more intuitive than Zoho.

I found the initial setup of Office 365 a bit cumbersome, so I used a technician. It took about four hours over the course of a week.

One person, our technician, handled the deployment.

On a scale of 1 to 10, I would rate Office 365 as eight. I recommend Office 365 to other businesses.

Our main use cases for Office 365 include planning for different departments such as marketing, sales, project management, finance, and tech. We use SharePoint to store files, making them easily accessible to those with access.

The integration of co-pilot as part of M365 has made it easy to access support for commom technical issues. This has saved time that would be used on trying to access prompt feedback following back-and-forth emails in getting the correct solution. The links suggested by co-pilot directly provide the required respurce for all tech issues I have faced when using M365

The most valuable feature is SharePoint, where we can easily put files and make them accessible to any person who has access. Additionally, we make use of the live stream feature, which is impressive although I cannot remember its exact name. The user interface of Office 365 is well-designed, featuring a copilot that helps navigate challenges effectively.

I haven't considered any new features for improvement yet, because I'm new to using the tool. Maybe in two or three months, I will have suggestions for new features.

I have been using Office 365 for less than a month, about two or three weeks.

So far, the experience has been excellent. On a scale of ten, I would grade it a ten.

I have not needed to contact Microsoft's technical support, as I have been able to use the copilot feature for any questions or challenges.

Positive

We transitioned from using Notion and Slack. We used Slack mainly for project management and the tech team, and Notion for general company-wide needs.

The initial setup was quite easy and straightforward. After uploading my credentials to Microsoft Authenticator, accessing the necessary tools was seamless.

I didn't inquire about the specific costs of transitioning from the previous tools. However, I was informed that the cost of using the Microsoft ecosystem is higher than the combined cost of using Notion and Slack.

On a scale of one to ten, I rate the overall solution ten out of ten.

Public Cloud

Other

In our organization, I use Office 365 primarily for internal communication in the office, such as chats and sending messages.

Office 365 has greatly aided my organization during the COVID period by facilitating remote work, meetings, and scheduling.

In my experience, the most valuable features of Office 365 are Outlook and Teams. The scheduling capabilities of Microsoft Teams are particularly helpful, allowing me to create internal teams and organize project-related communications. Teams has proven extremely supportive, particularly during COVID when remote work became essential. Features like screen sharing and session recording have been very easy to use.

One area for improvement could be the meeting recordings. Currently, unless I change the expiry date, recordings have a default expiration period after which they cannot be retrieved. If the tool could give me more options regarding the number of days recordings are kept, it would be beneficial.

I have been using Office 365 for about one year.

I have not encountered any performance issues with Office 365.

On a scale of one to ten, I would rate scalability as ten. I do not face any challenges in terms of adding new users, and the infrastructure team finds it easy to deploy.

I did assessments for other tools, including Google BigQuery, but nothing materialized.

Compared to previous versions, Office 365 offers a better user interface. I rate the overall experience with Office 365 as a nine out of ten.

Public Cloud

Microsoft Azure