Office 365 Reviews

• Great set of productivity and collaboration tools
• Strong security, if properly configured
• Constantly evolving with new features, which can be challenging for users.

• Great impact on project management and team collaboration. 
• Improved communication and documentation.
• SharePoint's great platform for controlled document storage and management of digital assets. 
• The phone VoIP product provides genuine a unified communication solution.

• SharePoint: search, portal pages, collaboration
• Teams: project management, event management, and section teamworking
• Phone: VoIP unified communication with Skype for Business across mobile, VOIP handsets, and Teams. Good reporting and good value subscriptions for international calls.

Teams still has some shortcomings, however, new features and fixes being rapidly released. Security is still complex, but the admin console improving. 

No more on-prem Exchange Server, all mail in cloud, no maintenance or server management.

• Exchagne Online
• Security and compliance
• Skype for Business
• Office 365 ProPlus
• SharePoint Online
• Yammer

1. There are no more server and hardware operational costs and downtime, updates, etc. for all the workloads available.
2. Newer features and updates are available immediately.
3. Can be managed from a single web interface.
4. Cloud-based, so same experience for all users, regardless of location.
5. Licensing, billing, and accounting are available from the management interface.

We have had some connectivity issues.

No issues with scalability.

Very good.

We previously had an on-prem solution.

Easy.

We did not evaluate other options.

I would rate it a 10 out of 10. I'm very satisfied with the product, with Microsoft, and the support provided by the tech. It's very good.

• Very fast
• Almost too many features to work with

• Reduces the manageability from physical server to cloud.
• Less chance of issues.

• Performance
• Scalability

One year.

Migration from Exchange.

No.

No.

A nine out of 10.

A 10 out of 10.

Exchange server. We changed for service improvement.

The initial setup was straightforward.

In-house.

Setup is bit difficult. Cost-wise everything is affordable.

No.

• Rapid deployment of Office functionality to users.
• Ability to enforce global policies.
• Security.

Monthly subscription per user provides flexibility and a significant number of capable apps to leverage corporate data.

We have found Office 365's many features and apps to be extremely useful, beyond the usual Word and Excel, which most people are used to using. We've made extensive use of SharePoint, OneDrive, Yammer, and so forth, and are exploring the other capabilities of Office 365.

Many of the compliance facilities, whilst available, require a bit of 'digging' around the back end of the admin/security facilities. It would be nice to have industry/regional templates which could be adopted and customized to help get compliance settings made more easily, especially for user organizations that face a lot of compliance issues.

About two years now.

No, deployment was very simple.

No, so far Office 365 has been extremely reliable and stable.

So far no issues encountered, we have scanned a lot of documents without any issues.

We worked with a Microsoft Partner and found the service to be excellent.

Very high.

We were using Office 2007 before the upgrade, with various licensing scattered across the business. Office 365 gave us a consistent platform that could be easily rolled out. Also, the ongoing updates to Office 365 help reduce the workload on keeping apps up-to-date, especially if the IT team is small.

Initial setup was very straightforward.

We worked through a Microsoft Partner who helped us get Office 365 deployed across our organization.

So far, substantial savings of approximately 30 to 40 percent vs the old licensing model. Also, as staff numbers fluctuate, it is possible to keep the number of subscriptions in alignment with headcount. Monthly subscriptions for each user make the solution extremely flexible.

If you are a small business and/or have in-house technical capability, getting up and running with Office 365 is fairly simple. I suggest working with a good Microsoft Partner if the organization is large or disparate/distributed.

We spent a bit of time evaluating OpenOffice, LibreOffice, but Office 365 suited our particular needs very well. However, OpenOffice and LibreOffice are themselves good products and should be reviewed/considered for productivity applications. One of the main strengths of Office 365 is it runs on the Azure platform and has Microsoft behind it, which gives me a lot of confidence.

We've been very happy with Office 365 so far. We're looking to see how else we can leverage the investment in Delve, Yammer, Forms, and other capabilities across the business.

Office 365, Skype for Business Online, SharePoint.

Less overhead, work anywhere/anytime. Tools for teamwork, productivity, and administration.

The ability to work with SharePoint from within the Office applications is limited. (There is still a need for third party tools like Harmon.ie).

Five years.

Negligible.

Negligible.

High level of technical support from Microsoft.

On-premises: Office 1010/2013/2016, Sharepoint Server, Skype/Lync farm. We switched because of the ease of administration and reduced overhead.

With the help of a clear project plan and adoption plan, implementation of Office 365 is mostly straightforward. SharePoint does need more attention. Mostly adoption issues.

Contact Microsoft about any pricing issues.

No.

Adoption is key! Don't push it. Especially for users who are used to working with traditional tools, it will be hard to adopt a new way of work.

• Cloud
• Collaboration ability
• Security.

We are a remote/distributed company, so we need cloud functionality; collaboration is also key in a remote environment.

We have greater ability to communicate and work on projects much more efficiently. I can provide IT support for over 200 employees remotely.

Skype for Business could use some help. But, they constantly update and improve the full suite of apps.

The UI/UX feels a bit clunky. Especially compared to consumer Skype or Teams. There isn’t persistent chat, so it is hard to having on-going conversations. We actually stopped using it for instant messaging, but still use it for the CloudPBX/PSTN (landline calling) which works pretty well. There are some stability issues, but better than a lot of VoIP options.

I have used it for 1.5 years.

Rarely have we had stability issues. Maybe 20 minutes of disruption over 1.5 years.

Office 365 scales extremely well.

I have only had to use their support once, but they seemed proficient.

We didn’t really have a previous solution. We used a stand-alone email service and older versions of Office.

It is a very easy, logical set-up and now they have an on-boarding wizard which looks helpful and offer FastTrack to help with on-boarding.

Licensing is maybe the most confusing part of it – in fact there are certification courses just for licensing! But, we have had both the E3 and E5 levels and provides everything we need.

We looked at Google at Work.

Provide lots of training and roll out one app at a time for apps that are above and beyond standard Office apps. Reiterate that they can use cloud/desktop or both. Our users sometimes struggle understanding that the desktop apps have the same content as the cloud version.

Exchange Online: It's the cloud version of Exchange Server and is pretty much easy to use.

Skype for Business Online formerly Lync Online: It's a fully fledged chat cum video conferencing tool. With the integration of Skype and Lync, the tool has now become more useful and helpful.

There were functionalities of the Lync 2013 client version that were not helpful, like connecting with people outside the organization and having better conferencing abilities. These have now been improved with the involvement of AT&T collaboration with Microsoft Lync. Moreover, Skype for Business Mobile is a more handy tool now.

The Skype for Business admin centre could be easier to use.

The Microsoft Intune admin portal still needs some compatibility support to run on all browsers. Presently, it requires IE 11.0 and higher version to work properly.

I have been using this product since it's complete launch, which was from March 2013.

The 99.99℅ uptime SLA guarantee provided by Microsoft ensures there are no stability related issues.

The tool is cloud-based and is based on Microsoft Azure (IaaS and PaaS). This ensures high scalability and elasticity. I have never had any situation with scalability until now.

Regular customer support is good enough for all when there is a problem. Apart from that, the community supports are there as well. I would recommend enterprise users to enroll for Microsoft's Premier support.

I have not used other solutions; however, I have assisted other users and administrators to migrate from Google Business Apps to Microsoft's Office 365 Enterprise and Business Premier environment.

The setup is easy and user-friendly. On-screen guided instructions help make the complex process easy to use.

Pricing and licensing are pay-as-you-go, concept-wise. Plans are available per user per month or per user per year. These are available on Microsoft's website. Users or organizations can choose the plans according to their requirements and budget.

Frankly, the features packed by Microsoft and the compatibility with Microsoft operating systems provides you the best options when compared with other options available in market. You may Google or Bing the same for more comparisons.

If you really need to move to cloud, compare all of the options, check your budget and requirements and subscribe to Office 365's trial pack, which is available for 30 days. Feel comfortable with the product.

If you feel that this product serves your requirement for the money you are paying, you may subscribe to Office 365 Enterprise. If in case you feel that this would cost you too much (for small business organizations), you may look for other cloud solutions like Google Business Apps or Google Apps and other cloud-based applications. You may look in Google for other cloud-based solutions.

It is an excellent platform for teamwork. Its raison d'être is the collaboration between the members of a business network. It also enables work material from diverse devices.

Here are some of the valuable features:

• Ease of use with an intuitive environment
• High availability
• Speed of access
• Quick response when requesting support
• Extensive information on the web and from local partners
• Short implementation time
• Quick activation of services

The tools have made a positive impact on our organization. Here are some examples:

• Some meetings no longer need to occur at the different venues of our company. They can use Skype for Business instead.
• Many teams have formed groups through which they share work files. Team members are not necessarily in the same physical location.
• Human resources and communication teams use Yammer for their ads.
• Managers make approvals from their cell phones, thereby making the operation more dynamic. Other services have gradually been incorporated.

I would like to see a little more native documentation in more frequently used languages, such as Spanish.

There is very good documentation of the different modules and components, however, all are in English, and the product is widely distributed in Spanish speaking countries. It would be beneficial if the documentation is also in the second highest language: Spanish.

We have been using this solution for seven months.

Once issue occurred when we moved large mailboxes (greater than 20 GB). That took a considerable amount of time to finalize. However, that could have been a result of the conditions and characteristics of the networks in our country, or our internet provider.

No stability issues for now. All is working out as expected.

No scalability issues for now. All is working out as expected.

Customer service is very good, especially by the local partners who give us advice and first line support. This is also true of the service offered directly by Microsoft.

Technical support has been very good for us so far. Once a support case is opened, we receive a message very quickly that a technician was assigned to us. Within five hours, depending on the urgency of the case, we generally receive some communication in our language to solve the case.

Our previous solutions had of delay of about three years and had not been updated. In addition, they were only offering us mail, calendar, and a poor communication chat.

The change was necessary, given the peculiarities of the existing work in the company. We needed a platform that would allow a more dynamic and real collaboration.

The installation was not complex. Everything required a series of steps and checklists to follow that allowed the implementation to come to a happy conclusion. The concern is to make sure that there are additional resources available when the implementation ends. This could be a high number of resources.

The implementation was done by the vendor team who is a strategic partner for our company for computer projects. The experience was very good. They have a large group of engineers and staff who are certified by Microsoft. They have many facilities in large and medium-sized companies, and they have been very effective.

The licensing and prices are within the average range. They offer a good price for the services that are obtained. In addition, they offer various licensing plans depending on the required services, from the simplest to the most complex and numerous. The cost is proportional to the number of services.

Before making the decision to purchase this solution, other options were reviewed. There were three finalists: Google Apps, IBM Notes and Domino Social Edition, and Office 365.

During the next round, we evaluated the last two options. After about five weeks of running PoCs, we decided to purchase Office 365.

Plan the work that needs to be done well. Ensure that the achievements and actions of physical/human resources are planned in consideration of possible unexpected events. Plan accordingly in terms of communication or connections.