OneLogin's use case in my organization is for the entire infrastructure because it was very outdated, not secure, and it was built Windows heavy despite us being a Mac environment. I decided to go completely cloud-based instead. I rebuilt the whole school infrastructure into being fully cloud-based and software as a service most of the time, so we don't have any on-premise infrastructure for anything. OneLogin was one tool that I compared to two other tools, and it did everything I needed to do. It made our life much easier to switch to completely cloud-based authentication and everything.
IT Manager at INTERNATIONAL SCHOOL OF STAVANGER PARENT ASSOCIATION
Cloud identity has unified access for our school and has simplified secure user management
Pros and Cons
- "The return on investment I have seen with OneLogin would go close to eighty percent if we combine time and money and everything, because it let us get rid of the servers, which was a quite high-cost item on our budget."
- "If not, I don't think that's a product that should be released for Mac because you can't do patching and postpone the patching just because they still haven't figured out their tool."
What is our primary use case?
What is most valuable?
In my opinion, the best features of OneLogin are mainly utilizing SSO connectors and SAML integrations. From that perspective, it already had pre-built a bunch of connectors that I find useful even for education, which is not always the case. On top of that, we can create our custom ones. As soon as we started involving quite a few open-source systems, we could still ensure the security over OneLogin SSO.
Regarding the connectors, we have our SIS connector, which is our student information system. We have our payroll system connected to it. We have our library system connected to it. We have Google Workspace, Microsoft accounts, pretty much anything. We connected our custom ticketing system, which is open source but customized. The same we did for our knowledge base and our documentation tool, which is also open source. We also use it with our MDM connected for authentication purposes. It's very good on that front.
What needs improvement?
The areas of OneLogin that have room for improvement include that AI is not for me. There are tools where AI does not belong, in my opinion, and this is one of them. I don't see any benefits of having AI touching this, especially with tons of private data involved. What would be the reason? Perhaps for a security and risk score basis, I would understand for this portion of the system, but other than that, there is no place for AI for normal basic operability of the system. The same applies to reporting. The reporting is the same from day one since we got the system. The UI is the same. It's very much a 2018 UI. The reporting and UI could be up to date, but it's not the core part of the system, so I don't really care how it looks as long as it functions well, and it does.
I can't really say for certain now if they fixed this or not, but I know when I was using their platform's desktop connector to give me functionality what we have now with the platform SSO and with the JumpConnect on our laptops, it did not work on day one and created me quite a lot of headache. From that standpoint, I don't know if they fixed that and have day one support for Mac. If not, I don't think that's a product that should be released for Mac because you can't do patching and postpone the patching just because they still haven't figured out their tool. It's bad practice in my opinion, but I don't know since it's been a while since I used that, so I don't know if they have day one support for new macOS systems or not.
For how long have I used the solution?
I have been using OneLogin since 2019.
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OneLogin
April 2026
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What do I think about the stability of the solution?
I would rate the stability of OneLogin as a nine out of ten. I don't have really many issues, and when there is something, at least the communication from them is very proper about any bugs or something that's happening. We don't have any downtimes that I can remember. I think the last downtime we had was also during COVID when everyone went online.
What do I think about the scalability of the solution?
I would rate the scalability of OneLogin as a nine out of ten. It's very scalable. If I need more users tomorrow, I have more users tomorrow. That's not a problem.
How are customer service and support?
I don't know how the technical support that OneLogin provides is now. The last time I used their support was four years ago, so I don't really have that much recent experience with their support. The last time I had experience with them, I would give them a seven. It was fine. I've definitely had much better support, and I've definitely experienced far worse support than that.
How was the initial setup?
The deployment of OneLogin was fairly seamless. The documentation at the time was pretty good for this. I found some documentation that's pretty outdated, but that's between Meraki and OneLogin to sort out. Other than that, the documentation for basic setup and for connectors is very clear. People don't have to be super high-end techies to go in and manage to do it themselves. If someone can read, they can pretty easily follow the instructions.
What was our ROI?
The return on investment I have seen with OneLogin would go close to eighty percent if we combine time and money and everything, because it let us get rid of the servers, which was a quite high-cost item on our budget. The same, we don't have to spend time going through seven or eight different systems and create all the accounts for people. Now we just have one account and that's it, and even that is now automated. If people do their job correctly within HR and create correctly a record within our student information system, we've already tied it together over APIs. We made a different thing, a directory, and then OneLogin, and it works great. It saves us a lot.
What other advice do I have?
The advice I would give others looking to implement OneLogin is that there are a lot of tools out there. If this is something where the basic package fits for people or they need all those extra bells and whistles, then absolutely, because for us, it does exactly what it needs to do. It's a marriage at this point. If we want to switch, switching the system would be a far bigger headache than just keeping it as is. People should choose very carefully. Compare two or three systems, do a proof of concept, and choose what they need. I can say OneLogin is pretty good. For the money within the base package, there are no complaints. It does everything. They focus on keeping it stable, which is good. I would rate this product an eight out of ten overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Feb 26, 2026
Flag as inappropriateNetwork Security Engineer at Connecting Cyber Networks
Single sign-on has unified daily access and strengthens adaptive authentication for our team
Pros and Cons
- "Security incidents have gone down because of the stronger authentication, and our IT team has saved a lot of time on access issues."
- "I think one area for improvement would be more granular reporting, such as custom dashboards or more detailed audit logs."
What is our primary use case?
My main use case is centered around single sign-on and multi-factor authentication across all of our critical business apps. It allows our team to log in once and securely access everything they need, which boosts efficiency and security.
A specific example is that every morning when our team logs in, they use OneLogin to access our project management tools, email, and internal dashboards. For sensitive operations such as accessing financial reports, the adaptive MFA triggers, so they confirm with a push notification or a code. The customization options in OneLogin really let us tailor the security to our exact needs.
What is most valuable?
One of the best features is definitely the breadth of integrations. It works with so many applications out of the box. On top of that, adaptive MFA is really strong, and the admin console is incredibly intuitive. It gives us full visibility and control over user access.
The integrations really stand out because they cover both cloud apps and on-premises solutions seamlessly, which I haven't seen in other tools as comprehensively. The adaptive MFA compared to others is more dynamic. It adjusts based on risk or location, so it's really flexible.
It's had a huge impact. We've seen a big reduction in password fatigue since people only log in once. Security incidents have gone down because of the stronger authentication, and our IT team has saved a lot of time on access issues.
What needs improvement?
I think one area for improvement would be more granular reporting, such as custom dashboards or more detailed audit logs. Additionally, it would be beneficial if there were a few more out-of-the-box integrations with some niche tools we use.
Another area for improvement is that sometimes the user provisioning process can be a bit manual. If they could streamline bulk user updates or automate more workflows, that would really save us even more time.
I think one last improvement could be better customization options for the user dashboard, giving end users more control over their login experience. Overall, the platform is really strong.
For how long have I used the solution?
I've been working in this field for about a year and three months. In that time, I've really focused deeply on identity and access management, especially using OneLogin.
What do I think about the stability of the solution?
I did evaluate a few other options. I looked at Okta, Azure AD, and also Duo. In the end, OneLogin was the most stable for us. There have been no major outages, and performance has been really consistent.
What do I think about the scalability of the solution?
It's been really solid. As our team has grown, OneLogin has scaled effortlessly. I haven't had to make any major adjustments, and adding new users or apps is really easy. It scales quite well with our needs.
How are customer service and support?
The customer support has been excellent. Whenever we've had questions or needed help with setup, their team responded quickly and really guided us step by step. It's been a really positive experience overall.
Which solution did I use previously and why did I switch?
I was previously using Okta before OneLogin. I switched because OneLogin offered more flexible pricing and better integration with some of our custom tools. Additionally, the user experience was smoother for our team.
How was the initial setup?
It was actually pretty straightforward. OneLogin offers a lot of pre-built connectors, so integrating with third-party providers just involved a few configuration steps. It was pretty seamless, and I didn't run into major roadblocks.
What about the implementation team?
I didn't purchase it through the AWS Marketplace. I went directly through OneLogin's sales team, and then I configured the integration with our AWS environment after the fact.
What was our ROI?
I've definitely seen a return. I reduced the time spent on password resets by about 40%, and IT saved around 15 hours a month. By streamlining access, I avoided a few potential security incidents, which saved me quite a bit of risk-related cost.
What's my experience with pricing, setup cost, and licensing?
Pricing was actually pretty transparent from the start. The setup costs were moderate. There was some initial consulting to get it configured, but the licensing is flexible. I pay per user, and that scales pretty well with my team size. Overall, it was pretty good.
Which other solutions did I evaluate?
I did evaluate a few other options. I looked at Okta, Azure AD, and also Duo. In the end, OneLogin was the most stable for me.
What other advice do I have?
I'd recommend taking the time to map out your needs first, especially regarding integrations and MFA requirements. Make sure to take advantage of the trial so you can test it in your environment. Once you implement it, keep monitoring usage to fine-tune the settings for your team. My overall review rating for OneLogin is 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 20, 2026
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OneLogin
April 2026
Learn what your peers think about OneLogin. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Consultant at a outsourcing company with 5,001-10,000 employees
Identity management has unified global access and supports automated user lifecycle flows
Pros and Cons
- "The best features of OneLogin are probably the multi-region capabilities because for multinational companies that have offices around the world in different countries with different languages, OneLogin has native capabilities to help integrate all of that."
- "When I compare OneLogin with other solutions or vendors, I see that OneLogin struggles a bit with big companies that have totally different use cases."
What is our primary use case?
I work in a consultancy company where I provide OneLogin services to my local customers. I also sell the product licenses to customers, so we act as an intermediary between One Identity and the customer. Additionally, we provide professional services to configure OneLogin. My clients use OneLogin for identity management, which is all related to identity and access management.
What is most valuable?
The best features of OneLogin are probably the multi-region capabilities because for multinational companies that have offices around the world in different countries with different languages, OneLogin has native capabilities to help integrate all of that. Most of the competitors do not have that much functionality.
Another feature we use a lot and really like about OneLogin is the automations part because the API is really complete. Everything you can do in OneLogin, you can also do through the API. This helps a lot to automate things and any topic. The API in general and some of the automation configurations that OneLogin has are among the things that we use most.
What needs improvement?
Regarding areas for improvement in OneLogin, the customization of the login experience needs attention. The integrations for life cycle management, particularly all the provisioning capabilities regarding joiner-mover-leaver processes when you integrate an application with OneLogin, needs improvement. You can integrate the security and authentication parts really well, but regarding provisioning and life cycle management, there is room for improvement.
When I compare OneLogin with other solutions or vendors, I see that OneLogin struggles a bit with big companies that have totally different use cases. For example, if a big company has more context for their users where users have different access contexts and access behaviors, you cannot define these low-level policies or segregate security levels effectively. That is the main reason why I think big companies sometimes go for other access management products in the market instead of OneLogin because you cannot customize a lot and you cannot segregate security policies.
The user identity synchronization fits most use cases, but sometimes regarding life cycle management and identity synchronization, it cannot cover complex use cases. It covers the basics and is okay for most use cases, but if you need an advanced use case or something more complex, you struggle a bit there.
For how long have I used the solution?
I have been using OneLogin since more or less 2021.
What do I think about the stability of the solution?
OneLogin is pretty much 100% stable. As it is a SaaS solution, it provides service all the time with no issues.
What do I think about the scalability of the solution?
Regarding scalability, the answer is positive. As it is a SaaS solution, it rates as a 10 because you can scale pretty much everything based on the licenses.
How are customer service and support?
I would rate the technical support as a three. It has improved a bit in the past. I rate it three because it is a mix of things. The knowledge level is an issue because we are specialized on the product and not a customer, so when we have an issue or a doubt, it is complex and support usually cannot help with that. We need to contact our channel engineers, but the support cannot usually help with our kind of topics. The response times are usually not the best as well. However, perhaps that is because we are a partner and not a customer, so for a customer it might be acceptable because they do not handle such complex topics. For us, it is not enough and I would like better support.
How would you rate customer service and support?
Neutral
How was the initial setup?
The deployment is easy and that is also one of the good things about OneLogin because it is easy to deploy and get value quickly. However, it has a drawback because it lacks customization options, so you cannot develop something specific. The good part is that the deployment and integration are usually straightforward and pretty easy.
Which other solutions did I evaluate?
I am mainly comparing OneLogin to Okta, but also a bit of Ping Identity and Entra ID lately as well, because we also work with those solutions as partners, and those are the main competitors.
What other advice do I have?
We usually try to recommend to our customers which different access typologies they have, and based on that, we recommend implementing policies that check the risk in real time, the context of the user, the behavior, and based on that, we apply MFA policies.
The sign-in and authentication process is simple in the way that it is a very intuitive login experience, but the main problem is that we cannot customize a lot, so we cannot provide a 100% seamless experience. Sometimes we cannot customize to adapt to the customer use case, for example, so I am not 100% happy about that.
The impact of the integration of phishing-resistant device trust on the authentication process is good because it adds a really good security layer. You can evaluate a lot of the context of the user login and you can integrate with security devices such as YubiKeys and hardware tokens. Therefore, you are adding a really good security layer for any authentication in any application.
I use the single sign-on feature and I would say it is easy to integrate because it has a really high catalog of predefined connectors. This is good and really easy to use.
I have used the adaptive login flows with Vigilance AI for some basic use cases. When we had the requirement to adapt the login process or customize the login experience, we need to use this to customize it. The main problem is that you sometimes cannot customize as much as desired, but we use that and it covers most use cases, although I would like it to be a bit more flexible.
The HR identity management plays a good role in streamlining identity handling for employees because it covers the joiner-mover-leaver flows in a company. We usually integrate that use case with the human resource tool, so we automate the process where a new employee joining in the human resource tool allows OneLogin to get that identity and propagate it. The basic use case is covered and is good enough. This is not a governance solution, so you cannot expect more, but it covers the identity synchronization with human resources.
The advice I would give others looking to implement OneLogin is that before trying to integrate and deploy OneLogin or any access management solution, you need to train your internal teams extensively and make them aware of what is coming and what this solution is about. You need all the teams in your company to be aware of why OneLogin is being implemented and what that means because once you start integrating applications and having people access and log into the product, you need to make them agile. I will focus on internal communications and internal trainings more than the technical part.
My overall rating for OneLogin is an 8.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: partner
Last updated: Mar 11, 2026
Flag as inappropriateAuditor at Digitaltrack
Centralized access has improved secure sign-in and simplifies automated user lifecycle management
Pros and Cons
- "OneLogin has positively impacted the organization by improving security, simplifying access management, and reducing password-related support issues."
- "OneLogin could be improved with more flexible reporting and analytic options, especially for detailed access monitoring and compliance tracking."
What is our primary use case?
OneLogin is mainly used for single sign-on, SSO as identity and access management, multi-factor authentication, MFA, and secure user authentication across cloud applications and internal systems.
OneLogin is used to provide employees with a secure sign-in to access multiple business applications through one centralized login. For example, a user can securely access tools like Microsoft 365, VPN services, and internal applications with MFA enabled, which improves security and reduces password-related support requests.
Another major benefit of the main use case with OneLogin is centralized identity management and automated access control, as it makes onboarding and offboarding much easier because user access can be managed from a single platform, improving efficiency and helping maintain security and compliance across the organization.
What is most valuable?
The best features OneLogin offers are single sign-on (SSO), multi-factor authentication (MFA), adaptive authentication, centralized identity management, and automated user provisioning. The large number of pre-integrated applications and the ease of managing user access policies from a single platform are also valuable.
The ease of managing user access policies and pre-integrated applications helps the team day-to-day by making onboarding and access management much faster. For example, when a new employee joins, access to required applications can be assigned quickly through predefined policies instead of configuring each application manually, which saves time, reduces errors, and improves security consistency across the environment.
OneLogin has positively impacted the organization by improving security, simplifying access management, and reducing password-related support issues. Single sign-on and MFA help provide a better user experience while strengthening authentication security across multiple applications, and it also improves onboarding and offboarding efficiency through centralized identity management and automated provisioning, which reduces manual administrative work and helps maintain better access control and compliance.
What needs improvement?
OneLogin could be improved with more flexible reporting and analytic options, especially for detailed access monitoring and compliance tracking. The admin interface for advanced configuration could also be simplified further to make management easier for new administrators. Faster support response times for complex technical issues and more customization options for the authentication workflow would also improve the overall experience.
Another improvement would be enhancing integration flexibility with some third-party and legacy applications. More detailed documentation and easier customization for advanced policies and workflows would also help administrators manage complex environments more efficiently. Overall, OneLogin has been reliable and easy to use for identity and access management.
Making some advanced policy and authentication settings easier to configure for new administrators would be beneficial, as troubleshooting integration and login issues with certain legacy applications can take extra time. A more streamlined diagnostic and troubleshooting tool would be helpful.
For how long have I used the solution?
OneLogin has been in use for around one year plus.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin shows strong scalability, efficiently supporting growing numbers of user applications and authentication requests without major performance issues, making it suitable for both mid-sized and enterprise environments.
How are customer service and support?
The experience with customer support has been positive overall. The support team is knowledgeable, responsive, and helpful during deployment, and the quality of support is good and easy to work with the OneLogin team.
Which solution did I use previously and why did I switch?
Before OneLogin, the main reliance was on native automation tools and manual identity management processes. The switch to OneLogin was made because it provides centralized identity management, stronger MFA capabilities, sign-on integration, and better automation for user provisioning and access control.
How was the initial setup?
Setup was straightforward because it is a cloud-based solution, and the licensing model was flexible, with advanced features increasing costs. However, the security and automation benefits provide good value.
What about the implementation team?
The company has a partnership relationship with OneLogin.
What was our ROI?
A positive return on investment has been seen with OneLogin. Password-related support tickets were reduced significantly after implementing single sign-on and MFA, which saved time for both users and the IT team.
What's my experience with pricing, setup cost, and licensing?
The experience with pricing and licensing was positive overall.
Which other solutions did I evaluate?
Before choosing OneLogin, other solutions such as Okta were evaluated.
What other advice do I have?
Clearly understanding identity management, SSO, and MFA requirements before implementing OneLogin is important, as it delivers the most value when integrated properly with applications, directories, and security policies.
OneLogin provides a very smooth and user-friendly sign-in experience, allowing users to access multiple applications with one set of credentials, which reduces password fatigue and improves productivity. The automation process is generally fast and consistent across applications, and features such as adaptive authentication and MFA help maintain security without creating too much friction for end-users.
Smart Factor Authentication has been effective in balancing security and usability because lower-risk users can log in smoothly without unnecessary MFA prompts while higher-risk logins receive stronger authentication checks. This approach improves user experience and reduces authentication fatigue while still maintaining strong security control and better protection against unauthorized access attempts.
The integration of phishing-resistant device trust strengthens authentication processes by ensuring that only trusted and verified devices can access critical applications and systems. It adds an extra layer of security beyond passwords and standard MFA, which helps reduce the risk of phishing attacks and unauthorized access, while also improving the user experience because trusted devices can authenticate more smoothly without extensive verification steps, helping balance security with usability.
The user identity synchronization functionality in OneLogin has been reliable and useful. It helps keep user accounts, group membership, and access permissions synchronized across active directories, cloud applications, and other content systems automatically. This reduces manual administrative work, improves consistency in identity management, and ensures users have the correct access across different platforms in a timely manner.
HR-driven identity management plays an important role in streamlining employee identity handling by automating onboarding, role changes, and offboarding processes. When employee information is updated in the HR system, user accounts, access permissions, and group membership can be created or modified automatically based on predefined policies.
Enforcing MFA at the desktop level has significantly strengthened the security posture by ensuring users are authenticated even when devices are offline or disconnected from the network. It helps protect endpoints from unauthorized access, especially for remote or mobile users, and reduces the risks of compromised credentials being misused.
Adaptive login flows with Vigilance AI have been helpful for identifying risky login behavior such as unusual locations, unfamiliar devices, or abnormal access patterns. Based on the calculated risk level, the systems can automatically require additional authentication steps or restrict access when needed, which improves the ability to respond to potential threats in real time while still keeping the login experience smooth for normal low-risk user activity.
This review gives OneLogin an overall rating of eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: May 8, 2026
Flag as inappropriateAssistant Manager at DigitalTrack Solutions Pvt Ltd
Single sign-on has simplified daily access and now strengthens security with smart protection
Pros and Cons
- "We are receiving good feedback from end-users for the seamless authentication, as they are very happy with the solution; they do not need to provide passwords multiple times for different applications, only needing to log in once to access all their provided applications, resulting in an excellent user experience."
What is our primary use case?
My main use case for OneLogin is to enable single sign-on to all our applications and devices, critical devices, and to manage authentication while enforcing security policies, which allows us to control login behavior and apply strengthened access security.
OneLogin allows users to log in once and access all applications without re-entering credentials or passwords, which simplifies and provides seamless daily work for users, reducing password-related issues.
What is most valuable?
OneLogin provides a smooth SSO experience and strong security features that help us achieve a compliance-ready environment, and it integrates well with multiple applications, improving user productivity and providing central access control.
The single sign-on and user access management have the biggest impact in our organization because they manage user access centrally across the system, allowing access to be assigned or removed easily, reducing manual efforts and simplifying work.
OneLogin has positively impacted our organization by providing strong security through multi-factor authentication and secure access control, significantly reducing tickets for our IT team, which overall provides more valuable contributions and efficiency.
Almost 40 to 50% of IT team tickets have been reduced since we started using this solution, with issues like managing user access control of applications being simplified and handled smoothly.
SmartFactor Authentication with SSO works very smoothly, providing real-time analysis of user behavior, so if malicious activity is detected, it blocks access for the particular user immediately, which helps us keep the environment and assets secure from any breaches.
User identity synchronization across the directory functionality is very impressive, and we have seen a very good response and synchronization process while integrating our Active Directory, syncing user data to OneLogin very easily with no issues.
The integration of phishing-resistant device trust provides strong security to our assets and applications through real-time monitoring, access control, and behavior analysis of users, which is a good solution overall.
We are receiving good feedback from end-users for the seamless authentication, as they are very happy with the solution; they do not need to provide passwords multiple times for different applications, only needing to log in once to access all their provided applications, resulting in an excellent user experience.
We are using Vigilance AI, which helps us detect risky behavior or attempts to log in with unauthorized access to our applications or assets, making it a very good solution.
What needs improvement?
OneLogin is a great solution providing strong features with a great security process, so there is minimal need for improvement at this time.
One thing I would add is that custom integration can be simplified as it currently requires technical in-depth knowledge.
For how long have I used the solution?
I have been working in my current field for more than 10 years.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin's scalability is excellent, matching our organizational growth over time.
How are customer service and support?
I have had a great experience with the customer support team; they are very kind and help our IT team whenever required.
Which solution did I use previously and why did I switch?
We have been using OneLogin since day one.
How was the initial setup?
My experience with the pricing, setup cost, and licensing was straightforward, with a good response from the sales team who ensured we received excellent pricing, setup cost, and licensing costs for the solution, making us happy with this.
What about the implementation team?
We have not evaluated other options before choosing OneLogin.
What was our ROI?
We have seen a good return on investment with OneLogin, as it has significantly reduced IT team tickets related to password issues and improved efficiency through automation by around 30 to 40%, saving our time and our IT team's time, making it a good ROI overall.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup cost, and licensing was straightforward, with a good response from the sales team who ensured we received excellent pricing, setup cost, and licensing costs for the solution, making us happy with this.
Which other solutions did I evaluate?
We have not evaluated other options before choosing OneLogin.
What other advice do I have?
OneLogin is a great solution to consider in any organization's environment, helping manage access control and security compliance, and I recommend starting with key applications and enabling multi-factor authentication early for better security, ensuring a smooth adaptation of the solution. I would rate this solution a 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Apr 7, 2026
Flag as inappropriateNetwork Security Engineer at Arrow PC Network Pvt Ltd
Single sign-on has improved security and simplifies my daily access to all business applications
Pros and Cons
- "I notice strong ROI as it helps reduce help desk tickets, provides major time savings in user management, improves productivity with SSO, and provides better security overall, lowering operational costs and increasing efficiency."
- "Service outages can affect login access, so improving uptime would help avoid business disruptions."
What is our primary use case?
My main use case for OneLogin is the single sign-on (SSO) to access multiple applications with one login. I log in once to OneLogin in the morning, and then I can access my applications, such as email and the portal, and internal systems without entering credentials again. It saves time and avoids remembering multiple passwords.
What is most valuable?
OneLogin is beneficial in managing user access securely. We can enable MFA control, determining which user can access which application, which improves overall security.
The best features of OneLogin's single sign-on include logging in once to access all applications without re-entering passwords, multi-factor authentication, user provisioning, and auto-user management. This is helpful with MFA, which has improved our security by adding an extra verification step. Even if a password is compromised, an unauthorized user cannot access the system without an OTP or mobile authentication.
OneLogin has improved both security and user experience in our organization. Specific outcomes include improved security with MFA, which has enabled the risk of unauthorized access to be reduced significantly, and faster login, better management, and reduced IT workload.
What needs improvement?
Service outages can affect login access, so improving uptime would help avoid business disruptions. Additionally, faster support response can enhance customer experience. Customer support can be improved, especially for critical issues. Sometimes I reach the customer support team, but the response can take a long time, so this is an area for improvement.
A better remote access experience when logging in outside of the office is also needed. Remote VPN can be smoother and more user-friendly.
High availability and downtime handling are necessary. Since OneLogin is a centralized solution, any outage can impact all applications, so improving uptime and failover mechanisms is important. Better API automation capabilities and improved reporting and analysis are also needed. Simplifying integration and setup is another area for improvement.
For how long have I used the solution?
I have been working in this field for the last three years.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin is highly scalable. It is a cloud-based solution, so it can easily support growing users and applications.
How are customer service and support?
Customer support is good overall, but sometimes it could be more time-effective.
Which solution did I use previously and why did I switch?
I was previously using the traditional Active Directory, but it lacked centralized cloud access and SSO capabilities. I needed a centralized solution for managing multiple cloud applications. SSO was required to improve user experience and reduce password issues, along with the need for strong security with MFA and adaptive authentication, which led me to choose OneLogin.
What was our ROI?
I can see a clear return on investment after implementing OneLogin. This includes improved productivity with SSO; daily, I do not log in to multiple apps, which improves overall productivity. I notice strong ROI as it helps reduce help desk tickets, provides major time savings in user management, improves productivity with SSO, and provides better security overall, lowering operational costs and increasing efficiency. This results in significant time savings, approximately 80%.
Which other solutions did I evaluate?
I evaluated other options before choosing OneLogin, such as Okta, Microsoft Azure Active Directory, and Ping Identity, which offer advanced IAM features. I chose OneLogin due to its cost-effectiveness, easy deployment, and strong identity management features.
What other advice do I have?
I would advise others considering OneLogin to clearly define their requirements first. Understanding the need for SSO, MFA, and provisioning integration before implementation helps choose the right plan and avoid complexity. Utilizing automation features to take advantage of automated provisioning and de-provisioning reduces manual work and improves security. Strong SSO and MFA features with good user management are offered, but there is still room for improvement in areas such as support and advanced controls. I would rate OneLogin 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Apr 5, 2026
Flag as inappropriateServer Security Analyst And Solution at Digitaltrack
Unified access has streamlined logins and has boosted security with adaptive authentication
Pros and Cons
- "I am getting very good feedback from the end users regarding OneLogin, they are very happy and say this experience they are getting with this solution is excellent."
What is our primary use case?
In my role, I use OneLogin mainly to connect users with different applications through a single login flow. OneLogin acts like a bridge between our directory and the cloud applications. This is really helpful to manage access without handling multiple credentials.
Our use cases include one portal for all applications, the Smart Factor Authentication, and the sync with directory services. In a real example, a user logs in from an office network and gets access without any issues. If the same user accesses or tries from a different country, additional verification is triggered. This automatically works without manual checks.
What is most valuable?
In my point of view, the best features are Vigilance AI features, the Smart Factor features, and the application access assignment. These are key features, as well as the automation features that really reduce the manual work in assigning application access.
The automation features like user provisioning and de-provisioning are one of the best reasons to choose OneLogin. Instead of manually creating users in AD, email, or applications, it automatically creates accounts based on HR input, assigns the correct roles and responsibilities. This work is fully automated and done in a second, and it assigns role-based access assignment. This automation feature is really impacting our organization very positively.
OneLogin has really impacted our organization positively. It has reduced the complexity in managing multiple logins. Users have a smoother experience with the solution and it has really improved the security and the user experience.
We have seen significant positive outcomes with OneLogin. Security has increased, users are able to smoothly log in, and their productivity has increased.
The adaptive authentication in OneLogin helps adjust the authentication flow in real-time based on the user risk level and behavior. Instead of applying the same login process for everything, the system evaluates factors like user location and device, login time, and patterns. Based on this, it dynamically decides whether to allow the access or require any MFA.
I have had a great experience with the directory synchronization in OneLogin. There is no challenge with it, and it synchronizes in real-time.
The integration of phishing-resistant device trust has a very positive impact on my authentication processes and really provides visibility in the authentication. This is a powerful feature set of OneLogin.
The adaptive AI in OneLogin really helps us in observing the login patterns and identifying any unusual behavior of the users. It really keeps us secure with risky behavior and visibility.
What needs improvement?
I do not see any improvement needed for OneLogin as of now. It might be that based on future requirements, future challenges might necessitate any improvement, but as of now it is working well and is a powerful solution with great features.
I think the reporting part can be more improved and more customized for OneLogin.
For how long have I used the solution?
It has been more than two years since I have been using OneLogin.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin is a scalable solution and can really handle the organization growth.
How are customer service and support?
Customer support for OneLogin is very rich in technical aspects and able to provide resolution within timeline.
Which solution did I use previously and why did I switch?
Since starting, I have been using OneLogin only.
What was our ROI?
I have seen a positive return on investment after implementing OneLogin. I am getting reduced help desk tickets by 50% and it is reportedly saving the IT team time by 70 to 80%.
What other advice do I have?
I rate OneLogin eight out of 10.
I gave OneLogin eight because it delivers a strong balance between security and ease of use with the feature set like automation. The single sign-on experience is smooth and users can access multiple applications. That is why I have selected a good rating.
I am getting very good feedback from the end users regarding OneLogin. They are very happy and say this experience they are getting with this solution is excellent.
I would recommend OneLogin as a solution to consider. Start with the basic single sign-on features and deployment, and then start with the more advanced features, use cases, and understand your basic requirements, authentication, and plan properly.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Apr 19, 2026
Flag as inappropriateNetwork Security Engineer at Digitaltrack
Automated onboarding has reduced approval delays and frees my team to focus on critical security work
Pros and Cons
- "OneLogin positively impacts my organization by significantly reducing the time required for user onboarding, decreasing dependency on management, enabling my IT team to focus on other critical tasks, improving overall effectiveness, and reducing manpower costs for the organization."
What is our primary use case?
My full name is Dhiren Jetva, and I'm currently working at Digital Track Solution Private Limited as a Network and Security Team lead. I have been working in my current field for more than three years. I have been using OneLogin for between six to 10 months.
My main use cases for OneLogin include Single Sign-On, Multi-Factor Authentication, user provisioning and deprovisioning, direct integration with LDAP, secure remote work access, and role-based access control, among others.
For example, in my organization, I have over 20 SaaS tools that employees log into using OneLogin instead of accessing each one separately. Instead of managing separate usernames and passwords for each application, OneLogin provides a single credential that allows me to log into any of the 20 applications. This illustrates one of the use cases for Single Sign-On.
What is most valuable?
In my opinion, the best features OneLogin offers include user provisioning and deprovisioning through an automated process.
The automated user provisioning and deprovisioning process for my team works as follows: previously, when a user joined, several approvals were required, which took time. Now, when a user joins, an account is automatically created via our HR CRM, and with a simple email approval from the manager, the user instantly receives their username, password, and IT asset allocation. Similarly, when an employee leaves, their access is revoked instantly to reduce IT workload and security risks. This feature significantly benefits my team.
I would also like to mention that OneLogin's LDAP integration or Active Directory integration is a straightforward, one-click process that can easily sync with Microsoft Azure Directory or any AD servers, making it easier to manage user groups in larger organizations.
OneLogin positively impacts my organization by significantly reducing the time required for user onboarding. Previously, this process took one to two days, while now, it is accomplished within an hour. The dependency on management has decreased because the process is simplified. Additionally, my IT team can now focus on other critical tasks, which has improved overall effectiveness and reduced manpower costs for the organization.
Previously, onboarding took around three to four days, and now it is done in half an hour to one hour. Regarding the escalation matrix, I previously had four employees for these tasks, and I now work with two. Thus, two employees are available for other work, which contributes to cost savings for the organization.
What needs improvement?
I am still exploring the product, so I cannot make a judgment on improvements at this time. However, I am currently satisfied with OneLogin and the services it provides. If any issues arise in the future, I will make sure to provide feedback.
For how long have I used the solution?
I have been using OneLogin for between six to 10 months.
What do I think about the stability of the solution?
OneLogin is very stable.
What do I think about the scalability of the solution?
Scalability for OneLogin is very good.
How are customer service and support?
I haven't needed to open a ticket with customer support, so I don't have experiences to share. In the future, if any issues arise, I will provide feedback based on my experience.
Which solution did I use previously and why did I switch?
There was no previous solution used before OneLogin.
How was the initial setup?
private cloud
What about the implementation team?
What was our ROI?
OneLogin positively impacts my organization by significantly reducing the time required for user onboarding. Previously, this process took one to two days, while now, it is accomplished within an hour. The dependency on management has decreased because the process is simplified. Additionally, my IT team can now focus on other critical tasks, which has improved overall effectiveness and reduced manpower costs for the organization.
Previously, onboarding took around three to four days, and now it is done in half an hour to one hour. Regarding the escalation matrix, I previously had four employees for these tasks, and I now work with two. Thus, two employees are available for other work, which contributes to cost savings for the organization.
What's my experience with pricing, setup cost, and licensing?
I am not the right person to comment on pricing, setup costs, and licensing since it's managed by another team. However, I can say that licensing is straightforward and good, while the setup cost is acceptable.
Which other solutions did I evaluate?
I haven't evaluated any other options before choosing OneLogin.
What other advice do I have?
I use OneLogin's Smart Factor Authentication, which replaces traditional MFA with a dynamic security approach. It assesses login attempts using a risk engine called Vigilance AI, analyzing factors like geographic location, IP addresses, device trustworthiness, working hours, and user behavior to assign a risk score that helps determine access.
OneLogin provides a smooth experience for signing in and authenticating to the necessary applications for my team. SSO enables users to avoid remembering multiple credentials since they only need their email or AD credentials to access various SaaS applications, resulting in a positive user appreciation due to minimal latency.
I am currently exploring the integration of phishing-resistant device trust, so I cannot comment on its impact just yet.
HR-driven identity management plays a vital role in making identity handling easier in my organization, particularly during onboarding or offboarding. When HR updates employee data, OneLogin automatically reflects these changes across all systems, streamlining the process and earning HR's appreciation.
For others considering OneLogin, I advise focusing on security features rather than just the cost. While budget constraints are important, investing in a good solution is essential.
I would rate my overall experience with OneLogin a 9 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Apr 16, 2026
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Updated: April 2026
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