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reviewer2788380 - PeerSpot reviewer
Data Analysis Intern at a university with 201-500 employees
Real User
Top 20
Dec 18, 2025
Single sign-on has simplified access and multi-factor authentication now protects sensitive data
Pros and Cons
  • "First and foremost, the Single Sign-On feature has truly transformed how our team interacts with various applications."
  • "The user interface and the integration with third-party applications could use some work, as could enhancing the reporting and analytical features."

What is our primary use case?

I have been using OneLogin for about a month, and it has been a valuable experience as I have seen it integrate with our existing system and enhance our overall security posture. One of our main use cases is streamlining user access across multiple applications, and the Single Sign-On feature has been a game-changer for us. It simplifies the login process for users, allowing them to access various applications with just one set of credentials. Additionally, we are leveraging Multi-Factor Authentication to add an extra layer of security, which has been crucial given the sensitive nature of the data we handle.

Integrating OneLogin with our existing systems was an interesting process. We primarily focused on a few applications that our users access frequently, including project management tools, internal communication platforms, and customer relationship management systems.

What is most valuable?

One of the standout features of OneLogin for us is definitely user provisioning and de-provisioning. It has made onboarding and offboarding processes much smoother.

The features I would highlight include directory sync, customization options, and Multi-Factor Authentication. First and foremost, the Single Sign-On feature has truly transformed how our team interacts with various applications. By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue. This not only boosts productivity but also minimizes the frustration that comes with remembering numerous passwords. I remember a time when our team was constantly juggling passwords, and it was a source of stress. Now, with SSO, the workflow is much smoother. Multi-Factor Authentication has also enhanced our security posture.

Since implementing OneLogin, the reduction in password requests has been notable, with the Single Sign-On feature driving approximately a 70% reduction in those requests. The seamless end-user experience for signing in and authenticating on applications with OneLogin is remarkable. An end user can access multiple applications with just one set of credentials, which not only saves time but also minimizes the frustration that often comes with handling multiple passwords.

What needs improvement?

The user experience of OneLogin can be improved. The user interface and the integration with third-party applications could use some work, as could enhancing the reporting and analytical features.

I think customer service can be improved along with the user interface and integration.

For how long have I used the solution?

I have been using OneLogin for about a month.

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January 2026
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What do I think about the stability of the solution?

OneLogin is stable for us.

What do I think about the scalability of the solution?

OneLogin is a scalable solution for our organization, and we have been able to see new user growth.

How are customer service and support?

We have not used customer support much until now, but when a problem arose, we contacted them and they were responsive and helpful. They were taking a bit more time than ideal.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have not used any other solution before OneLogin. The company is still in development mode, so OneLogin is our first tool.

What was our ROI?

We have saved time with OneLogin, and we are still using it as we continue configuring and determining how useful it is.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing was quite good.

Which other solutions did I evaluate?

Before choosing OneLogin, I evaluated Okta as an alternate solution.

What other advice do I have?

My advice for others looking into using OneLogin is that it is a good product. I recommend using the free trial so that you can explore all of its features before purchasing the full version. I would rate this product an 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 18, 2025
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Huzaifa Abbas - PeerSpot reviewer
Information Technology Support Engineer at a tech vendor with 1,001-5,000 employees
Real User
Top 20
Jan 9, 2026
Single sign-on has simplified authentication and management for small business use cases
Pros and Cons
  • "OneLogin is easy to use and manage, which is one of the best features."
  • "There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features."

What is our primary use case?

I was the super administrator for the test account regarding OneLogin use cases. I set up an organization, established some departments, and assigned policies to each department to check OneLogin's capability.

What is most valuable?

OneLogin is easy to use and manage, which is one of the best features.

It offers Single Sign-On, and OneLogin authentication application works with Single Sign-On and multifactor authentication both activated.

It is very easy to integrate with third-party authentication providers through the Single Sign-On feature. There are a few steps to follow, and OneLogin has shared documentation on the process. You have to visit the application directory, click on a new application, set up its logo and metadata, authentication, encrypted codes, and then the application starts authenticating and Single Sign-On starts working.

What needs improvement?

There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.

I used OneLogin authentication to adjust authentication flows in real-time depending on the risk score to set up the IPOU. It was very simple, but it lacked enterprise-level features like push notification, which makes authentication very easy and seamless. It has only basic features, such as code running, and I have to look at the code and authenticate.

This is also a concern for end-users. Every time they have to sign in, they will need to open their smartphone, open OneLogin authentication application, copy the code, and enter it into the laptop screen to authenticate.

For how long have I used the solution?

I have been working in my current field for around three and a half to four years.

What do I think about the stability of the solution?

During the trial period, which was for thirty days, I never faced any downtime. OneLogin was up and running every time I tried to log in and use the application in the web portal.

What do I think about the scalability of the solution?

There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.

How are customer service and support?

I did not feel the need to contact technical support. Everything was straightforward. Everything went well, and I never felt a need to contact them.

How was the initial setup?

OneLogin initial deployment was straightforward.

It did not take long to set up OneLogin, but if you have a set of policies to implement, it obviously takes time to set up organizational units, integrate directories, and set up all policies per department. It takes time on every application you set up in your organization, but it was not difficult and did not take much of my time.

What about the implementation team?

Since that was a test environment, I was the only one to set up OneLogin administration. I could have allowed some other users as administrators to help me out, but I was the only one who set it up and everything went smoothly.

Which other solutions did I evaluate?

I have used many alternatives in the market, and the best one is Okta.

Okta is a huge enterprise-level application. It provides Single Sign-On, provides integration with enterprise-level applications, and also those applications which do not have Single Sign-On capabilities using web authentication system. So it has much more than OneLogin.

What other advice do I have?

If I am looking for a solution for small or mid-businesses on a scale of one to ten, I would rate OneLogin seven and a half to eight and a half. My overall rating for this product is eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 9, 2026
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January 2026
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reviewer2788386 - PeerSpot reviewer
Developer intern at a university with 201-500 employees
Real User
Top 20
Dec 21, 2025
Centralized sign-on and automation have streamlined onboarding and strengthened authentication
Pros and Cons
  • "OneLogin is a great platform with minimal improvements needed."
  • "I would suggest that the user interface could be improved."

What is our primary use case?

My main use cases for OneLogin are the single sign-on feature, multifactor authentication, and the user provisioning feature that we are using in our organization in real-world scenarios.

We use user provisioning when a new employee joins the organization. OneLogin has made the onboarding process easy and streamlined it significantly through our HR system. Regarding single sign-on, we use it for multiple applications, including project management tools, communication platforms, and development tools.

We are using OneLogin primarily for the sign-on functionality.

What is most valuable?

The best features OneLogin offers are multifactor authentication, single sign-on, and directory synchronization.

The directory synchronization feature for my organization integrates with existing systems. It integrates with another directory system service such as Active Directory and automates the addition of new users or updates to existing ones.

The customizable access policies that OneLogin offers are crucial for our organization. OneLogin has positively impacted my organization by increasing efficiency in user onboarding. The multifactor authentication has enhanced our user experience, as users are no longer using the forgot password option every time. With multifactor authentication, users only need to authenticate once, and with single sign-on, they only need to authenticate one time and then can access other applications.

My impression of the user identity synchronization across directories functionality is that it has made things easier for us. When a user is updated in our primary directory, the synchronization automatically updates the corresponding records in other directories as well. This has reduced the manual workload for our IT team.

What needs improvement?

I would suggest that the user interface could be improved. Everything else is good, including customer support, and dashboard customization would be a great addition.

I do not have any additional improvements needed with OneLogin that I have not already mentioned.

For how long have I used the solution?

I have been using OneLogin for around a month.

What do I think about the stability of the solution?

OneLogin is stable.

What do I think about the scalability of the solution?

OneLogin scales with us for our growing startup.

Which solution did I use previously and why did I switch?

I did not previously use a different solution before OneLogin.

How was the initial setup?

We are using SmartFactor Authentication, but right now I cannot provide a review on it because we are still configuring it. The integration of phishing-resistant devices has made a significant impact on authentication processes, but I will say we need more time to justify it fully. We are still implementing it and need more time.

What was our ROI?

I have seen a return on investment so far, and time has been saved on our side. The automation workflow that we are using has removed the manual workflow that we were using, and the time required has been reduced.

Which other solutions did I evaluate?

Before choosing OneLogin, I evaluated other options such as Okta.

What other advice do I have?

OneLogin is a great platform with minimal improvements needed. I rate OneLogin a nine out of ten. I chose nine for my rating because the user interface could be improved to a ten out of ten. Every other feature, such as single sign-on and multifactor authentication, is excellent. My advice to others looking to use OneLogin is that it is a good platform that you can confidently use. Just be sure to read the documentation correctly before using it. I found this interview valuable.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 21, 2025
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Cyber Security Engineer at a consultancy with 1-10 employees
Real User
Top 20
Jan 12, 2026
Training has been completed quickly and user-friendly access management is now simple
Pros and Cons
  • "The most valuable thing about OneLogin is the user interface, it is very simple and very clear for users to understand, and not only technical persons can work with it, non-technical persons can also use it because the user interface is very simple and we did not have to write a lot of lines of code while making any configurations."
  • "However, if there were multiple documentations about the technical points and what each tab on the GUI is used for, it would be very helpful for others who want to learn, because I did not find a lot of resources about it on the internet."

What is our primary use case?

I did not use OneLogin in a customer phase. My company wanted me to learn about it because I recently joined the company. I used it for about one month for training. I took the trainings with some trainers from OneLogin and then applied the total course of OneLogin and received certification. I have not used it in a customer phase yet. It depends on the project I am assigned to, but until now I have not used it in a real-life scenario.

What is most valuable?

The most valuable thing about OneLogin is the user interface. It is very simple and very clear for users to understand, and not only technical persons can work with it. Non-technical persons can also use it because the user interface is very simple and we did not have to write a lot of lines of code while making any configurations. It is one of my favorite SSO tools that I trained on. I have used other SSO tools as well, but OneLogin is one of my favorite tools I trained with.

What needs improvement?

From what I studied, I did not face any issues with OneLogin. However, if there were multiple documentations about the technical points and what each tab on the GUI is used for, it would be very helpful for others who want to learn, because I did not find a lot of resources about it on the internet. I used the admin essential document and tried to learn from the videos which were in the course itself. The course was very good, but I need more information and more documented parts because the course is not available for all users to learn from. Users just need to be assigned to the course before they are able to access the content. Many of my colleagues at work, when they learned that I took the certification for using OneLogin, want to learn but they were not assigned to the course itself to learn from. If there were any available documentation related to the product, I think it would be a very useful resource.

If there were some pictures from the GUI in the documentation part to illustrate where things are and what they are in the GUI, it would be helpful. The steps are in the documentation, but if we support the steps with pictures from the GUI, it will be more interactive for users.

For how long have I used the solution?

I used OneLogin for about one month for training.

What do I think about the stability of the solution?

I did not face any stability issues while trying to log in to OneLogin.

What do I think about the scalability of the solution?

OneLogin is a good scalable solution and there are no problems with it while using it.

Which solution did I use previously and why did I switch?

I tried to use another tool in SSO and used one of them in my real project. I took training about both of them at the same time. However, I found that OneLogin's user interface is simpler than the other one. Although the admin essentials document does not have all the information about OneLogin, it was very useful for me and it has the steps for doing the technical parts. The steps were very clear and it has steps for every point in OneLogin when you want to make something. If you continue the documentation for all the product well, I think it will be perfect. The other tool's documentation was very difficult and very confusing for me. I preferred the OneLogin documentation.

What other advice do I have?

OneLogin is easier than other tools. For me it was very easy. When I took the headlines from the instructor, then I returned to the documentation and watched the videos. It was very easy for me. I took the certification in less than one month because I had other jobs to do while studying.

I joined the technical discussions and worked on the technical part only. I did not join in the business discussion or go into the licensing and other details.

I would give OneLogin a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jan 12, 2026
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reviewer2789817 - PeerSpot reviewer
Senior System Engineer at a tech vendor with 1,001-5,000 employees
Real User
Top 20
Dec 23, 2025
Centralized access has improved role mapping and MFA while support and RBAC still need work
Pros and Cons
  • "The best feature of OneLogin is the mapping feature, which stands out as the most beneficial, as the mapping works better in OneLogin, allowing me to sync users from Google Group to OneLogin role, which is crucial for role access for end users and new service requests."
  • "Customer support is very poor."

What is our primary use case?

My main use case for OneLogin is managing all admin tasks related to OneLogin, which includes SSO integration, mapping, and role creations.

A specific example of an SSO integration is the SSO integration with the SAML or OIDC protocol with third-party and internal applications.

I handle the mapping feature, which is helpful for Google Groups data syncing via mapping to OneLogin role. We manage it ourselves, allowing us to bulk upload and bulk remove users in the Google Group, including roles and access review and user reconciliation processes.

What is most valuable?

The best feature of OneLogin is the mapping feature, which stands out as the most beneficial. The mapping works better in OneLogin, allowing me to sync users from Google Group to OneLogin role, which is crucial for role access for end users and new service requests.

Regarding security purposes, OneLogin's syncing process is sometimes effective, helping with MFA for end users, allowing them to authenticate against the security policy we have set up in the console. OneLogin Protect application aids our end users with valid authentication and authorization processes, which is the best feature.

We have the option to set up MFA for the applications, allowing us to manage end user access, and different types of MFA are already set up. OneLogin provides SmartFactor Authentication, known as OneLogin Protect, allowing users to enable notifications and log in to the portal after entering their password without needing to enter a one-time OTP that resets every thirty minutes, thus enhancing the user experience.

The integration of phishing-resistant device trust impacts our authentication processes positively regarding security questions and passwords integrated with OneLogin.

What needs improvement?

OneLogin should improve directory sync and the group option, as they can bring role-based access control management within groups. Currently, OneLogin only offers groups for security purposes or policies, and adding this feature would position them better against competitors.

OneLogin should improve their support timing and overall support services.

I rate OneLogin a seven because it is good overall, though some features are lacking, notably support, which is often inadequate. When we require immediate assistance, they are not responsive, causing production delays. They should also enhance their role-based access control with groups and improve their directory sync process.

For how long have I used the solution?

I have been using OneLogin for three to three and a half years.

What do I think about the stability of the solution?

OneLogin is approximately seventy percent stable.

What do I think about the scalability of the solution?

OneLogin is scalable and remains stable whether we have large or small applications.

How are customer service and support?

Customer support is very poor.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

My previous solution usage depends on the device count. If we have seventy percent Mac systems, I would choose Jamf. If we have fifty percent Windows systems along with others, I would suggest Microsoft Entra or Okta based on the device distribution.

What was our ROI?

I have not seen a return on investment with OneLogin.

Which other solutions did I evaluate?

As compared to other products, OneLogin is quite costly. I would not suggest it, as for the same price point, we could opt for Entra ID. If we compare features with other products such as Entra ID and Okta, they provide better products and support.

We evaluated options such as Jamf and focused primarily on Jamf rather than Okta.

What other advice do I have?

My advice for others considering OneLogin is that it depends on the device type and number in the company. For seventy percent Mac systems, I would prefer Jamf, and for a fifty-fifty mix of Mac and Windows systems, Microsoft Entra or Okta would be better.

Regarding additional thoughts on OneLogin, I would reiterate the need for improvements in support and the introduction of RBAC features in the product.

I have provided a review rating of seven for OneLogin.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 23, 2025
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reviewer2789589 - PeerSpot reviewer
System Engineer at a government with 10,001+ employees
Real User
Top 10
Dec 25, 2025
Identity workflows have been automated and user access management is now streamlined
Pros and Cons
  • "OneLogin's best features are the whole package, which includes the combination of the integration with Active Directory, user provisioning, and the graphical user interface."
  • "OneLogin could be improved with more add-ins for integration with Entra ID and Exchange Online."

What is our primary use case?

OneLogin is our main identity and access management tool. We use Active Roles for user provisioning, which allows us to delegate the provisioning to other people. OneLogin manages user access permissions and includes creating mailboxes.

What is most valuable?

OneLogin's best features are the whole package, which includes the combination of the integration with Active Directory, user provisioning, and the graphical user interface. OneLogin has positively impacted our organization by saving us money because we automated a lot of things with One Identity.

What needs improvement?

OneLogin could be improved with more add-ins for integration with Entra ID and Exchange Online. I would appreciate more options to add to One Identity, such as Entra ID provisioning and Exchange Online mailboxes directly, and maybe integration with Graph.

For how long have I used the solution?

I have been using OneLogin for about 10 years.

What do I think about the stability of the solution?

OneLogin seems stable to me. There are sometimes CPU usage peaks when certain scripts perform, but overall, it is stable.

What do I think about the scalability of the solution?

I do not manage OneLogin's scalability, as another department handles this.

How are customer service and support?

I have not had any experiences with customer support, but one of my colleagues did, and he was quite satisfied.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before OneLogin, we did not have any other solution; there were just manual scripts.

What's my experience with pricing, setup cost, and licensing?

I did not handle the pricing, setup cost, and licensing aspects, as they were managed by another department.

Which other solutions did I evaluate?

I think we evaluated other options before choosing OneLogin, but that was before my time.

What other advice do I have?

OneLogin is nice and easy to use. I would rate OneLogin an eight out of ten because nothing is a ten for me; everything can be improved, and this is quite acceptable. More integration with other solutions, especially Entra ID, would contribute to a higher rating. Based on my experience, the user identity synchronization across directories functionality in OneLogin is acceptable. Regarding OneLogin providing a smooth experience for end users when they are signing in and accessing applications, end users are not really logging in through One Identity, but One Identity provides them all the necessary groups to log into their applications, so they do not notice anything. The experience is smooth. My advice to others looking into using OneLogin is to get skilled people who can work with OneLogin and who can script. My overall rating for OneLogin is eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 25, 2025
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Aryan Priyanish D. - PeerSpot reviewer
Developer intern at a university with 201-500 employees
Real User
Top 10
Dec 11, 2025
Single sign-on has simplified authentication and now reduces login-related support tickets
Pros and Cons
  • "Since implementing OneLogin, I have been seeing a significant reduction in login-related support tickets, approximately a 30% decrease."
  • "Other organizations can use OneLogin, but they can also refer to Okta."

What is our primary use case?

My main use case for OneLogin revolves around application integration and user authentication. I primarily utilize it to implement Single Sign-On across internal and external applications, which significantly simplifies the login process for users.

I use OneLogin for Single Sign-On with an internal project management tool that our team uses alongside a customer relationship management CRM system. Before integrating OneLogin, users had to remember separate login credentials for each application, which was a hassle and often led to frustration. The process has become much smoother with login pages, authentication, and access granted.

What is most valuable?

The best features OneLogin offers are Single Sign-On, multiple Multi-Factor Authentication, and user provisioning.

Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.

OneLogin has had several positive impacts on my organization in several key areas. Single Sign-On and Multi-Factor Authentication have been beneficial. Additionally, the user authentication has been improved remarkably. Before OneLogin, our team was burdened with managing multiple credentials, but now it is much more efficient.

Since implementing OneLogin, I have been seeing a significant reduction in login-related support tickets, approximately a 30% decrease.

I do utilize Smart Factor Authentication with OneLogin. I find it to be a really valuable feature for balancing security and usability.

What needs improvement?

OneLogin can add more analytics and reporting and integrate with more third-party applications.

For how long have I used the solution?

I have been working in my current field for a year.

What do I think about the stability of the solution?

OneLogin is stable.

What do I think about the scalability of the solution?

OneLogin is a good scalable product.

How are customer service and support?

Until now, it is great. I have not used their customer support.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was not that difficult. I have used it, and while it was a bit tricky for some time, it was manageable.

The setup was good and easy. I am still using the free trial, but I will be purchasing it.

Which other solutions did I evaluate?

Other organizations can use OneLogin, but they can also refer to Okta. I have not used Okta until now, but I am hearing that it is more great than OneLogin.

What other advice do I have?

I am still using OneLogin, so I am still exploring the app and need some more time.

The experience has been smooth and quite positive. My review rating for OneLogin is 8.5 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 11, 2025
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reviewer2788380 - PeerSpot reviewer
reviewer2788380Data Analysis Intern at a university with 201-500 employees
Top 20Real User

Good Description

reviewer2798823 - PeerSpot reviewer
Senior MSC Engineer Manager at a tech vendor with 1,001-5,000 employees
MSP
Top 20
Jan 27, 2026
Centralized access has simplified single sign-on and strengthened secure authentication
Pros and Cons
  • "OneLogin has positively impacted my organization by helping reduce issues and save time."

    What is our primary use case?

    My main use case for OneLogin is authentication. I use OneLogin for authentication in my organization specifically for single sign-on. My team accesses ServiceNow and home-built applications through OneLogin single sign-on.

    What is most valuable?

    The best features OneLogin offers include easy setup and good security. The easy setup was due to my ability to integrate with our Active Directory, which made the setup process smooth for me, and I noted the good security with its standout security feature.

    OneLogin has positively impacted my organization by helping reduce issues and save time. It helped with the automation of our authentication, so it saved us from having to troubleshoot that.

    What needs improvement?

    OneLogin can be improved with more federation support.

    For how long have I used the solution?

    I have been using OneLogin for one year.

    What do I think about the stability of the solution?

    OneLogin is stable.

    What do I think about the scalability of the solution?

    OneLogin's scalability is very easy to scale.

    How are customer service and support?

    The customer support is great. I would rate the customer support a 10.

    How would you rate customer service and support?

    Positive

    What was our ROI?

    I have seen a return on investment, with fewer employees needed.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing is that it's very easy and straightforward.

    Which other solutions did I evaluate?

    Before choosing OneLogin, I evaluated Okta.

    What other advice do I have?

    The advice I would give to others looking into using OneLogin is to do a demo of it and try it out to make sure it will work for your organization. I would rate this review a 9.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jan 27, 2026
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    Download our free OneLogin Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free OneLogin Report and get advice and tips from experienced pros sharing their opinions.