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reviewer2809026 - PeerSpot reviewer
Associate Software Engineer at a computer software company with 201-500 employees
Real User
Top 5
May 27, 2026
Centralized access has strengthened authentication with seamless sign-on and smart risk-based MFA
Pros and Cons
  • "OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is pretty good."
  • "Customer support is also good, but it is slow."

What is our primary use case?

I have been testing OneLogin for about six months. Single sign-on, multi-factor authentication, and user lifecycle management are my main use cases for OneLogin, and these are the things I have been testing with it. I have an application which I wanted to integrate with OneLogin for user lifecycle management. I want to provision my users to it and provide single sign-on to that application. When signing into that application, I also want it to integrate multi-factor authentication with it. These are the basic examples that I tried with OneLogin.

What is most valuable?

Single sign-on works reliably with OneLogin, and SCIM provisioning is also strong in OneLogin. Additionally, directory integrations are solid with OneLogin. OneLogin has more apps to integrate with, providing a great catalog. Smart Factor Authentication is a really worth mentioning feature that I appreciate.

OneLogin's app catalog already has pre-existing connectors, which reduces the normal effort to create a custom one. Regarding Smart Factor Authentication, it reduces multi-factor authentication friction. Multi-factor authentication is only prompted when the risk score is calculated as high, and Smart Factor Authentication decides this. These features are what I appreciate.

Smart Factor Authentication is something and the best feature I have implemented with this. It allows organizations, if implemented on a large scale, to provide better authentication when the risk is high by prompting the user for multi-factor authentication, which reduces entity risk. This is something that has an impact.

When integrating Smart Factor Authentication, in a normal scenario, if a user is not a desk risk, then the usual authentication process will be followed. More multi-factor authentication fatigue will not be asked for that user, which reduces the friction for that user to log in and access the applications. Multi-factor authentication is enabled only when the risk factor of that user is high, then I ask the user about multi-factor authentication so that I can confirm that the user is genuine. With that, I can improve the security layer in any organization that uses OneLogin.

OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is pretty good. The experience is very seamless in authenticating with the application using OneLogin.

What needs improvement?

OneLogin's online documentation could be improved with more information and clearer step-by-step instructions, which would help beginners understand these things better. OneLogin's APIs are limited regarding what can be done with the exposed APIs, and any SAML integration or custom SAML integration in any of the identity and access management platforms takes manual effort, which is something OneLogin could improve.

In custom SAML integration, I cannot improve anything. OneLogin could improve some user interface elements which would make users feel more comfortable integrating a custom solution.

Regarding artificial intelligence capabilities in OneLogin, that area still needs to be improved because the artificial intelligence developments in the security industry are not fully developed within OneLogin's capabilities.

More improvements are needed, specifically regarding APIs and user interface, but the remaining features are already good.

For how long have I used the solution?

I have been working in my current field for almost two and a half to three years.

Buyer's Guide
OneLogin
June 2026
Learn what your peers think about OneLogin. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.

What do I think about the stability of the solution?

OneLogin is stable.

What do I think about the scalability of the solution?

OneLogin's scalability is pretty good. It can work with large-scale users and applications, and in consideration of scalability, I would rate it an eight.

How are customer service and support?

Customer support is also good, but it is slow. If I have an issue, the resolution will be taken and support will be given, but it is not really quick.

Which solution did I use previously and why did I switch?

I did not switch to OneLogin. I have used many solutions previously. Comparatively, OneLogin is also one of the good ones.

How was the initial setup?

I did not actually implement OneLogin. I tested it on my local machine. OneLogin was tested on my local machine, and for the test one, it is on the cloud.

What about the implementation team?

I am using some setup that is given and generated by OneLogin tenant, though I did not go through the deployment setup myself.

What's my experience with pricing, setup cost, and licensing?

I did not go through that phase yet because I did not actually take the license. As far as I know about the license, I have seen them, and it is pretty much acceptable for the solutions and features that OneLogin is providing.

Which other solutions did I evaluate?

I have evaluated other options like Okta, Microsoft Entra ID, and Ping Identity as alternatives.

What other advice do I have?

This is a great feature, and how I balance this is something which is significant. When the integration of phishing-resistant device trust is not secure, I stop the authentication at that point and do not continue or give the session.

OneLogin does not have any human resources-driven identity management. As far as I configured it, I did not use any human resources system to get the users from. I used Active Directory integration. With Active Directory, the directory integrations are smooth. My organization may have human resources applications, but I have not tested them with OneLogin.

Time-saving reduces the payments along with the licensing cost for the applications that I use. I have less knowledge in this area regarding pricing and return on investment, because I would have to implement it to truly understand. Plan my policies and users, groups, and other things accordingly so that I get the best out of it.

OneLogin is a cool product for organizations to use for security. I would rate this review an eight overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 27, 2026
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Satyam Gupta - PeerSpot reviewer
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
Real User
Top 5Leaderboard
May 30, 2026
Centralized identity has reduced manual access work and now automates secure user lifecycle management
Pros and Cons
  • "The outcomes since adopting OneLogin are very positive, saving our time with a reduced workload by 30 to 40 percent, and user provisioning, including onboarding or off-boarding, has become very fast by 60 to 80 percent."

    What is our primary use case?

    My main use case for OneLogin is that we use this solution as our centralized identity provider to maintain and manage authentication, authorization, and secure access to both cloud and on-premises applications.

    What is most valuable?

    OneLogin offers several best features such as federated single sign-on, risk-based authentication, automated user provisioning, and the most important, centralized access governance.

    I mostly rely on automated user lifecycle management within OneLogin, as it automatically provisions and de-provisions users' accounts, helping our nation improve security and reduce the manual work of the administrator.

    OneLogin has positively impacted my organization in several ways, as it has really improved both security and user productivity, allowing employees to securely access multiple applications with the help of single sign-on, which has significantly reduced password-related issues.

    The outcomes since adopting OneLogin are very positive, saving our time with a reduced workload by 30 to 40 percent, and user provisioning, including onboarding or off-boarding, has become very fast by 60 to 80 percent.

    What needs improvement?

    Based on my experience, the only improvement needed for OneLogin is customization of the dashboard; apart from this, all the features are very useful and scalable.

    For how long have I used the solution?

    I have been working in my current field for almost two years.

    What do I think about the stability of the solution?

    OneLogin is a very stable solution.

    What do I think about the scalability of the solution?

    I believe OneLogin is a scalable solution.

    How are customer service and support?

    The customer support for OneLogin has been very good and responsive; they are knowledgeable and able to troubleshoot effectively.

    Which solution did I use previously and why did I switch?

    We have not switched from a different solution; we have been using OneLogin since the beginning.

    How was the initial setup?

    My advice for organizations considering OneLogin is to start with a clear identity and access management strategy before deployment. They should take time to understand their applications, user groups, and access policies, enabling all necessary features including MFA or single sign-on and leveraging automated provisioning and de-provisioning to reduce administrative workload.

    What about the implementation team?

    We have a partnership with the vendor, and it goes beyond being just a customer.

    What was our ROI?

    I must say we have seen a great return on investment, with saved time and money, as the automation features have significantly improved our user provisioning and de-provisioning processes.

    What's my experience with pricing, setup cost, and licensing?

    The pricing, setup cost, and licensing for OneLogin are managed by our management team, not by us.

    Which other solutions did I evaluate?

    We have not evaluated other options apart from OneLogin.

    What other advice do I have?

    Regarding OneLogin's AI capabilities, I think its governance and security are supported by strong AI-driven and adaptive security capabilities, centralized identity management, role-based access control, and MFA with detailed auto audit logging. OneLogin provides accurate and reliable AI output, particularly when assessing login risk based on user behavior and device information, effectively identifying potential suspicious authentication attempts.

    We do use OneLogin's SmartFactor Authentication for balancing security and usability, and when a user logs in from a trusted device and known location, they are granted seamless access; however, if the login is from an unfamiliar device or location, it is flagged as a potential threat and requires additional authentication.

    My impression of the user identity synchronization across directories functionality in OneLogin is very smooth, as users are synchronized from the directory and group across our directory services and connected applications seamlessly.

    The impact of integrating phishing-resistant device trust on our authentication processes is that it has strengthened our applications and authentication by ensuring only trusted devices can access them, significantly reducing the risk of credential theft.

    My impression of OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is very positive, as it offers a smooth, user-friendly authentication experience.

    We do use adaptive login flows with Vigilance AI, which have proven very effective in improving our ability to detect and respond to risky authentication attempts. I would rate this review a 9 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: May 30, 2026
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    OneLogin
    June 2026
    Learn what your peers think about OneLogin. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
    900,747 professionals have used our research since 2012.
    Tanyanika Lewis - PeerSpot reviewer
    IT Support Technician at Interlaced
    Real User
    Top 5
    Jan 14, 2026
    Single sign-on has unified multi-directory access and protects logins with adaptive authentication
    Pros and Cons
    • "My impression of OneLogin providing a seamless end-user experience for signing in and authenticating is positive because I never had any issues or glitches."
    • "The areas that do have room for improvement include a learning curve."

    What is our primary use case?

    OneLogin by One Identity serves the purpose of SSO, which we used in partnership with Kaseya. I forgot the original name of the program, but we used it because it stored all of our devices and client information. This allowed us to avoid having anyone share passwords.

    I used SmartFactor Authentication to adjust the flow in real time depending on the risk score associated with login attempts. My phone functioned almost as a key. I appreciated the ability to get access codes, which was particularly useful when I was away from my computer and needed to access the system through the client portal using codes generated specifically for me.

    The integration of phishing-resistant device trust makes the authentication processes stronger and safer because of the complexity it uses. It relies solely on your data, which makes it harder for someone to hack into because it used multiple layers of authentication through one portal.

    With the SSO feature, it was easy to integrate with third-party authentication providers.

    What is most valuable?

    The best features of OneLogin include the ability to save passwords so I could have access to them, and it would create complicated passwords for me. This saved me from having to remember a lot of passwords and gave me a safe place to store them. It made logging into whatever system I needed easy, and I could retrieve data quickly while keeping the flow of my process moving.

    It simplifies a lot because even though we were an MSP, we had one primary directory that we used, but we also used a secondary directory. Google was used primarily for single sign-ins to our email accounts, but we also had Microsoft sign-ins. Using OneLogin simplified that completely. We did not have to worry about trying to use different passwords or usernames to get into accounts on either directory. We could just sign in and have access to everything.

    What needs improvement?

    OneLogin already has flexibility and can be customized to whatever the user wants, so I am not entirely certain how to address areas for improvement in that regard.

    The areas that do have room for improvement include a learning curve. I did not have any issues learning the software myself. Frequent training updates on product releases would be beneficial. This could include self-paced or scheduled options for learning about new features instead of having to figure them out independently.

    For how long have I used the solution?

    I have used OneLogin by One Identity for two years at my previous employer.

    What do I think about the stability of the solution?

    Regarding stability, I would not say there are downtime, bugs, or glitches. I did not have any of my clients report any issues.

    What do I think about the scalability of the solution?

    OneLogin is absolutely a scalable solution.

    How are customer service and support?

    I would rate the vendor support that One Identity provides a ten out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The deployment of OneLogin is extremely easy. Once you send it to the machine and give the user their credentials to sign up and set everything up, they are ready to go.

    What about the implementation team?

    Our relationship with the vendor was that we were an MSP.

    What's my experience with pricing, setup cost, and licensing?

    With OneLogin, I am not aware of the pricing because I was not exposed to that information. Even for the clients that we recommended it to, they received a discounted price based on how many users they were signing up. I could not give an honest answer regarding the setup costs.

    Which other solutions did I evaluate?

    In comparison with other solutions or vendors on the market, OneLogin is one of my favorite ones. With me, it ranks right up there with Microsoft and Google because many companies are using them to streamline their device logins and use them as a one-stop shop for single sign-on for everything.

    What other advice do I have?

    My impression of OneLogin providing a seamless end-user experience for signing in and authenticating is positive because I never had any issues or glitches. Even when we were learning how to use the software, it was straightforward and extremely simple. Programming it for clients was the same. OneLogin was one of the SSOs that I would recommend because it was the easiest to use.

    Deployment would take, on average, hours depending upon how many we were deploying to. However, it was typically hours at most, depending upon other software because we would just put it in our software stack, and when deploying the software out to the computers to set up, it would just be part of that package.

    We had a team of two hundred specialists working with OneLogin.

    Our clients varied in size, with many of them having employees between two hundred fifty to five hundred, and then some on the smaller side with a team of fifty.

    OneLogin does require some maintenance, including updates, upkeeping, and patching to ensure there are no glitches since people are constantly trying to find ways to get in or duplicate access. We did constantly monitor, patch, and update as part of our routine for our clients so they would not have to worry about it.

    It is easy to maintain OneLogin. We never had any issues where patches or other updates did not take or caused more issues for the client.

    We have not fully used the adaptive login flows with Vigilance AI, as I think some clients were not comfortable using that feature. We are testing it and pushing for them to do it, but we have not gotten them to do it as of yet. They still prefer to rely on the tried and true method.

    We do not have HR-driven identity management with OneLogin. The HR team is separate, so I am not quite sure what software they use for that purpose.

    My advice for others looking to implement OneLogin is that I would definitely recommend it, especially if they are looking for a simplified way of integrating and creating a single sign-on. I give this solution an overall rating of ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
    Last updated: Jan 14, 2026
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    reviewer2856057 - PeerSpot reviewer
    Software Engineer
    Real User
    Top 20
    Jun 13, 2026
    Centralized identity workflows have simplified onboarding and secured temporary admin access
    Pros and Cons
    • "I feel that switching to OneLogin is a good move for us in terms of centralized access and identity management, and since we have transitioned to OneLogin, it has greatly reduced our manual work and offloaded much of our IT tasks."
    • "OneLogin can be improved by making the initial setup and configuration process simpler, especially for teams like mine that are new to identity and access management."

    What is our primary use case?

    My main use case for OneLogin is for identity management.

    OneLogin helps me manage employees across apps, databases, clouds, and other platforms. For example, when someone joins or changes teams or leaves, access is created, changed, and removed properly. It also helps secure admin root access to accounts.

    For a more practical example regarding my main use case, suppose a developer needs temporary admin access to a production server. Instead of giving them a permanent password, OneLogin can help me approve the request, grant them access for a limited time, record the session activity, and remove them afterwards.

    A couple of features that I like about OneLogin is firstly the centralized access management that helps manage my users, groups, and permissions from one place instead of handling everything from multiple locations. Secondly, there is automation for onboarding and offboarding that specifically comes in handy when employees join, change teams, or leave. Access can be provisioned or removed with workflows instead of manual IT steps. Lastly, the self-service password reset is beneficial since OneLogin allows us to reset forgotten passwords or unlock accounts ourselves, greatly reducing the help desk workload.

    What is most valuable?

    OneLogin has positively impacted my organization by greatly reducing the manual workload for identity management. It has also made onboarding and offboarding feel more structured, faster, and less dependent on manual IT work. Now, new users can get the right access based on their role.

    The ability to provide a seamless end-user experience for signing in and authenticating to needed applications is very important because it improves both security and user productivity. Employees can access tools they need through a single consistent login experience instead of remembering multiple passwords or going through different login flows for each application.

    What needs improvement?

    OneLogin can be improved by making the initial setup and configuration process simpler, especially for teams like mine that are new to identity and access management. Some workflows and policy integrations felt complex during setup. Better guided onboarding, clear documentation, and more in-product demonstrations would help admins get started faster.

    Some points I want to mention regarding needed improvements include a faster and simpler setup for SSO and MFA policies, a better UI for admins, more helpful error messages during integration setups, and stronger reporting and audit dashboards.

    The AI capability needs to be easier for admins and teams to use and to make governance and security easier to understand and act on. The output must be reliable and explainable, accessible to both technical and non-technical admins. Since access decisions are sensitive, AI should provide recommendations and risk signals, but final decisions should take place after thorough review.

    For how long have I used the solution?

    I have been working in my current field for over two years now.

    What do I think about the stability of the solution?

    OneLogin is stable as far as my experience goes.

    What do I think about the scalability of the solution?

    From a pricing perspective, OneLogin is really scalable since the pricing depends on the number of users and is per seat. Adding or removing a user is not much of a hassle for us, and there is no one-time fee up front that we have to pay.

    How are customer service and support?

    We required some help while onboarding to OneLogin, and the customer support was greatly helpful.

    I would rate the customer support a nine out of ten.

    Which solution did I use previously and why did I switch?

    After switching to OneLogin, I noticed a return on investment. Previously, we primarily used a manual centralized identity management approach, which worked for a while. However, as our organization kept growing, managing SSO, MFA, and user provisioning became harder. We needed a more centralized and scalable solution for authentication and access management.

    We evaluated several options before choosing OneLogin, including Okta, Microsoft Entra ID and Azure AD, and JumpCloud. We chose OneLogin because it offered a strong balance of SSO and MFA, directory integrations, user provisioning, and centralized access management at a practical cost.

    How was the initial setup?

    My advice for others looking into using OneLogin is to plan for immediate implementation properly before rollout. It is best to start by identifying the most important applications, user groups, MFA requirements, and directory integrations. A phased rollout works better in our case than trying to move everything at once.

    What was our ROI?

    Previously, the process required multiple manual steps and follow-ups with the IT and admin team. With OneLogin, role-based access and approval workflows have made the process more structured, reducing our onboarding time from weeks down to days.

    After switching to OneLogin, I noticed a return on investment. Previously, we primarily used a manual centralized identity management approach, which worked for a while. However, as our organization kept growing, managing SSO, MFA, and user provisioning became harder. We needed a more centralized and scalable solution for authentication and access management.

    What's my experience with pricing, setup cost, and licensing?

    Regarding my experience with pricing, setup costs, and licensing, the pricing and licensing are generally based on a per-user subscription model, which makes it easier for us to scale as the organization grows. The cost depends on the plan and number of users. Feature requirements such as SSO, MFA, and advanced directory integrations are all included or mostly add-ons that can be managed easily.

    What other advice do I have?

    The AI capabilities that OneLogin offers can be useful in identity and governance. It can provide strong value in governance security by detecting risky access and unusual login behavior, finding patterns in data for large organizations. Additionally, it can prioritize access reviews and suggest least privileged improvements. However, AI decisions should be explainable and reviewed by admins, especially for sensitive security actions.

    I feel that switching to OneLogin is a good move for us in terms of centralized access and identity management, and since we have transitioned to OneLogin, it has greatly reduced our manual work and offloaded much of our IT tasks. I would rate this product an eight out of ten overall.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Google
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jun 13, 2026
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    Aman Khandelwal - PeerSpot reviewer
    IT Manager at Flash.co
    Real User
    Top 5
    May 17, 2026
    Single sign-on has simplified secure access and reduces password resets across our apps
    Pros and Cons
    • "OneLogin has impacted my organization positively by reducing costs as well as increasing efficiency."
    • "OneLogin needs to improve as sometimes there are glitches in the software."

    What is our primary use case?

    OneLogin is used for secure login and helps manage the difficulties faced while logging in by providing a better solution for one-click login. It is most efficient with single sign-on functionality.

    OneLogin is used to sign in on different apps and platforms without requiring password entry repeatedly. Single sign-on functionality allows integration with Salesforce and other third-party applications, making OneLogin very efficient and secure.

    The main use case is single sign-on and security for login credentials.

    What is most valuable?

    OneLogin offers flexibility and easy-to-use functionality with straightforward features.

    Password vaulting and one-click termination to provide authorized access from government accounts are features that make OneLogin easy to use for my team. These features make it easy to use for my teammates as well.

    Strong authentication is a quite underrated but very beneficial feature, as it provides very strong authentication whenever signing in on any website, which improves security. This is one robust feature of OneLogin.

    OneLogin has impacted my organization positively by being simpler to use than other alternatives.

    OneLogin has impacted my organization positively by reducing costs as well as increasing efficiency.

    Fewer password reset requests is one measurable result that has happened after starting to use OneLogin, with significantly fewer password reset requests occurring.

    Enforcing multi-factor authentication at the desktop level has positively impacted my organization.

    What needs improvement?

    OneLogin needs to improve as sometimes there are glitches in the software. When integrated with Salesforce, sometimes glitches and errors occur when trying to login through OneLogin. Compatibility with third-party software needs to be improved, and customer care needs to be more efficient and responsive.

    The two major pain points are customer support needing improvement and the integration with third-party software needing to be more flexible.

    For how long have I used the solution?

    I have been using OneLogin for the last one year.

    What other advice do I have?

    OneLogin was deployed using public cloud with AWS as the cloud provider.

    OneLogin was purchased through AWS Marketplace.

    The user identity synchronization across directories functionality is very good, as user identity is mapped across different third-party software, increasing workflow and making it more manageable and fluid.

    The seamless end-user experience for signing in and authenticating is very good when logging in using OneLogin, providing a seamless experience and quite good user experience.

    Vigilance AI has not been used yet, but my organization is working on it and will surely implement it in the coming few months.

    I am not very familiar with the HR functions, so I do not have any knowledge about these features.

    My overall review rating for OneLogin is 9 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 17, 2026
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    Abhay Pillai - PeerSpot reviewer
    Technical Head at Netrion intelligence Pvt Ltd
    Real User
    Top 5Leaderboard
    Apr 24, 2026
    Centralized access has simplified banking workflows and now improves HR and IT efficiency
    Pros and Cons
    • "Since implementing OneLogin, the HR and IT teams save a significant amount of time, completing projects in one day that used to take one to two days."
    • "Regarding OneLogin's improvement, I would suggest making the interface more user-friendly and enhancing security features through implementing DLP."

    What is our primary use case?

    In the banking sector, we face issues from the different products used, so after trying OneLogin, the customer is very satisfied with the support and how things are working with them; it is easy to use with a user-friendly interface.

    In banking sector projects, I see good features in OneLogin, such as deploying with firewalls and Cisco switches, which our previous product could not do, making this a significant advantage.

    OneLogin is deployed in my organization using a public cloud only, AWS.

    What is most valuable?

    OneLogin creates an easy environment for me where I do not have to remember each and every user's password all the time, as we can use a single password for multiple applications and it syncs with AD.

    OneLogin's best features, in my experience, include its ability to sync up with multiple products such as firewalls, switches, and servers, enhancing password security.

    After implementing OneLogin, my daily workflow improves since I no longer need to save passwords in Excel; OneLogin provides mail with usernames and passwords automatically.

    OneLogin positively impacts my organization, making the work of HR and IT teams much easier by streamlining user data management and authentication methods.

    Since implementing OneLogin, the HR and IT teams save a significant amount of time, completing projects in one day that used to take one to two days.

    What needs improvement?

    Regarding OneLogin's improvement, I would suggest making the interface more user-friendly and enhancing security features through implementing DLP.

    Regarding needed improvements for OneLogin, I believe adding product details for sync capabilities with third-party products would allow for easier pitching to customers.

    For how long have I used the solution?

    I have been using OneLogin for the past one to two years.

    What do I think about the stability of the solution?

    In my experience, OneLogin is stable.

    What do I think about the scalability of the solution?

    The scalability of OneLogin is very good.

    How are customer service and support?

    My experience with customer support has been very good.

    I would rate customer support a nine.

    Which solution did I use previously and why did I switch?

    I previously used a cross-identity management solution for authentication, but switched to OneLogin due to many glitches and delays in the former solution.

    How was the initial setup?

    The integration of phishing-resistant device trust enhances our authentication processes with a two-layer security factor via WAF and OneLogin.

    The user experience for signing in and authenticating with OneLogin is very useful, as users can easily access what they need without facing issues.

    The user identity synchronization across directories in OneLogin takes a bit of time initially, but once synchronized, it works amazingly.

    What about the implementation team?

    We have a business relationship with this vendor as we are a reseller.

    What was our ROI?

    There has been a return on investment since implementing OneLogin, particularly in saved time and reduced stress for IT staff, especially those working remotely.

    What's my experience with pricing, setup cost, and licensing?

    The pricing, setup cost, and licensing for OneLogin are high, requiring more technically knowledgeable persons for implementation.

    Which other solutions did I evaluate?

    I evaluated other options such as Cisco ISE and Zscaler before choosing OneLogin, running demos with these two products.

    What other advice do I have?

    I rate OneLogin a nine on a scale of one to ten.

    I give it a nine because a few improvements are still needed, but I appreciate the features OneLogin provides.

    For those considering OneLogin, I recommend it for banking and BFSI sectors or small businesses facing issues, as it offers features that competitors such as Zscaler and Cisco ISE do not support.

    I believe providing on-premises boxes for trial purposes would be helpful for small businesses to test the product.

    SmartFactor Authentication impresses me with its ability to balance security and usability effectively.

    I have assessed SmartFactor Authentication and found it advantageous.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    Last updated: Apr 24, 2026
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    Arkajit Das - PeerSpot reviewer
    CTO at Fraoula
    Real User
    Top 5Leaderboard
    Apr 20, 2026
    Centralized access has improved security workflows and still needs better visibility and UX
    Pros and Cons
    • "Implementing MFA and role-based access control has significantly reduced the risk of unauthorized access, especially with sensitive health records or FinTech data."
    • "There are a couple of areas for improvement in OneLogin. While it is strong overall, the key areas that could be worked on include the ease of configuration for advanced workflows, as setting up complex role-based policies or integration across different systems in the HealthTech market requires considerable technical effort."

    What is our primary use case?

    Our main use case for OneLogin is managing secure and centralized access across our HealthTech and FinTech platforms, primarily in real-life scenarios when team members need access to tools like the patient management system, financial dashboard, or different admin panels. OneLogin allows us to help them log in and securely access everything they need, and it also helps us enforce role-based security access controls, ensuring sensitive data points are protected.

    OneLogin helps us manage role-based security controls by allowing us to define and enforce different access policies based on various user roles, scopes, and attributes, with a primary focus on security. In practice, we generally map users, such as clinicians and support staff or the finance team, to specific roles, with a focus on the HealthTech workflow. For example, whenever a clinician needs to access patient records at the treatment tool, the finance team should not have access to that data, while the finance team would have access to financial data. These are straightforward scenarios, and OneLogin also supports automated user provisioning and de-provisioning, which is really helpful. Whenever a user role changes or they leave the organization, their access is updated or revoked instantly, depending on the workflow.

    What is most valuable?

    The primary feature that we value about OneLogin is the security access control, and apart from that, there are many management features. First is Single Sign-On, or SSO, which allows users to access multiple platforms and applications with a single login. Then there is MFA, including risk detection, where the smart factor for risk-based authentication is very helpful for us. User provisioning and lifecycle management are also crucial, as they automate the onboarding and offboarding process, creating, updating, and removing access based on role changes. This reduces manual errors and ensures compliance, particularly in regulated environments like healthcare.

    OneLogin has positively impacted our organization by improving security efficiency and access control. Implementing MFA and role-based access control has significantly reduced the risk of unauthorized access, especially with sensitive health records or FinTech data. We have seen improvements in our user lifecycle management; for example, onboarding and offboarding are much faster and more consistent. The system provides visibility and control, allowing us to manage access effectively and stay compliant with internal policies.

    What needs improvement?

    There are a couple of areas for improvement in OneLogin. While it is strong overall, the key areas that could be worked on include the ease of configuration for advanced workflows, as setting up complex role-based policies or integration across different systems in the HealthTech market requires considerable technical effort. A more intuitive setup process or guided configuration would be beneficial.

    Visibility is another area that could improve, as determining where problems lie with OneLogin is not always straightforward. Additional logs, clearer error messaging, and better debugging tools would help. Additionally, UI and UX could be streamlined. The integration flexibility with niche platforms can also be improved, but the three key areas I have mentioned are focusing on visibility during troubleshooting and making debugging easier.

    For how long have I used the solution?

    I have been using OneLogin for almost four years.

    What do I think about the scalability of the solution?

    OneLogin is a highly scalable system.

    How are customer service and support?

    Customer support is pretty good.

    Which solution did I use previously and why did I switch?

    Before OneLogin, we relied on Microsoft Active Directory, managing multiple credentials across systems. We also evaluated Okta but ultimately chose OneLogin for the balance of features, ease of deployment, and competitive cost, allowing us to centralize identity management and automate workflows effectively. I previously used Microsoft Active Directory and evaluated Okta, but chose OneLogin for centralized identity management, which supports faster processing for user onboarding, offboarding, and role provisioning.

    What was our ROI?

    When analyzing our investment return, there is a clear return regarding measurable time savings and reduced operational overhead, despite any concerns about cost. The comparison of previous manual tasks, which used to take one to two hours, is now reduced to ten to fifteen minutes. From a security standpoint, ROI is also significant, as security breaches cost companies billions each year.

    Which other solutions did I evaluate?

    My advice for those looking into OneLogin is to research other options like Okta or Microsoft Entra. Make use of features like SSO, MFA, and SmartFactor, but configure them thoughtfully to balance security and user experience. It is crucial to plan your identity architecture carefully to avoid disruption during rollout or operation. Invest the time upfront in planning, as this will be very beneficial.

    What other advice do I have?

    I would rate customer support a seven out of ten, which I think is pretty good. My overall review rating for OneLogin is seven out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Apr 20, 2026
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    Rushikesh Waman - PeerSpot reviewer
    IT Engineer at ACC
    Real User
    Top 20
    Jan 9, 2026
    Centralized access has simplified user logins and has improved cross-application authentication
    Pros and Cons
    • "My impressions of the Identity Synchronization across directories functionality in OneLogin is that it is seamless and syncs every identity seamlessly."
    • "The areas for improvement in OneLogin include better analytics since we do not have very end-to-end visualization of user access logs."

    What is our primary use case?

    OneLogin is used for signing protocol, signing applications, and single sign-on for multiple users across Office 365, Salesforce, and some AWS users.

    What is most valuable?

    The best feature of OneLogin is that it is easy to integrate. We found that it integrated seamlessly with our Office 365 and Salesforce, making it the best feature.

    Beyond integration, we receive monitoring, but I feel that integration is significantly better than other identity tools when compared to Okta and Azure AD.

    My impression of OneLogin is that it is smooth when providing a seamless user experience for signing in and authenticating applications. We do not have to use multiple user IDs and passwords, as we have created one set of users, making it very smooth and efficient to manage user privileges.

    My impressions of the Identity Synchronization across directories functionality in OneLogin is that it is seamless and syncs every identity seamlessly.

    What needs improvement?

    The areas for improvement in OneLogin include better analytics since we do not have very end-to-end visualization of user access logs. Additionally, policy customization needs improvement as we cannot assign specific policies to specific customers. The admin dashboard is cleaner but can be improved, and from my point of view, it is not as user-friendly compared to others such as Okta and Azure AD.

    In my comparison of OneLogin with other solutions and vendors, I state that it provides us smooth integration, as it integrates easily, but it lacks deeper end-to-end analytics and broader integration support, which Okta previously provided. Okta also offers deeper analytics and its admin dashboard is cleaner, but the user-friendliness and integration are smoother with OneLogin.

    I do not rate it a ten because from the policy perspective, there needs to be improvement. We cannot give fine-grained access to users, and the policy is not mature enough.

    For how long have I used the solution?

    We have recently moved from Okta to OneLogin by One Identity approximately eight to nine months ago.

    What do I think about the stability of the solution?

    I give OneLogin a stability rating of eight point five.

    What do I think about the scalability of the solution?

    I rate scalability for OneLogin as a ten.

    How are customer service and support?

    For support, I give it a ten because we have not had to initiate any support beyond the initial integration. Once again, I rate support a ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    The advantages of customer identity and access management in OneLogin for external clients include cutting costs since we were using Okta before, along with providing a seamless user experience. When deploying Okta, we faced multiple issues with logging and user synchronization as users did not sync to multiple identities.

    How was the initial setup?

    OneLogin is easy to maintain, and since it has not been that long since it was deployed, approximately nine months, we have not had to perform any maintenance on OneLogin.

    What about the implementation team?

    We are the customers of OneLogin, and we have integrated this product.

    What was our ROI?

    When considering the pricing of OneLogin, I find it to be cost-efficient, especially when comparing it heavily with Okta, which is much more expensive.

    What's my experience with pricing, setup cost, and licensing?

    OneLogin was purchased through a direct purchase via the marketplace, rather than through the AWS Marketplace.

    What other advice do I have?

    OneLogin has not had Vigilance AI or adaptive login flows enabled because of compliance audits. I do not have complete knowledge of HR's role in managing employee identities. As a technical engineer, I have deployed and maintained the solution, but regarding HR, I do not have the complete picture of how they integrate since it is a separate HR team.

    My advice to others looking into OneLogin is that if they want a solution that can easily integrate with their current infrastructure, then I would advise them to consider OneLogin because it integrates easily with multiple solutions and logins. My overall review rating for OneLogin is nine out of ten.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    Last updated: Jan 9, 2026
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    Vishal Koovaparambil - PeerSpot reviewer
    Senior Cyber Security Analyst at DigitalTrack Solutions Pvt Ltd
    Real User
    Top 5Leaderboard
    Jun 3, 2026
    Automated access management has reduced onboarding delays and simplified daily user operations
    Pros and Cons
    • "We have observed approximately 45 to 50% fewer password-related support tickets, faster user onboarding by nearly 60%, and reduced errors."
    • "The initial setup could be more simplified; apart from this, everything is perfect and a very smooth solution."

    What is our primary use case?

    OneLogin provides secure and simple access to business applications while maintaining centralized control over user identity and authentication policies.

    When employees join our company, their application access is provided through OneLogin based on their roles and responsibilities, which depends on the department. This allows new joiners to start working immediately without waiting for manual access requests.

    How has it helped my organization?

    OneLogin has provided strong access security for our organization, and day-to-day operations are more efficient for both users and administrators.

    We have observed approximately 45 to 50% fewer password-related support tickets, faster user onboarding by nearly 60%, and reduced errors.

    What is most valuable?

    The most valuable features of OneLogin are unified application access, multifactor authentication, and automated user provisioning.

    Automated user provisioning has had the most significant impact for my team. Before OneLogin, creating and removing access across multiple systems required several manual steps. Today, most processes happen automatically, which reduces delays and the risk of human errors.

    What needs improvement?

    The initial setup could be more simplified; apart from this, everything is perfect and a very smooth solution.

    For how long have I used the solution?

    I have been working in my current field for more than two years.

    What do I think about the stability of the solution?

    OneLogin is a stable solution.

    What do I think about the scalability of the solution?

    OneLogin has excellent scalability, making it a scalable solution.

    How are customer service and support?

    Our experience with the customer support team for OneLogin has been positive, as cases are generally handled professionally and the technical resources are knowledgeable.

    I would rate the customer support for OneLogin eight out of 10.

    Which solution did I use previously and why did I switch?

    We have not switched from a different solution; we have been using OneLogin from day one.

    How was the initial setup?

    The initial setup could be more simplified; apart from this, everything is perfect and a very smooth solution.

    What was our ROI?

    We are receiving a positive return on investment with OneLogin since we have seen a reduced amount of time spent managing user accounts by 50% and shortened onboarding cycles, allowing us to save time and money.

    What's my experience with pricing, setup cost, and licensing?

    The pricing, setup cost, and licensing for OneLogin are handled by a different team.

    Which other solutions did I evaluate?

    We have not evaluated other options before choosing OneLogin.

    What other advice do I have?

    My advice for others looking into using OneLogin would be to spend time planning the identity and identity architecture before jumping into deployment and to define proper user roles. Using multifactor authentication from the beginning and automating provisioning will be helpful. I would rate this review nine out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Jun 3, 2026
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    Satyamkumar Prajapati - PeerSpot reviewer
    Technical Writer at Mphasis
    Real User
    Top 5Leaderboard
    May 12, 2026
    Centralized access has simplified daily logins and has improved secure user lifecycle management
    Pros and Cons
    • "OneLogin has positively impacted our organization by improving security, productivity, and access management efficiency, as employees can securely access multiple enterprise applications with a single authentication process, which reduces login friction and minimizes password-related issues."
    • "One challenge is that some advanced integration and configuration settings can become complex, especially in large enterprise environments with multiple applications and custom authentication requirements."

    What is our primary use case?

    My use case for OneLogin is centralized identity and access management, particularly for secure single sign-on and user authentication across enterprise applications.

    What is most valuable?

    In my experience, some of the best features OneLogin offers are Single Sign-On, SSO, Multi-Factor Authentication that is MFA, centralized identity management, and automated user provisioning.

    The feature that stands out the most for us is Single Sign-On, SSO. It has made a significant difference by simplifying access management for employees who use multiple enterprise applications daily. Before implementing SSO, users had to manage separate credentials for different systems, which often resulted in password-related issues, login delays, and increased support requests.

    One feature that became more valuable over time was the automated user provisioning and de-provisioning capability. Initially, I focused mainly on SSO for authentication improvements, but later I realized how automated lifecycle management could improve operational efficiency and security. It helps streamline onboarding based on user role and position changes.

    OneLogin has positively impacted our organization by improving security, productivity, and access management efficiency. Employees can securely access multiple enterprise applications with a single authentication process, which reduces login friction and minimizes password-related issues.

    What needs improvement?

    OneLogin is a strong identity and access management platform overall, but there are a few areas where it could be improved. One challenge is that some advanced integration and configuration settings can become complex, especially in large enterprise environments with multiple applications and custom authentication requirements.

    The administrative interface could also be improved further to make navigation, reporting, and policy management more intuitive for new users. While the platform is feature-rich, certain configuration and troubleshooting activities can take time to understand. Another area for improvement is reporting and analytics. More customizable dashboards for visibility into authentication trends, access activity, and security events could help administrators monitor its efficiency.

    For how long have I used the solution?

    I have been working with OneLogin for around two years.

    What do I think about the stability of the solution?

    OneLogin is stable.

    What do I think about the scalability of the solution?

    OneLogin is scalable with good uptime and reliable performance, especially for standard authentication and user access management activities. Its cloud-based architecture also helps support scalability and availability for distributed and hybrid work environments.

    How are customer service and support?

    Customer support is good.

    What was our ROI?

    I have seen a positive return on investment from using OneLogin, mainly through improved operational efficiency, reduced support overhead, and strong centralized access management. I also saw time savings through automated user provisioning and de-provisioning workflows. New employees get access faster because access permissions are assigned automatically.

    What other advice do I have?

    My advice to organizations considering OneLogin would be to spend time planning their identity management architecture, application integration, and access policies before deployment. I would also recommend involving security, infrastructure, and application teams early in the implementation process, especially in enterprise environments with multi-cloud applications. I would rate this product an 8 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 12, 2026
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    Buyer's Guide
    Download our free OneLogin Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2026
    Buyer's Guide
    Download our free OneLogin Report and get advice and tips from experienced pros sharing their opinions.