OneLogin Reviews

I did not use OneLogin in a customer phase. My company wanted me to learn about it because I recently joined the company. I used it for about one month for training. I took the trainings with some trainers from OneLogin and then applied the total course of OneLogin and received certification. I have not used it in a customer phase yet. It depends on the project I am assigned to, but until now I have not used it in a real-life scenario.

The most valuable thing about OneLogin is the user interface. It is very simple and very clear for users to understand, and not only technical persons can work with it. Non-technical persons can also use it because the user interface is very simple and we did not have to write a lot of lines of code while making any configurations. It is one of my favorite SSO tools that I trained on. I have used other SSO tools as well, but OneLogin is one of my favorite tools I trained with.

From what I studied, I did not face any issues with OneLogin. However, if there were multiple documentations about the technical points and what each tab on the GUI is used for, it would be very helpful for others who want to learn, because I did not find a lot of resources about it on the internet. I used the admin essential document and tried to learn from the videos which were in the course itself. The course was very good, but I need more information and more documented parts because the course is not available for all users to learn from. Users just need to be assigned to the course before they are able to access the content. Many of my colleagues at work, when they learned that I took the certification for using OneLogin, want to learn but they were not assigned to the course itself to learn from. If there were any available documentation related to the product, I think it would be a very useful resource.

If there were some pictures from the GUI in the documentation part to illustrate where things are and what they are in the GUI, it would be helpful. The steps are in the documentation, but if we support the steps with pictures from the GUI, it will be more interactive for users.

I used OneLogin for about one month for training.

I did not face any stability issues while trying to log in to OneLogin.

OneLogin is a good scalable solution and there are no problems with it while using it.

I tried to use another tool in SSO and used one of them in my real project. I took training about both of them at the same time. However, I found that OneLogin's user interface is simpler than the other one. Although the admin essentials document does not have all the information about OneLogin, it was very useful for me and it has the steps for doing the technical parts. The steps were very clear and it has steps for every point in OneLogin when you want to make something. If you continue the documentation for all the product well, I think it will be perfect. The other tool's documentation was very difficult and very confusing for me. I preferred the OneLogin documentation.

OneLogin is easier than other tools. For me it was very easy. When I took the headlines from the instructor, then I returned to the documentation and watched the videos. It was very easy for me. I took the certification in less than one month because I had other jobs to do while studying.

I joined the technical discussions and worked on the technical part only. I did not join in the business discussion or go into the licensing and other details.

I would give OneLogin a rating of nine out of ten.

My main use case for OneLogin is managing all admin tasks related to OneLogin, which includes SSO integration, mapping, and role creations.

A specific example of an SSO integration is the SSO integration with the SAML or OIDC protocol with third-party and internal applications.

I handle the mapping feature, which is helpful for Google Groups data syncing via mapping to OneLogin role. We manage it ourselves, allowing us to bulk upload and bulk remove users in the Google Group, including roles and access review and user reconciliation processes.

The best feature of OneLogin is the mapping feature, which stands out as the most beneficial. The mapping works better in OneLogin, allowing me to sync users from Google Group to OneLogin role, which is crucial for role access for end users and new service requests.

Regarding security purposes, OneLogin's syncing process is sometimes effective, helping with MFA for end users, allowing them to authenticate against the security policy we have set up in the console. OneLogin Protect application aids our end users with valid authentication and authorization processes, which is the best feature.

We have the option to set up MFA for the applications, allowing us to manage end user access, and different types of MFA are already set up. OneLogin provides SmartFactor Authentication, known as OneLogin Protect, allowing users to enable notifications and log in to the portal after entering their password without needing to enter a one-time OTP that resets every thirty minutes, thus enhancing the user experience.

The integration of phishing-resistant device trust impacts our authentication processes positively regarding security questions and passwords integrated with OneLogin.

OneLogin should improve directory sync and the group option, as they can bring role-based access control management within groups. Currently, OneLogin only offers groups for security purposes or policies, and adding this feature would position them better against competitors.

OneLogin should improve their support timing and overall support services.

I rate OneLogin a seven because it is good overall, though some features are lacking, notably support, which is often inadequate. When we require immediate assistance, they are not responsive, causing production delays. They should also enhance their role-based access control with groups and improve their directory sync process.

I have been using OneLogin for three to three and a half years.

OneLogin is approximately seventy percent stable.

OneLogin is scalable and remains stable whether we have large or small applications.

Customer support is very poor.

My previous solution usage depends on the device count. If we have seventy percent Mac systems, I would choose Jamf. If we have fifty percent Windows systems along with others, I would suggest Microsoft Entra or Okta based on the device distribution.

I have not seen a return on investment with OneLogin.

As compared to other products, OneLogin is quite costly. I would not suggest it, as for the same price point, we could opt for Entra ID. If we compare features with other products such as Entra ID and Okta, they provide better products and support.

We evaluated options such as Jamf and focused primarily on Jamf rather than Okta.

My advice for others considering OneLogin is that it depends on the device type and number in the company. For seventy percent Mac systems, I would prefer Jamf, and for a fifty-fifty mix of Mac and Windows systems, Microsoft Entra or Okta would be better.

Regarding additional thoughts on OneLogin, I would reiterate the need for improvements in support and the introduction of RBAC features in the product.

I have provided a review rating of seven for OneLogin.

OneLogin is primarily used to manage user access. OneLogin has been integrated with SSO and MFA for cloud tools and internal tools, which has made login simple and secure.

The easy single sign-on with OneLogin for many applications is beneficial, and the MFA option provides good security while working well with cloud services such as GCP and AWS.

The best features OneLogin offers include a strong MFA option for security and excellent compatibility with all cloud services. OneLogin integrates with all tools, which helps manage access to different environments easily, especially in cloud and DevOps work.

The MFA option in OneLogin stands out because the features currently in use are very useful, integrating with all internal applications and other third-party applications and adding strong security with options such as push notification and OTP authentication app. The setup was simple for users and helps protect cloud accounts from unauthorized access.

OneLogin has positively impacted the organization mainly by saving time for the IT team. Previously, password reset issues were a challenge, but now everything is enabled through MFA and single sign-on with all applications, which saves considerable time and enhances security.

OneLogin could be improved with simpler user management features, though the current interface is relatively straightforward to use.

OneLogin has been in use for two years.

Overall, there is satisfaction with OneLogin, and based on the current experience with the product, it would be recommended to other users.

My main use case for OneLogin is for security enhancement and account management. I use OneLogin mostly for security enhancement as well as users' account management, which includes the management of the client's accounts as well as team members' accounts.

The features I appreciate most about OneLogin involve the multi-factor authentication, which I consider one of the best features because it provides many options for increasing system and tool security. This helps us to see that our data and accounts are protected from threats, hackers, and unauthorized access. The MFA also helps us to add extra layers of security to the account.

The second feature I want to discuss is the integration feature; in this integration, many other features are exported from other tools and built into this single tool, which helps us to reduce manual effort and limit errors that could be caused by manual data exchange. All the information is gathered in a single place, and OneLogin has become a solution for all security purposes as well as the integration of other tools we use.

When we talk about security and usability, SmartFactor Authentication is a valuable tool because it helps in enhancing the tool's security. One of the valuable things I see is that it can detect errors and risks in authentication and provides advanced security for the tool, meaning that it can detect higher-risk logins and prevent unauthorized access. It also identifies non-compliant users and detects unsafe places, including anonymous IP addresses, which may be used by spies or phishers, providing strong security for the system.

OneLogin has positively impacted us in many different ways, particularly in terms of cost, as our costs have been reduced compared to what we have been spending.

OneLogin can be improved mostly by maintaining and upgrading it. Everything is running well currently, so I have not identified any required improvements at this time.

I believe the initial setup should be more straightforward. The initial setup should include all instructions in a tour video, so when someone is running it, they can watch and realize how things are done, not only regarding domain booking but also having posted videos daily about added features. This would make it easier for the person installing initially to know what should be done and what has been added. This would help anyone, regardless of their coding skills, to learn how to install it through video explanations.

I have been using OneLogin for one year.

I purchased OneLogin through the AWS Marketplace. I would rate this product nine out of ten.

OneLogin is our main identity and access management tool. We use Active Roles for user provisioning, which allows us to delegate the provisioning to other people. OneLogin manages user access permissions and includes creating mailboxes.

OneLogin's best features are the whole package, which includes the combination of the integration with Active Directory, user provisioning, and the graphical user interface. OneLogin has positively impacted our organization by saving us money because we automated a lot of things with One Identity.

OneLogin could be improved with more add-ins for integration with Entra ID and Exchange Online. I would appreciate more options to add to One Identity, such as Entra ID provisioning and Exchange Online mailboxes directly, and maybe integration with Graph.

I have been using OneLogin for about 10 years.

OneLogin seems stable to me. There are sometimes CPU usage peaks when certain scripts perform, but overall, it is stable.

I do not manage OneLogin's scalability, as another department handles this.

I have not had any experiences with customer support, but one of my colleagues did, and he was quite satisfied.

Positive

Before OneLogin, we did not have any other solution; there were just manual scripts.

I did not handle the pricing, setup cost, and licensing aspects, as they were managed by another department.

I think we evaluated other options before choosing OneLogin, but that was before my time.

OneLogin is nice and easy to use. I would rate OneLogin an eight out of ten because nothing is a ten for me; everything can be improved, and this is quite acceptable. More integration with other solutions, especially Entra ID, would contribute to a higher rating. Based on my experience, the user identity synchronization across directories functionality in OneLogin is acceptable. Regarding OneLogin providing a smooth experience for end users when they are signing in and accessing applications, end users are not really logging in through One Identity, but One Identity provides them all the necessary groups to log into their applications, so they do not notice anything. The experience is smooth. My advice to others looking into using OneLogin is to get skilled people who can work with OneLogin and who can script. My overall rating for OneLogin is eight out of ten.

My main use case for OneLogin is authentication. I use OneLogin for authentication in my organization specifically for single sign-on. My team accesses ServiceNow and home-built applications through OneLogin single sign-on.

The best features OneLogin offers include easy setup and good security. The easy setup was due to my ability to integrate with our Active Directory, which made the setup process smooth for me, and I noted the good security with its standout security feature.

OneLogin has positively impacted my organization by helping reduce issues and save time. It helped with the automation of our authentication, so it saved us from having to troubleshoot that.

OneLogin can be improved with more federation support.

I have been using OneLogin for one year.

OneLogin is stable.

OneLogin's scalability is very easy to scale.

The customer support is great. I would rate the customer support a 10.

Positive

I have seen a return on investment, with fewer employees needed.

My experience with pricing, setup cost, and licensing is that it's very easy and straightforward.

Before choosing OneLogin, I evaluated Okta.

The advice I would give to others looking into using OneLogin is to do a demo of it and try it out to make sure it will work for your organization. I would rate this review a 9.

My main use case for OneLogin at my organization is to access our SharePoint and other internal documents when it's prompting me to do a two-factor authentication.

One example is that earlier today I was trying to access the hub and in order to do so, I had to sign into my work email, which I did. OneLogin was able to step in and prompt me to do a further authentication through OneLogin app on my phone to grant me access to the hub.

I use the single sign-on feature and I use it every day.

One of the best features is how fast OneLogin prompts you to submit a number.

The speed of the prompt grants me the ability to access my internal resources faster, which then makes me be able to work quicker and more efficiently.

OneLogin has impacted our organization by making work efficient for people by granting them easy access and logins.

In terms of security, I have been able to have all my information on lockdown more.

It was so easy to integrate OneLogin single sign-on feature on my third-party authentication provider.

I was pretty impressed with OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications.

I think OneLogin works well the way it is.

I have been using OneLogin for the three months I have been employed at One Identity and it has been great.

OneLogin is stable.

OneLogin's scalability is very good.

OneLogin's customer support has been great. I would rate OneLogin's customer support a 10 out of 10.

Positive

I did not use a different solution before OneLogin.

I would encourage others looking into using OneLogin to explore the entirety of the app.

I give this product a rating of 10 out of 10.

We used single sign-on, multifactor authentication, lifecycle management, and connectors.

When we rolled it out, adoption was very quick. We migrated our email and other things to OneLogin, so adoption was very quick. The gateway became OneLogin, so if you wanted to get your email or anything else, you had to go through OneLogin to get it. It was quick and easy once we turned things on. Even the engineer who assisted us was very helpful. Once we turned it on, the users seamlessly started using OneLogin. They were redirected every time from others, and that ensured that there were no loopholes in what we were implementing.

We had a single pane of glass for access management across the organization, but the caveat is that for managing users provisioning and deprovisioning, apps have to support that feature. This single pane of glass was very important because we eliminated ghost accounts that were not being used. We had no idea about them. After implementing OneLogin, when a user left, the deletion used to happen everywhere, so the licensing cost and all those things came down. Audit logs came in one place, so we had all the control. That improved our visibility a lot.

The single pane of glass for access management enabled collaborative work between IT and Security. It simplified a lot of information for Security, and for IT, it simplified their setup process. For example, they would set up automatic provisions for emails, security training, etc. They would then just set up the user on OneLogin, and automatic provisioning would be done for them. When a user left, the user was removed automatically. That cleaned up things for us and improved processes.

OneLogin 100% helped to free up time for our IT team. The main work we did was setting up automatic provisioning. We reduced our time from five to ten minutes in creating a user to doing it in an instance. For example, creating a user and assigning it on OneLogin to a department, such as IT, automatically moved them to groups and email groups on Gmail. That was no longer manual. They were just writing out the information that was given, and in the backend, it got mapped correctly to what was needed. That saved time for us.

OneLogin enabled us to securely manage a growing user base or more applications with a smaller IT staff. After implementing OneLogin, we just had to work on one main platform. We did not fully need administrators for other systems.

We worked in a hybrid environment. Because OneLogin was available everywhere, it improved the user experience when working remotely. It was a secure way to get to applications. They went through the OneLogin system to get to their apps. However, when everything is under a single pane of glass, there is a risk. If one user gets breached, we have a problem there. For example, I am an administrator, and my account can be breached. The mitigation would be setting up MFA. We needed to put such checks and balances.

The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution. The single sign-on worked very well. Lifecycle management was a big feature for us because we just had to provision in one place for the supported apps and everything else that we needed. It worked well in our case.

One issue was related to the downtime. They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us. In those moments, people did not want to hear about a single pane of glass. We did try to solve it, but it caused issues. Their uptime is 97% or 98%, but most companies prefer 99.9% uptime.

We have had it for about a year.

It is very good when it is up. When it was down, they would give us notice, but sometimes, the platforms would not open, and sometimes the connections would not complete. When we clicked on a connector, it sometimes took a lot of time to get through to the network. Those issues were there.

We started with 500 users and went to 1,500 users with no changes needed. It worked out well in that sense. Our organization has only 1,500 people. It is not too big.

When we were deploying, we had a dedicated engineer, and I used to talk to that person directly. That was very helpful. Once we moved to ticketing, the support was a bit slower. When we had issues, we created a ticket, and there was a lot of back and forth. The times when there was no availability or there was downtime were not acceptable. Those are the main issues for us.

Neutral

We were not using any other solution.

In terms of the deployment model, it is not on-premises, but it connects to Active Directory. In our use case, we did not have Active Directory. Our setup was fully on the cloud. They connected it to our core systems. Our HRMS system and our email system were the main systems we wanted to connect OneLogin with.

The initial setup was very easy. With API keys, we could add the users with one click from the Gmail system. It was very simple for us to get that going. 

It took us a couple of weeks. OneLogin is good if there is a connector, but we did not get enough connectors from them. For example, we did not have a connector for our ERP. When we did not have a connector, we ended up building it because we were a software company. That delayed things for us.

We used OneLogin's implementation services. We had one person for its implementation.

In terms of maintenance, once we set it up, it was good to go. 

It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high. Also, it was communicated to them. We did not expect a jump of over 100%. That became an issue, and then we had to go through a lot of negotiations, but in the end, it was not feasible for us.

We tested Okta and JumpCloud. We found OneLogin to be the best because of pricing as well. 

In terms of features, OneLogin was pretty much the same as Okta. Okta was the leading one that we were looking at. One thing that we wanted in OneLogin, but it was there in JumpCloud, was device access. We wanted device access. We wanted to be able to log into machines through OneLogin.

To those evaluating this solution, I would advise making sure that what they need out of the box is there. For example, our ERP's connector was not there, so we lost a lot of time trying to get that done. We had to go back and forth with them.

OneLogin has a feature called mapping. If mappings go wrong, the application can destroy a lot of things. For example, if you have a mapping that allows you to delete users automatically, and you make any change to that, it can go and delete. It can delete users in the live environment, such as Gmail. Because it is automated, it automatically starts removing users. It happened to us because there was no test environment. We did get one, but such things caused a lot of issues.

Overall, I would rate OneLogin a seven out of ten.