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Abhijeet Chaskar - PeerSpot reviewer
Cybersecurity Analyst at DigitalTrack solution
Real User
Top 5Leaderboard
Apr 8, 2026
Single sign-on has streamlined secure access with adaptive multifactor for all applications
Pros and Cons
  • "OneLogin delivers a very good user experience with true single sign-on that minimizes authentication overhead and allows consistent access across applications."

    What is our primary use case?

    As an engineer, I primarily use OneLogin to implement single sign-on and manage authentication for different applications, which has significantly helped us connect Active Directory with cloud apps and control user access. This makes user management easier for both the IT team and end users.

    When a user logs in from the office network, they gain direct access to apps without additional steps. However, if the same user logs in from a new device, multifactor authentication is triggered, ensuring smooth access for employees.

    I use SmartFactor Authentication to adjust authentication flows in real-time based on the risk score associated with the login attempt. Each login attempt is evaluated in real-time based on several parameters including the user's real-time location, device trustworthiness, IP reputation, and behavior patterns. The risk score determines whether to allow the application, trigger MFA, or enforce strict verification.

    I use the adaptive login flow for Vigilance AI, which has greatly impacted our risk detection and control over authentication.

    What is most valuable?

    OneLogin provides a smooth single sign-on experience for users, along with SmartFactor improving security and usability while significantly reducing password-related support tickets.

    Automation is an additional valuable feature that helps us assign applications to users automatically, reducing manual work for the IT team and making onboarding much faster than previously experienced.

    The integration of phishing-resistant device trust offers a strong authentication process, significantly enhancing security by preventing phishing-based attacks. Post-adaptation, it makes authentication easier and faster for employee users compared to traditional multifactor authentication.

    Based on my hands-on experience with OneLogin, I do not see any features lacking and it provides a full feature set with no immediate need for improvement.

    What needs improvement?

    The one area for enhancement I can suggest is the initial setup, which requires considerable planning to execute the deployment. Otherwise, everything else is excellent and I do not see any improvement needed for OneLogin at this time.

    For how long have I used the solution?

    I have been using OneLogin for more than two years.

    Buyer's Guide
    OneLogin
    April 2026
    Learn what your peers think about OneLogin. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
    893,244 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    OneLogin is stable.

    What do I think about the scalability of the solution?

    OneLogin is outstanding in terms of scalability and I have not faced any challenges as it is highly scalable, especially for growing organizations and enterprise environments.

    How are customer service and support?

    The customer support team is strong and effective, assisting in troubleshooting challenges related to single sign-on setup, Active Directory sync-up, and multifactor authentication policies.

    Which solution did I use previously and why did I switch?

    I have been using OneLogin from day one and there was not a different solution prior to this.

    How was the initial setup?

    The initial setup requires considerable planning to execute the deployment. Automation helps us assign applications to users automatically, reducing manual work for the IT team and making onboarding much faster than previously experienced.

    What was our ROI?

    I have seen a return on investment with OneLogin in the past few years, evidenced by both time-saving and reduction in challenges.

    Which other solutions did I evaluate?

    I have not evaluated other options before choosing OneLogin.

    What other advice do I have?

    OneLogin is a very excellent solution and I highly recommend considering OneLogin for any environment, as it proves beneficial for single sign-on and multifactor authentication, controlling application access based on real-time user behavior. OneLogin delivers a very good user experience with true single sign-on that minimizes authentication overhead and allows consistent access across applications. I rate OneLogin 10 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Apr 8, 2026
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    Suraj Varma - PeerSpot reviewer
    Senior Network Security Engineer at DigitalTrack Solutions Pvt Ltd
    Real User
    Top 5Leaderboard
    Mar 30, 2026
    Centralized access has strengthened security and simplifies single sign-on with trusted devices
    Pros and Cons
    • "OneLogin offers a simplified solution that gives users a one-time login for multiple applications, which significantly improves user experience."

      What is our primary use case?

      OneLogin serves as our centralized identity and access management solution, enabling features such as single sign-on for multiple cloud and on-premises applications, multi-factor authentication, user provisioning, and integration with Active Directory so that our users are unified in an IAM solution with role-based access control.

      OneLogin enables our users and organization to enforce single sign-on so that no security breaches occur for our on-cloud or on-premises applications. It also enables our IT team to enforce MFA for enhanced security in our environment.

      OneLogin offers a simplified solution that gives users a one-time login for multiple applications, which significantly improves user experience. It also enforces secured MFA and provides centralized control to manage users and their access on the platform.

      What is most valuable?

      The feature I use most frequently is the unified, centralized control of users and their access across my different platform applications, which is invaluable in our environment. I also find the reporting functionality to be excellent.

      OneLogin has positively impacted our organization by improving our security compliance and providing security measures that ensure no data breaches occur in our organization.

      After deploying this solution, I measure improvements in security compliance by adhering to security guidelines and achieving simplified, user-friendly MFA and single sign-on features.

      OneLogin SmartFactor Authentication does an excellent job of balancing security with user experience by operating based on risk scoring, user location, device, and login behavior. All these metrics are collectively necessary for authentication.

      I have a positive impression of the user identity synchronization across directories functionality in OneLogin, as we have not encountered any issues with syncing. We have used LDAP for the integration with this solution, which supports excellent integration.

      The integration of phishing-resistant device trust in OneLogin has improved the security of our authentication process and ensures that only trusted or known devices can access applications, which reduces credential theft and phishing attacks.

      What needs improvement?

      While using this solution, I do not see any lack of features; it functions well for us. The initial setup could be simplified so that any engineer can implement it within the timeline.

      For how long have I used the solution?

      I have been using OneLogin for more than two years.

      What do I think about the stability of the solution?

      OneLogin is stable and functions well for us.

      What do I think about the scalability of the solution?

      OneLogin's scalability is good, and I have not encountered any scalability concerns.

      How are customer service and support?

      The customer support team is skilled in both technical expertise and reporting.

      How was the initial setup?

      The initial setup could be simplified so that any engineer can implement it within the timeline.

      What was our ROI?

      There is a good return on investment with OneLogin, as we have seen benefits such as a reduction in support tickets and password-related issues that consume significant time. The single sign-on implementation has led to a noticeable drop in these tickets, which is greatly beneficial.

      What other advice do I have?

      We purchased OneLogin through the AWS Marketplace.

      I would advise those considering OneLogin to start with a clear understanding of their applications and user access requirements. Identifying all these requirements can help them consider this solution as a game-changer, providing strong security with compliance, which can all be achieved with OneLogin. I rate this product a 9 out of 10.

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Mar 30, 2026
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      OneLogin
      April 2026
      Learn what your peers think about OneLogin. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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      HatemAly - PeerSpot reviewer
      Presales Manager at 1D Consulting
      Real User
      Top 5
      Dec 15, 2025
      Adaptive authentication has improved onboarding experiences but still needs broader deployment options
      Pros and Cons
      • "SmartFactor Authentication stands out for me because it supports no compromise."
      • "However, the downfall rests with the lack of an on-premises solution or cloud in some areas, which prevents OneLogin from accessing some significant markets. Additionally, the weakness of their CIAM module is a concern."

      What is our primary use case?

      I primarily used OneLogin for proof of concept to showcase potential customers its use cases. I tried almost all of the use cases that OneLogin supports, from integrating with directories and target systems to using SAML and providing entitlements. I demonstrated the onboarding cycle as a specific use case to a customer with OneLogin.

      What is most valuable?

      I use OneLogin's SmartFactor Authentication to adjust authentication flows in real time, and I assess SmartFactor Authentication as very good. It is one of the best tools they created.

      SmartFactor Authentication stands out for me because it supports no compromise. Usually, there is either a compromise of user experience for risk or a compromise of risk for user experience. With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher. So it is very good.

      My impression of the user identity synchronization across directories functionality in OneLogin is that it is very nice. It is very easy to implement and very easy to use. There is nothing bad about it. The synchronization runs smoothly.

      My impression of OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is that it is very nice.

      What needs improvement?

      The user experience is very nice, which is why I give OneLogin a rating of seven. It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast. However, the downfall rests with the lack of an on-premises solution or cloud in some areas, which prevents OneLogin from accessing some significant markets. Additionally, the weakness of their CIAM module is a concern.

      There are no other improvements I think are needed for OneLogin.

      For how long have I used the solution?

      I used OneLogin for around three years, but it was not continuous usage. I conducted several POCs with it.

      What do I think about the stability of the solution?

      My experience with OneLogin's stability has been positive.

      What do I think about the scalability of the solution?

      OneLogin's scalability is great in my experience.

      How are customer service and support?

      I do not have any comments about the customer support.

      How would you rate customer service and support?

      Which solution did I use previously and why did I switch?

      I did not switch to OneLogin from a different solution because I used OneLogin initially.

      What was our ROI?

      Unfortunately, I do not have any numbers right now regarding whether I have seen a return on investment with OneLogin or any relevant metrics such as time saved, cost reduction, or fewer support tickets.

      What's my experience with pricing, setup cost, and licensing?

      My experience with pricing, setup cost, and licensing for OneLogin was very nice.

      Which other solutions did I evaluate?

      Before choosing OneLogin, I evaluated other options such as PingFederate. It is very resourceful and very good, but the problem is that it is very complex. For very big enterprises, it is one of the best solutions. It has huge diversity in hosting and deployment options. You can deploy it on-premises, in the cloud, or through other methods. It can provide much stronger customization. However, it is much more difficult to onboard in the enterprise. For smaller enterprises that have standard requirements, OneLogin is much better. It is much more efficient and easier to use.

      What other advice do I have?

      I have used the adaptive login flows with Vigilance AI, and while I do not remember all of the details, I believe it was a very useful experience. I give OneLogin an overall rating of seven.

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller, Partner
      Last updated: Dec 15, 2025
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      Bhavesh Jha - PeerSpot reviewer
      Technical Support Executive at Digitaltrack
      Real User
      Top 5
      Apr 16, 2026
      Unified login has simplified daily access and reduced support tickets through risk-based policies
      Pros and Cons
      • "I have seen fewer support tickets after implementing OneLogin, which have been reduced by 60 to 70 percent compared to the previous method."

        What is our primary use case?

        In day-to-day operations, the main use case for OneLogin is to implement single sign-on and unified central authentication for my application. It connects directly to services like Active Directory and SaaS platforms, which helps manage user access from a single point.

        OneLogin allows users to authenticate once and access multiple systems using federation protocols such as SAML, which reduces credential management. Additionally, it employs policy-based authentication where authentication rules are defined based on conditions such as user role, device, and location to control how users log in, thereby improving security.

        What is most valuable?

        The best features OneLogin offers include SmartFactor Authentication, which is very useful because it adjusts security based on login risk and avoids forcing multifactor authentication for every login. This improves both usability and security.

        The authentication feature of OneLogin stands out compared to other solutions I have used because it is very user-friendly, balancing strong security with a smooth user experience.

        OneLogin has positively impacted my organization in multiple ways. It has simplified authentication and reduced password-related issues. Users can access multiple applications easily through single sign-on, and security has improved with multifactor authentication and defined policies.

        I have seen fewer support tickets after implementing OneLogin, which have been reduced by 60 to 70 percent compared to the previous method. The organization is also noticing a significant improvement in security with less effort, making this a very good example of time-saving for us.

        What needs improvement?

        OneLogin is working well for us currently. However, the initial custom integration could be simplified, as it is somewhat complex.

        For how long have I used the solution?

        I have been using OneLogin for more than four years.

        What do I think about the stability of the solution?

        OneLogin is stable.

        What do I think about the scalability of the solution?

        Scalability-wise, OneLogin is outstanding and really balances the requirements of the organization based on real-time needs.

        How are customer service and support?

        Customer support for OneLogin is very interactive, and they are good at their technical aspects, being able to resolve issues and guide us in technical matters.

        What was our ROI?

        I have seen a very good return on investment, such as money saved and time saved as a result of using OneLogin.

        What's my experience with pricing, setup cost, and licensing?

        My experience with pricing, setup costs, and licensing for OneLogin has been great with the vendor sales team.

        What other advice do I have?

        My advice for others looking into using OneLogin is to consider the login process, plan your identity strategy, and ensure proper integration before deployment. I would rate this review an 8 out of 10.

        Which deployment model are you using for this solution?

        Public Cloud

        If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

        Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
        Last updated: Apr 16, 2026
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        Dhanaji Mali - PeerSpot reviewer
        Technical Specialist at VDA Infosolutions Pvt. Ltd.
        Real User
        Top 5Leaderboard
        Apr 7, 2026
        Strong security has become seamless and saves time through automated user access management
        Pros and Cons
        • "OneLogin has really saved our IT team efforts and the management of the solution, and we are able to easily deploy or de-provision users or employees in our organization."

          What is our primary use case?

          Our primary use case for OneLogin is giving every employee secure, simple, seamless access to every application they need while giving IT complete central control over all that access.

          We are using OneLogin for multi-factor authentication, making security invisible. One of the things we are most proud of about OneLogin is deployment, how we made strong security fields almost invisible to employees. This is an example of operation, and we are able to seamlessly manage user data and user accounts.

          The best thing about OneLogin is that the integration was seamless and we have not faced any kind of challenge. It provides audit and compliance preparation, so we are able to meet our audits by gathering the logs from OneLogin. We are able to easily deploy or provision users in OneLogin.

          What is most valuable?

          The best features provided by OneLogin are its usability and the seamless integration with Active Directory, how the multi-factor authentication works, and automated provisioning and de-provisioning of users.

          OneLogin is really helpful in our organization and has impacted it positively.

          OneLogin has really saved our IT team efforts and the management of the solution, and we are able to easily deploy or de-provision users or employees in our organization. This has resulted in good productivity increase, and due to this our organization is benefiting.

          What needs improvement?

          As far as we are using this solution, we do not see any changes required or any improvement needed because it is working very well for our organization. There is no need for change.

          For how long have I used the solution?

          It has been more than five years that I have been working in my current field.

          What do I think about the stability of the solution?

          OneLogin is stable.

          What do I think about the scalability of the solution?

          OneLogin operates with excellent scalability, as it is reaching compatibility with my organization's growth over time.

          How are customer service and support?

          Excellent customer support is provided. I have interacted with the support team multiple times and they are very good technically and supportive in any troubleshooting.

          Which solution did I use previously and why did I switch?

          Since starting, we have been using this solution only.

          We have not gone for any evaluation of other options before choosing OneLogin.

          What was our ROI?

          We have seen good return on investment with using OneLogin, as the solution has really reduced IT workload based on its automation features and the easy provisioning or de-provisioning of users. This really helps us to reduce the workload with very good time saving.

          What's my experience with pricing, setup cost, and licensing?

          Because I am the IT team engineer, I do not participate or am a teammate who really handles the pricing setup cost, so that is a different team in our organization that handles all pricing setup cost or licensing things.

          What other advice do I have?

          I will advise anyone looking for this kind of solution that they can consider OneLogin as a most impactful tool that can be deployed in a cloud-based environment or hybrid environment, providing a more efficient, secure, and compliance-ready environment that will lead to a really good return on investment in real time for any organization. I would rate this solution a 9 out of 10.

          Which deployment model are you using for this solution?

          Public Cloud

          If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

          Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
          Last updated: Apr 7, 2026
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          Ingenieria Electrónica y Telecomunicaciones at Universidad Nacional Tecnológica de Lima Sur
          Real User
          Top 20
          Apr 24, 2026
          Centralized access has improved security and saves time managing multiple work applications
          Pros and Cons
          • "OneLogin has greatly improved efficiency because I can quickly access all the applications without wasting so much time with passwords."
          • "OneLogin could improve a bit in loading speed or in the interface so that it is even more intuitive, but overall it works very well."

          What is our primary use case?

          I mainly use OneLogin to access all my work applications from a single place. For example, I access Outlook through OneLogin. It makes the process easier because I do not have to remember multiple passwords and I can quickly get into everything.

          What is most valuable?

          I have been using OneLogin for a few months and I already feel comfortable with the platform. It has been very useful and simple; it greatly facilitates access to all my applications. Overall, it has been a positive experience. It makes everything easier and more secure and saves me a lot of time when working with several applications.

          What I value most about OneLogin is the easy access to all applications, the security it offers, and the simple user management. All of that makes working much more comfortable.

          I feel OneLogin is very secure because it requires multi-factor authentication and controls who can access each application. It gives me confidence to know that my data and the company's data are protected.

          Overall OneLogin seems complete to me; it makes access easier, keeps everything secure, and saves time when working with several applications. I think it is very useful and secure and makes it easier to manage all my applications.

          OneLogin has greatly improved efficiency because I can quickly access all the applications without wasting so much time with passwords. I also feel that the security of the information has increased. It has made me more efficient and secure when working with several applications.

          Before I had problems remembering passwords or waiting for access, but since I have been using OneLogin, that almost never happens. Everything works quickly and securely.

          What needs improvement?

          OneLogin could improve a bit in loading speed or in the interface so that it is even more intuitive, but overall it works very well. One suggestion would be to make the interface a little simpler and faster. The authentication process is fine, but if it were more agile it would be perfect.

          For how long have I used the solution?

          I have been using OneLogin for a few months and I already feel comfortable with the platform.

          What do I think about the stability of the solution?

          OneLogin is very stable. I have not had outages or constant problems when using it.

          What do I think about the scalability of the solution?

          Scalability is good; OneLogin easily adapts when the organization grows or our needs change.

          How are customer service and support?

          OneLogin support is very attentive and helpful. They have always helped me quickly when I have had questions or login problems.

          Which solution did I use previously and why did I switch?

          The previous solution was more complicated and less secure. OneLogin is easier and more secure.

          How was the initial setup?

          Overall, my experience with OneLogin's pricing and licensing has been clear and reasonable. Implementation was also simple.

          What was our ROI?

          I have noticed significant time savings by not having to manage multiple passwords, and access errors are reduced, which also lowers operational costs.

          Which other solutions did I evaluate?

          I evaluated some other access management platforms, but none offered the combination of security and ease of use that I have with OneLogin.

          What other advice do I have?

          OneLogin should be considered by others because it greatly facilitates access to applications and improves security without complicating daily work. Overall OneLogin has been very useful and secure and greatly facilitates access to all my applications. It seems like a very useful tool. I give this review a rating of 9.

          Which deployment model are you using for this solution?

          Public Cloud

          If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
          Last updated: Apr 24, 2026
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          Naved Ansari - PeerSpot reviewer
          System administrator at Digitaltrack soluctions Pvt. ltd
          Real User
          Top 5Leaderboard
          Apr 15, 2026
          Centralized access has strengthened security and saves time with streamlined user provisioning
          Pros and Cons
          • "OneLogin has highly impacted our organization positively because it provides full customized control of user access and multi-factor authentication with great supported methods such as SMS OTP or email OTP, which are the key positive things we are getting from this solution."
          • "One thing that can be improved is that we got some false positives when remote employees were switching networks in the first week, which took some time to fine-tune and settle as per our environment, so that can be more simplified in the initial start."

          What is our primary use case?

          Our primary use case for OneLogin is to have central management of the solution across all our cloud and on-premises applications. For example, an employee logs in once and gets access to all their approved applications such as Salesforce, Zoom, or Workplace, and we use it to provision access automatically based on their roles when someone joins.

          How has it helped my organization?

          OneLogin has highly impacted our organization positively because it provides full customized control of user access and multi-factor authentication with great supported methods such as SMS OTP or email OTP, which are the key positive things we are getting from this solution. Since we started using OneLogin, we can clearly see it saving our time and we have seen a great reduction in security incidents.

          What is most valuable?

          The best feature OneLogin offers is its single sign-on combined with the app catalog, as it has thousands of pre-built app integrations which makes it take less time in the setup of SSO when we need to add or integrate Salesforce or Zoom. This feature also provides centralized visibility, so I can see every app, every user, and every access policy from one place, making this kind of control an excellent feature of this solution.

          It has made the troubleshooting easier as well as the management, and it also helps for audit purposes.

          What needs improvement?

          OneLogin is a great solution with great features and I do not see any improvement needed at this time. One thing that can be improved is that we got some false positives when remote employees were switching networks in the first week, which took some time to fine-tune and settle as per our environment, so that can be more simplified in the initial start.

          For how long have I used the solution?

          It has been more than four years since I started using OneLogin.

          What do I think about the stability of the solution?

          OneLogin is stable.

          What do I think about the scalability of the solution?

          OneLogin's scalability is excellent, as it is matching our growth over time.

          How are customer service and support?

          OneLogin customer support is very supportive and good in their technical parts. I would rate OneLogin customer support nine out of ten.

          Which solution did I use previously and why did I switch?

          From the start, we have only used OneLogin, and did not previously use a different solution.

          How was the initial setup?

          My experience with OneLogin regarding pricing, setup cost, and licensing is straightforward, and we got a very positive response from the vendor team. It was straightforward to use OneLogin's single sign-on feature, as we have integrated it with our Active Directory, which is on-premises.

          What about the implementation team?

          We are a partner with OneLogin and have a business relationship with this vendor other than being a customer.

          What was our ROI?

          We have seen the time saved as well as the money saved for the organization since implementing OneLogin, indicating a clear return on investment.

          What's my experience with pricing, setup cost, and licensing?

          My experience with OneLogin regarding pricing, setup cost, and licensing is straightforward, and we got a very positive response from the vendor team.

          Which other solutions did I evaluate?

          We have not gone for an evaluation of other options before choosing OneLogin.

          What other advice do I have?

          My advice to others looking into using OneLogin is that it is a very useful and powerful solution, so every organization can go for the POC and then procure the solution. I would rate this review nine out of ten.

          Which deployment model are you using for this solution?

          On-premises
          Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
          Last updated: Apr 15, 2026
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          reviewer2789601 - PeerSpot reviewer
          Consultant at a computer software company with 11-50 employees
          Real User
          Top 5
          Dec 26, 2025
          MFA access has strengthened security and now streamlines onboarding for diverse user groups
          Pros and Cons
          • "OneLogin has definitely impacted positively and saved time, it has also strengthened security because we mostly use it for MFA, and it also made onboarding easier because you can automatically onboard multiple users."
          • "You should build the documentation a little better and more clearly because it is currently a convoluted mess, but that goes for every One Identity product."

          What is our primary use case?

          I have been using OneLogin for a year now for its access management capabilities and as an authenticator.

          We integrate with customers that want MFA, so we are mostly using OneLogin for it.

          For a customer who needed MFA, they wanted to integrate OneLogin as an additional way to authenticate to Safeguard for external employees. We basically integrated OneLogin as an authentication provider to Safeguard. To connect via the Safeguard SPP UI, customers would be redirected to OneLogin.

          What is most valuable?

          OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.

          The user interface of OneLogin is really well done, and you can easily perform other custom integrations.

          OneLogin positively impacts our customers because they now have a solution that they can trust, and coming from One Identity, this trust is really strong. They are being impacted positively because there are no bugs and no major issues with OneLogin. It is fast and seamless.

          OneLogin has definitely impacted positively and saved time. It has also strengthened security because we mostly use it for MFA, and it also made onboarding easier because you can automatically onboard multiple users. You can seamlessly integrate applications in no time.

          OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is impressive. It is fast, works well, and does not have any major issues or major flaws. I appreciate that it is fast.

          What needs improvement?

          OneLogin can be improved in its custom integrations as an authorization provider.

          Documentation for OneLogin can be improved as well.

          For the single sign-on feature, some third-party authentication providers that do not fit in a basic template were difficult because you had to look up documentation on both. OneLogin's documentation is not the best, but for the major ones, it was really easy and really fast.

          You should build the documentation a little better and more clearly because it is currently a convoluted mess, but that goes for every One Identity product.

          For how long have I used the solution?

          I have been using OneLogin for a year now for its access management capabilities and as an authenticator.

          What do I think about the stability of the solution?

          There is no downtime or major issues with OneLogin. It is overall stable.

          What do I think about the scalability of the solution?

          OneLogin is built to scale much like every other One Identity product. We have not faced any major issues trying to scale it for different organizations and a bigger client base.

          How are customer service and support?

          I interact with OneLogin's support team for our clients, and it was a good experience overall. One Identity support is adequate, but you have to wait a little bit because they are not direct.

          How would you rate customer service and support?

          Positive

          Which solution did I use previously and why did I switch?

          I previously used Octa before OneLogin because it was not supported by our other programs.

          Which other solutions did I evaluate?

          We did not evaluate other options before choosing OneLogin. The client specifically asked for it because they had a long-standing relationship with One Identity.

          What other advice do I have?

          General impressions in the company that we are integrating OneLogin with are really positive. Before, they were using another program for MFA, and they were really dissatisfied with it, so the user experience was overall positive. OneLogin saved a lot of time because it is faster.

          OneLogin's customer support receives a rating of seven out of ten.

          My advice to others looking into using OneLogin is to use it. OneLogin scales really well in smaller and bigger environments, offering different options depending on what you want to do, such as using it as an access management tool or as an authentication method.

          I rate OneLogin an overall score of eight.

          Which deployment model are you using for this solution?

          Public Cloud

          If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

          Disclosure: My company has a business relationship with this vendor other than being a customer. Premium partners
          Last updated: Dec 26, 2025
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          Buyer's Guide
          Download our free OneLogin Report and get advice and tips from experienced pros sharing their opinions.
          Updated: April 2026
          Buyer's Guide
          Download our free OneLogin Report and get advice and tips from experienced pros sharing their opinions.