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reviewer1484043 - PeerSpot reviewer
Associate Vice President at a tech services company with 501-1,000 employees
Real User
Feb 7, 2021
Good at building to client's needs with a robust roadmap and an all-around solid product
Pros and Cons
  • "The solution is very good at building out a roadmap based on client needs and feedback."
  • "The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration."

What is most valuable?

They've really taken the best of breed from another product. With the products that they're using, like HCM and Finance, they're very solid. 

The solution is very good at building out a roadmap based on client needs and feedback. 

What needs improvement?

The solution is still quite young, as a cloud service.

They just need to keep enhancing, listening to the customers, and enhancing the business needs of the customers. They need to really get their student administration system out. They need to get that done so that we can purchase that and implement it.

All systems are still growing, and they're enhancing those. I can't say really a specific area of functionality, or feature is lacking. It goes back to overall just listening to the clients and the business needs and enhance from that.

The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration.

For how long have I used the solution?

We've been working with the solution for four or five years at this point. We're new to the cloud.

How are customer service and support?

In general, the company is very good at receiving feedback and improving on their solution.

Buyer's Guide
Oracle HCM Cloud
January 2026
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What's my experience with pricing, setup cost, and licensing?

The solution has a SaaS licensing model.

What other advice do I have?

We are a partner and have a relationship with a vendor.

As we use the cloud deployment model, we are always on the latest version of the solution. You don't have a choice. It automatically updates everything regularly.

This application is a software as a service model. Oracle hosts this. It's on their infrastructure. I'm not sure where they have their own infrastructure, however.  

I would rate this solution at an eight out of ten. It's my understanding that they are still enhancing a lot of things and there is still a lot of growth ahead for the product.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sai Kri - PeerSpot reviewer
Assistant Manager Business Applications at a healthcare company with 10,001+ employees
Real User
Top 5Leaderboard
Dec 26, 2020
Good navigation, user friendly, secure, and stable
Pros and Cons
  • "It has good navigation, and it is user friendly and secure. Every three months, there is an upgrade, and it has new features."
  • "It is a cloud solution, so we cannot do much customization. However, if you have a past license, you can do the customization, but unfortunately, we don't have a past license. If we had that, we would have been 100% happy."

What is our primary use case?

We are using it for the HR model, HR payroll, learning management, and performance management.

What is most valuable?

It has good navigation, and it is user friendly and secure. Every three months, there is an upgrade, and it has new features.

What needs improvement?

It is a cloud solution, so we cannot do much customization. However, if you have a
past license, you can do the customization, but unfortunately, we don't have a past license. If we had that, we would have been 100% happy.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have 10,000 users. We are going to continue using it and increase its usage.

How are customer service and technical support?

We have our own support consultants. We are maintaining the whole support.

Which solution did I use previously and why did I switch?

We were using Oracle EBS before migrating to Oracle Cloud.

How was the initial setup?

Being a cloud solution, there is no installation. It only requires configuration.

What's my experience with pricing, setup cost, and licensing?

It has a licensing cost. It has a cloud-based subscription, which is quite cheap.

What other advice do I have?

I would recommend this solution to others. Oracle provides a roadmap for every release and publishes it on its website. You can also give inputs in terms of new features that you are expecting. If a certain number of users are looking for the same feature, Oracle will incorporate it into the subsequent releases. 

I would rate Oracle HCM Cloud an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle HCM Cloud
January 2026
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.
Real User
Dec 30, 2022
Customized direct usage, with stability regardless of external interruptions, and scalable
Pros and Cons
  • "The most valuable feature is fast reporting."
  • "I would like to see more direct access for both human resources and employees without so many screens to navigate."

What is our primary use case?

Our primary use case is for employee self-service, leave of absence, and when they leave.

What is most valuable?

The most valuable feature for me is fast reporting. If the data has been put correctly within the system, uploaded, or transferred, then it will be able to give us the correct information as we report. The one thing that I have noticed is whatever you put in the request, it is fast to get you the information.

What needs improvement?

I would like to make sure that the screens that we are working on, do not  require us to have so many steps and layers of screens and that we could go straight to the point. I am referring to both human resources and employees. 

For how long have I used the solution?

I have been using Oracle HCM Cloud for the past year.

What do I think about the stability of the solution?

The system is stable. Sometimes we get a breakdown message but that can be due to a lack of electricity and generator issues and not necessarily a fault in the solution itself.

What do I think about the scalability of the solution?

We currently have over one hundred individuals using the program.

What other advice do I have?

I would rate Oracle HCM Cloud an eight on a scale of one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1584153 - PeerSpot reviewer
Regional Director at a consultancy with 11-50 employees
Real User
Nov 12, 2022
A high-priced solution that needs stronger performance integration
Pros and Cons
  • "All the features are good."
  • "Occasionally there are problems with stability."

What is our primary use case?

All nine product modules have been implemented.

What is most valuable?

All the features are good. It is primarily focused on recruitment core, HR management, and performance goals.

What needs improvement?

The price is high, and other products in the market are about 30% less expensive. They should have stronger goals and performance integration in the next release.

For how long have I used the solution?

We have four years of hands-on experience with Oracle HCM Cloud.

What do I think about the stability of the solution?

Occasionally there are problems with stability because it's new. We have issues when we implement and run time.

What do I think about the scalability of the solution?

It is a scalable product, and it does not require much maintenance. We have a team of three that manages the solution.

How are customer service and support?

I rate the technical support a six out of ten. They do not have continuity on a ticket, and different people can manage the same request.

How was the initial setup?

The initial setup is fairly straightforward. I rate the setup a ten out of ten.

What's my experience with pricing, setup cost, and licensing?

It can cost over a million dollars to set up Oracle HCM Cloud on a large project.

What other advice do I have?

I rate this solution a three out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner / Integrator
PeerSpot user
reviewer1485189 - PeerSpot reviewer
Consultant at a financial services firm with 1-10 employees
Consultant
Jun 29, 2022
Has a good analytics feature, timely product updates, and you can work with it from any place
Pros and Cons
  • "What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud. What I also found valuable in the product is that since it's on cloud, you can work with it from any place."
  • "It's not so easy to customize as it's cloud-based."

What is most valuable?

What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud.

What I also found valuable in the product is that since it's on cloud, you can work with it from any place.

What needs improvement?

In terms of room for improvement, Oracle HCM Cloud is okay in general, so I don't know if it needs to be improved currently. It's a very complete solution. The payroll has been added to Oracle HCM Cloud, and even its analytics feature is very good, so I find the product okay, though it's not so easy to customize as it's cloud-based.

For how long have I used the solution?

I've been using Oracle HCM Cloud for eight years.

What do I think about the stability of the solution?

Oracle HCM Cloud is okay, stability-wise.

What do I think about the scalability of the solution?

Oracle HCM Cloud is a scalable product.

How are customer service and support?

Technical support for Oracle HCM Cloud is okay.

What other advice do I have?

The number of users of Oracle HCM Cloud depends on the project. For example, it could be from five hundred employees to ten thousand employees. I'm not the one who decides on increasing the usage of the product.

My rating for Oracle HCM Cloud is nine out of ten because not everything can be perfect.

My company is an Oracle partner.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1240797 - PeerSpot reviewer
Solution Specialist at a computer software company with 10,001+ employees
MSP
Jun 10, 2022
Stable and easy to use
Pros and Cons
  • "HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."
  • "HCM's analytics features could be improved."

What is our primary use case?

I mainly use HCM Cloud to manage the timesheet to access our payroll and see current roles.

What is most valuable?

HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information.

What needs improvement?

HCM's analytics features could be improved.

For how long have I used the solution?

I've been using Oracle HCM Cloud for nine years.

What do I think about the stability of the solution?

HCM Cloud is pretty stable, and we get clear communication when updates are going to cause outages.

What do I think about the scalability of the solution?

HCM Cloud is scalable.

Which solution did I use previously and why did I switch?

I previously used SAP.

What other advice do I have?

I would give HCM Cloud a rating of nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1848291 - PeerSpot reviewer
Manager at a tech services company with 10,001+ employees
Real User
May 1, 2022
Provides new features on a quarterly basis
Pros and Cons
  • "Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features."
  • "The performance and reaction time can be improved."

What is our primary use case?

My clients use it as their HR system.

What is most valuable?

Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features.

Also, they are quite innovative in terms of bringing in more collaborative versions of self services, for example, chat bots being included in the package. You can really scale up the application in HR.

What needs improvement?

The performance and reaction time can be improved.

Some of the new features that are released affect the stability. This is an area for improvement as well.

For how long have I used the solution?

I've been working with this solution for six to seven years.

What do I think about the stability of the solution?

The stability has improved a lot in recent years.

What do I think about the scalability of the solution?

It can easily scale up.

What other advice do I have?

I would recommend Oracle HCM Cloud to my clients and would rate it at eight on a scale from one to ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1140855 - PeerSpot reviewer
Technology Consulting Manager at a computer software company with 10,001+ employees
Real User
Jan 10, 2022
Beneficial self-services, reliable, and responsive support
Pros and Cons
  • "The most valuable features in Oracle HCM Cloud are the employee and manager self-services."
  • "The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker."

What is our primary use case?

Oracle HCM Cloud is used to analyze the HR processes mainly.

How has it helped my organization?

Oracle HCM Cloud has helped the organization by harmonizing the processes. It simplifies the user experience and helps the end-users generally.

What is most valuable?

The most valuable features in Oracle HCM Cloud are the employee and manager self-services.

What needs improvement?

The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker.

For how long have I used the solution?

I have been using Oracle HCM Cloud for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Oracle HCM Cloud is scalable, and it is easy to do.

HR departments are typically using this solution.

How are customer service and support?

The Oracle support is good, they have been responsive.

How was the initial setup?

The initial setup is straightforward. The full deployment can take approximately one year. 

What's my experience with pricing, setup cost, and licensing?

There is a subscription to use this solution, and there can be additional fees.

What other advice do I have?

I rate Oracle HCM Cloud a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle HCM Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Oracle HCM Cloud Report and get advice and tips from experienced pros sharing their opinions.