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reviewer1484043 - PeerSpot reviewer
Associate Vice President at a tech services company with 501-1,000 employees
Real User
Good at building to client's needs with a robust roadmap and an all-around solid product
Pros and Cons
  • "The solution is very good at building out a roadmap based on client needs and feedback."
  • "The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration."

What is most valuable?

They've really taken the best of breed from another product. With the products that they're using, like HCM and Finance, they're very solid. 

The solution is very good at building out a roadmap based on client needs and feedback. 

What needs improvement?

The solution is still quite young, as a cloud service.

They just need to keep enhancing, listening to the customers, and enhancing the business needs of the customers. They need to really get their student administration system out. They need to get that done so that we can purchase that and implement it.

All systems are still growing, and they're enhancing those. I can't say really a specific area of functionality, or feature is lacking. It goes back to overall just listening to the clients and the business needs and enhance from that.

The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration.

For how long have I used the solution?

We've been working with the solution for four or five years at this point. We're new to the cloud.

How are customer service and support?

In general, the company is very good at receiving feedback and improving on their solution.

Buyer's Guide
Oracle HCM Cloud
June 2025
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

What's my experience with pricing, setup cost, and licensing?

The solution has a SaaS licensing model.

What other advice do I have?

We are a partner and have a relationship with a vendor.

As we use the cloud deployment model, we are always on the latest version of the solution. You don't have a choice. It automatically updates everything regularly.

This application is a software as a service model. Oracle hosts this. It's on their infrastructure. I'm not sure where they have their own infrastructure, however.  

I would rate this solution at an eight out of ten. It's my understanding that they are still enhancing a lot of things and there is still a lot of growth ahead for the product.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director : Oracle GRC at Technology Risk Partners
Real User
Good support for mobile devices, and an interface with a nice look and feel
Pros and Cons
  • "The most valuable feature is the support for mobile devices."
  • "It would be very nice if we were able to roll back transactions from data that was loaded with the data loader."

What is our primary use case?

I have completed many projects in human capital and human resources using Oracle HCM Cloud. This is across multiple countries and industries and for areas including workforce deployment, absence management, business intelligence reports, and human capital management.

What is most valuable?

The most valuable feature is the support for mobile devices. For example, you can open your account, record absences, or review payslips all on your mobile device.

The look and feel of the interface are very nice. It is user-friendly.

What needs improvement?

It would be very nice if we were able to roll back transactions from data that was loaded with the data loader.

For how long have I used the solution?

I have been working with HCM Cloud for five years.

What do I think about the stability of the solution?

Oracle HCM is a stable product.

What do I think about the scalability of the solution?

This solution is scalable. Our clients are medium-sized companies and enterprises. One of our clients has 54,000 employees who are managed using it. Other examples include clients with 56000, 26000, 2400, and as low as 70 employees.

Which solution did I use previously and why did I switch?

Prior to HCM Cloud, I worked with the Oracle E-Business Suite. I have not worked with products from other vendors.

How was the initial setup?

The initial setup is straightforward and user-friendly. The length of time required for deployment depends on the modules that are being implemented. Implementing the servers will take approximately four months.

What about the implementation team?

Our in-house team implements Oracle HCM for our clients. We have five people in the company who work with Oracle.

What's my experience with pricing, setup cost, and licensing?

Oracle HCM offers many features at a low price. The pricing is very good.

What other advice do I have?

This is a good product and I recommend implementing it.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Oracle HCM Cloud
June 2025
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Real User
Customized direct usage, with stability regardless of external interruptions, and scalable
Pros and Cons
  • "The most valuable feature is fast reporting."
  • "I would like to see more direct access for both human resources and employees without so many screens to navigate."

What is our primary use case?

Our primary use case is for employee self-service, leave of absence, and when they leave.

What is most valuable?

The most valuable feature for me is fast reporting. If the data has been put correctly within the system, uploaded, or transferred, then it will be able to give us the correct information as we report. The one thing that I have noticed is whatever you put in the request, it is fast to get you the information.

What needs improvement?

I would like to make sure that the screens that we are working on, do not  require us to have so many steps and layers of screens and that we could go straight to the point. I am referring to both human resources and employees. 

For how long have I used the solution?

I have been using Oracle HCM Cloud for the past year.

What do I think about the stability of the solution?

The system is stable. Sometimes we get a breakdown message but that can be due to a lack of electricity and generator issues and not necessarily a fault in the solution itself.

What do I think about the scalability of the solution?

We currently have over one hundred individuals using the program.

What other advice do I have?

I would rate Oracle HCM Cloud an eight on a scale of one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1240797 - PeerSpot reviewer
Solution Specialist at a computer software company with 10,001+ employees
MSP
Stable and easy to use
Pros and Cons
  • "HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."
  • "HCM's analytics features could be improved."

What is our primary use case?

I mainly use HCM Cloud to manage the timesheet to access our payroll and see current roles.

What is most valuable?

HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information.

What needs improvement?

HCM's analytics features could be improved.

For how long have I used the solution?

I've been using Oracle HCM Cloud for nine years.

What do I think about the stability of the solution?

HCM Cloud is pretty stable, and we get clear communication when updates are going to cause outages.

What do I think about the scalability of the solution?

HCM Cloud is scalable.

Which solution did I use previously and why did I switch?

I previously used SAP.

What other advice do I have?

I would give HCM Cloud a rating of nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1848291 - PeerSpot reviewer
Manager at a tech services company with 10,001+ employees
Real User
Provides new features on a quarterly basis
Pros and Cons
  • "Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features."
  • "The performance and reaction time can be improved."

What is our primary use case?

My clients use it as their HR system.

What is most valuable?

Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features.

Also, they are quite innovative in terms of bringing in more collaborative versions of self services, for example, chat bots being included in the package. You can really scale up the application in HR.

What needs improvement?

The performance and reaction time can be improved.

Some of the new features that are released affect the stability. This is an area for improvement as well.

For how long have I used the solution?

I've been working with this solution for six to seven years.

What do I think about the stability of the solution?

The stability has improved a lot in recent years.

What do I think about the scalability of the solution?

It can easily scale up.

What other advice do I have?

I would recommend Oracle HCM Cloud to my clients and would rate it at eight on a scale from one to ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1620951 - PeerSpot reviewer
General Manager - Software Solutions at a tech services company with 201-500 employees
Real User
Very comprehensive with the additional capability for a balanced scorecard
Pros and Cons
  • "Offers a good balanced scorecard capability."
  • "The interface could be more user friendly."

What is most valuable?

This is a very comprehensive solution, covering every aspect of the HCM profit cycle and the life cycle. It's got from hire to fire. It also has the additional capability for a balanced scorecard, which is a key component of any company evaluation. That comes as part of the balanced scorecard concept, as part of a strategy process within the HCM product portfolio. It's a huge benefit to anyone taking up the Oracle HCM solution.

What needs improvement?

I think the interfaces could be improved because when you're going into the landing page,  the interfaces look a bit blunt when they could be more user-friendly. I'd like to see some additional modules around direct integration into healthcare devices. If you have a lot of wearable devices wher the information could be directly put into the system it might be able to predict the probability that someone might go on sick leave, for example. Health and wellness could be incorporated into the system and it would be good to see integration with the wearables within the product. I'd also like to see more integration with AI.

For how long have I used the solution?

I've been using this solution for close to four years. 

What do I think about the stability of the solution?

This is a stable product. 

What do I think about the scalability of the solution?

Scalability is easily achieved because it's on cloud. 

How are customer service and technical support?

The technical support of Oracle is extremely good because they have a defined platform, and everything is clear. One area that could be improved is when requests are made and they move it across different time zones over the period of a day. In the morning, it might go to Asia and if the issue hasn't been solved by the end of the day there, it gets shifted to Europe which can be frustrating.

How was the initial setup?

With the correct knowledge, the setup is relatively straightforward. It's not a download and install solution like MS office so you need people who know the product. And it's not a difficult process to configure the module because the options for customizations are standardized within the solution itself. The process and procedures for getting the add-on, or the additional functionalities included in the solution are clearly defined in terms of how the customization would work within that solution. You need to have a technical, functional consultant to do the configuration, customizations or any additions that might be required. 

What other advice do I have?

I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Project Manager at Appstec Technology Services
Real User
Localized payroll, well integrated, and reliable
Pros and Cons
  • "This solution has localized the payroll which is a good thing."
  • "Cloud learning can be improved."

What is most valuable?

I work in Saudi Arabia, the localization is most valuable. This solution has localized the payroll which is a good thing. They are providing the same service to HR with the core HRMS system without budgets procuring separately. Performance talent management, Oracle performance management, and recruiting were different before. Previously, it was video recruiting and onboarding, now they have integrated it into a complete solution.

What needs improvement?

Cloud learning can be improved. There should be better integration with courses from other platforms. The courses should be able to be brought into the system and available for the user's software company.

In a future release, Oracle needs to provide a tool that is easily customizable. It also requires a lot of effort trying to develop in Oracle Cloud. There should be a visual builder tool like they provide for Oracle customer for visual customer services. This visual builder is a similar type of service for all applications that is available and it would be much better.

For how long have I used the solution?

I have been using this solution for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Most of our clients are medium to large scale businesses.

How are customer service and technical support?

I have found the technical support to be helpful. Most of all the support services are good.

What about the implementation team?

The implementation can take up to six months. This time depends on what module is being installed. For example, if a company is implementing a finance supply chain HCM and they want to deploy all the rest of the resources at the same time it will take five months maximum.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I rate Oracle HCM Cloud an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Senior Oracle ERP Specialist at a tech services company with 201-500 employees
Real User
Delivers end-to-end functionality that complements all facets of the employee lifecycle
Pros and Cons
  • "The technical support is very good."
  • "There should be more digital assistance included, like chatbots."

What is our primary use case?

We have roughly 4,000 customers using Oracle HCM Cloud.

What is most valuable?

There are a lot of features. I cannot say which is the most valuable. All of them complete each other.

What needs improvement?

There should be more digital assistance included, like chatbots.

The manager should have more control over direct and indirect reports. In short, the user experience and the user-interface need to be enhanced — especially for management.

For how long have I used the solution?

I have been using Oracle HCM Cloud for four years.

What do I think about the stability of the solution?

This solution is very stable. I would give the stability a rating of 90%.

What do I think about the scalability of the solution?

It's in the cloud, so, scalability-wise, you cannot control it; however, I can say that it's very flexible.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Before we started using Oracle HCM Cloud, we used an in-house, customized solution.

How was the initial setup?

I set it up myself. The initial setup is not complex, but it's not simple either, it's somewhere in between. 

What's my experience with pricing, setup cost, and licensing?

On average, it's not a cheap solution.

What other advice do I have?

Make sure that the person who implements it really knows the product.

On a scale from one to ten, I would give this solution a rating of eight. I would give it a higher rating if they improved the UI and user experience, and reduced the price.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle HCM Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Oracle HCM Cloud Report and get advice and tips from experienced pros sharing their opinions.