Oracle HCM Cloud Reviews

They've really taken the best of breed from another product. With the products that they're using, like HCM and Finance, they're very solid. 

The solution is very good at building out a roadmap based on client needs and feedback. 

The solution is still quite young, as a cloud service.

They just need to keep enhancing, listening to the customers, and enhancing the business needs of the customers. They need to really get their student administration system out. They need to get that done so that we can purchase that and implement it.

All systems are still growing, and they're enhancing those. I can't say really a specific area of functionality, or feature is lacking. It goes back to overall just listening to the clients and the business needs and enhance from that.

The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration.

We've been working with the solution for four or five years at this point. We're new to the cloud.

In general, the company is very good at receiving feedback and improving on their solution.

The solution has a SaaS licensing model.

We are a partner and have a relationship with a vendor.

As we use the cloud deployment model, we are always on the latest version of the solution. You don't have a choice. It automatically updates everything regularly.

This application is a software as a service model. Oracle hosts this. It's on their infrastructure. I'm not sure where they have their own infrastructure, however.  

I would rate this solution at an eight out of ten. It's my understanding that they are still enhancing a lot of things and there is still a lot of growth ahead for the product.

We have roughly 4,000 customers using Oracle HCM Cloud.

There are a lot of features. I cannot say which is the most valuable. All of them complete each other.

There should be more digital assistance included, like chatbots.

The manager should have more control over direct and indirect reports. In short, the user experience and the user-interface need to be enhanced — especially for management.

I have been using Oracle HCM Cloud for four years.

This solution is very stable. I would give the stability a rating of 90%.

It's in the cloud, so, scalability-wise, you cannot control it; however, I can say that it's very flexible.

The technical support is very good.

Before we started using Oracle HCM Cloud, we used an in-house, customized solution.

I set it up myself. The initial setup is not complex, but it's not simple either, it's somewhere in between. 

On average, it's not a cheap solution.

Make sure that the person who implements it really knows the product.

On a scale from one to ten, I would give this solution a rating of eight. I would give it a higher rating if they improved the UI and user experience, and reduced the price.

I have completed many projects in human capital and human resources using Oracle HCM Cloud. This is across multiple countries and industries and for areas including workforce deployment, absence management, business intelligence reports, and human capital management.

The most valuable feature is the support for mobile devices. For example, you can open your account, record absences, or review payslips all on your mobile device.

The look and feel of the interface are very nice. It is user-friendly.

It would be very nice if we were able to roll back transactions from data that was loaded with the data loader.

I have been working with HCM Cloud for five years.

Oracle HCM is a stable product.

This solution is scalable. Our clients are medium-sized companies and enterprises. One of our clients has 54,000 employees who are managed using it. Other examples include clients with 56000, 26000, 2400, and as low as 70 employees.

Prior to HCM Cloud, I worked with the Oracle E-Business Suite. I have not worked with products from other vendors.

The initial setup is straightforward and user-friendly. The length of time required for deployment depends on the modules that are being implemented. Implementing the servers will take approximately four months.

Our in-house team implements Oracle HCM for our clients. We have five people in the company who work with Oracle.

Oracle HCM offers many features at a low price. The pricing is very good.

This is a good product and I recommend implementing it.

I would rate this solution a nine out of ten.

I am a consultant. We use this solution sometimes, as projects with our customers, and they use Oracle.

From the feedback that I get, the functional side of the payroll could be improved. 

Customers need an additional solution to run their core HR, and cloud coverage is not extensive enough.

I have been dealing with this solution on and off for 15 years.

I think that it's stable. I don't believe that there are any issues.

This solution is scalable.

I didn't complete the setup initially, but I feel that it is straightforward.

I would rate this solution a seven out of ten.

We use Oracle HCM (Human Capital Management) to help set and maintain performance goals. This encompasses HCM, Human Resources, and critical learning.

This product has improved our handling of human resources. For example, before the implementation of this system, we submitted vacation requests on hard copy letters for approval. That took time and was a little clumsy. Now we do not have to call management for things like emergency leave. We just submit the requests and get permission without extra steps. It helps us to efficiently process these events.

If you deploy the product so that it is available from anywhere, employees can submit vacation requests so resources and expectations can be managed. What the most important thing is that we monitor goals, performance and prospective plans. But there are many, many valuable features.

The interface is easy already, but if you improve user interface  — any upgrade of that sort — they will improve the product. We notice an improvement with every update and they should continue to do that.

In our next phase of the deployment, we want to implement the financial modules which has been part of our plan for a while. That is just the deployment of something that already exists in the product. Oracle HCM in some countries only has the payroll module on-premises. We can use it that way, but we would like them to include all countries to be cloud so that it is available in our preferred deployment. Currently, payroll in Egypt is on-premises only because of regulations. We need to be on the cloud so we look forward to that.

Right now, we don't need anything that is really a new feature. Our company will start to more fully utilize the current features already available.

The stability is also very good. In some ways, this is like the scalability. We do not have trouble with load changes.

I think this product has great scalability. Expanding our usage to any number of employees has not been a problem with this product. Every day our employees submit various requests and the performance does not lag. For the modules that we use daily in our system with various loads, it really works as expected.

We have a service agreement with Oracle technical support. When we call them directly, they respond to us quickly and the support and answers they offer are good.

The implementation was complex. We needed a third-party Oracle partner to help us to set up the solution. It needed more analysis, more configuration, and more setup steps than most products we deploy, and it took a long time to go live.

It took three months to go to production live with our team of four and the partner's team of another five people. That included three consultants and one developer. Five or six were always on the project but it varied up to ten people.

We did seek assistance through an Oracle partner.

We negotiated to get a discount and we got a big discount. Normally this product is a little bit expensive something compared with similar solutions. But it is a good value because of what it does.

On an annual basis, we pay about $25,000 for our company. This includes the VAT, support, upgrades and everything else.

This is a perfect product that I recommend to any company that is trying to implement a solution for better management of HR and human capital management.

One big lesson we learned from implementing this product is that this was the first implementation for me on the cloud. I learned about cloud-based technologies, and I learned many things about modular HR. Working this way it helps to scope and plan a good project to make it easier and better to implement and to realize.

On a scale from one to ten, where one is the worst and ten is the best, I would rate Oracle HCM cloud as an eight. To become a ten, they have to work on small things. For example, sometimes users get errors where they make simple mistakes like their location. It could just continue to improve and to be more user-friendly. Their file interface is not user-friendly and they should replace it with a better file app.

It has many use case like HR administration, recruitment management, performance management, learning, ...

It is very user-friendly. Most of the UI is very intuitive so you don't need to follow a course to use it. Of course you have one single UI regardless of your roles, so you don't have to log into separate applications depending on whether you're HR or just a normal employee. The solution evolves quickly (4 major updates per year)

Sometimes implementation documentation is a bit behind. Some customers like to manage things themselves after the initial implementation and they find that a bit difficult.

Also -but I think that this is the case for all solutions with such a functional extent- you feel that different teams are working on the different modules, but this is normal because everybody has their own specialization.

In the next release, I would like to see a some further updates to the recruitment module. I would like to see the preboarding extended so that it sends out notifications through personal email. That would be very useful.

It's fairly stable.

it's very scalable. You can request more users to be added. You don't have to pay extra for scalability, but of course, you pay for a number of users that are using this system. If you're having a tremendous increase in the users, then, of course, you end up by paying more. (If you would have an on premise solution you might need to have your servers expanded in this case so that would cost you too).

The technical support depends. Overall, they're good. You've got some that are really, really good and you've got some that are less good. It depends on who you get and how well you describe your issue. If your issue gets to the wrong team, then, of course, then it seems like the team isn't helping but it's because you didn't describe it properly. 

The initial setup is straightforward. Some customers make it complex. Every customer thinks they're something special and some customers realize in the end that the most basic features would have been better for them than all the complex things they wanted initially. They're used to telling the developer, "We want this that way" and that's not the way it works in the cloud. This tends to make things more complicated. It is not that difficult. You do need some technical background for formulas and stuff, but it's not rocket science. Some customers make it more difficult than it should be.

The time it takes to deploy depends on how many modules and special cases you want. Typically things differ from country to country, different sites have different rules behind it. The time it takes to deploy all depends on how complicated you make it, how many countries you want to do, and how many modules you want to implement.

My advice would be: Keep it simple. Make sure that your customer is aware of the processes in the solution and show them those before asking them what they want.

Make sure that the customer understands what there already is so they don't start freewheeling. 

I would rate it a nine out of ten.

We're primarily using the solution for expansion purposes.

The solution's most valuable features are all the human resources aspects and access management, as well as the talent review. The solution's talent management is very, very good.

The dashboard is easy to use and the interface is very flexible.

The features available in EBS should be available on the cloud as well. When these features are not available on the cloud, it's hard to convince customers to migrate. 

The solution needs to allow for more integrations and customizations.

The stability of the product is very good. Sometimes, however, it depends on the network and bandwidth, because it is a cloud-based solution.

We haven't had to contact technical support.

The initial setup is straightforward. It's cloud-based, which makes it easy. We don't have to do anything on hardware; we simply buy the license and start configuring.

Our licensing is renewed on a yearly basis.

We use the cloud deployment model. All Oracle HCM models are only available on the cloud.

Oracle has opened up their solution to allow for anyone to make enhancement requests. Oracle will analyze these requests, and, if it's feasible, they may work to implement the request in new builds.

I would rate the solution eight out of ten.

Some of the oldest of all the features are still very good. Right now, the recruitment aspect is very good.

The recruitment aspect is good, but it's new and it still needs some enhancements. In the future, we hope it will be similar to Taleo.

Our clients have been very happy with the stability of the solution.

The solution's scalability potential is very good. We have more than 1,000 users ourselves.

Clients are happy with the level of technical support they receive. Sometimes we face some issues that require escalations, however, after an escalation, all issues are resolved. We sometimes have support delays, but very few and not very often.

The initial setup was straightforward. It's very simple.

We are a consultancy; we assist clients with the implementation process.

We use the cloud deployment model.

We not only use the solution, but we also implement the solution. We are one of Oracle's partners.

I would recommend the product to others.

I would rate the solution nine out of ten.

It is a global HR system for the company, including talent acquisition, hiring, and onboarding.

It has completely changed the way we work, because it automated the majority of our HR processes. As an example, we used the system for our construction site offices, and were able to increase our hiring right on site by more than 70 percent.

It's a very configurable solution, because we operate in 13 countries at the moment. It was quite easy to configure the system to support local processes and be compliant with local legislation.

I would focus on making high volume recruitment more bulky. E.g., if we could clone offer at the same hourly rate for the same position, it would be helpful.

We haven't had a single issue with stability, and we've been using it for more than three years.

It's highly scalable and configurable.

Technical support was a limited arrangement in terms of issues going on. We go through their channels of raising support tickets, and the tickets are addressed in due course. We just entered into this arrangement due to cost. 

Once my team and I learned more about the product, the initial setup process became very straightforward.

We were not very lucky with our implementation partner. 

Make sure you get references regarding implementation partner credentials.