Oracle HCM Cloud is easier to use than Oracle ETS. Everything is included on one page, and we no longer need to do workarounds. For example, creating elements, eligibility profiles, and formulas is much easier.
Oracle HCM technical functional at Mashura Consultants
Is a user-friendly solution, but needs more courses to increase knowledge
Pros and Cons
- "Oracle HCM Cloud is easier to use than Oracle ETS. Everything is included on one page, and we no longer need to do workarounds. For example, creating elements, eligibility profiles, and formulas is much easier."
- "Oracle should have different bundles to provide access to courses. Then, we would be able to increase our knowledge on how to use Oracle applications."
What is most valuable?
What needs improvement?
Oracle should have different bundles to provide access to courses. Then, we would be able to increase our knowledge of how to use Oracle applications.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
It is a stable solution.
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How are customer service and support?
On a scale from one to ten, with one being bad and ten being the best, I would rate technical support at seven.
How would you rate customer service and support?
Neutral
What other advice do I have?
I would advise you to use Oracle HCM Cloud as it is a user-friendly solution. On a scale from one to ten, I would give an overall rating of seven to this solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

HCM-Project Lead at a computer software company with 1,001-5,000 employees
Supports global HR for most countries and handles everything
Pros and Cons
- "Recruitment, talent management, and payroll are the most important features of talent management, especially in the Middle East, where I work. Performance management includes objective settings, performance evaluation, talent review, and succession planning. It also covers goal cascading, setting objectives, performance evaluations, and midyear reviews for performance improvement."
- "The tool should allow more customization for specific requirements. Some processes could be streamlined, and certain features in specific modules must be added."
What is our primary use case?
I work with Oracle HCM Cloud for HR operations. It supports global HR for most countries and handles everything—hiring employees, managing absences, payroll, performance management, goal management, learning, and compensation.
What is most valuable?
Recruitment, talent management, and payroll are the most important features of talent management, especially in the Middle East, where I work. Performance management includes objective settings, performance evaluation, talent review, and succession planning. It also covers goal cascading, setting objectives, performance evaluations, and midyear reviews for performance improvement.
What needs improvement?
The tool should allow more customization for specific requirements. Some processes could be streamlined, and certain features in specific modules must be added.
For how long have I used the solution?
I have been working for eight years.
How was the initial setup?
The difficulty of implementation depends on the customer's requirements. Middle Eastern customers can be challenged as they often want customized solutions. I'd say implementation is neither very easy nor very difficult.
What other advice do I have?
I rate the overall product a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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Updated: June 2025
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