PageUp People offers a sophisticated talent management platform designed to streamline recruitment, onboarding, and employee management processes, enhancing HR efficiency.
| Product | Mindshare (%) |
|---|---|
| PageUp People | 1.4% |
| SAP SuccessFactors | 8.6% |
| Workday | 8.1% |
| Other | 81.9% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 19 |
| Large Enterprise | 20 |
This platform caters to businesses looking for a comprehensive way to manage talent across various stages of the employee lifecycle. It supports recruitment, onboarding, performance management, and learning development, ensuring businesses can attract and retain top talent effectively. PageUp People is known for its ease of integration with existing HR systems, providing seamless user experiences while delivering actionable insights to HR professionals.
What are the key features of PageUp People?PageUp People is implemented widely across industries like healthcare, education, and retail, where it addresses specific needs such as compliance, large workforce management, and diverse talent acquisition. Each industry leverages PageUp People's strengths in aligning talent strategies with business goals.
| Author info | Rating | Review Summary |
|---|---|---|
| Director at Edge HR | 4.5 | I consider PageUp an excellent, stable product for talent acquisition and onboarding, with great support. I recommend adding engagement surveying. It's ideal for mid-to-large organizations, though less scalable than global alternatives. |
| Recruitment Manager at a healthcare company | 4.0 | I highly recommend PageUp for its excellent user experience, reporting, and talent management, which significantly reduced onboarding time. While stable, its onboarding provisioning could improve, and pricing needs to remain competitive against others. |
| Recruiter at a transportation company with 1,001-5,000 employees | 4.0 | I find PageUp very useful, especially its chat assistance and customer service. It effectively eliminates paper and tracks applications, though it can be slow at times. I highly recommend this product, having used it for two years. |
| Senior Advisor, Recruitment at a university with 1,001-5,000 employees | 4.5 | I find PageUp a reliable, end-to-end employee lifecycle management system that reduces time and cost. Setup was straightforward, and support is good. My main concern is that reporting functionality needs improvement. |
| General Manager Learning And Hr Services at a non-tech company with 10,001+ employees | 4.0 | PageUp effectively integrates our HR systems across the employee lifecycle, from recruitment to learning, and scales well with good technical support. However, I'd like to see it manage contractors and allow batch uploads for training records, and initial LMS stability was an issue. |
| Assistant Director, Senior Hris Analyst at a government | 4.0 | I've used PageUp for 7+ years. Its recruitment module is excellent, drastically improving our approval times. While other modules like performance and compensation are weaker, the system is easy to use, and support is good. Setup was straightforward. |
| Senior Programme Officer Digital Health at a government with 10,001+ employees | 3.0 | I found the solution excellent for bulk recruitment, event logistics, and candidate communication (up to 500). However, the reporting capabilities were severely limited, often requiring manual work, and the system would freeze when trying to contact over 500 candidates at once. |
| Assistant Manager Recruitment at a government | 3.0 | I found the system offers centralized HR info and some configurability, but it's largely inflexible with poor technical support. Setup was complex, and the vendor is unwilling to make needed enhancements, leading to significant limitations. |
| Senior People Systems Administrator at a non-tech company with 1,001-5,000 employees | 4.0 | I find this a good, stable solution for requisitions with excellent support and a user-friendly interface. My main improvement would be an easier way to search for configuration modules. |
| Workday HCM Consultant at a tech services company with 51-200 employees | 3.5 | As a system administrator, I find this product excellent. Its automated letter generation and outstanding support are remarkable. It's stable, scalable, and good value, though I'd like ad-hoc historical data removal. |
We typically do the requirements, and we recommend a system to our clients, and they contract directly with that provider.
The talent acquisition and the onboarding components of the system are most valuable.
By Australian standards, it is a pretty good system. If I were to benchmark it against solutions like JobAdder and other available off-the-shelf products, PageUp is very good in comparison.
They could probably add surveying, as in engagement surveys, to their product. That would be something that would be valued by their customers. For instance, Culture Amp is a product that does a lot of the engagement stuff. They're diversifying into other aspects of talent management. It is not yet at the same scale as PageUp People, but it is an excellent product as well.
I have been using this solution for three or four years.
It is a very stable product.
It is probably not as scalable as SAP SuccessFactors or other talent management systems that are available in the global marketplace. It is what I call a base-level, but it is a very good system that does everything that an HR department may need.
Their support is excellent.
They work with you very closely and do not charge you for the setup.
PageUp has a different model from other organizations. As part of their pricing structure, they tend to work with you very closely and not charge you for the setup. So, there is one price all inclusive of setup, and for that reason, they become an attractive provider to work with. Here in Australia, the education sector has gravitated very heavily towards PageUp.
The advice is that if you've got that sort of money to spend, which is something not all organizations have, PageUp is an excellent product for a mid-sized to large organization.
I would rate it a nine out of ten.
It had reduced time significantly for the on-boarding of new employees.
The on-boarding process, with specific relation to the provisioning process, isn’t set up as well as other competitors, such as RedCarpet (SilkRoad).
Price can also be a bit of an issue. I think that as we move into a different economic climate, PageUp needs to try and remain competitive with their pricing. Products like Mercury (which we currently use) are starting to offer a very competitive product.
I have been using PageUp since 2006.
We have not had any stability issues.
We have not had any scalability issues.
The product is very good and didn’t require a lot of support.
At a previous company, we used Springboard and we converted to PageUp.
At another company, we used a very old version of FastrackHR and then converted to PageUp.
Setup was quite easy, as I had used PageUp for about seven years at a previous company and so was very familiar with the product.
The pricing is scaled around business size. PageUp is good at coming to the party if there are some challenges around your budget.
When at a previous company, I did a competitive process against SAP (SuccessFactors), PageUp, and PeopleStreme.
At another company, I just went directly with PageUp as I was really happy with the product, having already used it for seven years.
I have recommended PageUp to a lot of my networks due to the fact that it is one of the best systems on the market in terms of functionality, support, and reporting capability.
Most of features in PageUp are very useful. I prefer how there is assistance through the PageUp chat section and how I get a reply straightaway, which is very important and effective. Everyone at PageUp is helpful.
It has eliminated the need for paper-based applications and candidate profiles. It’s also effective to create candidate pools and track the progress of applications.
There are sometimes problems when loading the system; it can be very slow. Also, the advertising section in the original job card section, cannot be selected.
I have used this solution at Yarra Trams and Transdev over a period of two years.
We did not encounter any deployment, stability or scalability issues.
The customer service is great and the technical support is good.
This product was already selected before I started working at this organization and I have heard great reviews of it.
I wasn’t involved in the initial setup process.
It is a great product and I will highly recommend it.
Candidate management: It’s a one-stop shop from the application stage, right through to offer and onboarding, learning and performance management.
Reporting could be improved. Some changes were made to functionality a year or two ago, and whilst there have certainly been some improvements in some areas (in terms of the dashboard view, for example), we have experienced some difficulty in trying to automate some fairly standard reports to be sent out to our hiring areas regarding current recruitment in their respective areas.
I have been using PageUp since February 2008.
We have not had any issues with stability.
We have not had any issues with scalability.
24/7 support is available via telephone, email or chat. 95% of issues are able to be dealt with successfully by 1st level support.
Setup was relatively straightforward. Good project management, both at their end and ours, was required to ensure that timelines for implementation were achievable.
It’s probably comparable to similar products on the market.
It was a long time ago. However, I do recall Taleo was one other product we looked at and we went with PageUp because the support was local to us in Melbourne, amongst other factors.
It is a reliable, simple to use, end-to-end system for employee lifecycle management. It generally integrates well with other systems, such as SAP, etc.
Most valuable features:
PageUp has allowed us to integrate all HR systems and manage all processes associated with the employee lifecycle from recruitment through to managing performance, learning and development; also where applicable, departures from the organisation processes.
The PageUp system could be improved if it could manage independent contractors. In our sector, contractors include all people engaged by the business for project or site work who are NOT on our Payroll system; they are not technically employees.
Currently, our organization utilizes a separate software package to manage Contractor on boarding, inductions, and training. This represents significant additional financial outlay for the second system.
Most induction and training records are automatically stored in the learning management component of PageUp once the user has commenced or completed any learning content.
However, in some instances, parts of our business may develop and implement learning activities outside of the PageUp system and they may have several hundred participants in these activities. This makes manual data entry of the records very onerous.
The PageUp system could be improved through the addition of functionality where batch uploads can be conducted. Batch uploading of many hundreds of records would save considerable time and resources.
This product could be improved if it could manage contractors. That is, people who are not directly employed by your organization.
Also, if training records could be uploaded in batches (as opposed to users creating their own development records) when required, this would be an improvement.
Recruitment and onboarding module – 11 years
Performance Management module – 3 years
Talent Management and succession modules – 3 years
Learning Management module – 1.5 years
Initially, we experienced issues with the stability of the learning management module as we migrated 50,000+ existing training records from our old system. This created issues with the back end of the system and necessitated a rewrite of the code for the records database. This took several weeks and we had already gone live.
Other aspects of the system were OK.
The system has coped well with an increase in employee numbers and site locations following our acquisition of another major company.
Technical support is very good. We have a dedicated Technical Account Manager (TAM) who understands our business.
Recruitment and onboarding – We previously had a largely manual system in place which became impractical as our business grew (hence the move to PageUp).
Performance management – We previously had a bespoke system in place which was not integrated with our other HR systems and became cumbersome as staff numbers grew (hence the move to PageUp).
Talent management and succession planning – We previously had some bespoke automation coupled with manual processes which we quickly outgrew (hence the move to PageUp).
Learning management – We previously had a learning management system (LMS) in place through e3Learning (a vendor) but this was not integrated with other HR systems and offered little autonomy for the end user. It was therefore difficult to promote the value of employees “owning” their development activity (hence the move to PageUp).
Some aspects of the initial setup were quite complicated, but this was unavoidable. I refer here to the creation and upload of many hundreds of competencies, which underpin the learning management system. Otherwise, it was as one would expect.
The PageUp solution is not the cheapest on the market, but the product is very good. The technical support received is of high quality and worth the cost alone. As with any licensing arrangement, I’d suggest you are clear about the volume of employees likely to use the system at the onset and there will be no surprises with additional costs.
We explored a different learning management system with e3Learning (whom we already used) and this was found to be inadequate for our needs. We also assessed some bespoke, custom-built solutions, but the cost and ongoing development of those systems was prohibitive.
Ensure the pre-sales guys at PageUp provide all the answers to your questions and clarify with them any specific needs you may have, so as to avoid additional development charges. Also, allow your organisation enough time to implement the system appropriately. Our organisation (through necessity) hurried the implementation of one of the PageUp modules and this created a lot of unnecessary pressure for all parties.
At my previous organization, the “approval-to-recruit” process was paper-based and used to take approximately 4-6 weeks. Once automated through the system, the approval timeframe decreased to two days.
PageUps strongest module is the recruitment module, they are definitely leaders in this area. Their compensation and performance modules are not as strong as their Recruitment module.
I do believe that there are other vendors on the market who may indeed offer better performing modules (perf & comp), but the drawback of these other vendors is that generally their offerings are not on the same code base (platform) and are different solutions that they have purchased and then mashed together to create a Talent Suite offering.
PageUp has been placing a great deal of emphasis on improving their Performance module, by increasing the functionality available.
I have used PageUp for more than seven years.
Technical support from the helpdesk was great: 4/5. With the existing account management structure, you generally have a Technical Account Manager and they can be quite helpful. Personally, I believe that they could be more proactive in assuring that, as a client, you are getting the best ROI possible.
A different solution was in place. We switched due to changes in the market and PageUp offered more functionality at a better price point. Additionally, the account management structure and support more aligned to our organisational needs.
The initial setup was straightforward. Working with the technical implementation expert and project manager was a smooth process. My suggestion, to anyone implementing a solution, would be to ensure you have enough face-to-face days on site with the vendor written into your contract.
Do your market research and get quotes from a variety of vendors. This will enable you to negotiate the best price.
Other solutions looked at were NGA and Taleo.
Again, market research has product demos, so you have a clear picture of what functionality is available. This will enable you to create a clear picture of what you are looking for from a system; what functionality is a must and what is a nice to have.
I used the solution for bulk recruitment activities, so I personally really liked the ability to set up events, email large groups of candidates, and search based on application question responses. It allowed me to find information quickly with thousands of candidates, or set up assessment centres and send one email instead of hundreds.
The recruitment campaign I dealt with could have up to 3000 applicants at one time. The process had a number of steps, and often you’d need to move hundreds of applicants from one status to another and send invitation emails with instructions on the next step in the process. I liked that I could easily search for and select the large numbers of candidates I needed to contact and then send one email to all of them seamlessly. We also had some processes set up as “events” in the PageUp system; this is referring to the Physical Aptitude Tests and Assessment Centre days. I could easily set those up as events in PageUp and then invite the candidates to select their time slot. I loved that function. It made it SO much easier to work out the logistics of those days, and allowing candidates to book their own time slot was a lifesaver as it would have been a nightmare trying to do it for them.
I think it allowed a reasonably high ease-of-use for the bulk recruitment programs.
The ability to pull reports was limited for us. I’m not certain if this was because we weren’t paying for certain functions, or because the ability wasn’t there in the system.
The recruitment program I managed was the largest in the organisation in terms of applicant numbers. There were also a number of steps in the recruitment process, such as a physical assessment or an online test. Once candidates were moved out of certain “statuses”, e.g., from “Invited to Physical Assessment” to “Did Not Pass Physical”, it was very difficult to go back and pull reports for each stage of the process. At one point, we were doing a gender diversity recruitment initiative and I was asked to go back through the system and pull reports for previous recruitment campaigns. I found that after manipulating the system on my own and asking for technical support, the reporting function I needed specifically wasn’t really there. I’m not sure if there are added reporting functions you can purchase that we simply didn’t have, or if this is a limitation of the system. I had to go back and do a lot of manual counting of applicant #’s in order to give me the statistics I wanted.
Regarding the bulk recruitment activities in PageUp, you could only communicate with up to 500 candidates at one time. If you attempted to select more than 500 candidates, the system would freeze. For example, I often had to send online testing instructions to thousands of applicants. We figured this out fairly early and managed around it, but for someone who perhaps is using it for the first time and didn’t realise, this could be frustrating.
I used the solution for 3.5 years.
At times, the system could be slow, but again, this may not be the solution’s fault as our operating system was fairly outdated.
I’m not sure if we encountered any scalability issues.
Technical support was strong. I would give it an 4/5. I never waited long and generally was able to get support each time I needed it.
I was not involved in the setup or purchase of the system.
A positive aspect of the system is that we are able to configure it to meet our needs. However, this is limited by the constraints of the system. That is, we cannot configure it to meet our requirements completely.
It provides a centralised repository of information for various HR functions.
In our experience, PageUp has not been as flexible as we would like or expect as a vendor. For example, when we experience limitations in functionality, there hasn’t been a willingness to explore options or make enhancements to cater to our requests.
I have been using PageUp for 10 months.
We have not had any stability issues.
We have not had any scalability issues.
Technical support is poor.
We used the NGA eRecruitment solution for recruitment. We didn’t look at any other system for other functions.
Initial setup was complex. It’s not as flexible as we initially thought.
Be aware of restrictions on configurability.
It has a user-friendly interface in managing job requisitions for the end user.
Another valuable feature is the online PageUp guy to whom we can always ask in regards to configuration matters.
It mainly adjusted with the features and flows, thus adapting to the needs of our organization.
Maybe there is a need to improve the interface so that we will be able to easily search for modules in regards to the system fix.The improvement is more of to have an easy search on where we would want to add fields or configure enhancement on the system.
I have been using this solution for almost two years.
We have had no stability issues as such.
We have not encountered any scalability issues so far.
I would rate the technical support 100/100.
I am a new employee in this company, but I think it is always for the good as to why we need to change or improve our systems.
The initial setup was straightforward for the end user.
It may be complex as a system administrator because we will need to configure everything in accordance to the demand of the organization.
I am not aware of other competing products.
This system is a good one which you can use relatively for managing requisitions and for the hiring process in your company.
The automated letter generation is a great factor in this product.
The automated letter generation was not available at the beginning. That functionality improved business resource time. It also limited user errors, which are caused when doing manual intervention in the creation of letters. The reporting tool is also quite good.
The automated removal of historical data would be great if the user could remove it on an ad-hoc basis when required.
I have been working as the systems administrator on the product for four years.
There were no stability issues.
There have been no scalability issues. Our company imported 7500 user accounts twice a day and we rarely have issues.
If I could, I would rate their technical support with an 11 out of 10. I have never encountered the high level of support from any other vendor in my career. They are outstanding.
From what the market currently has available, this is money well spent.
If you are looking for a product with great support, recruitment functionality, ease-of-use, and reliability, this is a great product.
