I use it if I want to search for information from Kubernetes communities, and then I chat with someone who already has knowledge or knows about Kubernetes. I use it to talk to people using other software like Kubernetes.
Security Analyst at Cloocus
A chat tool that large groups can use, but with a need to improve its interface
Pros and Cons
- "In terms of setup, approaching its menu is simple."
- "Slack's interface is not simple for me. It's not a user-friendly interface"
What is our primary use case?
What is most valuable?
It is a really trendy tool for uploading information with cutting-edge technology. I can browse all the information to find what I want to really know.
What needs improvement?
In comparison to Teams or other tools, Slack's interface is not simple for me. It's not a user-friendly interface.
For how long have I used the solution?
I have been using Slack for almost three months. I am using its cloud version. I just downloaded it from the internet as a third-party solution or software. I am a user of the solution.
Buyer's Guide
Slack Business - Enterprise
September 2025

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What do I think about the scalability of the solution?
The engineers in their department use Slack. Around 50 engineers use Slack.
How was the initial setup?
In terms of setup, approaching its menu is simple. However, when I went to click and change the account, I was confused regarding whether it was proceeding or not.
What's my experience with pricing, setup cost, and licensing?
It is an expensive tool. We pay 15 to 20 USD monthly per user.
What other advice do I have?
I suggest those planning to use Slack to get another social network software such as Teams or Chanty, a tool used in South Korea, are very good. I think Chanty is used in South Korea, especially in the IT sector of Korea.
I rate the overall solution a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

User Happiness Manager at a tech vendor with 1,001-5,000 employees
Effective integration with applications and easy communication with team members through messaging and calls
Pros and Cons
- "One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice."
- "We do experience issues when trying to log in on Slack."
What is most valuable?
One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice. Then, I need to spend on the mode.
Another thing I love is that you can create different teams on Slack, and you have to give each team a legal name and use an icon. The icons on Slack are beautiful. I especially like the variety of icons available on PeerSpot. Another aspect of Slack is the ability to edit your profile picture. It's a visual icon that you can personalize. Yes, you can bring in your own picture and set it as your profile picture. It's a nice feature.
Also, when it comes to emails, you can navigate your email through Slack. If you have an incoming email, Slack will notify you.
If you have an upcoming meeting, Slack will notify you, or it can notify you about your meetings. I like that feature. Additionally, you can connect other applications like Asana and Trello to Slack. That's how you integrate all those applications into Slack. Then there's SMAX. I've used SMAX before.
If you want to communicate with your team without using Google or Google Meet, all you need to do is send them a message on Slack. You can hold a call with them. The network usage of Slack is super cool compared to using Google. The networking aspect of Slack is excellent. Also, my friend mentioned that if you want to organize your day-to-day activities, you can create schedules within Slack.
What needs improvement?
Occasionally, we do experience network issues when trying to log in on Slack. However, I believe it's only happened once. It's not a recurring problem.
For how long have I used the solution?
.
What do I think about the stability of the solution?
Slack is a stable solution. I have only experienced one network issue so far, but apart from that, I haven't faced any other problems.
What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten.
How was the initial setup?
It is super easy to navigate on Slack. So, the initial setup is easy.
What other advice do I have?
One thing I appreciate about Slack is that when there's new information or a request from Excel, based on your settings, a notification pops up and informs you that a new update has been added to the team. It's called "Wish It," and it's really helpful for my work. I love that feature.
Additionally, if you need to save any important information, you can easily do so. Even if you accidentally close the app, the information is still there, which is really cool. Personally, if I were to rate it, I would give Slack a solid ten out of ten. Initially, when I logged into my system, I received notifications for all the information and feedback from the team I needed to access. It automatically directs me to what I need to see.
I would suggest familiarizing yourself with the application, especially its features. Personally, I haven't explored all the features, but some of my friends have, and they highly recommend them. Slack has a lot of useful information and features that you can benefit from. Additionally, you can even create side calls or group calls for your team, like after a game or after work, which is super fun.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Slack Business - Enterprise
September 2025

Learn what your peers think about Slack Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Devops engineer at a tech services company with 11-50 employees
Helps to communicate with colleagues
Pros and Cons
- "I use Slack for communication with my colleagues."
- "When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers."
What is our primary use case?
I use Slack for communication with my colleagues.
What needs improvement?
When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers.
For how long have I used the solution?
I have been working with the product for three months.
What do I think about the stability of the solution?
I would rate the product's stability a ten out of ten.
What do I think about the scalability of the solution?
I would rate Slack's scalability a nine out of ten. My company has 60 users for the solution.
How was the initial setup?
Slack's installation is very simple and I don't think I spent more than five minutes to complete it.
What other advice do I have?
I would rate Slack a nine out of ten. I use the application on my desktop and I don't use a mobile version now. However, I may use it in the future.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Full-Stack Python Developer at Optisol
Great for thread based communication, but sometimes logging in can be difficult
Pros and Cons
- "We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in."
- "Sometimes there are login issues."
What is our primary use case?
We use it with our clients for sharing files and for communication.
How has it helped my organization?
What is most valuable?
We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in.
We also send/download multiple files at a time.
It's also helpful that we can do group and individual calls on Slack.
There is a great search functionality.
What needs improvement?
Sometimes there are login issues.
For how long have I used the solution?
I have experience using Slack.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
Slack is east to scale.
What's my experience with pricing, setup cost, and licensing?
It is an affordable solution.
What other advice do I have?
Overall, I rate the solution a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Marketing specialist at a tech vendor with 51-200 employees
Helps to communicate with cross-functional teams internally
Pros and Cons
- "I like the tool's ability to send voice mail. We can also search for conversations easily in Slack."
- "The tool should be able to fetch a conversation when we search for it even if it is in the thread."
What is our primary use case?
We use Slack for internal communication between cross-functional teams.
What is most valuable?
I like the tool's ability to send voice mail. We can also search for conversations easily in Slack.
What needs improvement?
The tool should be able to fetch a conversation when we search for it even if it is in the thread.
For how long have I used the solution?
I have been using the product for a year.
What do I think about the stability of the solution?
I would rate Slack's stability a seven out of ten. It is difficult to open the tool at times and it restarts again for some reason.
What do I think about the scalability of the solution?
I would rate the tool's scalability a seven out of ten.
How was the initial setup?
Slack is easy to set up.
What other advice do I have?
I use Slack's desktop application. I would rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder, CEO at a tech services company with 11-50 employees
Organized communication with categorized channels and content sharing
Pros and Cons
- "Slack's categorization of content and the availability of channels are highly valuable, as they keep communications organized."
- "Slack's Canvas feature could be improved in terms of its user experience."
What is our primary use case?
We mainly use Slack as a communication channel. Additionally, we use it for remote working and voice meetings through Slack Connect.
How has it helped my organization?
Using Slack has significantly improved our internal communications, helping avoid personal and work communications being mixed. With Slack, we have categorized channels that help in maintaining clarity in communication.
What is most valuable?
Slack's categorization of content and the availability of channels are highly valuable, as they keep communications organized.
We also use Slack's features for brief ideation, sharing content onto Notion for comprehensive documentation. We are really satisfied with Slack, having used it since my first company for about five years.
What needs improvement?
Slack's Canvas feature could be improved in terms of its user experience. While they are trying to integrate something like Notion, it doesn't work well, which is why we still use Notion for official documentation.
For how long have I used the solution?
I have been using Slack for about five years.
What do I think about the stability of the solution?
Slack has been very reliable, with server issues occurring only once or twice a year.
How are customer service and support?
We have never contacted Slack support since we haven't had any issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using Slack professionally, we used platforms like KakaoTalk, which mixed work and personal communications and lacked a clear system for organizing conversations.
How was the initial setup?
The setup was straightforward as we simply use Slack as a communication channel.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. While cheaper would be better, we are generally satisfied with the current pricing model.
Which other solutions did I evaluate?
Discord is more customizable than Slack but is also more complicated and suited more for casual or club environments rather than professional company use.
What other advice do I have?
If your organization needs a fixed number of participants and an organized communication structure, Slack should be adopted instead of a messaging app. People who have used competitors like Microsoft Teams often prefer Slack.
I rate Slack ten out of ten, as I've never considered replacing it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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