Slack Business - Enterprise Reviews

We use the solution for communication within our internal teams and with external organizations.

The solution is intuitive, easy to use, and has many essential features. Also, the notifications features for its mobile version work the best. In addition, we can set it up as per our preferences, which is helpful and advanced.

The solution's capabilities to provide security features for corporations could be better. Along with it, the mobile version's calls and sharing video features could be faster.

We have been using the solution for more than four years.

The solution's stability for the mobile version could be better as it freezes sometimes. At the same time, it works fine for the desktop version.

The solution is scalable. We have 150 users in our organization.

It is a good collaboration tool. It makes communication within our organization easier. Our Administrators can also lock down the channels for exchanging messages and use them as an announcement tool.

I rate it an eight out of ten.

We use Slack for Team communication and also for channel alignment functionality. We also use the solution for monitoring. Meaning that we integrate it with other workloads that we have in the cloud, so that we can monitor. 

The most valuable feature is that we can easily integrate different workloads and the alerts are reliable. Also because it allows us to use it as a monitoring tool sometimes. 

The solution should have less frequent updates. 

I have experience with Slack. 

It is a stable solution. I rate the stability a ten out of ten. 

It is a scalable solution. A few thousand users are using the solution presently. 

I did not have the need to contact the technical support team. 

I would recommend this solution because it has reliability of all the functionalities, the channel functionality, the visibility of the channel. And as I mentioned before, the use cases that we have with  reliable alerts and monitoring of different workloads. So for me, the solution is very easy to use from that perspective. 

I rate the solution a ten out of ten. 

Slack is our main source of collaboration and we use it for all internal messages.

The way groups are created on slack could be improved. Once you create a group of people, you can't add additional people unless you convert it to a channel.

I have used Slack for one year. 

This is a stable solution. 

This is a scalable solution. 

The initial setup is straightforward. 

Slack is a really easy collaboration tool to use and many companies are adopting this popular tool. 

I would rate this solution a nine out of ten. 

We used Slack for all of our internal communications during the COVID pandemic.

The most valuable feature for me was the different channels. You can make categories and then jump between different channels and groups.

It is really easy to use.

Slack does not have videoconferencing capabilities, which would have been nice. It would be helpful if they added this feature in the future.

The addition of more chat features such as sending GIFs and emoticons would be an improvement.

We were using Slack for about three months.

The stability is good. It had never failed us.

It is widely used in our organization, although I cannot say how many users in total. In our department, there are 14,000 employees.

We were using Slack and then during the COVID pandemic, we switched to Zoom. Now, we have installed Microsoft Teams and are working with it.

I think it would be excellent if they combined Slack and Zoom.

The initial setup is easy. I had set something up wrong because I didn't make it private versus public, although I had not read anything about configuring it beforehand.

My understanding is that we were using the free version. 

My advice for anybody who is considering Slack is that it is a great tool. For us, it's difficult to talk with other departments, so this was the ideal solution. Overall, we really liked it, although it would have been nice to have videoconferencing support.

I would rate this solution a ten out of ten.

We are using Slack to collaborate between employees, as many of them are working from home. While I personally started using it a couple of years ago, it has been about a month since all of our employees began using it.

Slack allows our employees to share information on a daily basis without overloading email.

This solution is easy to use.

Slack makes it easy for employees to contact each other and exchange documents or information. It is not like a big CRM but for internal usage, it's good enough.

I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time.

For most add-ons, clients need to know the command to run the add-ons. I think it would be useful for them to design the appropriate icons so that non-IT clients can launch them in a simple and easy way. For example, starting a video conference with an already defined room.

It would be useful for an organization to be able to define a specific storage space for the storage of all documents exchanged by teams

I have been using Slack for two years.

This is a stable solution.

We are only using the free version so I do not really know about the scalability.

We have 300 users and daily, there are 60% to 70% of them using it.

I have not needed to contact technical support.

Slack is very easy to set up and there are only a few steps involved.

We deployed this solution ourselves. It was easy to send employees invitations to join.

We use the free version that does not have a license.

We may use Microsoft teams in place of Slack in the future, although this is not a decision that I will be part of. At this time, there is not much interest in moving to Zoom or Teams.

We did not want to spend too much time investigating options before starting our remote work and because I was familiar with Slack, this is what I chose.

My advice for anybody who is researching Slack is that it is easy to set up and quite helpful for daily common things. We use only the free license but it is enough for us. If we continue to use Slack after the current crisis ends then we may buy more features and add-ons. For now, however, we have what we need.

Overall, we are satisfied with Slack.

I would rate this solution an eight out of ten.

We use Slack for having meetings with one of our vendors.

The most valuable features are video conferencing and sharing content during meetings.

I would like the in-meeting content sharing facility to be improved.

We have been using Slack for about one year.

Slack is stable and we haven't had any problems.

We have not had issues with scalability but our audiences in the meetings have not been large.

The technical support is fine.

In addition to Slack, we use Microsoft Teams as well as Skype. I think that all of these products are comparable, with nothing, in particular, that is an advantage or disadvantage.

Overall, Slack meets the needs that we have.

I would rate this solution as average, at five out of ten.

I use Slack to communicate mainly for content related tasks with clients as they find it easy and quick to keep track of all of the on-going projects. Most importantly, it helped me to communicate with other content writers whenever I have to work in a team for a particular content project.

Earlier, while we used to communicate through email, it was good but it became difficult to keep track of all the projects and keep ourselves updated with the latest changes. Since we started using Slack, we have been able to solve each other's problems and identify all of the loopholes within a reasonable timeline.

Slack is a powerpack bundle of features that help small or large organizations to handle teams and their tasks. Personally, I love the feature that gives you the ability to name a channel as per task and include/exclude members within that channel to eradicate all other disturbances.

According to my observation, a large size file sharing feature is what can be expected, which will centralize all activities within Slack and that can save a lot of time.

I would like to see the social sharing of blogs, announcements, or other news directly from the message corner. 

It's our organization's chatroom where workflows and information are passed. We use Slack for communication within teams.

Slack has been very useful in our organization for doing communications and passing on pieces of information.

I really liked the Slack bot and its integration with partners to make the work easy and with proper flow. We can create a group also.

• I think it's the best till now and the Slack team is doing well.
• It will be great if they can start using the offline mode chat. Once we are back online, it will float the messages again.

The product is stable, but you need an online connection.

This product has been doing well until now. 

We were using Google Hangouts before Slack.

The initial setup was very easy.

It was an in-house implementation and easy to set up.

You can have a free trial also for Slack, and its pricing depends on the features and team size you want to go with. The pricing is good, and it's worth it.

We were planning for Skype, Discord and Microsoft Teams.