Slack Business - Enterprise Reviews

We mainly use Slack as a communication channel. Additionally, we use it for remote working and voice meetings through Slack Connect.

Using Slack has significantly improved our internal communications, helping avoid personal and work communications being mixed. With Slack, we have categorized channels that help in maintaining clarity in communication.

Slack's categorization of content and the availability of channels are highly valuable, as they keep communications organized. 

We also use Slack's features for brief ideation, sharing content onto Notion for comprehensive documentation. We are really satisfied with Slack, having used it since my first company for about five years.

Slack's Canvas feature could be improved in terms of its user experience. While they are trying to integrate something like Notion, it doesn't work well, which is why we still use Notion for official documentation.

I have been using Slack for about five years.

Slack has been very reliable, with server issues occurring only once or twice a year.

We have never contacted Slack support since we haven't had any issues.

Positive

Before using Slack professionally, we used platforms like KakaoTalk, which mixed work and personal communications and lacked a clear system for organizing conversations.

The setup was straightforward as we simply use Slack as a communication channel.

The pricing is reasonable. While cheaper would be better, we are generally satisfied with the current pricing model.

Discord is more customizable than Slack but is also more complicated and suited more for casual or club environments rather than professional company use.

If your organization needs a fixed number of participants and an organized communication structure, Slack should be adopted instead of a messaging app. People who have used competitors like Microsoft Teams often prefer Slack. 

I rate Slack ten out of ten, as I've never considered replacing it.

I use Slack for communication with my colleagues. 

When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers. 

I have been working with the product for three months. 

I would rate the product's stability a ten out of ten. 

I would rate Slack's scalability a nine out of ten. My company has 60 users for the solution. 

Slack's installation is very simple and I don't think I spent more than five minutes to complete it. 

I would rate Slack a nine out of ten. I use the application on my desktop and I don't use a mobile version now. However, I may use it in the future. 

We use Slack for internal communication between cross-functional teams. 

I like the tool's ability to send voice mail. We can also search for conversations easily in Slack. 

The tool should be able to fetch a conversation when we search for it even if it is in the thread. 

I have been using the product for a year. 

I would rate Slack's stability a seven out of ten. It is difficult to open the tool at times and it restarts again for some reason. 

I would rate the tool's scalability a seven out of ten. 

Slack is easy to set up. 

I use Slack's desktop application. I would rate it an eight out of ten.