Slack Business - Enterprise Reviews

We are using Slack for web conferencing. It is primarily for external communication with one of our suppliers.

The most valuable feature is the screen sharing, which works well.

This solution is freely available to almost everyone.

The tracking, integration tool, and voice calls are all good.

The user interface is intuitive for me.

There should be better integration between Slack and Office 365.

It should be easier to work collaboratively on files.

I would like the text in chat to be more customizable.

I have been using Slack for a couple of months.

We have not experienced any problems with stability. We use it maybe once a week to contact one of our suppliers.

As a user, I have not had problems with scalability. I am part of a small group that makes use of slack but that doesn't mean that it isn't widely used in the company.

I have not been in contact with technical support.

We are using multiple web conferencing tools including Mircosoft Teams, Skype, and Slack.

I would say that the user interface in Slack is more intuitive than in Teams. One advantage to teams is that it is fully integrated into Office 365. I would say that collaborative working on files is better in teams. In our situation, the focus of Teams is internal, rather than with external partners.

Overall, this is a good product and I can recommend it. It's easy to use and so far, it has been reliable.

I would rate this solution an eight out of ten.

We use the solution for basic communication such as chatting. 

Slack helps me to read bulk messages. 

The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks. 

I have been working with the product for five to six years. 

I would rate the product's scalability an eight out of ten. My company has 5000 users on Slack. 

I haven't encountered any outages and hence never contacted the support. 

Slack's setup is simple. 

I would rate Slack a nine out of ten. 

Slack is a collaboration tool where you can create specific topic-related channels and manage different threads on different talks so people can interact and maintain a chat. You can use the solution to share files and to do a one-on-one or a group conversation. It's a multilateral functional collaboration platform.

Slack is difficult to scale. When scaled on a large scale, the solution's cost becomes a matter of concern for organizations. It is a large project to migrate from Slack to Microsoft Teams or any other platform.

Slack is a pretty stable solution. I rate Slack an eight or nine out of ten for stability.

Slack is a scalable solution, but not every organization can afford to maintain it. I rate Slack an eight out of ten for scalability.

The solution’s initial setup is complex.

It's up to the organization whether it wants to use Slack or not. Some people like the solution, while others don't.

Overall, I rate Slack eight out of ten.

The solution makes it easy to create groups, share documents, and communicate. 

Slack feels clustered and hence it should improve its design and UI. 

I have been working with the solution for six months. 

Slack is stable. 

I would rate the solution's scalability an eight out of ten. My company has 30 users for Slack and we plan to increase the usage in the future. 

Slack's setup is easy and takes only a few minutes to complete. 

I would rate the tool's pricing a four out of ten. 

I would rate Slack an eight out of ten. I recommend the solution since it covers all the basic needs. 

We use Slack for communication, file sharing, meetings, text messages, etc. Slack has been so helpful for us.

Slack has made communication much easier in our company. I can text someone in the company or send a message. I can also have an audio call with a couple of team members on the go without needing to start setting up calls on Zoom or Google Meet, or Microsoft Teams. I can have that voice or video call right away on Slack.

The huddle feature that allows you to get on a call with a colleague is one of the best features of Slack. You can call someone on the go with the huddle feature and save the time of having to set up Zoom calls or Google Meet.

Slack should add a feature to schedule meetings. Users should get notifications or prompts regarding the meeting time so they can attend that meeting.

Sometimes, when Slack is down, there is a delay in messages being delivered. Such delays also need to be improved in Slack.

I have been using Slack for the past five years.

I rate Slack a six out of ten for stability.

I rate Slack a seven out of ten for scalability.

Slack’s initial setup was not difficult.

I use the latest version of Slack. Slack is deployed on-cloud in our organization.

I highly recommend Slack for teams that want to communicate and collaborate. Slack can integrate with other apps like Google Calendar and Loom for voice and video recording. I recommend Slack for teams that want to scale and collaborate.

Overall, I rate Slack a seven out of ten.

We use the tool to communicate with the design team, and exchange links, and code needs. I use it for collaborating with outside spaces. 

I like Slack's notifications. It is more user-friendly and pleasing than Teams. 

The tool is a bit slow. 

I have been using the product for six years. 

The product is a bit slow but stable. 

Slack is scalable. 

Teams is a Microsoft product and not free. You have to buy a 365 account and everyone cannot do that. Slack has a facility to avail free accounts. 

Slack's setup is easy. The product does not require any maintenance. 

There are no licensing costs associated with the solution. 

I would rate Slack a five out of ten. 

The product makes communication seamless. There are around 200 employees in my organization. If the HR personnel want to reach us, they use the channels to put up messages, posters, and banners for workplace events or blood donation drives. They use the channels whenever they want to spread information about anything.

Slack is a really good solution. We can see whether our colleagues are available or away. If we need to share any information within our team, we can create a channel and share the information. We can share technical and non-technical information like, HR information using the product. Information sharing is the feature I like the most. The product allows us to update our status to communicate whether we are away or out for lunch. We can also make notes to ourselves using the solution. It functions quite well.

The UI could be a little bit better.

I have been using the solution consistently for the last year.

The tool is stable. Many employees in the organization are happy to use the product.

The solution is scalable. As more and more people join the organization, they are able to use the tool.

The initial setup was easy. The solution is deployed on the cloud.

I work from home. I do not use the on-premises product. If people use it consistently, they will understand how to use it and communicate with their teams properly. Overall, I rate the solution an eight out of ten.

We use the product in the office for communication. It's our main channel for any communication.

Slack provides very fast communication. The communication is sent directly to me, so I do not miss out on anything. The product provides various channels to communicate. A channel is like a team, where all communication regarding a team is sent. The product gives the flexibility of having many channels. Communication is isolated and sent to the right person at the right time. Slack has a voice messaging feature.

The product crashes when I use it on the desktop. The product must improve user experience. It would be quite interesting if Slack works with Microsoft Teams.

I have been using the solution for six years.

The product crashes sometimes. I've never understood what the problem is. It happens intermittently. I don't know what really makes it crash, but it happens once in a very long time.

The solution is scalable. We are a huge team. We’re about 40 people. All of us use it seamlessly. It achieves our objective as a small team.

In 2006, we used IP Messenger. It worked the same way but could be used only in the office. We didn't have any visibility of the communication outside the office. It did not have channels. It had many drawbacks, and Slack solved a lot of those problems.

The solution is quite easy to set up. Anyone can easily set up the product, whether senior employees, junior employees, or professionals.

I use Slack on my desktop. I have it on my phone too. All communications reach me as soon as they are sent, whether I’m in the office or outside. I don't look at the product for improvement. I appreciate what the product is doing. I'm not an administrator. I am a typical user. I joined the Slack channel because I was invited. I have access to Slack as a user, not as an administrator. I used IP Messenger as a software developer for a medium-sized organization in Kenya. We could share files. We could send text messages and all of it. We couldn’t use IP Messenger outside the office. It did not have channels. 

For people who need constant communication and don’t want to rely on emails, Slack is the right tool for them. We can work on the mobile phone to communicate on the go. As long as we have internet connectivity, it is secure. We can create as many channels as we like and collaborate. We can also do voice calls and send voice notes. Overall, I rate the product a seven out of ten.