Slack Business - Enterprise Reviews

I use the tool to communicate with my team because we work remotely since COVID. 

The solution has a great user interface and functionalities. It has good features that we can use. We can integrate any third-party application with Slack so that it provides you with insights and updates in real-time on Slack itself.

The solution needs to improve its scalability. 

I have been using the solution for four to five years. 

I would rate the product's stability a ten out of ten. 

I would rate the solution's scalability a nine out of ten. My company has 60 users for the product. 

The solution's initial setup is easy. You just have to sign up with your work email and you're good to go. We have deployed the solution on the cloud. 

The product is worth its money. 

The solution is expensive. 

You can use this solution if you want to give your employees a good experience in communication. 

We use it for internal communication, and we also use it for external communication or customer relations.

You can create channels between teams internally and externally, which is great. There is a lot of security with Slack internal, which is what I value. 

You can very easily share large files through Slack. Integration is easy.

Their notifications are generally not very prompt. There is a problem with their notification engine, and sometimes, I end up pressing on notifications. There are a few bugs there. 

It also tends to lag sometimes. It gets slow.

I would like to be able to do live streaming on Slack. Slack allows Slack huddle where you can do a group call, but it is not very well-designed. I'm not sure if it is going very well, but live streaming is one thing that I would definitely love to see. When you use Zoom, I like how you can run webinars. If we could do that through Slack, it would become an all-integrated platform. I would also like to be able to schedule meetings using Slack, similar to Zoom.

I would like to see better connectivity between Slack and Gmail where Slack can prompt me for some of the things from my Gmail. For example, there can be a prompt such as "This person has been mailed, and you can contact him through Slack." 

It should have an automated translator. It would be helpful for interacting with people who are multilingual. For example, I speak English, but the other person might not understand English. There should be an automated translator inbuilt into Slack for such situations. Instagram has a similar feature where for a caption, you can click the See Translation button, and it does the translation for you. This is something that Slack could add.

I have been using this solution for almost 18 months.

It is fairly stable.

It can be scaled very easily. We have about 20 people who use this solution.

I have not used their support so far.

It was straightforward. It took one day.

It is good. It is one of the best ones out there. You can definitely go for it. 

When you're partnering with teams outside your organization, you can't really do without Slack. It becomes a necessity. We chose this solution because Slack was the most widely used solution. A lot of companies that we partner with and a lot of our customers end up using Slack. So, for us to partner with them, we needed Slack.

I would rate it a nine out of ten. It is widely used, but they need to work on its features.

We use Slack for general communication, conference calls, and sharing screens because we have people working from different countries.

There are 53 people using Slack in our organization.

The solution is deployed on-premises.

It gives you the ability to share your screen and have conference calls. You can also create different channels. You can use it on your PC or on your phone.

We recently had to learn about another program, and somebody had to teach from abroad. They could share their screen, and we were able to have a conference call through that.

Everything has room for improvement, so I think Slack could add additional features without making the solution slower or more difficult to use.

I have been using this solution for a year and a half.

The stability is good. It doesn't matter how many people use it.

Setup is pretty easy.

I would rate this solution 8 out of 10. 

You can use it on your phone, not just on your PC or laptop. It pretty much works the same, and you can do almost everything on your phone.

We use Slack for communication and announcements.

The solution is deployed on-premises. We have around 65 people using this solution in our company.

It's valuable for announcements and communicating between team members.

It also gives you the ability to have video calls and share your screen. 

There could be a read function so that when you send a message, instead of the other person having to add a reaction, you know that the message went through.

I have been using Slack for roughly three and a half years.

It has not crashed once in three years, so I would say it's pretty good.

The scalability is okay.

We haven't had any issues, so we haven't needed to contact technical support.

It's very simple. You just use your work email, sign in, and that's about it.

I would rate this solution 8 out of 10.

My advice is to use both the mobile and desktop versions.

We are using Slack to collaborate between employees, as many of them are working from home. While I personally started using it a couple of years ago, it has been about a month since all of our employees began using it.

Slack allows our employees to share information on a daily basis without overloading email.

This solution is easy to use.

Slack makes it easy for employees to contact each other and exchange documents or information. It is not like a big CRM but for internal usage, it's good enough.

I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time.

For most add-ons, clients need to know the command to run the add-ons. I think it would be useful for them to design the appropriate icons so that non-IT clients can launch them in a simple and easy way. For example, starting a video conference with an already defined room.

It would be useful for an organization to be able to define a specific storage space for the storage of all documents exchanged by teams

I have been using Slack for two years.

This is a stable solution.

We are only using the free version so I do not really know about the scalability.

We have 300 users and daily, there are 60% to 70% of them using it.

I have not needed to contact technical support.

Slack is very easy to set up and there are only a few steps involved.

We deployed this solution ourselves. It was easy to send employees invitations to join.

We use the free version that does not have a license.

We may use Microsoft teams in place of Slack in the future, although this is not a decision that I will be part of. At this time, there is not much interest in moving to Zoom or Teams.

We did not want to spend too much time investigating options before starting our remote work and because I was familiar with Slack, this is what I chose.

My advice for anybody who is researching Slack is that it is easy to set up and quite helpful for daily common things. We use only the free license but it is enough for us. If we continue to use Slack after the current crisis ends then we may buy more features and add-ons. For now, however, we have what we need.

Overall, we are satisfied with Slack.

I would rate this solution an eight out of ten.

We are using Slack for web conferencing. It is primarily for external communication with one of our suppliers.

The most valuable feature is the screen sharing, which works well.

This solution is freely available to almost everyone.

The tracking, integration tool, and voice calls are all good.

The user interface is intuitive for me.

There should be better integration between Slack and Office 365.

It should be easier to work collaboratively on files.

I would like the text in chat to be more customizable.

I have been using Slack for a couple of months.

We have not experienced any problems with stability. We use it maybe once a week to contact one of our suppliers.

As a user, I have not had problems with scalability. I am part of a small group that makes use of slack but that doesn't mean that it isn't widely used in the company.

I have not been in contact with technical support.

We are using multiple web conferencing tools including Mircosoft Teams, Skype, and Slack.

I would say that the user interface in Slack is more intuitive than in Teams. One advantage to teams is that it is fully integrated into Office 365. I would say that collaborative working on files is better in teams. In our situation, the focus of Teams is internal, rather than with external partners.

Overall, this is a good product and I can recommend it. It's easy to use and so far, it has been reliable.

I would rate this solution an eight out of ten.

I use Slack for team collaboration.

Tasks and team huddles are the most valuable features of Slack.

When I share any file with my colleagues, that file remains in Slack storage even after I delete the message. I need to manually delete them one by one. It would be better if Slack had a 'select all' option to delete all the files.

I have been using Slack for four years.

Slack is a stable solution.

I rate Slack ten out of ten for stability.

Around 20 users are using Slack in our organization, and we have plans to increase the usage.

I rate Slack an eight out of ten for scalability.

On a scale from one to ten, where one is difficult, and ten is easy, I rate Slack a seven out of ten for the ease of its initial setup.

The solution’s pricing is cheap.

I use Slack on the cloud as a SaaS service. I recommend Slack for better conversations in a product team.

Overall, I rate Slack a nine out of ten.

We use the solution for basic communication such as chatting. 

Slack helps me to read bulk messages. 

The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks. 

I have been working with the product for five to six years. 

I would rate the product's scalability an eight out of ten. My company has 5000 users on Slack. 

I haven't encountered any outages and hence never contacted the support. 

Slack's setup is simple. 

I would rate Slack a nine out of ten.