Slack Business - Enterprise Reviews

The tool helped us with collaboration. Another use case for us was ticketing, where people who needed to take action could be informed immediately on Slack rather than over the conventional mechanism of emails. You need to look over hundreds of emails and then realize that there is a ticket. You can also collaborate to get document reviews done and avail feedback immediately rather than exchanging and putting it in our systems. 

I am impressed with the product's calls and screen share features which are very useful. 

I want a feature in the solution that will help me share documents only with the set of people that I prefer rather than all of them. I would also like the solution to have a feature similar to Microsoft SharePoint where you can group all your documents. 

I have been working with the product for one year. 

I haven't encountered any issues with stability. 

The solution is scalable and can accommodate thousands of users. I didn't see any problem with scaling. My company has 1500 users for the product. 

We use the solution's cloud version. 

I would rate the product a nine out of ten. The tool is a great collaborative tool that works well with teams spread across different locations. It helps them to come together and have a common workspace to work efficiently. Slack is a productivity improvement tool as well. My company has migrated to Teams since we subscribed to the Office 365 suite and switched to a standard communication channel. 

We use it for internal communication, and we also use it for external communication or customer relations.

You can create channels between teams internally and externally, which is great. There is a lot of security with Slack internal, which is what I value. 

You can very easily share large files through Slack. Integration is easy.

Their notifications are generally not very prompt. There is a problem with their notification engine, and sometimes, I end up pressing on notifications. There are a few bugs there. 

It also tends to lag sometimes. It gets slow.

I would like to be able to do live streaming on Slack. Slack allows Slack huddle where you can do a group call, but it is not very well-designed. I'm not sure if it is going very well, but live streaming is one thing that I would definitely love to see. When you use Zoom, I like how you can run webinars. If we could do that through Slack, it would become an all-integrated platform. I would also like to be able to schedule meetings using Slack, similar to Zoom.

I would like to see better connectivity between Slack and Gmail where Slack can prompt me for some of the things from my Gmail. For example, there can be a prompt such as "This person has been mailed, and you can contact him through Slack." 

It should have an automated translator. It would be helpful for interacting with people who are multilingual. For example, I speak English, but the other person might not understand English. There should be an automated translator inbuilt into Slack for such situations. Instagram has a similar feature where for a caption, you can click the See Translation button, and it does the translation for you. This is something that Slack could add.

I have been using this solution for almost 18 months.

It is fairly stable.

It can be scaled very easily. We have about 20 people who use this solution.

I have not used their support so far.

It was straightforward. It took one day.

It is good. It is one of the best ones out there. You can definitely go for it. 

When you're partnering with teams outside your organization, you can't really do without Slack. It becomes a necessity. We chose this solution because Slack was the most widely used solution. A lot of companies that we partner with and a lot of our customers end up using Slack. So, for us to partner with them, we needed Slack.

I would rate it a nine out of ten. It is widely used, but they need to work on its features.

We use Slack for communication and announcements.

The solution is deployed on-premises. We have around 65 people using this solution in our company.

It's valuable for announcements and communicating between team members.

It also gives you the ability to have video calls and share your screen. 

There could be a read function so that when you send a message, instead of the other person having to add a reaction, you know that the message went through.

I have been using Slack for roughly three and a half years.

It has not crashed once in three years, so I would say it's pretty good.

The scalability is okay.

We haven't had any issues, so we haven't needed to contact technical support.

It's very simple. You just use your work email, sign in, and that's about it.

I would rate this solution 8 out of 10.

My advice is to use both the mobile and desktop versions.

We use it with our clients for sharing files and for communication.

We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in.

We also send/download multiple files at a time.

It's also helpful that we can do group and individual calls on Slack.

There is a great search functionality.

 Sometimes there are login issues.

I have experience using Slack. 

It is stable. 

Slack is east to scale.

It is an affordable solution. 

Overall, I rate the solution a six out of ten. 

I use Slack for team collaboration.

Tasks and team huddles are the most valuable features of Slack.

When I share any file with my colleagues, that file remains in Slack storage even after I delete the message. I need to manually delete them one by one. It would be better if Slack had a 'select all' option to delete all the files.

I have been using Slack for four years.

Slack is a stable solution.

I rate Slack ten out of ten for stability.

Around 20 users are using Slack in our organization, and we have plans to increase the usage.

I rate Slack an eight out of ten for scalability.

On a scale from one to ten, where one is difficult, and ten is easy, I rate Slack a seven out of ten for the ease of its initial setup.

The solution’s pricing is cheap.

I use Slack on the cloud as a SaaS service. I recommend Slack for better conversations in a product team.

Overall, I rate Slack a nine out of ten.

We use the solution for basic communication such as chatting. 

Slack helps me to read bulk messages. 

The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks. 

I have been working with the product for five to six years. 

I would rate the product's scalability an eight out of ten. My company has 5000 users on Slack. 

I haven't encountered any outages and hence never contacted the support. 

Slack's setup is simple. 

I would rate Slack a nine out of ten. 

Slack is a collaboration tool where you can create specific topic-related channels and manage different threads on different talks so people can interact and maintain a chat. You can use the solution to share files and to do a one-on-one or a group conversation. It's a multilateral functional collaboration platform.

Slack is difficult to scale. When scaled on a large scale, the solution's cost becomes a matter of concern for organizations. It is a large project to migrate from Slack to Microsoft Teams or any other platform.

Slack is a pretty stable solution. I rate Slack an eight or nine out of ten for stability.

Slack is a scalable solution, but not every organization can afford to maintain it. I rate Slack an eight out of ten for scalability.

The solution’s initial setup is complex.

It's up to the organization whether it wants to use Slack or not. Some people like the solution, while others don't.

Overall, I rate Slack eight out of ten.

The solution makes it easy to create groups, share documents, and communicate. 

Slack feels clustered and hence it should improve its design and UI. 

I have been working with the solution for six months. 

Slack is stable. 

I would rate the solution's scalability an eight out of ten. My company has 30 users for Slack and we plan to increase the usage in the future. 

Slack's setup is easy and takes only a few minutes to complete. 

I would rate the tool's pricing a four out of ten. 

I would rate Slack an eight out of ten. I recommend the solution since it covers all the basic needs. 

We use Slack for communication, file sharing, meetings, text messages, etc. Slack has been so helpful for us.

Slack has made communication much easier in our company. I can text someone in the company or send a message. I can also have an audio call with a couple of team members on the go without needing to start setting up calls on Zoom or Google Meet, or Microsoft Teams. I can have that voice or video call right away on Slack.

The huddle feature that allows you to get on a call with a colleague is one of the best features of Slack. You can call someone on the go with the huddle feature and save the time of having to set up Zoom calls or Google Meet.

Slack should add a feature to schedule meetings. Users should get notifications or prompts regarding the meeting time so they can attend that meeting.

Sometimes, when Slack is down, there is a delay in messages being delivered. Such delays also need to be improved in Slack.

I have been using Slack for the past five years.

I rate Slack a six out of ten for stability.

I rate Slack a seven out of ten for scalability.

Slack’s initial setup was not difficult.

I use the latest version of Slack. Slack is deployed on-cloud in our organization.

I highly recommend Slack for teams that want to communicate and collaborate. Slack can integrate with other apps like Google Calendar and Loom for voice and video recording. I recommend Slack for teams that want to scale and collaborate.

Overall, I rate Slack a seven out of ten.

We use the tool to communicate with the design team, and exchange links, and code needs. I use it for collaborating with outside spaces. 

I like Slack's notifications. It is more user-friendly and pleasing than Teams. 

The tool is a bit slow. 

I have been using the product for six years. 

The product is a bit slow but stable. 

Slack is scalable. 

Teams is a Microsoft product and not free. You have to buy a 365 account and everyone cannot do that. Slack has a facility to avail free accounts. 

Slack's setup is easy. The product does not require any maintenance. 

There are no licensing costs associated with the solution. 

I would rate Slack a five out of ten.