Slack Business - Enterprise Reviews

Our internal team primarily used Slack for communication with each other. If two or three people were working on the same modules then they were able to share code and work together.

The feature that I have found most valuable is communication between team members.

Customization is something that Slack is lacking. Otherwise, however, the user interface is very good.

We have been using slack for the past one and a half years.

Recalled that there were some bugs about a year ago. However, I don't recall the details or what they did to rectify the problem.

I have not personally been in contact with technical support. When we experienced the bugs about a year ago, my team may have been in contact with them. Ultimately, the problem was resolved.

We primarily use Slack and Microsoft Teams. We know of Confluence but do not use it much.

Slack is a better product than Teams. Teams is more like a chat window, rather than a development window. We were also having issues with Teams, initially, with the user interface when we were trying to create groups. We found that it was not that easy, or perhaps not convenient.

My company has been acquired so we are going to align our systems with our parent company. At this point, I am not sure if we will continue with Slack or instead move to another solution. I have suggested that we continue using the same tools, but at this point, I am not sure.

In my opinion, this is a good product and I recommend it. Slack is much better than Microsoft Teams.

I would rate this solution an eight out of ten.

I use Slack primarily for communications. This includes communicating with individuals as well as grouping people into cells to work on specific parts of a project. We don't use the features beyond just the basic communicative side of it.

With respect to being a clean and efficient communications platform, I think that it does the job quite well.

It's very good for when you have a large number of people working within the team. It can be a challenge to ensure that people are working within the bounds of the project that they are assigned to, and Slack is effective for ensuring that happens.

I have found it cumbersome to create and set up groups, or channels. I recall having to go through the application, then back to the web site, and then back to the application. I didn't really like that and this is something in the interface that should be improved. If it were possible or easier to create those working groups within the application, without being taken into a browser and working entirely within the software itself, that would be ideal.

I would like to see integration with collaborative tools, such as word processing software or programming environments and coding software, made clear, easy, and as broad as possible. It should handle simple products, all the way to complex ones. It should be easily embeddable inside a channel so that anyone can use it.

I think that changing the privileges to remove restrictions would help the users to adapt to the platform more easily, removing bottlenecks. Having to request access for particular users is time-consuming and it would be better if more people can do these things themselves.

I have been using slack since the beginning of 2019.

I have not noticed any bugs, glitches, or other issues with stability.

We have between 30 and 50 users.

A lot of the work that we're doing now ends up on Microsoft Teams. Whether I like it or not, it tends to marginalize and eventually push Slack out of the picture.

I found the initial setup to be straightforward. You can also bombard people with reminder messages that they should be joining a channel or discussion. In fact, I've had less trouble with slack than I've had with Teams.

From my perspective, this is a good product and I definitely recommend it. My advice for anybody who is implementing this type of product is to first consider what it is that they want to achieve, and then make the decision about which product to implement based on that. If you're trying to pick between platforms, like Teams versus Slack, I would recommend Slack for a variety of reasons. Even if you are using Teams already, I would suggest using Slack in addition because you can't go wrong.

I would rate this solution an eight out of ten.

We used Slack for all of our internal communications during the COVID pandemic.

The most valuable feature for me was the different channels. You can make categories and then jump between different channels and groups.

It is really easy to use.

Slack does not have videoconferencing capabilities, which would have been nice. It would be helpful if they added this feature in the future.

The addition of more chat features such as sending GIFs and emoticons would be an improvement.

We were using Slack for about three months.

The stability is good. It had never failed us.

It is widely used in our organization, although I cannot say how many users in total. In our department, there are 14,000 employees.

We were using Slack and then during the COVID pandemic, we switched to Zoom. Now, we have installed Microsoft Teams and are working with it.

I think it would be excellent if they combined Slack and Zoom.

The initial setup is easy. I had set something up wrong because I didn't make it private versus public, although I had not read anything about configuring it beforehand.

My understanding is that we were using the free version. 

My advice for anybody who is considering Slack is that it is a great tool. For us, it's difficult to talk with other departments, so this was the ideal solution. Overall, we really liked it, although it would have been nice to have videoconferencing support.

I would rate this solution a ten out of ten.

We use Slack for having meetings with one of our vendors.

The most valuable features are video conferencing and sharing content during meetings.

I would like the in-meeting content sharing facility to be improved.

We have been using Slack for about one year.

Slack is stable and we haven't had any problems.

We have not had issues with scalability but our audiences in the meetings have not been large.

The technical support is fine.

In addition to Slack, we use Microsoft Teams as well as Skype. I think that all of these products are comparable, with nothing, in particular, that is an advantage or disadvantage.

Overall, Slack meets the needs that we have.

I would rate this solution as average, at five out of ten.

I use Slack to communicate mainly for content related tasks with clients as they find it easy and quick to keep track of all of the on-going projects. Most importantly, it helped me to communicate with other content writers whenever I have to work in a team for a particular content project.

Earlier, while we used to communicate through email, it was good but it became difficult to keep track of all the projects and keep ourselves updated with the latest changes. Since we started using Slack, we have been able to solve each other's problems and identify all of the loopholes within a reasonable timeline.

Slack is a powerpack bundle of features that help small or large organizations to handle teams and their tasks. Personally, I love the feature that gives you the ability to name a channel as per task and include/exclude members within that channel to eradicate all other disturbances.

According to my observation, a large size file sharing feature is what can be expected, which will centralize all activities within Slack and that can save a lot of time.

I would like to see the social sharing of blogs, announcements, or other news directly from the message corner. 

It's our organization's chatroom where workflows and information are passed. We use Slack for communication within teams.

Slack has been very useful in our organization for doing communications and passing on pieces of information.

I really liked the Slack bot and its integration with partners to make the work easy and with proper flow. We can create a group also.

• I think it's the best till now and the Slack team is doing well.
• It will be great if they can start using the offline mode chat. Once we are back online, it will float the messages again.

The product is stable, but you need an online connection.

This product has been doing well until now. 

We were using Google Hangouts before Slack.

The initial setup was very easy.

It was an in-house implementation and easy to set up.

You can have a free trial also for Slack, and its pricing depends on the features and team size you want to go with. The pricing is good, and it's worth it.

We were planning for Skype, Discord and Microsoft Teams.

I mainly use Slack as a collaborative chat, video and audio tool. I am able to set up a Slack room for different purposes and have all major stakeholders collaborate in real time. I enjoy the functionality on Slack that enables my team members to edit and collaborate on documents simultaneously.

Slack has helped to increase the productivity of my teams and organization. We have been able to cut down on subscription costs, reduce client delivery time, troubleshoot more effectively, and achieve positive results more easily. Its intuitive design makes it easy to use and understand, hence we do not have a need to spend much on educating our teams.

Chat, video, and call functionality has been awesome. The ease of setting up and integrating with other apps is seamless. Data consumption by the app is also at its barest minimum, helping to cut costs on the amount of data required to explore calls, video, or chat functionalities within the app.

I think the app is good enough, as I don't have any reason to comment negatively on it. The only area of concern that I have is with the inability to preview received documents without having to download them first. This could offer some sense of security and prevent downloading corrupted files or viruses.A "preview attachment/document" would suffice as an improvement, this will allow users decide if the need to download an attachment or not

With respect to the stability, the app functions well, without glitches.

This is a very scalable solution.

Technical support for this solution has been very helpful.

I did not use another solution prior to this one.

The initial setup is very easy and straightforward.

The vendor handled our implementation and did a professional job.

Our ROI is approximately 40%.

I have evaluated both Microsoft Teams and Skype.

This is a great app that has awesome functionality. A try will definitely be worth it.

We are using Slack for all office internal communications — to create polls, reminders, notifications for builds, etc.

Previously, we were using Skype and HipChat, but the issue was we had bad notifications systems, so that's why we shifted to Slack.

In my opinion, the integrations feature is the most powerful feature because some issues are of immediate priority and we want to get the notification promptly, and through the Jira plug-in, we are getting those.

I think the login feature needs to be improved most because I've been having an issue with logging in to the desktop app for more than six months, but still, it's not been resolved.