TeamViewer Reviews

We primarily use the solution for remote access. It's for sharing the desktop with some other user. If I were to remotely access someone's machine, then I would use TeamViewer.

It is very easy to configure and very easy to use.

The implementation is quite straightforward. 

It's stable.

It's my understanding the resolution can scale.

The user interface and dashboard are good. 

There are no limitations that I can see. It isn't missing any features.

I can't recollect, however, they should, if they haven't already, add audio to their product. I'm not sure if they provide good quality audio alongside screensharing. 

I've used the solution for about a year. 

It's very, very stable. There aren't bugs or glitches. It doesn't crash ort freeze. it's reliable and the performance is good. 

It seems to be scalable, however, people just use it one to one. 

In my company, I just use it. I don't know of anyone else int eh company that leverages it. 

I've never contacted technical support. I can't speak to how responsive or helpful they are. 

I have not used anything else. I've only used this product.

You do need to install an application. It's easy to configure and install during the implementation process. The entire process takes five to ten minutes. 

I handled the setup by myself. I did not need the assistance of integrators or consultants. 

I don't have any insight into how much the solution costs. 

I'd recommedn the solution to others. 

I'd rate the solution eight out of ten. I found it pretty useful.

This solution has been really useful when doing product installations and needing assistance. I am able to give remote access to the person assisting me and they can view my operating system. 

Using this solution is straightforward.

It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time. 

We have been using this solution for 5 years. 

This is a scalable solution. 

The initial setup is very straightforward. It took five to ten minutes. It can be done by yourself and there is no technical support needed.

I would rate this solution a nine out of ten. 

TeamViewer is used by support teams to connect to the end-user, where you are able to take over the PC for troubleshooting for support purpose.

The most valuable feature of TeamViewer is its ease of use.

The security could improve in TeamViewer.

I have been using TeamViewer for approximately two years.

TeamViewer is stable.

We have approximately 2,000 people in my organization that is using this solution.

I have not used other solutions other than TeamViewer.

The initial installation of TeamViewer was straightforward.

My advice to others is this solution is simple to use.

I rate TeamViewer an eight out of ten.

I use TeamViewer to enter someone else's computer and solve an issue they have with something. For example, desktop to desktop viewing.

The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping.

I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them.

I have been using TeamViewer within the past 12 months.

TeamViewer is a stable solution.

TeamViewer is used worldwide and it works well. At the beginning of the solution, there was some lagging but those issues were resolved. There are many people using computers and IT support and they only use AnyDesk or TeamViewer. The scalability is good.

I have not needed to use the support from TeamViewer.

The initial setup of TeamViewer is very easy and it takes approximately one minute to complete.

I am using the free version of TeamViewer. There is a subscription fee to use the premium features.

I would recommend this solution to others. It is easy and fast to use and it doesn't require a professional level of skills or knowledge to operate. 

I rate TeamViewer an eight out of ten.

We use TeamViewer to do remote troubleshooting with our technology provider.

The most valuable feature of TeamViewer is its ease of use.

TeamViewer could improve by having support for other operating systems, such as Linux.

I have been using TeamViewer for approximately two years. 

TeamViewer is quite stable. We don't have any issues with it.

We have only used TeamViewer for approximately three or four users maximum for logging in at the same session. We have not tested the scalability.

We have approximately 20 users using TeamViewer. We do not have plans to increase usage.

I have not contacted technical support.

I use Anydesk and TeamViewer in parallel. Some people use one and some the other.

We use the free version of TeamViewer.

I would recommend this solution to others.

I rate TeamViewer a nine out of ten.

We use mainly use TeamViewer for our staff. We provide the laptop to our company and they work remotely sometimes from home or travel abroad. If they face any issues with their laptop application, such as Outlook, we can connect remotely and resolve the problem.

The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use.

I have been using TeamViewer for approximately two years.

TeamViewer is stable.

We have not had any problems with the scalability of TeamViewer.

We have approximately 100 users using this solution. If more users come then we will give to purchase more licenses.

The technical support of TeamViewer is excellent. In case we raise an issue, then support is great.

The initial setup is straightforward, the process can take approximately 10 minutes. We add users' computers to the contact list and we can take remote control of them to solve issues.

We have a consultant that helps us do the virtual aspects of TeamViewer.

I rate TeamViewer a nine out of ten.

We use TeamViewer for remote technical support.

The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution.

The solution could improve by increasing or removing the time limitation on the use of a session.

I have been using TeamViewer for approximately one year.

TeamViewer has been stable.

The solution is scalable.

We have approximately 10 percent of our workforce using TeamViewer which includes all departments.

We have not faced any issue contacting support.

I have not used other solutions previously.

The installation is straightforward, it took less than one minute to do.

I did the implementation of the solution. Most users can do it themself.

We are not using the solution for commercial use therefore it is free to use.

I would recommend this solution to others.

If someone is looking for a remote connection and support solution, this is a good choice. It's very straightforward to use.

I rate TeamViewer an eight out of ten.

We use TeamViewer for remote access and it can be used for meetings.

The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use.

I have been using TeamViewer for approximately three years.

TeamViewer is stable and this is why many people use it.

I have not used technical support.

The initial setup for the personal version is easy. I do not have experience with the enterprise version. It most likely will be very easy too. You only need to set it up on your system and there's no need for integration. However, if you have to implement the enterprise version, I think you would need an integrator to be able to complete it.

We did the implementation ourselves.

There is a free version that has limitations, such as the time of the session with be terminated after a set timeframe. If you buy the license, it's a very good tool for monitoring and for remote access. There are a number of functions you can do with it. When you have virtual teams and they are across remote areas, it provides a means of collaboration. That's why it is very good.

There are many other options available, such as PCAnywhere. Many of the larger and multinational companies deploy these types of solutions.

The price of the license could be less expensive.

We are not using the full version of the solution. Other companies use it for the management of all the application deployments. If my organization gets larger then we hopefully will have the full version. It is a good tool.

I recommend TeamViewer to a lot of people. Sometimes if I have to do a job for someone and it's remote, I ask the customer if they have TeamViewer or PCAnywhere. If they do not have one of them I ask them to download it and they will use the trial version. I then can help them with the problem they are facing. As time goes on, people will start to realize the fact that they need to make it official for them to earn a lot of revenue from it.

I rate TeamViewer a nine out of ten.