UiPath Platform Reviews

My main use case for UiPath Platform is primarily for RPA work, and we have been starting document extraction also. For RPA or document extraction, we are automating around 100 plus business automations from Blue Prism to UiPath currently, and for document extraction, that's where we're going to use all the commercial loans.

The best features that UiPath Platform offers include the ease of use, implementation, the low-code, no-code, and the very simple language, which works well for me.

The ease of use and simple language have helped my team because anyone with a bit of knowledge of RPA can easily ramp up on UiPath and then deliver complex solutions once certified and with a bit of experience.

UiPath Platform has positively impacted my organization with improved processes, cost savings, and the speed of the work. One specific outcome is that previously a seven-member team used to take a lot of time to review each and every document with the document extraction tool, and now we have reduced it from weeks to days.

The solution has reduced human error and freed up employee time. There used to be a manual process to review documents and errors, and a lot of work used to go there, but now it's all automated, and manual review is only required when there are errors.

To improve UiPath Platform, the initial ramp-up process for the team could be easier. If there are easy modules which people can train themselves on, that will help. Additionally, the approach to getting started with UiPath document extraction could be improved.

I have been using UiPath Platform for roughly around two years.

UiPath Platform is stable.

UiPath Platform's scalability is good. We are able to scale up to several hundred users.

Customer support has been good, and we've been able to resolve the issues.

Previously, I used Blue Prism, and we switched to UiPath because of better features.

I have seen a return on investment because it has saved time and reduced a lot of manual work, which the seven agents used to do.

My experience with pricing, setup cost, and licensing is that it's mainly on a bundle plan, so it's fine mostly.

Before choosing UiPath Platform, I evaluated in-house solutions and open-source solutions.

Regarding UiPath Platform's AI capabilities, I think it has its own guardrails, and I don't have any complaints over there. Regarding the accuracy and reliability of output from UiPath Platform's AI capabilities, I'm still working on it. I haven't seen much results yet, but I need to work on it more.

My thoughts on UiPath's user community in terms of value is that it's good for exchange of ideas. In a specific workflow, we use coding agents with Co-pilot, which speeds up the work and the process.

My advice to others looking into using UiPath Platform is to keep up with the latest capabilities. I would rate this review as a nine out of ten.

Private Cloud

Amazon Web Services (AWS)

My main use case for UiPath Platform involves using agentic automation in business process automation, having human-in-the-loop automations, and including a business human review piece in between for the most critical frontline-facing automations and decision-making automations.

For example, when we receive a claim submitted by a customer or passenger, we have a bot reading those invoices, understanding it, and running it through OCR with an NLP piece connected to it. The AI takes a decision, suggesting how much refund a passenger or customer needs to receive, and it then submits for review by a human agent. The human agent reviews the amount and claim criteria, and either approves or rejects the claim. When the human approves, an automation piece goes ahead and grants the amount to an end user or customer.

The best features UiPath Platform offers are agentic test automation, the ability to record and build automation quickly, as well as Mining, Process Mining, and Communications Mining.

Process Mining and Communications Mining have helped my team significantly. For instance, we have a process where we receive 50,000 emails a day, and reviewing those emails and categorizing them into the right category takes time. Therefore, we have a Communications Mining piece in between which reads those emails and categorizes them into the appropriate bucket so that high priority items can be targeted first.

UiPath Platform has positively impacted my organization greatly. We achieve a significant ROI, and our entire team is covered through automation to the extent that we pay for ourselves. The solution has reduced human error and freed up employee time, leading to an increased ROI and enabling us to achieve FTE savings that pay for the team itself.

I do not currently have an answer on how UiPath Platform can be improved. At the moment, I do not feel there is anything that could be better or any small improvements I would like to see in UiPath Platform.

I have been using UiPath Platform for five years.

I can share that year over year, we produce at least 100 plus FTE savings, demonstrating a solid ROI.

My teams have used the vendor's UiPath Academy courses. The biggest benefits I have seen from UiPath include training for new team members and new joiners. UiPath's user community provides significant value to its members.

My advice to others looking into using UiPath Platform is to try it, keep learning from the Academy, and keep developing. I would rate this review nine out of ten.

Public Cloud

Amazon Web Services (AWS)

My main use case for UiPath Platform is RPA.

A specific example of how I am using UiPath Platform for RPA in my organization is that we use it to stitch together different systems and to automate tasks and processes.

A particular process I automated using UiPath Platform is processing wires.

Using UiPath Communications Mining, I am able to automate actions or responses according to the type of content in the message, specifically automated email responses and categorization.

The best features that UiPath Platform offers are ease of use and reliability.

What makes UiPath Platform easy to use and reliable for me is the Orchestrator.

UiPath Platform has positively impacted my organization by really helping us modernize our tech stack.

The solution has reduced human error and freed up employee time, which has helped us save costs and avoid costs.

I think UiPath Platform can be improved by creating more features.

I have been using UiPath Platform for three years.

UiPath Platform is stable.

The scalability of UiPath Platform seems adequate for now.

The customer support is good.

I would rate the customer support a 10 on a scale of one to 10.

Previously, I used a different solution, Pega, because it was hard to modernize.

My experience with pricing, setup cost, and licensing for UiPath Platform is fairly good.

I have seen a return on investment.

Before choosing UiPath Platform, I did not evaluate other options.

My advice to others looking into using UiPath Platform is to take a look at the advanced capabilities.

Our teams have used the vendor's UiPath Academy courses and they provided a lot of information for our developers and business analysts.

I do not have any thoughts on UiPath Platform's user community in terms of the value that I gain by being a part of it at this time.

I do not use agentic automation.

I would rate this review an 8 overall.

Public Cloud

Google

I have been working in my RPA domain for the last seven to eight years, and in this current company, I have been working for the last one and a half years.

The main use cases for UiPath Platform that we have are mainly for the finance or HR, as well as the compliance team and the sales team.

One of the use cases that I have worked on for the finance team with UiPath Platform is for the account receivable and account payable team, where they were involved in doing the invoicing process manually. We have taken care of this by automating it through UiPath Platform, where 90 to 95% of the invoices are being submitted by the UiPath bot in the current automation production field.

Regarding my main use cases with UiPath Platform, most of the projects that I have worked on have involved UiPath as I have specified, and they are involved in other fields such as compliance or other departments outside of HR and finance. However, we have some complex use cases as well, and we have utilized document understanding and AI framework based on the complexity of the use cases so far.

The best features UiPath Platform offers are Document Understanding and AI Fabric, which are the two most important features that we have utilized so far in the last one to two years in my current company. I believe those are really helpful for us because going through OCR and reading the documents, pages, and scanned pages as well as pages which do not have proper formatting are being handled smoothly by the UiPath bot.

Document Understanding and AI Fabric have been used in the last couple of years specifically for the use cases that we have developed at Globus Medical as well as Ernst & Young in the previous company. Those have been used to extract data from scanned documents, and we have also utilized OCR optical character recognition within those frameworks, which have been quite helpful to extract data that are handwritten as well as data that have signatures, checkboxes, or tick marks.

UiPath Platform has given a very positive impact to my organization. Most of the projects that we have received so far have been utilized and implemented properly through UiPath Platform, and there are very few projects we can say that UiPath Platform cannot do that, which we have received on our board. We have our own RPA newsletter in the organization which shows the success rate of each project and how UiPath Platform was able to overcome the challenges that we have been facing manually. The success rate has gone up higher in the last few quarters, which represents how UiPath Platform has helped to create a positive impact in our organization.

Specifically for the finance team, we have seen that previously, before it was automated and before coming to UiPath Platform, the success rate was just 20 to 30%. After UiPath Platform was implemented for this project, especially the invoice processing, the percentage has risen up to 90 to 95%. This shows that the metrics have completely changed and have jumped by a huge number after UiPath Platform was implemented for the same process.

UiPath Platform can be improved if we can involve more AI-based integration from some other platforms and integrate those with UiPath Platform. I know we already have some good AI agents that we can use for coding through UiPath Platform, but I think it would be great if we can increase the limitation. For example, if there are document understanding licenses that have a specific number of pages to be extracted, then we can maybe increase the scope of the limited number of pages beyond that threshold value.

I have been using this solution for almost about seven years so far.

The customer support is great. Whenever we have reached out to the support team for any technical issues or challenges, they have helped us in a good and timely manner.

I have not previously used a different solution.

We have not evaluated other options, as UiPath Platform was always our first choice.

UiPath Platform has reduced human error with a very good amount of success percentage, maybe around 70 to 80%, because even though the bot is not perfect like a human, it still makes fewer mistakes than a human. This has really helped to reduce human error by a huge impact, which is a significant percentage in our business.

I believe the amount of knowledge shared by UiPath Academy and the certifications we have achieved from UiPath Academy trainings have helped us by providing a huge amount of knowledge from the platforms and the vendors, which is really good.

The user community platforms are really good because any doubts or questions that we drop in the UiPath community channel are addressed by someone from the UiPath team who always tries to help us with the steps mentioned on how to debug the solutions or how to improvise our code from a developer's perspective, which is really helpful.

My advice to others looking into using UiPath Platform is that they should proceed with it, and I believe they should also go through UiPath Academy trainings. The more knowledge they have, the better it is for them, making it easier to do the coding as well as going through any of the functional tasks through UiPath Platform. I would rate this solution an eight out of ten.

Public Cloud

Other

At HP Hood, my main use case for UiPath Platform is regression testing and test automation. I use UiPath Platform for regression testing by executing a set of 24 regression tests on SAP as my main platform before each sustenance release.

In my experience, the best features UiPath Platform offers are the ease of use, especially UiPath Studio, and its integration with Orchestrator and Test Manager.

The integration with Orchestrator and Test Manager makes my work easier and more efficient because it works seamlessly, ensuring everything is connected.

UiPath Platform has positively impacted my organization by making the regression test process more efficient. Since using UiPath Platform for my regression testing, I estimate that I have saved at least five fewer resources or hours.

I think the selector feature in UiPath Studio, especially on the SAP platform, could be improved as it sometimes behaves inconsistently and can be a little clumsy.

I would add that the interaction of the AI agent with users in UiPath Studio is another area where I think UiPath Platform could do better.

I chose 8 out of 10 because I think it is a great platform, but there are still some niggly things that need to be worked out; for example, when promoting code in the Studio, there are unclear failures or misleading messages indicating successful promotions that actually did not work.

I have been using UiPath Platform for two years.

Overall, UiPath Platform is relatively stable.

I have not encountered any scalability issues so far while running on-premises.

The customer support has been adequate.

I do not know if my organization evaluated other options before choosing UiPath Platform because I was not involved.

It is still too early to determine if I have seen a return on investment; my organization does not have relevant metrics yet.

I do not have insights into the pricing, setup cost, and licensing because I was not involved.

The solution's effect on reducing human error and freeing up employee time is yet to be determined.

My teams have used the vendor's UiPath Academy courses, and I find it quite comprehensive, although my concern is that it sometimes is a couple of releases back and not always up to date with the latest version running.

My organization has not been using UiPath Platform's user community extensively, but I plan to utilize it more; it is too early to tell the value it offers.

My advice to others looking into using UiPath Platform is that, as with any platform, you need to invest time and build in-house expertise if you choose that route versus relying on a third-party vendor or professional service to do all the work because it requires time to make it work.

I gave this review a rating of 8 out of 10.

On-premises

Other

I mainly use UiPath Platform for cross-domain processes, including HR, admin, IT, and finance, as well as working for global clients.

UiPath Platform is an RPA platform that I am currently using. Regarding the functionality part of UiPath Platform, I would say the best function is Orchestrator, as it is very easy to understand the insights of a particular bot or system.

When we talk about agentic automation, it definitely helps me to address challenges and is helping a lot when the decision-making is not an easy task for a bot or a human to decide on.

Based on my experience, UiPath Platform definitely helps my company to reduce human error and free up employee time; we are drastically reducing human errors and saving a lot of FTE.

The main benefits UiPath Platform provides for me include cost savings and time savings, especially with the recent deployment of a multi-bot architecture, which significantly reduces processing time.

If we consider points for improvement for UiPath Platform, I think the pricing needs to be looked at, particularly in comparison to Power Automate licensing, which is more affordable.

Regarding functionality improvements for UiPath Platform, I would suggest adding direct integration with specific tools like Claude or Copilot CLI to enhance user experience.

I have been working with UiPath Platform for more than nine years.

I would rate the stability of UiPath Platform as nine; it is one of the best in the market.

For the ability to scale and expand, I would rate UiPath Platform as eight or nine, but there is still a lot of room for improvement.

I would rate the technical support from UiPath as an eight; it is fine but not that great.

The setup process for UiPath Platform is medium; it is not that complex, but some understanding of the process is necessary.

I am still working with UiPath Platform, but also work with Power Automate as well. I work with both UiPath Platform and the Microsoft Power Platform.

I found my experience with UiPath Academy to be useful; I would rate it ten out of ten, as the courses are really good.

UiPath Platform user community is useful; I find the forum and community helpful, even though I do not get that much time to participate due to my location.

I do not have much exposure to UiPath Communications Mining; I know the basics but have not built a project or POC on that.

From agentic automation, the outcome I achieve includes a score that helps me understand how my agent is behaving, which is valuable for assessing if retraining is necessary.

I would rate this review as a ten out of ten.

Hybrid Cloud

Amazon Web Services (AWS)

I have used UiPath Platform for process mining to find automation opportunities, specifically for the P2P, Process to Pay process. We found the insight we wanted. In my team, UiPath Platform used to be utilized by three or four people; however, I'm not certain how many people can use it.

The best features of UiPath Platform are that it is quite user-friendly and easy to understand.

The user interface of UiPath Platform is easy to use; you can understand what you need to do, and the navigation is good and easy to find.

In our organization, UiPath Platform improved the P2P process, where there were some manual steps such as the approval process that was done manually. We suggested making it automated; it helped maintain the hierarchy to get approval and was quite fast. After that, we saved a lot of time with increased accuracy, which was beneficial.

In UiPath Platform, the area that may have room for improvement is the language, which is quite difficult. From the SQL perspective, it feels more manageable to handle or write, but the language needed to create some KPIs in UiPath Platform is quite challenging.

I have compared UiPath Platform with other automation tools such as Power Automate and Celonis, and while they were quite similar, I still have concerns about the programming language only.

I have used UiPath Platform for one year.

I would rate the stability of UiPath Platform as nine.

Positive

UiPath Platform is scalable, and I would rate it an eight for its ease to upscale or downscale the solution.

Positive

I would rate the technical support for UiPath Platform as nine.

Positive

I have used the academy courses to learn about UiPath Platform.

I am satisfied with the academy courses for UiPath Platform; they are good and easy to understand. One suggestion is if they could put more videos on more use cases; that would be great.

It took maybe a few days to set up UiPath Platform; I don't remember exactly, but it took some days.

I cannot provide an exact number, but UiPath Platform reduced human error quite significantly. I cannot give exact numbers, but we did implement some automation using that platform, which enabled us to find some automation opportunities that we implemented. The reduction may be around 10-20%.

UiPath Platform has saved us approximately 50.

I think the pricing for UiPath Platform is cost-efficient.

I haven't tried using communications mining in UiPath Platform, and I haven't explored that area, so I cannot comment on it.

I would recommend UiPath Platform to other users; however, I would mention that the programming language can be quite difficult. If someone is good with programming languages and has a good understanding, then it's fine; it's good. I would rate this review an eight overall.

I have been using UiPath Platform since 2017, primarily for training purposes and not for development purposes.The time I spend on installation and deployment is based on the project, as it is not a specific time; sometimes it may take more time, such as 10 hours or 12 hours.This affects my business as I am using UiPath Platform solely for my training purposes, not for development purposes. I am currently teaching UiPath Platform but not developing for my projects.I am providing UiPath Academy courses as part of my training programs.On a scale from 1 to 10, I would rate the technical support from UiPath Platform as a seven.

What I appreciate about UiPath Platform is that we can automate more things here, and especially because it is user-friendly and secure software. I have used many software solutions such as Automation Anywhere and Blue Prism, but I particularly appreciate UiPath Platform for its user-friendliness.UiPath Platform has definitely reduced human error in my organization and has also freed up employee time.UiPath Platform has positively impacted my organization by providing significant benefits, as it is user-friendly and free of cost, allowing me to teach students without incurring expenses compared to other software that charges for licenses.The biggest benefit I have seen from UiPath Academy is the availability of all developments, including the community's Q&A and up-to-date videos, which are extremely helpful.UiPath Platform integrates well with third-party applications; most of the time, we are using Excel, Google Sheets, and AWS, and we also collaborate with SQL Server occasionally.

There are a few drawbacks to UiPath Platform; while it works beautifully, sometimes certain features are not available. The UiPath Platform community members upload all the packages inside the software, so if something is not working, I can go there and search for the specific packages and download them, so there are no issues at all.The features I face issues with mainly involve software updates; the current version is totally different from what was available in 2022 or 2023, which sometimes leads to complications.I would appreciate seeing more features integrated into UiPath Platform, particularly Intelligent Process Automation such as Agentic AI and other artificial intelligence enhancements, as these would make it easier to develop projects such as data extraction from PDFs.

I have been using UiPath Platform since 2017, primarily for training purposes and not for development purposes.

Performance-wise, UiPath Platform is stable, and I have only used the free version; I have never purchased any version. I do advise my students to purchase certificates, but otherwise, there are no problems at all.

UiPath Platform is definitely scalable, making it suitable for future growth.

On a scale from 1 to 10, I would rate the technical support from UiPath Platform as a seven.

Positive

I have used many software solutions such as Automation Anywhere and Blue Prism, but I particularly appreciate UiPath Platform for its user-friendliness.

I face very easy challenges when deploying UiPath Platform, as it is very easy to deploy the projects in the Orchestrator.

As I mentioned, I am using the free version of UiPath Platform, so I am not incurring any licensing costs.

Regarding the monitoring features of UiPath Platform, while I usually do not need them for my current operations since they are not development projects, I guide my students on how to monitor during our classes.The deployment model of my UiPath Platform is not cloud-based directly; I do use the cloud version with Orchestrator, but the maximum I utilize is the desktop mode.I have not started with Agentic Automation yet, but we are planning to start using Agentic and Generative AI as well.I would rate this review as a nine overall.

Hybrid Cloud

Amazon Web Services (AWS)

We use it for synchronizing inventory, and we also have club operations, various use cases, downloading, and sending reports to the document reprint. My main use cases for UiPath Platform include many use cases across a lot of departments.

By leveraging Agentic Automation, we have achieved ROI. More importantly, we have enhanced customer experience and team member experience. For example, the Agentic workflow I mentioned helps the IT help desk team ensure tickets are more streamlined, consequently reducing delays in responding to tickets.

We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group.

I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket.

We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow.

We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.

The one thing I would recommend to improve is pricing, which is a big challenge. One suggestion from the Product Advisory Board was to provide a calculator to help predict next year's budget for AI units or platform units needed. This calculator could indicate trends and projections for the upcoming years.

I have been working in my current field for seven years.

I would assess the stability and reliability of UiPath Platform as needing improvement. Despite healing agents, we haven't tried screen play yet. 

My major pain point remains pop-up windows, UI changes, and related issues, which is why I have a four-member support team working daily. They address roughly 50-plus issues every month, and I want to see a reduction in these issues before I comment further on the platform's stability.

We have not really scaled yet. That is in the picture right now. We would to scale, however, I am unsure how open the organization is to that scaling. We still need to see the proof of value for our current efforts. 

My evaluation of customer service and technical support has been excellent. We have a dedicated TAM who participates in our weekly meetings and is present during my meetings with citizen developers. He is always prompt in his responses, and tickets on the customer portal are addressed within 24 hours, often with someone either calling or emailing us with solutions.

Positive

Prior to adopting UiPath Platform, I was not using another solution to address similar needs at my current workplace, however, I have worked with Blue Prism in the past. UiPath Platform is far superior compared to other tools in this market space.

Initially, we started off with on-prem, and we moved to the cloud after I joined. It was a little challenging. One of the big challenges that I see in migration or deployment is when there are upgrades. So, for example, Windows upgrades, and recently we had an upgrade from Windows 10 to Windows 11, and a lot of things started failing, including some of my citizen developers' automation. There are quite a few challenges when it comes to deployment. I would say on the whole, it takes time. That said, we've been able to get there.

My returns at this point are around four to five times the investment we made in payments to UiPath Platform. I have seen a return on investment with UiPath Platform.

For now, I would say 90% of my ROI comes from past automations we've developed, not even with Agentic. The automations we've created thus far are responsible for driving the ROI, and I anticipate this will continue for the next couple of years until we create some critical Agentic and orchestrated workflows.

My experience with pricing, setup costs, and licensing is that pricing is very complicated. With so many consumables and platform features, a bit more simplicity in pricing would probably be appreciated. For instance, separate pricing for SAP testing, and separate pricing for the newer version of the test platform or test cloud, should be included within the platform pricing. It would be ideal to have one big payment for the platform and then consumption-based pricing as a la carte.

The advice I would give to other organizations considering UiPath Platform is that, while the platform offers many features, it can feel overwhelming. Start small with the features you most prefer, such as automation, which is the most straightforward and ROI-generating function. Ignore AI, agents, or Coms Mining initially; just use a bot for something simple. Then, leverage that experience to enhance your automation. I still recommend starting with task automation and later expanding to orchestrated workflows, which might take a year or two to achieve. Patience is key. 

I rate UiPath Platform overall as a ten out of ten.

Public Cloud

Amazon Web Services (AWS)

My main use for the UiPath Platform is process automation, primarily RPAs, with some work done for Document Understanding as well as Communications Mining.

I can provide a specific example of a process I've automated using UiPath: a screening automation with a natural language processor that goes through unstructured data in order to make a decision and recommend a decision to the end user.

The reason I chose to automate that particular process with UiPath Platform is due to the high volume processing and time requirements. There is a very high volume of transactions that come through requiring high throughput with the ability to scrape information from a source application, parse it, send it to a decision engine for a quick response, and provide feedback back to the end user.

In my opinion, the best features UiPath Platform offers are orchestration, centralization and management of all processes, all automation infrastructure, the SaaS environment itself, disaster recovery or near perfect availability, deep integration with integration services, and the ability to connect to various different third party SaaS platforms to further the automations.

I appreciate the fact that there are various different ways for developers to work in different IDE environments. Primarily, we work with the Desktop Studio environment, and from a usability standpoint, it is intuitive and developers very much enjoy using it. There is also good integration with our CI/CD and development applications. From the perspective of Orchestrator, it is straightforward, although there are some aspects of Orchestrator that can be confusing at times. Once you get used to it, it becomes intuitive.

UiPath Platform has positively impacted my organization by opening up many more opportunities with its capabilities for robotic process automation. Our previous RPA platform was very good at specific use cases in terms of normal deterministic automations with very little machine learning. UiPath Platform comes pre-baked with integration services connectors, a vast library of reusable components or activities, and a very intuitive and robust Document Understanding capability and Communications Mining capability. With Agentic, many opportunities can be unlocked with the ability to integrate together various different deterministic as well as Agentic capabilities for automation all in one flow.

For the most part, I see no need for improvement. However, better visualization of cross platform automation runs, license usage, and metrics for reporting on an hourly basis would help understand utilization and find efficiencies that reduce idle time.

I have been using UiPath Platform for three years.

UiPath Platform is very stable.

UiPath Platform is very scalable.

Customer support is very good, very timely, and very informative and knowledgeable.

I previously used OpenSpan and WorkFusion before switching to UiPath Platform. OpenSpan did not have orchestration capabilities at the time, lacked integration to other third parties, and had no machine learning capabilities. WorkFusion had a longer learning curve for developers and as a platform was not as Enterprise mature as its competitors.

We evaluated BluePrism, Automation Anywhere before choosing UiPath Platform.

My advice to others looking into using UiPath Platform is to recognize the heavy investment made into developer tools and user experience, whether for the end user or the users of the actual platform in building automation solutions. Compared to many competitors, I think they have done a very good job investing in those areas to make it easy to use and intuitive. The barrier to entry for many different tasks, including Document Understanding and Communications Mining, allows time to market to be greatly decreased.

In terms of cost savings and throughput, it is on par with my previous RPA tools. However, I think it speaks more towards the maturity of our practice. UiPath Platform has been seamlessly able to slot right into my existing frameworks and practices, and the opportunity has allowed us to enable more FTE savings.

Regarding UiPath Platform's AI capabilities, I think its governance and security are very good and quite mature, particularly in terms of the AI Trust Center, which gives a lot of corporations and customers the confidence that they can deploy AI in a safe manner. I would rate this review nine out of ten.

Hybrid Cloud

Google