UiPath Platform Reviews

UiPath is a user-friendly solution.

Sometimes, the company's processes are very complex, and it's very hard to implement UiPath. 

It also makes mistakes. Understanding your systems by yourself and implementing UiPath into your company processes is the hardest part. This could be improved so that the companies can easily implement the solution.

UiPath's stability depends on how you implement it. If the solution is implemented correctly, it will work properly.

UiPath's technical support is quite good and better than other solutions.

Positive

The first step in deploying UiPath is to learn the system you need to automate and then decide what can be automated in it. Sometimes, the processes are complex, and it's very expensive to automate them. When you know how to implement UiPath, it's easy to implement. So, the main study of your processes is necessary for the solution's implementation.

We had to select between Blue Prism and UiPath for our automation processes. We chose UiPath because it was more user-friendly.

UiPath is deployed on our company’s internal cloud.

It is not that difficult to build automations using UiPath.

UiPath does enable us to implement end-to-end automation.

While implementing automation in your company, UiPath gives many benefits, like minimizing FTEs. Many of the employees are doing repetitive jobs on a daily basis, which can be done by robots or automation. Time reduction and error reduction are the main benefits we get from implementing UiPath.

UiPath has freed up employee time for our organization.

UiPath’s user community is very nice. Whenever you have some problems, you can get help from UiPath’s user community. UiPath is also very user-friendly, with many options to search on your own for YouTube videos that will help you.

UiPath has helped minimize our on-prem footprint by decreasing the FTEs and saving employee time, which is important to us.

We have used the vendor’s UiPath Academy courses.

The solution speeds up digital transformation, and it does not require expensive or complex application upgrades to do so. It depends on your work system because sometimes, you have to implement the whole automation system into your computers.

UiPath has saved costs for our organization.

Overall, I rate UiPath an eight out of ten.

We use UiPath to create automation for our clients. The best use cases are the ones where we automate an old system. We had instances where we migrated one customer's data over to another. Until that migration occurred to the new system, we could get an automated solution using the old system.

The product provides better customer service and builds better customer relationships. Customers receive statuses and reports in a timely manner. Instead of somebody constantly sending out emails to customers, automation is doing it for us.

I was doing automation development before UiPath and did everything typically by code. It had its own functionalities. However, when navigating older systems, we can use the solution's user interface to tell the cursor to go to a specific location on a screen. Another functionality also supported by the product is the ability to select the selectors, where we can define a specific attribute to a button and ensure the cursor clicks it. The user interface guide helps speed up automation development for customers. We can also use background code, so we have coding capabilities and a user interface to navigate some of the older systems.

UiPath provides Cloud Robots functionality but they should provide more Cloud Robot integrations. I feel that Cloud Robots must have a very, very strong integration with AWS or some type of cloud service where that integration is almost seamless.

We use a lot of virtual machines. It would be nice if UiPath checks the virtual machines and ensures they perform well. We have run into some performance issues. The product must have better performance checks to determine whether a virtual machine fits the functionality or if something is missing. It would be great to know if we will run into some issues. We will be able to think ahead of it.

I have been using UiPath for more than three years.

The tool has some bugs, and it doesn’t respond sometimes. However, it’s no more unstable than Windows. It is fairly stable.

We’re new to the tool. Around five people are using it in our department. The product must improve its scalability. Our security team hasn't approved the Cloud Robots functionality in some cases. I've noticed that our time gap is getting smaller, and we may need additional virtual environments. That is why I wanted better integration with the cloud. It will allow us to be able to launch virtual environments immediately. We would love it if the product could provide the same scalability that AWS provides. We would love the same type of scalability when integrating cloud functionalities with UiPath. If it needs another environment, another environment must shoot up right away so that we can immediately start working on it.

I haven't used the technical support. When we contacted the other department connected to technical support, we got responses and workarounds within a few days. The support has been decent. The team replies pretty quickly.

The solution is deployed on the cloud. The deployment was straightforward. The deployment was pretty quick. It was done within a few minutes. For my current organization, we need one person to deploy the product. My organization has multiple departments, but I only operate on one.

The solution does require maintenance. While dealing with our websites, some changes or updates are done, and then we make changes to the code.

I chose UiPath because it offered UiPath Community, where I could learn UiPath on my own without a business license. I like the idea that there's community support for UiPath. We can learn and teach ourselves. I like UiPath Enterprise, too. Since they have a community version, it makes learning UiPath much better and easier.

Building automation using the product is pretty easy. Over time, we get better and better through experience and create it more efficiently. Some of the additional functionality released by UiPath helps us enhance our automation. The solution speeds up digital transformation. We transitioned to a brand-new system. As we transitioned, we spent a lot of money on this new system and found there were limitations to the system. We used UiPath to mitigate that cost tremendously.

UiPath enables companies to implement end-to-end automation. Currently, we do not have end-to-end automation. Our company is going through a strong transformation. The processes are still a bit archaic. We use digital transformation to help us do our jobs first. Eventually, this will lead to automating new processes rather than someone else doing it. A bot doing 24/7 automation is better than someone assigned to do it 24/7.

We are not using the product's AI functionality yet. However, we are looking into incorporating AI functionality. The product has freed up a lot of employee time. The solution has saved us more than $ 400 a month in the current project. The solution has reduced human error. A lot of the work that the bots do is tedious, like sending a hundred emails to customers or consolidating reports from five different sources. Mistakes can happen in these processes. The solution has reduced human error in our organization by at least 80%.

I have used UiPath Academy courses. We have also provided our business personnel with the courses so they can see it from the business side to learn UiPath. I like the user community. There are a lot of forums where people post questions and help each other. There are YouTube videos where people share their experiences with certain issues. The community is strong.

The massive improvement from DBA to RPA is the user interface interactions. UiPath has a free community version. I would recommend the solution to others. I've taken training on Automation Anywhere, but I've never been able to touch it because my previous organization decided to keep it only in one department, and our department never received it. I could never use what I studied in Automation Anywhere because it requires business licensing. There was no community version. On the other hand, we can start working on Uipath on our personal computers. We can also use UiPath Academy.

Overall, I rate the solution an eight out of ten.

We use UiPath to automate data entries for ERP and CRM.

Building automation using UiPath is straightforward.

UiPath has helped automate the processes of start-ups and newly constructed systems and offers a significant discount on licenses, prices, and service mandates. Our operations were upgraded by 60 to 70 percent.

UiPath enables us to implement end-to-end automation, which is of great importance.

UiPath's user community is valuable.

UiPath has helped minimize our on-premises footprint. We have deployed our UiPath license in the cloud using Microsoft Azure, but we can also utilize any other cloud provider. As a result, we no longer need to wait for weeks for hardware to arrive.

We can enhance our employees' skills by utilizing UiPath Academy courses.

The AI's ability to automate processes that are more complex or involved has helped with our proposals and use case scenarios.

UiPath's AI functionality enables us to automate a greater number of processes overall. This has contributed to achieving end-to-end automation in our organization.

UiPath helps accelerate digital transformation and reduce its costs.

UiPath helps reduce human errors, which is one of its significant advantages. The operations for our HR team, sales team, marketing team, and technical use cases have become faster and error-free.

UiPath has freed up approximately 50 percent of our employees' time.

UiPath has saved approximately 35 percent of the costs for our organization.

UiPath is easy to use, configure, and integrate.

UiPath can improve by enabling us to target specific use cases based on the departments within an industry, rather than just focusing on the industry itself.

I have been using UiPath for two years.

I rate the stability of UiPath, eight out of ten.

I rate the scalability of UiPath, ten out of ten.

The technical support team is good.

Positive

We previously used Microsoft Power Automate but switched to UiPath because it is easier to use and does not have the same limitations.

The complexity of the deployment was moderate.

We have witnessed approximately a 35 percent return on investment.

UiPath is slightly more expensive than Automation Anywhere and Microsoft Power Automate.

I evaluated Automation Anywhere, but based on the reviews and business experience of multiple friends, UiPath appears to be less complex than Automation Anywhere.

I rate UiPath a ten out of ten.

We have a team of 20 people who are responsible for maintenance support.

We utilize UiPath to automate manual and repetitive tasks that range from simple Excel manipulations to web scraping. We have several use cases related to refinancing, such as handling accounts payable for invoice processing, remittances, and accounts receivable, among others. In addition to that, UiPath enables us to develop public-facing applications that are integrated with automation. This automation is triggered automatically whenever there are user interactions or events, resulting in numerous use cases. For instance, if the requested data is not already available in the document, we can obtain input from customers using UiPath. 

Furthermore, we employ UiPath products for automatic invoice processing. When we receive invoices in PDF format, we digitize them using our own OCR engine. Subsequently, this information can be utilized to save data into systems like SAP. We extensively automate ERP systems, including SAP, Oracle, and NetSuite.

We also use UiPath for application testing. We have built several test cases for suppression, user acceptance, and so on, which can be scheduled to run or run on demand.

UiPath has a small learning curve because we leverage Microsoft technologies, benefiting greatly from UiPath's integration with the Windows Workflow Foundation. Moreover, there is also a version tailored for business users. Personally, I have a tech background, but we have received feedback from other users who find it very easy to create simple automation. However, for more complex automation, some experience or training might be necessary. Fortunately, UiPath offers completely free on-demand training through their Academy. Once someone completes the training, they will be able to proficiently build automation.

We employ our bots to collect data on emissions, consumption, and byproducts. We do not have any byproducts. Recently, we published a report detailing where and how we have achieved our sustainability goal.   

With UiPath, we have been able to achieve a 100 percent scale-up in the finance department without increasing the headcount. Therefore, it has played a crucial role in generating significant capacity and managing all the challenging tasks efficiently.

Being able to implement end-to-end automation using UiPath is crucial. We have use cases where human involvement is necessary. For instance, if there are invoices exceeding ten thousand dollars, we require approval. Therefore, UiPath allows us to pause automation until we receive those approvals from various stakeholders. Once the human input is provided, the bot proceeds with the remaining steps. It is highly reliable and adaptable to changes in the sales flow. We have utilized UiPath for automation without the need for additional staff.

Whenever there are new features or releases that lack detailed information, we can use UiPath's User Community to discuss the posted topics. For example, we can seek assistance in understanding how to make the most of a specific feature or determine the necessary settings for our properties to leverage those features effectively. Additionally, training resources for these products are available within the community. Webinars are frequently hosted in the UiPath User Community, which we also utilize to gain insights into the functionality of the product and its application in solving various use cases.

There are several areas in which UiPath has benefited our organization. We gain process intelligence and revenue intelligence. Additionally, we are able to perform virtual investment analysis using automation. UiPath enables us to free up a significant amount of capacity for more meaningful work.

UiPath has helped minimize our on-premises footprint. It's all about the SaaS cloud-based offerings. Therefore, several products are currently available quickly, specifically on the cloud. Essentially, we only utilize virtual machines for the robot itself, which execute alongside all the other services. Everything is hosted in the cloud.

The biggest benefit of using UiPath's Academy is that it offers various labs and exercises, which greatly assist us in utilizing and improving our understanding of the tool. Additionally, the Academy provides certifications that can help individuals become certified in the technology. These are some of the benefits offered by the Academy.

For most of the document understanding process, we utilize machine learning models that are hosted in the UiPath AI center. Additionally, AI is integrated into the process mining and task mining products we employ, which help us discover new automation ideas and opportunities by analyzing information flow within data from ERP systems, among others. Moreover, UiPath recently introduced communications mining, which utilizes a large language model. This enables us to examine emails and other modes of communication to gain insights into the processes and occurrences. There are numerous concealed insights pertaining to both the processes themselves and the sentiments of customers, all of which can be obtained through these AI tools.

UiPath AI has simplified the automation of more complex processes because it doesn't require machine learning, knowledge, or technical ability. It is a very simplified, no-code, local platform. This has greatly helped us build solutions that previously required extensive coding, saving us a significant amount of time during implementation.

UiPath helps to accelerate and reduce the cost of our digital transformation.

UiPath has helped reduce human errors. There are several errors that occur when working with financial data, such as missed dates and miscalculations. However, the bots prevent such mistakes from happening.

UiPath has generated sufficient capacity, allowing us to avoid hiring additional personnel for our department. Despite an increase in workload, the bots are capable of handling it.

UiPath has helped our organization save costs.

The AI feature has enabled us to automate more processes overall.

It would be beneficial to have the capability to track defects during the regression testing of applications.  

I have been using UiPath for six and a half years.

I have used Automation Anywhere, Blue Prism, and Power Plus Automation, but UiPath is more user-friendly.

The price is reasonable. UiPath is priced for the market and is even better considering the value it brings.

I rate UiPath a ten out of ten.

We have implemented UiPath across multiple departments, including HR and Finance.

No maintenance is required.

The primary use case for UiPath is to automate tedious tasks in my organization and previous organizations. It's very friendly, offering free licensing, which makes it easy for people to learn and work with it. The ability to automate repetitive activities that take a lot of time is a significant advantage.

UiPath has enabled tasks to be done quickly and on schedule without human errors. It allows repetitive processes to be performed multiple times without issues, freeing human resources from tedious daily activities.

The user interface of UiPath is very easy to understand, and one does not need a technical background to learn it. The community is supportive, providing alternative solutions and quick responses. 

UiPath's flexibility allows for significant automation, reducing manual errors significantly. The ability to have an orchestrator to manage processes efficiently is another valuable feature.

There is a need for more videos and examples on upcoming enhancements and changes. If they can improve the OCR engine and provide more detailed documentation and multiple examples, it would be helpful for adapting to new updates.

I have been using UiPath for almost nine years.

Stability-wise, the tool is good, however, each upgrade requires a lot of preparation, as it involves changing infrastructure and testing new capabilities.

There are no scalability issues mentioned in the transcript.

Technical support is rated seven on a scale from one to ten due to long communication cycles before getting hands-on help. However, they usually provide solutions and alternative methods that are helpful.

Neutral

I previously used other RPA tools, including Blue Prism and Automation Anywhere. UiPath offers free licensing for learning, which is an advantage over other tools.

The initial setup is straightforward. On-premises deployment involves getting the development package and deploying it. Hybrid models require coordination with others but are not complex.

While specific numbers are not provided, UiPath certainly performs well in automating repetitive tasks, which likely contributes to a positive ROI.

Based on past experience, UiPath's pricing is moderate when compared to other tools. I rate it at seven out of ten in terms of cost.

Alternate solutions evaluated include Blue Prism and Automation Anywhere. Each has different strengths, but UiPath is preferred for its user-friendly interface and community support.

I would rate UiPath seven out of ten based on my current experience. For people from both technical and non-technical backgrounds, it's a great tool due to its easy learning curve. The licensing makes it accessible for learning and development.

We primarily use UiPath's AI features to pull information from chatbot conversations with insurance providers and identify decisions made. 

Implementing AI and automation has allowed us to collect information quickly. We have deadlines that we must meet for our clients, and AI has enabled us to get that information without manual intervention. There are delays while we wait for insurance to pay for claims, and taking humans out of the equation enables us to be as productive as we want. 

We've been testing this emerging technology, and we're excited to see it continue to grow. So far, we've been successful in connecting, having interactions, training a language model, getting responses, and using that information to make decisions in the workflow.

The most helpful features are human-assisted and unattended bots. These features help us drive the workflow in the direction we want it to go. It allows staff to utilize their talents and the information they need. We can remove this small conversation and let them focus on the more important work.

Data integration is the biggest opportunity for improvement. We need quick connections to our complex in-house databases to set up automations more efficiently. It's time-consuming to connect those large databases. 

I have been using UiPath for about a year, while our organization has been using it for about four years.

UiPath's stability is excellent, and its ability to forecast stability is improving. We have a lot of stable automations running.

Scalability is a challenge as we're a large enterprise, but task mining helps identify issues and pushes automation into the enterprise effectively.

I rate UiPath support nine out of 10.  We have strong contacts with UiPath, and an in-house team managing implementations has built a really good relationship with them.

Positive

I am not aware of any solutions we used prior to UiPath. We developed our own home grown tools and UI automation.

We've seen a significant ROI by reducing the number of full-time employees. We haven't calculated a precise figure, but it has been pretty successful, and we believe it is promising. 

We use UiPath for claims processing, enrollment, and interpreting what's on documents, and then we use the data that's in them for different purposes. I'm sure there are many other use cases. We're still brainstorming and giving our leaders some ideas. Frontline employees also have process improvement ideas.

UiPath has improved efficiency, turnaround time, and accuracy while eliminating repetitive tasks. 

With generative AI, we can take on even more complex tasks. We've seen a return in claims and enrollment, which has freed up time and resources. There are lots of other possibilities. Our frontline people have seen how it can supplement and focus on more important tasks, and business leaders like seeing the resources freed for various reasons. The growth potential is immense, and we're only in the early stages. 

UiPath is a low-code solution that allows us to build automations fairly quickly and see the results promptly.

Overall, UiPath is relatively straightforward, but there are opportunities to simplify activities. Sometimes, I've hit roadblocks while developing RPA jobs and found it difficult to find the answer. I can usually resolve a problem through a support ticket or an online search. 

We have used UiPath for about a year and a half.

I rate UiPath support eight out of 10. UiPath support is good, but sometimes they give generic users. Maybe I need to take the initiative and give a little more information and context

Positive

There has been a return on investment, though I'm unsure of the specific amount. We've already saved time and thousands of dollars.

I rate UiPath eight out of 10.

I have several use cases but primarily I use UiPath to input transaction data to the websites.

UiPath has helped us improve operational efficiency by automating tasks previously performed by humans. This frees up employees to focus on more meaningful and strategic work. In one project, we achieved 100 percent automation, while another reached approximately 70 percent.

Building automation using UiPath is easy even for inexperienced users.

We use UiPath to automate production processes in the healthcare industry.

To automate end-to-end processes, we employed multiple UiPath bots, as a single bot couldn't handle the entire process due to the disparate nature of the systems involved. These bots consisted of a web automation bot, a secure automation bot, and an existing legacy automation bot, which served as the backbone of the automation.

The UiPath User Community is accessible through the UiPath developer portal. It's a valuable resource full of information, where we can learn about the impact of new releases from other users and experts.

In the time I have been using Uipath, I have noticed that the text recognition tools have improved making it the best in the market.

UiPath has been beneficial in helping to minimize our on-premise footprint by automating 100 percent of some tasks.

As developers my team and I use the Developer Academy courses from UiPath to get certified. We also use the courses to help train new users which is helpful.

I am happy with the AI functionality. It has helped reduce the development time for us.

The AI functionality has helped us to automate more processes overall.

UiPath helps speed up our digital transformation and reduce the cost. Our digital transformation using UiPath did not require complex upgrades or application support.

UiPath reduces human error by 80 percent, enabling faster transaction rates compared to manual processing.

UiPath is the most user-friendly automation tool in the RPA category.

Storing data partially using internal data tables for internal calculations, without relying on a full database, is most beneficial for our workflows.

Computational text recognition has room for improvement as it is not 100 percent accurate.

I have been using UiPath for around two years.

I would rate the stability of UiPath ten out of ten.

I would rate the scalability of UiPath ten out of ten.

The technical support is good.

Positive

I previously used Blue Prism but found UiPath to be the most user-friendly.

The deployment was straightforward and took two hours to complete using four people.

UiPath is expensive which is why we need to have bots that run 24/7 to maximize the work and justify the cost.

I would rate UiPath nine out of ten.

We have UiPath deployed in one location.

Maintenance is only required when changes are made to the website.

I recommend UiPath to others.