UiPath Platform Reviews

We use UiPath to automate processes.

Users who are not proficient in programming can still use UiPath.

UiPath makes it easy to build automation because it can fully integrate with third-party applications.

UiPath enables us to implement end-to-end automation, which is crucial because it allows us to focus on other aspects of our work rather than dealing with repetitive tasks that can be exhausting.

It helps to eliminate 70 percent of our human error by automating routine tasks and enabling drag-and-drop activities.

The UiPath User Community is helpful.

UiPath has helped our organization improve by saving us 80 percent of our time through automation, which is vital to us. We no longer have to manually manage hundreds of lines of code and it simplifies our work.

I would rate the Academy courses eight out of ten. The courses are good, but I would like more of them.

UiPath has helped speed up and reduce the cost of our digital transformation.

The automation and the customization of the platform are the most valuable features.

I would like to see improved support and cost management for advanced certification. The cost is too high for many people to afford.

I have been using UiPath for three years.

UiPath is an unmatched platform for robotic automation services. One of the most stable and up-to-date databases to automate and reduce workloads for organizations.

It is scalable.

The technical support is good.

Positive

The initial deployment was neither complex nor straightforward. It required around 15 people and took two to three hours to complete.

UiPath is reasonably priced.

I would rate UiPath nine out of ten.

UiPath allows me to create automation solutions that are perfectly adapted to my business needs, making my work more efficient.

Fifteen people in our organization use UiPath, and they are also responsible for maintaining the solution and ensuring that it is up to date.

UiPath is used remotely within our organization.

I recommend UiPath to others as it truly saves organizations a lot of time.

We utilize UiPath to manage workflows and deploy application solutions into our customers' environments. UiPath simplifies various business tasks, such as automating applications, Excel, and segregating data.

We deploy UiPath both on-premises and in the cloud depending on the customer requirements.

Building automation with UiPath is straightforward. Even individuals with limited technical proficiency can utilize UiPath.

We implemented UiPath for one of our partners. They previously required human intervention to manually manipulate data in a 17,000-column Excel spreadsheet for monthly reporting, which used to take one hour. By employing UiPath and incorporating a Python script into the process, we automated the Excel spreadsheet. As a result, the task now only takes three minutes. This automation saved the organization time and money, increased the accuracy of its data, and allowed its employees to focus on more value-added work.

UiPath enables us to implement end-to-end automation. I have a client in Malaysia, and I am from Vietnam. I visited the client on-site for two weeks. They are in the manufacturing industry, and my purpose was to gather information about their automation requirements since they had never utilized automation before. I managed to assist them in standardizing their processes by offering advice on how to implement the solution. I collected the end-user requirements, which were then used to create the necessary documentation. Once the document got approved, the developer and I developed the bot and subjected it to UAT before obtaining final approval for its production release.

The UiPath User Community is wonderful. While many RPAs have their own communities, none compare to UiPath's. The community edition of UiPath boasts a substantial user base, with expansive groups across various social media platforms. When I first started using UiPath, I would always turn to the user community whenever I encountered an issue. I noticed that others had already asked the same questions and received answers, which was quite convenient for me.

Everyone associated with UiPath usually completes at least their first year of Academy courses to acquire a fundamental understanding of RPA and the platform's functioning. This knowledge is crucial for facilitating the easiest possible approach to automation. I genuinely appreciate all the videos from each course. Every video contains valuable information, and I never skip any of them. In the beginning, the Academy was a great help to me.

UiPath helps reduce the cost of our digital transformation. One of our large financial industry clients mentioned that where they used to require 13,000 employees, they are now only using 6,000 to complete the same work through digital transformation.

UiPath assists in eliminating human errors. Numerous tasks performed by humans each day involve typing in information. Humans can make mistakes due to factors such as fatigue, mood, or feeling unwell. However, automated processes are not susceptible to these issues.

UiPath can contribute to cost savings for an organization, contingent upon the organization's size and the quantity of tasks being automated relative to the number of employees presently engaged in performing those tasks. On average, UiPath has the potential to reduce costs by approximately 30 percent.

The most valuable feature is the ability to view my own activity and customize it on the platform.

We cannot utilize the UiPath community edition license to operate any bots that we have created using that version in an enterprise environment. This is because we are obligated to employ UiPath Studio, which necessitates a distinct license for professional use.

I have been using UiPath for two years.

UiPath is the most stable platform.

UiPath is scalable.

I previously used Power Automate before switching to UiPath which is an out-of-the-box solution.

The initial setup is straightforward. We just need to run the orchestrator and the packet. I can complete the deployments myself based on the documents.

I would rate UiPath nine out of ten.

UiPath requires proper maintenance which is outlined in the user manual.

We can't disclose our exact use cases, but we do intelligent automation with UiPath.

It reduces human error and most bots are able to generate 50 to 60 percent savings in terms of employee time. It's definitely helping our organization to save costs. We are able to do work at one-sixth of the cost. Even after adding an FTE for bot support in the back end, UiPath saves us significantly on costs.

The Task Mining is one feature that is very helpful to any business analyst. I do business analysis, and the info that I produce goes to our UiPath team to develop automations. Task Mining is the only part I leverage.

UiPath is pretty flexible and offers security aspects as well. It helps us do intelligent automation, providing multi-language support. It can also integrate with any kind of application, such as Java or legacy-based applications. We can call APIs when needed, and it can be scheduled. We can even manage UiPath licenses for multiple uses.

It has certain built-in Excel features, so if you want to pick data from Excel or crunch data in Excel without using Excel macros, you can use UiPath and take that data to any type of ERP application. In that way, it's quite flexible. It has very good features that help you process data across different technologies and platforms.

The UiPath Academy courses are also very useful. I became certified in UiPath business analysis training, and have also done UiPath technical architect courses. It helps you kick-start your career in UiPath. It's very helpful.

UiPath helps with digital transformation at the outset, but I focus on the amount of runtime support needed for managing bots. If a bot is going to save four to six onshore resources, at least one offshore resource is needed to support it. That is one area where UiPath, Automation Anywhere, and every automation software has to focus. A lot of bots are highly sensitive. Even the slightest change in screen behavior or a small change in the process and, many times, they are not intelligent enough to run on their own. That means there is a high level of dependence on the support team. Automation software providers need to improve on this.

Also, UiPath could bring in a type of low-code or no-code automation so that it can be used by the masses instead of only by technically proficient people to develop solutions. Low-code or no-code automations would be really helpful. 

In addition, for intelligent automation to become really robust, a lot of features need to be added, and the accuracy of the model has to be improved. Right now, if I am going to implement any UiPath or AI solution, in the beginning, it will only be 30 to 40 percent accurate. It doesn't get to 70 to 80 percent.

These are the types of things that need to be improved in UiPath.

I have been using UiPath for between six and seven years.

It is a stable environment. It doesn't encounter any errors on its own, unless there are system or functional exceptions.

It has good scalability. We can even redeploy an existing use case to a new use case. Or when a new migration takes place, we can use UiPath by modifying it and making it work in the new enrollment.

Our support team handles technical support. I haven't contacted them.

The price is reasonable, although Orchestrator is really costly. Not many organizations will be able to afford that, but without Orchestrator, you can't do bot management. It becomes pretty difficult. UiPath has to focus on orchestration pricing. They need to bring in some innovative pricing.

From the business analysis angle, refine your use cases and make sure you are identifying the right ones, before deliberating about any automation platform, whether it is UiPath or not.

We use UiPath for data scraping to extract information. Specifically, as a financial institution, we gather financial information from various websites. UiPath helps us extract the required data from these web pages. Additionally, we have another use case where we track tickets for vehicles here in Guatemala. Furthermore, we utilize UiPath for internal processes, such as generating reports and publishing information on social media.

Building automation with UiPath is made easy by the presence of UiPath Academy. We have access to all the basic and intermediate courses, and the solution is designed to be user-friendly.

UiPath enables us to extract information from various websites and share it on social media, which has had a significant impact on our organization.

UiPath's user community provides excellent value. The community has helped us with many things we were not aware of.

We can enroll our employees and programmers in UiPath Academy. This will help our programmers generate ideas about the tasks they can accomplish using UiPath and share their ideas with others.

UiPath facilitates the enhancement of our digital transformation while simultaneously reducing the cost of digital automation.

UiPath has helped us reduce human errors. In the past, we relied on a person to post on our social media every morning, and there were times when they would forget. With UiPath, we can now post every morning on time with zero errors.

UiPath has helped us save employees' time, allowing them to focus on other projects. Previously, our users had to manually generate 50 to 60 reports from various organizations. However, with UiPath, these reports are now generated automatically, freeing up our users' time to analyze the data instead of spending it on report generation. 

The most valuable feature is the ability to utilize UiPath beyond our scheduled work hours, making it available 24 hours a day.

UiPath can enhance the number of applications with which we can interact. Technology has a significant impact these days, especially in the realm of social media. If UiPath could interact with more popular applications currently available, it would be highly beneficial.

I have been using UiPath for 15 years.

The technical support is excellent and responds quickly.

Positive

We also had to pay for Bloomberg Automation in order to effectively utilize UiPath in our organization.

I would rate UiPath a ten out of ten. With UiPath, we are able to accomplish nearly all the ideas that our partners have generated, except for those involving third parties.

I recommend UiPath, but the only way to truly determine its effectiveness within an organization and its potential for cost savings is to give it a try.

We are a partner of UiPath, and we utilize their solution for welfare unions and document understanding.

Building automation using UiPath is straightforward. I would rate the ease of building automation an eight out of ten.

UiPath enables end-to-end automation, which is essential to our organization because it saves time, is reliable, and is easy to use. Although it is somewhat expensive, it is worth the investment in the long run.

Being a part of the UiPath User Community helps us deal with various tasks. We can share our experiences with the members of the group and learn from the experiences of other members of the community.

Some of the benefits our clients have noted about UiPath are the speed and the reduction in operations at the end of the day. Our clients were able to achieve their goals quickly by using UiPath and witnessing a return on investment.

The introductory course of UiPath Acadamy is good.

UiPath accelerates digital transformation and reduces its associated costs. Initially, implementing such transformations may necessitate expensive upgrades. However, once the setup is complete, operations can run smoothly. Typically, when a company begins contemplating digital transformation, they often find themselves in a technologically outdated state. As a result, a comprehensive update of their systems becomes imperative, incurring significant costs.

UiPath helps reduce human error. It is highly beneficial to automate certain human tasks and mitigate the potential for errors.

It has freed up approximately 50 percent of our employees' time.

UiPath has saved approximately 20 percent of our organization's costs.

The UiPath Community is truly helpful.

Although we have to pay for the extra features that UiPath offers, they are extremely useful.

The introductory courses of UiPath Academy are adequate, but there is room for improvement. I understand that creating an automated course for everyone is not an easy task. After completing these courses, we are capable of performing simple tasks. However, if we truly want to learn, for example, Java, we must conduct further research on our own. The Academy courses should provide more challenging content.

The pricing in our region has the potential for improvement. The price is the same throughout Europe, despite the varying economies in each country, which poses challenges for all the partners involved.

I have been using UiPath for five years. 

I would rate the stability of UiPath as a perfect ten out of ten.

I would rate UiPath's scalability as a perfect ten out of ten.

We previously used Blue Prism but switched to UiPath to meet client requirements. Personally, I prefer UiPath.

As a partner, we experience a return on investment because we bear the cost of the solution, and subsequently provide the services. The client pays for both the services rendered and a portion of the licensing fee. For us, the benefit is clear, but as a lean benefit, compared to the really expensive fee that we have to charge the clients to have a margin.

The price is high. On a scale of one to ten, with ten being the highest, I would rate the price as an eight out of ten.

We also have to pay extra if we want Studio, Document Understanding, even if APIs are not going to be used for text recognition, or Insight. Insight is really expensive and doesn't offer anything new other than Elasticsearch and Kibana, which are free tools. The message we have received from UiPath is that they are the leader in the market, and we have to pay for that.

We evaluated Automation Anywhere, Blue Prism, Appian, and a few others before selecting UiPath.

I give UiPath an eight out of ten.

I recommend that new users first take the Academy courses before transitioning to the UiPath Community version. It is advisable to learn all the basics thoroughly, without assuming any prior knowledge, and to exercise patience.

I have learned that using a machine is better than I am.

Our primary use case is for RPA. We use it for checking invoices and sending out electronic letters. It is also going to check the absence entered by people when they are sick and see if those fill-outs are correct.

UiPath enables us to implement end-to-end automation. It is very important. It makes us more efficient. It does not require that much labor.

We find UiPath quite good in terms of ease of building automations. It does not require an enormous amount of knowledge. It is quite easy to use, but we need to do some scripting and programming in addition to the software.

We use UiPath's AI functionality in our automation program. It is necessary to interpret PDFs. We only use it in one process so far. It has only been six months, so it hasn't enabled us to automate more processes overall.

UiPath speeds up digital transformation and reduces the cost of digital transformation. This digital transformation does not require expensive or complex application upgrades or IT application support.

UiPath has reduced human error. In the use case for checking the invoices, it helps us to handle an invoice more correctly and send the invoice to the correct person internally so that it does not go in a loop somewhere.

UiPath has freed up employee time. By the end of this year, it would have saved us two whole man-years.

UiPath has saved us costs. In the six months of running it, it has saved us something like one and a half million.

The software does what it is supposed to do. I do not have any specific features that are valuable. We mainly use it for automation. We use the standard application screens. It meets our requirements.

We would like to use several modules of UiPath, but they are very costly. All the additional features that we need are there, but they are in the modules that we have not bought.

Its stability could have been better. 

It was installed around September of last year.

The stability could have been better. We started out with one developer license and then we had another developer license. When both developers are working in the cloud platform, it shuts down. I am not sure if it is solved yet.

I do not know about the scalability yet. I hope it is scalable.

We have not used their technical support. We used the UiPath community for some issues. We were trying to learn how to program, and we were stuck and trying to figure out how to do certain things. We posted a couple of questions to the community. There are always people there who are willing to help and come up with good ideas to solve the problems that you have been stuck with.

We did not use any solution previously.

It is in the cloud. Our cloud provider is Digital Workforce.

The deployment took four months. It was straightforward. There were no issues. The integration between the cloud platform and our internal networks with the firewalls was really smooth.

It does not require any maintenance from our side.

It was Digital Workforce that showed us that this is how we would want to do it. We based everything on their strategy.

With the rate at which we are going with automations, it should take us a year and a half or two years.

UiPath has several modules that we would like to use. They will enhance our installation, but they are very costly. 

We are quite happy with the solution as it is. If I were to go for UiPath again, I would not choose Digital Workforce as a supplier.

I do not have any experience with any other solution, but we have had some glitches, so I would rate UiPath an eight out of ten.

It depends on the task that is assigned to me, but mainly, I'm using it for PDF automation and Java API-related automation. It is being used for extractions of PDFs and automation of the APIs to get a better and more rapid response.

UiPath helps a lot in everything related to automation. We have lots of tasks, and we need to get accurate results. Our experience of automating using UiPath has been good. It is easy to get good information or good output from the data.

Its AI capabilities are very helpful for automating more processes. If we want to extract something, we can easily use it. Its AI capabilities make it easy to automate a process and get accurate results.

It works well with all languages, such as Python, Java, C++, etc. It also works with APIs. It is helpful to understand the APIs to extract the data. 

It enables us to implement end-to-end automation. 

It has improved productivity and reliability and saved a lot of time. It has also reduced human error. It has reduced human error by 30% to 50%, and it has freed up employee time by 40% to 60% depending on the task or use case of an employee.

It has reduced our on-premises footprint a little bit.

It is a very easy and stable product. 

It saves a lot of time. It increases our productivity, and it also helps with project reliability and scalability.

The courses available on UiPath Academy are helpful if we want to go deep into the UiPath scripts or tools. UiPath Academy is also helpful when we want to learn something new that is available in the new versions or improve our skills and knowledge.

The user interface needs a little bit of improvement in terms of performance. Sometimes, it slows down, but it depends on the OS that you have. If you are running it on Microsoft Windows, it is slower than on macOS or Linux.

I've been using UiPath for the last two to three years.

It is very stable. I would rate it a 10 out of 10 in terms of reliability. The tool is very secure. If a user wants to run it on a Mac, it works flawlessly.

It is very scalable. I would rate it a 10 out of 10 for scalability.

We are using it for multiple departments. We have IT consultancy and IT services, as well as product teams. In my company, there are about 5K people. Some of them are end-users, some are developers, some are admins, and some are testers.

For any issues, we can take the help of the UiPath customer support and the UiPath community.

When we have some issues with the deployment tasks and automation tasks, customer support helps a lot, and they always try to resolve issues in a short time. Their technical support is incredible. They are always ready to help with customer queries and they try to resolve them within hours, not days. Sometimes, they resolve them within 30 minutes, but it also depends on the issue or priority. I would rate them a 10 out of 10.

Positive

This is the first tool that I have been using for the last two to three years.

It depends on the project size. If the project is complex, it takes time. In my opinion, it is straightforward if you know how to use it. If you don't know how to use this tool, it is very difficult. On average, it takes half an hour to one hour.

In terms of maintenance, it requires some maintenance, which is taken care of by the admin side. They have to make sure that it is up to date.

It is very cost-effective, and it gives an ROI. It saves a lot of time as well as money. It helps to build client relationships and improve customer feedback. There is a 20% to 30% saving on costs. It has saved $5,000 to $6,000 per year.

The time savings depend on the task and the size of the process. We can save 10% to 50%.

Its price is moderate. It is neither very expensive nor very cheap. Everything is good in terms of pricing.

I would recommend it to every developer or software engineer who wants to work on the automation review task. 

Overall, I would rate UiPath a 10 out of 10.

My main use case for this product is process automation. For example, we use UiPath to make quick and easy applications for our internal office use.

It has reduced repetitive tasks. We now have more efficient processes. Manual testing was one of the time-consuming tasks that we used to do. Our testing team used to spend days and nights testing. UiPath has completely boosted the process. For example, previously, if we needed three employees to do a particular manual test, now, because of the automation that is available, we require just one employee. It has saved a lot of time, and it has also enabled us to deliver better-quality products. With automation, less manual work is involved, and the quality of the product that we deliver is very good. We have also been able to automate a lot of tasks, such as compliance tracking.

It's very easy to build automations using UiPath. Most of the things are just drag-and-drop. People with zero to minimal coding knowledge can build applications using UiPath. It's straightforward. One thing that facilitates this is that a lot of in-app guides or inbuilt tutorials are available, which makes UiPath very easy for a beginner who is starting out with UiPath. With such a good knowledge base, it becomes very easy for them to get a grasp of everything and start building applications.

It enables us to implement end-to-end automation. It also improves the employee experience. In software development, especially in the field of testing, there are many repetitive tasks, and they are prone to many manual errors as well. Automation through UiPath boosted employee morale, and it also improved the customer experience. We have been able to deliver better products on time to customers with UiPath.

It's a cloud-based solution, and it has helped to minimize our on-premises footprint.

With the AI functionality, we have been able to identify areas where automation can be implemented. We are trying to identify where process automation can be brought in and efficiency can be improved. The AI functionality is good, but there's a lot of initial work that needs to be done for this. It has enabled us to automate more processes. Within a month, we have been able to automate around 40 to 45 processes that were pending for a long time. It has definitely speeded up the entire process.

It speeds up digital transformation and also reduces the cost of digital transformation. Less manual intervention is needed, and less manpower is needed. It definitely reduces the overall cost for the company. Also, when something is automated, it's very quick. Redundant or repetitive tasks are completely reduced, and a lot of time is saved. So, it definitely saves time and cost.

This digital transformation didn't require expensive or complex application upgrades, or IT application support. Everything was inside UiPath. We just took some additional training from UiPath to get it implemented. Other than that, we did not use anything.

It has reduced a lot of human error. With manual testing, there were a lot of errors. With automation, that has been completely eradicated, and a lot of time and effort has been saved. It has reduced human errors by 100%.

It has improved our customer experience as well. We provide services to our clients or customers. Any human error leads to a delay in delivering the application. With automation, we have completely removed human errors, and we are able to satisfy our customers. It has impacted the retention of our customers.

It has freed up employees' time as well. A task that previously required three or four employees just requires one employee now. We do not spend all our time on a process. Once we implement and start an automation process, everything happens automatically. We can concentrate on other aspects of software development. It has saved 20 hours per week or 4 hours per day. 

It has saved a lot of costs for us in terms of employee reduction. We now need just one employee for a task rather than four employees. So, there are savings in terms of employee salary. We are also able to retain customers better, which has improved our revenue. Overall, about 25% of our cost has been saved. We were losing revenue and customers because they were not satisfied. With UiPath, our efficiency has improved, and the time to market has reduced. 

There are two features that I like a lot in UiPath: one is the Orchestrator option, and the other one is the Studio option. I especially like Orchestrator because it's very insightful for us. It's like a centralized hub to manage and maintain all of our process automation and task-mining. It systematically organizes each and every folder so that it's easy for us whenever we need to know, set, or take something. Studio is where we primarily do most of our designing. It's a very good tool. Most of it is drag-and-drop. These are the two main useful features for us.

The dashboard view could be more visually appealing. Dashboards in any software should stand out with colors, numbers, and other things, but in UiPath, the dashboard is not that visually appealing. The UiPath team could make it more visually appealing for us to get more insights.

Another improvement area is related to product updates. Earlier, we used to get monthly updates about the product, but that has stopped now. If they could bring that back, it'll be very good.

We have recently tried the AI functionality. There is a lot of learning that we need to do with regard to AI. It's good, but it's not as smooth as Orchestrator or Studio. The AI aspect of the product could be better. We're currently working on allowing the AI to automatically detect areas where automation can be brought in and efficiency can be improved. That needs some more refinement. It's currently not straightforward. Sometimes, it just repeats whatever it said previously, so nothing new comes out of it. The AI aspect of the product can be much more refined. Apart from that, I don't have anything else. It's a well-thought-out and complete product. It's very easy to use and easy to understand.

I've been using UiPath for around a year.

It's a cloud-based solution. It's very stable, and we just need to make sure that it's up to date. Personally, I have not seen any bugs, errors, or performance issues with this. We are not using an on-premise model. It's cloud-based. So, the service is always available, and it's always quick. It's very stable, and I have no complaints.

The applications that we develop with UiPath are also very reliable. They don't crash or have any performance issues. They are very stable and reliable.

When we started with UiPath, our main use case was to be able to quickly and easily make applications for internal purposes, but now, we are doing a lot more with UiPath. We are doing compliance, and we are doing AI-related process automation. It's definitely a scalable solution.

It's deployed across multiple departments. Each department has its own RPA functionality and RPA usage. In my department, 20 of us use UiPath, but I'm not sure about its users in other departments. 

Their support team is very knowledgeable. Whatever issues we have, they try to explain them to us in a better way. The SLA or response time is pretty quick. It's 24 hours for us. I have no complaints. I would rate them a nine out of ten.

In addition to the support team that UiPath has, I depend on the user community for all my queries. I see the UiPath Community as the main support tool. It's my go-to space for anything related to UiPath, and I am very satisfied with the quality of the community.

Positive

I am not aware of any other solution that we used to use.

It didn't take a lot of time to implement, which is a very good thing about UiPath. In about two to three weeks, we got the entire setup done. That was very quick.

It's a cloud solution. We have deployed it on AWS. Being a cloud solution, it requires very less maintenance from our side. That's one of the very good things about UiPath. We just need to make sure it's up to date.

We have definitely seen an ROI. Customer satisfaction has improved a lot. We have been able to retain customers better, and we have been able to reduce manual errors by 100%. 

Its pricing is straightforward. There are two editions: one is the community edition and one is the enterprise edition, which is a paid one. The paid edition is priced reasonably.

They charge extra for additional training and implementation, but that should be bundled up with the enterprise edition itself. All in all, it's reasonably priced.

To anyone considering UiPath, I would advise checking out the trial version of UiPath before going on to the actual version. Before you start using UiPath, there are a lot of things you need to get your head around. People who generally use UiPath have zero or minimal coding skills. This is something that you definitely need to know.

You can try out the UiPath Academy as well. They provide certification courses. I have not used UiPath Academy, but I have seen my team using it for the certification program they offer. I have heard that it's very good.

I would rate it a nine out of ten because I have not faced any issues with the product. Whatever we wanted to achieve with this product, we have been able to achieve.